Kirby's Steakhouse
Steak house · Southlake
Sobre Kirby's Steakhouse
Bienvenidos a Kirby's Steakhouse, un rincón donde la elegancia contemporánea se une a la excelencia culinaria. Disfrute de una experiencia inolvidable con nuestros exquisitos cortes de carne, mariscos frescos, una selecta carta de vinos y cócteles de autor, todo en un ambiente cálido y acogedor. Le...
Bienvenidos a Kirby's Steakhouse, un rincón donde la elegancia contemporánea se une a la excelencia culinaria. Disfrute de una experiencia inolvidable con nuestros exquisitos cortes de carne, mariscos frescos, una selecta carta de vinos y cócteles de autor, todo en un ambiente cálido y acogedor. Le esperamos para crear momentos especiales juntos.
Què diuen els clients de Kirby's Steakhouse
Kirby's Steakhouse in Southlake offers a memorable fine-dining experience with delicious food and attentive service. Customers rave about the steak, lobster risotto, and crab cakes. The staff, including Adrienne, Brenda, Damien, Corey, Astrid Phillips, and Richard, are frequently mentioned for their exceptional service.
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Tip: Make a reservation and savor the food and atmosphere; it's not a place to rush.
Services
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Opinions de Kirby's Steakhouse Southlake
Kirby’s is the kind of steakhouse that gets everything right—elegant without being stuffy, with food that’s clearly made with care and attention to detail. The staff made us feel like regulars even though it was our first time, and every bite had that perfect mix of classic and modern. We took a few minutes to relax outside afterward, and even that part felt special.
The most amazing dining experience my husband and I have ever had. Our waitress Erin was absolutely delightful. She gave us so many incredible recommendations and we are so grateful we tried them! The food was incredible, the service was even better!!! Excited to come back for our next celebration.
First time coming to Kirby’s Steakhouse. It was for a company Christmas party and the whole staff made sure everything was to our satisfaction. The food choices were excellent. I had the Blue Ribbon Filet and it was one of the best I’ve ever had. The atmosphere was amazing and would definitely come here again.
We had a wonderful dining experience, thanks to our server, Larry. Although he was new, Larry's professionalism and warmth made us feel right at home. He was exceptionally attentive, timely, and gracious, always making sure we were comfortable and had everything we needed. His presentation and communication were top-notch, which truly enhanced our meal, even when there were a few minor hiccups with our order. Larry handled everything smoothly and efficiently, which kept our experience enjoyable. It’s rare to find such a dedicated and polite server—he’s a real asset to the team! Looking forward to coming back.
We went to Kirby after going to a retirement dinner the week before. The food was delicious so we decided to come again. The food didn't disappoint either. We will come back again!
Great experience on our first visit. Our steaks were excellent. Loved the Mac and cheese, Brussels sprouts, mashed potatoes and mushrooms. The half baked cookie was delicious. Cory took great care of us. Highly recommend.
Great for special occasions. Dining room can get noisy. Vegetables/ side dishes extra. Food and service were excellent. Wish we could afford to come more frequently.
I took 22 people to eat here for a work event. Every single one raved about their food. The staff was efficient, professional, and friendly. It was simply presented, but the best steak I've ever had.
We celebrated our 53rd Anniversary. This Kirby's steakhouse is amazing. The food that we ate was wonderful. Our waitress helped us with our appetizer selection. The lobster pieces in their bisque was delicious. The steak was so tender it almost melted in my mouth, It was great. The carrot 🥕 🍰 was the best ever, Kirby's is now our go to special occasions restaurant. Thank you for a magical evening.
My Wife and I frequent beautiful restaurants like Kirby’s Steakhouse, but last night’s Kirby’s Steakhouse experience was phenomenal. From the front / reception with Astrid and her team to the appetizers / wine / main entrees / birthday dessert, facilitated by Korey, was an excellent evening. Korey’s knowledge, attention to detail, and astuteness to our questions was unbelievable. He undoubtedly knew all the menu items and articulated very clearly / carefully. The food preparation / presentation / taste resembled culinary artistry. The quality indisputably was exceptionally above anything I’ve tasted. The Kirby cocktail sauce was like none I’ve ever tasted, a unique blend of sweet and spicy ingredients. The Steak-n-Cake entree was unbelievable. The steak was very very tender, and could be cut with only a fork. I’ve never tasted a well done steak with a little crisp on the outside and very moist / soft on the inside. The lump crab cake and sauce was an awesome combination. This far surpassed any east coast entree I’ve ever consumed. Phenomenal! The potato chip crusted red fish, with the lump crab and spinach risotto was incredibly tasty and something my Wife has never experienced. very tasty and a proprietary product like no other. While the food was outstanding, it was enveloped with Korey’s outstanding / customer-first service efforts! Korey’s been doing this for quite some time, because he constantly surveyed our needs and showed up at the right moment with the right items, without any requests. It was as though he was a “mind” reader and could anticipate / met our needs. Astrid was an unbelievable coach / mentor / friend / support Leader like no one I’ve seen. She demonstrated exceptional Customer Care / Service, to be sure our experience was bar none the best! We’ll be back quickly / repetitively, as this is our “go to” restaurant for anything any time. I emphatically recommend you to give it a try and see if you experience the same experience we experienced! Phenomenal!!!
Oh my, the steaks were exquisite and the side dishes were equally good. Our group had too many different dishes to list. Waitstaff was attentive, informative, and prompt. Loved the subdued lighting. Great place for that special dinner.
I’ve found this place to provide the best combination of service, atmosphere and quality in the area. The atmosphere is not too loud like other steak restaurants, the service has been A+, and food has been delicious. I recommend above other steakhouses in the area.
We were celebrating my house sale and Korey took awesome care of us, great food, drink, and service. Korey even had our photo taken and provided it in a nice envelope with a sweet note. He truly helped make our visit memorable. Thank you to Korey and Kirby's!
Huge THANKS to Kirby’s and Adrienne who perfectly took care of our dinner event. Usually we go to Kirby’s for my birthday but this year tried another local steakhouse and left saying “ we sure missed Kirby’s”. My wife came home and immediately made a reservation at Kirby’s for a “Do Over” birthday. Was wonderful and I sure enjoyed my delicious Roquefort Filet. We told Adrienne our little story and then they actually treated us like it was my real birthday when they knew it was not the day. What a delightful and unexpected evening. Kirby’s is our special place ! Thank you Adrienne and staff - we’ll be back !
Very cozy steak house, with a beautiful selection of wines. The servers were very friendly, and the food was cooked exactly how I wanted it. I got the wygu steak, and it was the literal definition of melt in your mouth perfection. I would highly recommend this place for a celebration, anniversary, or just a fun night out with friends, but be prepared to spend some money. It will be well worth it though.
We are locals. We come for the atmosphere and the service. Korey, who waits on us there, is very very good and very helpful. My four year old loves him and she is hard to please:) If you go, make sure to ask for him.
The staff at Kirby’s worked our large family in on a busy weekend and were so warm and friendly. The food was delicious- especially the lobster bisque and filet. We were celebrating a birthday and they made it special as well. Thanks to the staff and management!
Went there for happy hour Friday before Christmas eve. Brenda was our waitress and did a great job. Very attentive, but not pushy. I ordered an Old Fashion and she recommended Kirbys Old Fashion. It was so good I had 2!
Amazing experience for Valentines Day. Thank you so much! We will definitely be back often!
Decided to have my wife's birthday dinner at this location. We have eaten numerous times at the WinStar Kirby's. This particular location really stepped up the ambience and the level of service not to mention the exceptional menu selection. I had no complaints and we passed a wonderful evening our Server Korey was extremely professional. He will now be our server of choice. Thanks for a wonderful evening I now know where I will take visitors!
Been twice and both times didn’t disappoint. The salami oh my gosh was such a delight made med rats exactly how I wanted it. Then the steak (filet mignon) also cooked to perfection. But now I came to talk about the yummy mash potatoes & grab dessert (key lime pie) you’ll thank me later.
My wife and I celebrated our 28th wedding anniversary last Friday. JJ our waiter was so awesome! His knowledge of the menu made choosing our dinner easy! Our steaks and side were delicious!
Today is my birthday! My husband had surprised me with Kirby’s Steakhouse for dinner. We had discovered Kirby’s at A Taste of Southlake and were very intrigued. The atmosphere was very calming and the service was AMAZING! Our server was Korey, he did a wonderful job of guiding us through the dining experience. He made wonderful suggestions and they did not disappoint! Korey, the hostess and the manager, who came to chat with us, were such wonderful hosts! This was the perfect ending to my day! Thank you to Kirby’s for giving us this experience! We have determined that this is our favorite steakhouse.
First time at Kirby’s and we’ll definitely be back. We were lucky enough to have Adrienne as our server. She was fantastic with recommendations. Our food was delicious. And the pictures online don’t to justice to the overall vibe the environment presents. We really enjoyed Kirby’s!
The Southlake area location is at 114 and Southlake Blvd. We enjoy going for Happy Hour and getting drinks and the same food as rest of dining room. Plus, besides bar specials, it is a great spot to talk with good people. The food was super tasty!
Very reasonably priced for the quality. The steak was perfect, the veggies were yummy and the creme brulee was so decadent I almost melted. Love it and can't wait to come back.
Kirby’s is absolutely delicious. Thoroughly enjoyed my New York strip and loaded baked potato.
Amazing 2nd time back and somehow it topped the first time our server Moni was top tier. Thanks as-well to Thomas the gm for running a high class establishment.This place is a staple for special occasions for me now. I will definitely be back for my graduation in November.
The food, service, atmosphere and drinks are superb. The steaks and seafood are top notch. The barrel aged old fashion and chocolate old fashion area a must try. The deserts are top notch die for. All are amazing. I would highly recommend!!
Last minute arrangements for 65 people, and they knocked it out of the park! Amazing food, fabulous service!
My daughter took me and couple of friends to Kirby's to celebrate my birthday. Experience was absolutely wonderful. Best food and service ever!! A very special place and we've adopted it as our annual birthday treat. You will not be disappointed!!
The best service and food experience is second to none. I always feel remembered and appreciated every time I come in. The atmosphere is amazing and every waiter gives the exact same service and experience. If you're in during the weekdays ask for Korey, he will ensure you have the same experience! I will be taking everyone I know here for the rest of my life!
Wow, wow, wow… truly amazing experience. Wonderful atmosphere, a little on the expensive side but totally worth it. Great appetizers, great selection of entrees. Our waitress was very knowledgeable and made suggestions as to what to order. Food came quickly and was very tasty. Will have to try the steaks on my next visit, heard they are incredible. Thanks guys!
Very nice! I reserved the private room for my parents 50th Anniversary, and it was PERFECT!!! They had a table for their cake and decorations, and a TV for a slideshow. The staff was awesome! They took such great care of us and helped make the evening special for my parents. The steaks were like butter. Super tender and tasted fantastic. Thanks for a great evening!
Our first time trying Kirby’s (have gone to Bob’s primarily for steak but wanted to try something new) and we love it! Excellent food and service. Korey took care of us and was the best. He’s who we’ll ask for the next time we come in. Thanks Korey!
Kirby’s took great care of our 60+ group after the power went out in our originally scheduled restaurant. The food was delicious and timely!!!! You’re amazing Kirby’s, thanks for saving the day!!!
Kirbys is one of the first steak houses in Dallas, and they still hold a unique and rustic flair. Their meals are delicious, and the staff is courteous, accommodating and knowledgeable about their menu. If you’re in this part of town I would highly recommend that you stop by and have a meal here. The ribeyes are a perfect blend of meat and fat, creating a sumptuous marbling and a rich flavor throughout. The seasonings are simple allowing the flavor of the meat to shine through. The steaks were perfect temperature and the Seabass was extraordinary. The plating is what you would expect from a high-end restaurant very magnificent presentation of the Seabass, and a simple presentation for the steak. They have two types of mac & cheese on the menu, one being the traditional lobster mac & cheese and the other being a jalapeño mac & cheese. The lobster mac & cheese was absolutely delicious, a rich cheese flavor and perfectly cooked noodles with a balance of a well steamed lobster. The jalapeño mac & cheese is a rich green color reminding me of pesto however the flavor is strong and spicy, allowing you to really capture the heat of the jalapeño while not overpowering the cheese. They have a fantastic Caesar salad which is perfectly dressed throughout and well proportioned. In addition their au gratin potatoes are a fantastic choice for those looking for a starch. And all I would highly recommend are you trying this restaurant.
I don't frequent steak places like this quite often but the place is a gem. Our waiter was on the ball and the staff should be so lucky to have a waiter like this because the amount of knowledge he had about the food was like he made it. I went there with 8 people and the drinks,apps and mains were remarkable. I got the 3 week aged strip steak.
From the second we walked in on Friday night we had the most amazing service!!! Mani was our waiter and was amazing!!! The waitress in the bar area amazing!! Manager amazing!!! We were celebrating a new job and they were so gracious made our experience memorable! Wine selection great, food was perfect!!!! Thank you Kirby’s for such a fun 🤩 Experience!! 🤗🤗🤗🤗
Portion sizes were impressive, and the seasoning was perfect. Even during peak Mother's day traffic, they were able to keep up with the demand. The staff was knowledgeable on the menu and specials. Service was coordinated and dishes spaced well. There were quite a few spaces blocked off for valet, but still plenty of open parking in the back of the parking lot.
First time at Kirby's. We really enjoyed our meal as well as the friendliness of the staff. Richard was awesome! Oysters were delicious and you can't beat dipping their sourdough bread into that lobster-car-go sauce 😋. Bone-in filet and sea bass were wonderful as well. We'll definitely be back!
We went to Kirby’s for our anniversary. This was such a great experience. From the moment we walked in every staff member greeted us with “Happy Anniversary, thank you for celebrating your evening with us.” The food was exceptional. I had the “Steak and Cake” (5 oz filet and 3 oz crab cake) it was cooked to perfection. My husband had the ribeye. Also cooked to perfection. We were also treated to the house chocolate cake - so good! The entire team at Kirby’s is attentive and extremely friendly. I highly recommend spending your time and money here. Thank you Astrid for such a great experience. Your staff and you rock!
I have been to steakhouses all over the world and the US. Nobody makes a Peppered Filet like Kirby's. Locally its way better than Perrys, Bob's, Al Biernat's, Nick & Sam's, Chamberlains. It beats Hawksmoor in London for sure. The steak always comes out the perfect temperature with the perfect seasoning. I get the lamb chop sauce on the side (not on the menu) that is incredible. The sourdough bread tasted like the one you get in San Francisco it is incredible. I have yet to ever have anything that wasn't fabulous. What's crazy is how reasonable the prices are...Wine menu is extensive and the hospitality is second to none. We have been going to Kirby's Southlake for 20 years and its still our favorite. Teddy (manager) is always accommodating. Special requests, private events, special drink etc. For an evening that will not disappoint I urge you to go across the street (from Perrys) in Southlake to Kirbys!
We came in for our anniversary, Korey was our server, he was phenomenal! He knew the menu and helped us have a wonderful experience!
Amazing food, ambience and service! Two great private rooms with doors that shut.
Good steak house, the NY strip was excellent, the potatoes as well. The generous drink pours, set the bar high for other establishments....
Local resident. Been here twice. I cannot express the exquisite customer service experience, in conjunction with the amazing food. From the minute you enter, the staff makes you feel like family and ensures your needs are met. We were looking to sit in the bar area, and the host frequently searched the area for customers leaving in order to seat us. While we were waited, she offered us our cocktail of choice and seamlessly transferred the bill to our bar/dinner table. Once seated at the bar, the staff was attentive and personable. From appetizers to the main course, all was nothing short of delicious. This is definitely a PRIME steakhouse and the experience is worth every penny.
Our first time here and we were blown away! Mani was an absolute gem—friendly, attentive, and incredibly knowledgeable about the menu. He made sure our experience was top-tier from start to finish and made us excited to return. Huge thanks also to Lauren (pretty lashes, blonde hair!) who recommended the risotto—it completely redeemed our faith in risotto after a bad past experience. She was sweet enough to personally stop by and say hello even after the server switch. Service: 10/10. Food: 9/10 (Brussels could use a vinaigrette or sauce, but still tasty!). We’ll definitely be back!
This Valentine’s Day, my wife and I celebrated at Kirby's Steakhouse, and it truly felt like the perfect place for a special night out. From the moment we walked in, the atmosphere felt warm and romantic — dim lighting, well-dressed couples, and that classic upscale steakhouse energy that makes you feel like you’re somewhere special. Even though it was one of the busiest nights of the year, the staff made us feel taken care of. Our server was attentive, friendly, and never made us feel rushed, which I really appreciated on a night that’s all about slowing down and enjoying each other. We started with cocktails and an appetizer to share, and everything was spot on. The steaks were cooked perfectly — tender, flavorful, and exactly how we ordered them. You can tell they take pride in their quality. The sides were generous and easily shareable, and dessert was the perfect sweet ending to the evening. Yes, it was lively and a little louder than a typical dinner out, but that’s to be expected on Valentine’s Day. Honestly, the buzz in the room just added to the excitement of the night. Overall, Kirby’s delivered a memorable, romantic experience for us. If you’re looking for a place in Southlake that feels elegant, celebratory, and consistently delicious for a special occasion, this is it. We’ll definitely be back — maybe on a slightly less busy night next time!
Every inch of food that hit the table taste as imagined or better. We had three servers and each of them served like we were the only people in the place. It was exceptionally nice. This is definitely a place to visit.
Amazing!!!! Kirby’s was able to handle a late request from our LARGE party of 65 after dinner plans at another restaurant fell through. They were ready for us, welcomed us with open arms and had some of the best food we’ve ever had!!
We had a large party that needed a last minute pivot plan. They accommodated us with no hassle. The food was amazing the the service was top notch. Highly recommend!
We came here to celebrate a birthday and enjoy the company of our WWII veteran, Don Graves. I made a reservation and was able to reach out twice to add people to our table. FANTASTIC customer service and our server, Brenda was there to take care of all of our needs.
Nothing wrong with this place. I totally loved it! Corey, our waiter, was fantastic. He kept us well informed about the chef recommendations, and he was very good describing all the dishes. I went there with a friend and we've got the waygu with a side of sautéed broccoli and rice with lobster. I wanted to order the lobster Mac and cheese as I am a huge fan of it, but decided to have the rice a chance and we did not regret it. We paired out dinner with a great Bordeaux from Jason, that made our meal felt complete. The place has a quiet ambient. Perfect if you want to have a good conversation without background noise. PGC
Great food. Our table of 4 had steak and cake, sea bass, and filet mignon. Service was a little slow because it was Saturday night and the place was packed. We've been to Kirby's many times. Looking forward to our next visit.
What a fantastic place to have dinner! I took two of my sons on a Friday night and they were busy! I booked a reservation a few hours before we went and got right in and seated. From the appetizers to salads and soups and dinner, everything was great. One son loved the lobster bisque soup, the other enjoyed a bowl of French onion soup. I had a great wedge salad and we all shared a very good beef carpaccio as an appetizer that was fantastic. Two of us got steaks that were cooked perfectly and my youngest son chose the lamb lollipops with mushroom risotto that was great.Richard was our server and he was great, although he was very busy and at times we wouldn't see him for long periods of time. It wasn't an issue, we were not in a hurry and just enjoying a nice dinner. We wrapped up dinner with two deserts. One of my sons ordered creme brule which was very tasty, the other ordered the chocolate spice cake that was an amazing dessert. I will definitely return with my wife and bring friends. Its a great, local spot for dinner.
Would like to preface this review with I eat at steakhouses frequently due to taking clients for dinner and/or drinks and business trips. Kirby’s is a very quaint and non assuming steakhouse. Doesn’t seem super fancy or over the top with eclectic decorations. It is a traditional white table cloth steakhouse. However, the food and service was impeccable. Very reasonably priced and everything my party had was cooked and seasoned to perfection. Typically I’m a tough critic but I can confidently say my groups experience here was a 10/10. Our server, Korey, was polite and wasn’t overbearing with expensive specials or up sales. He was knowledgeable about the menu and had suggestions about pairings when asked. Steaks were cooked perfectly and drinks were strong but smooth. Will definitely be back whenever the opportunity presents itself. Only thing that wasn’t exceptional was the jalapeño bacon mac and cheese. It wasn’t bad or too spicy but it had way too strong of a jalapeño taste and when we let them know our opinion, it was promptly taken care of. Will say all things considered, it’s the best steakhouse in the area and one of the best in DFW. Wonderful experience and a great value compared to any of the other’s in DFW.
This restaurant offered an amazing dining experience. My table ordered the bacon potato soup, 7oz pepper steak, Mac n Cheese, and blueberry crumble cheesecake. The steak definitely ranks in my top 10, and everything else was also of high quality. I was impressed with the generous portion sizes, especially since higher-priced steakhouses often skimp on appetizers and desserts, but that wasn't the case here. Friendly staff as well.
Our first time at Kirby’s, last night, 10/1, for my birthday was 10/10. The ambiance was amazing. The service was amazing… shout out to Damien for answering all of our questions about the food, knowing the menu and making solid suggestions. Additionally, he was so warm and his service was impeccable. Astrid one of the managers came over several times to check in on us and she was so kind and funny. She really takes great pride in her job and sharing the history of the restaurant and it showed in how she interacted not only with us but every patron she had talked with. I have been to other steakhouses and none beat Kirby’s. We will be back. Thank you again, Damien for making my birthday so memorable!
The food was delicious. Shrimp cocktail was fresh and tasty, and the blue cheese dressing on my salad was divine. I also had a cold smoked filet that was an entree special and it was perfectly cooked. The service was impeccable. Atmosphere was lively without being too loud. Can’t wait to go back.
What a great experience for me and wife. They were busy when we went but the food was service was amazing!! This great experience was mainly due to the manager Astrid Phillips along with many other people helping out whose names I did not get. We will most definitely be going back. The Crab cakes and ribeye steaks was unbelievable.
Great classic steakhouse experience. Awesome happy hour specials, including both food and drinks. The tequila lime grilled shrimp and the lamb chops with peppercorn sauce are solid choices. The filet with Roquefort sauce is always a safe choice as long as you enjoy a strong bleu cheese flavor. The jalapeno bacon mac and cheese is the best side dish, in my opinion. It is well balanced and not too spicy. The sourdough bread is great as well!
One word, Amazing! The food is so delicious and our waitress was also knowledgeable concerning the menu and very hospitable. We tried many different sides and they were all GREAT but the Lobster Risotto was our absolute favorite side. I had the Steak & Cake with an enhancement of Lobster Oscar. My husband ordered Lamb Chops! Everything was tasty! Highly recommend!
Our time at Kirby’s was splendid and memorable! We had a wonderful experience celebrating our anniversary. The martinis, food, and cuisine was delicious and exquisite! Our waitress Adrienne was attentive, friendly, and caring - she knows what hospitality means. We were delighted when Teddy and Astrid visited our table - you can tell that there is a One-Team approach as everyone helped one another. The whole experience was personalized, everyone knew we were there to celebrate our special occasion. We will be back very soon. We even received a very nice card at the end - to us that was something quite special and we will not forget. What an Amazing night at Kirby’s!!! Thank you so much!
Went during happy hour, and the happy hour pricing was just perfect. Ordered one of everything on the happy hour menu from drinks to appetizers and the only one that really wasn’t wasn’t worth it was lamb chop lollipops first they were just over cooked, second time they came back the temperature was fine but a bit tasteless. Shrimp cocktail, tequila, shrimp, and fried pickles were fantastic. Service was really good never had to wait on anyone .
Top notch steaks! Great service and atmosphere.
We had a reservation at 6:15 PM, 12/07/24. The hostesses were great, very friendly. Server was very good. She was very friendly, attentive and knowledgeable. I was surprised at the New York strip I had. It was thicker than any New York strip I’ve ever had. It was also tough, hard to cut and chew. I asked for medium and it came closer to medium rare. It is my fault not to tell the server or the General manager when he stopped by our table, I let it go even though it was costly. I ate half of it but shouldn’t have . I hate to make my wife, Son and his wife wait for me to get a different steak. All the other food we had was excellent. I will be back but will speak up if needed.
This was my first time coming to this establishment and I felt very welcomed. From the host greeting me when I came in to the manager who wanted to help me with the bouquet of flowers I had brought for a birthday dinner. The appetizers were amazing even with one error being replaced for another, it was a welcoming one. My entree was amazing in every aspect, the place is obviously known for their amazing steak but do not feel you need to shy away from their seafood. I do appreciate our server being patient with all the requests my table had but I couldn’t get over the fact it was very very drawn out. I got their at 7pm and when we were all done it looked like they were already closing up. Maybe that is something someone wouldn’t mind but it is something someone should be aware of when coming here. Overall experience was exceptional but it was a very long dinner.
Steak was top tier, cooked with perfection. Service was up to par as expected. 4 stars just because of the atmosphere. The restaurant feels empty and lacking in character. I would come here again easily.
Went here with my family to celebrate an early Christmas and my parents anniversary. Usually we absolutely love the experience we have, as it's always intimate and they do really well making it feel like a special occasion. For the first time we did not have this kind of experience. It was very packed, understandably with it being a Saturday night, but it seemed our server had too many tables in her section to truly give anyone the intimate experience you're used to when going to Kirby's. She had at least a 5-6 table section and you could tell she was spread thin. There were a bit of things throughout the dinner that took awhile to get, or our server forgot to get us and we had to ask for again. Our server also seemed to have forgotten to ring in our desserts, as about 15-20 minutes after putting the order in with her she came back to our table and told us the computer seemed to have made those desserts dissappear, so she re-rang them in and they were putting a rush on them. She comped 2 of the 3 desserts, as 2 of them were for my parents and she said she did that for their anniversary. That's the only time she really seemed to bring that up to them and try to make the occasion "special" for them. She left the 3rd dessert on the ticket, which was surprising with how long we were having to wait on those in total (about 30 minutes). Our actual dinner was fantastic, however, 2 of the 3 desserts we got were something just added to the menu today and they were pretty hard to eat (literally). They compared it to a truffle, which I would say was pretty accurate, but it was a bit of a struggle to try to get bites of it with a spoon. Overall, not a good experience, and my parents did not feel like they were celebrating a special event because of it. We're really sad about it, because again, usually our experiences here are wonderful and that's what usually would bring us back! Not sure if they will be coming back to celebrate anymore because of tonight. Yes, the meal was wonderful, but you go here for the meal AND the experience, and tonight was a subpar experience to say the least.
Food and wait staff were great. We did arrive perfectly on time for our reservation, and had to wait 20 minutes before we were seated. Additionally, couples that came in after us were seated before us, which was very disappointing. Bad start to the night.
The lobster risotto was very good. Everything else was okish but dripping with butter. My husbands steak was not near the quality one would expect for the price. The wait staff were lovely, and the best part of our visit.
My wife and I dined here in November of 2022 to celebrate our anniversary. I made a reservation and told them it was our special day. When we arrived, we were greeted with "Happy Anniversary" which was a promising start. We were immediately shown to our table, and drink orders were taken. We selected the Bonanza red wine, which at $40 is a good buy since its $20 at retail. Only paying 2X at a steakhouse isn't bad. I had the ribeye, which was good, but not excellent, and my wife had the Sea Bass, which she said was excellent. Service was good. Not great, but good. After dinner, I expected to be offered a free dessert for our anniversary. We've eaten many anniversary meals out, and a nice restaurant ALWAYS does this, sometimes even with a personal message. IMHO, when you drop this kind of coin, its really not asking that much. Instead, we were offered to buy our own dessert, which we declined. Next time we'll stick to The Capitol Grill or Bob's, which never fail to make us feel special on our day.
First of all, I went to the location at WinStar. They never answer the phone I mean never and then it hangs up on you. So the only way you can make a reservation is online or actually going to the restaurant. I ordered a fillet that was cook the way I ordered it but the outside of the steak was very dry. The waiter asked if I wanted another one, and at first I said no because I was so tired. But then after I thought about -- that steak was $58 and should be cooked correctly for that price. So I asked if i could get another one in place of that one Winnie brought the check. Suddenly, there may be an issue so he hast to ask the manager. The manager and I tell him I want the steak comes out, and I tell him I'd like to have my steak replaced. There was a long Long pause as he looked at the steak which I had hardly eaten. Then he says he can replace it but it's gonna be a really small piece. It takes them forever to bring the new steak out, which was undercooked whether at that point I was so tired I just took it and left. But once I got Home it just dawned on me that the first steak I ordered was not the correct steak at all. It wasn't a fillet it was more like a sirloin. But I was too tired at the time to notice. I felt like it was a waste of money. And I didn't feel like I got the fine dining experience. I've gone to cheaper places and gotten way better service.
I've been going to Kirbys for over 20 years now with my family . The service and the food had always been excellent...but then last night happened and not only was our food not cooked correctly but I was personally berated and spoken down to by not only a manager but by a server who wasn't even serving our table!!! Also pictured below is the cold creme brulee served with one strawberry... When I normally order creme brulee it comes out warm , but when I complained the manager Tommy told me , creme brulee is always served cold. I work in a restaurant and I verified this morning with our kitchen and they said creme brulee is served warm...
We went to Kirbys a few weeks ago. Besides waiting forever for the steak, when it finally comes out, both were raw. It was still mooing. They took it back and reheated it. It was disgusting. We go there and spend a lot on a dinner and they reheat it so it looks cooked. It was still half raw. No apologies for it. Its as if we were annoying them. No more!!
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3305 TX-114 BUS, Southlake, TX 76092
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3305 TX-114 BUS, Southlake, TX 76092
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