Saphire Medina

+(*) off the TOP Customer service was Very good ! We went threw drive threw and we had a chubby Gentlemen VERY Nice ! KEPT a smile on his face even while he was taking orders and multitasking. +(*) I Peeked in the store it did appear Clean ..... But since I didn't actually go in i can Not Give a Full Star for Cleanliness. So this 2nd star comes from: We did order 2 baconators Buy 1 get 1 for $1 on The App Which I LOVE ! And the chilli cheese Fries which are Delicious !!!!! ++(*) Special REQUEST (add) Pickles 1 of the baconator Burgers . 👍👍👍 it was DONE !!! AND Special request 2 sour creams . All request completed with out any mistakes on special request. -(+) 1 LOST Star because my wife and I agree both burgers are usually delicious but this was my 1st time at this Location . The meat was lacking seasoning & the meat was not Seared which gives a tremendous about of flavor to the burger .

+1

Conveniently located within the same building as a Starbucks. Drive-through open till 11:00 p.m.. Food is pretty good but the service sucks. I ordered French fries. No catsup. Should I really have to beg for catsup when ordering the French fries? Nothing like a little bit of American fast food before you crawl into your hotel. Viva San Francisco.

Steve Takata

Standard Wendy’s offerings inside a gas station convenience store. They have a little bit of seating located inside the gas station store, but not a lot. The Wendy’s area is a little bit dirty and needs more attention but if you’re grabbing something to go, no problem.

+9

Melodie Farrell

Today was the 2nd time this month that my order was wrong. There was only myself and 1 other car in the drive through. Not busy. I asked for NO cheese and I got cheese. The fries looked like they were fried twice and a lot of pieces and ends. I don't think I'll be back. I just gave Wendy's another chance... FAILED There was 2 cars in front of me waiting to order. We waited 15-20 minutes for the first car to place an order. Finally I placed my order. When I got home it was the wrong order...again! I am not coming back.!

JP

I was here on a Friday night. Went in for a cheap option burgers. I order $6 dollar Biggie Bay Beacon Chessburger, with Fries,chicken nuggets and Ice tea. The Bacon cheeseburger is really small I feel Wendy's 😩 got cheap on this. I remember it use be a little bigger. I guess you for what you get. Customer service was ok. Restroom on Location in the gas station area.

The worst customer experience ever!! We couldn’t understand a thing the lady was saying, also when we tried to correct the order, she just cancelled us.

John Brundage

Standard Wendy's, but they left me in the drive through order area for over 20 minutes before I finally gave up and figured they were closed. When I got to the window they were all just sitting around.

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Taco salad didn't have the same ingredients as it says on the menu.. no chili in the Taco salad.. the chili is the base of the meal.. then I was charged full price. Drive-in

christopher hoytt

They literally served me a cold burger and cold chili. Only reason I had them remake it instead of getting my money back was because I ordered via their app. To serve cold food is despicable. Terrible!!!! Stay away from this Wendy's service is terrible there is another Wendy's on El Camino Real in San Bruno better service stay away from this on Gateway they will get you sick

Elizabeth Teeters

Frosties were completely liquid don't know if it was the time we went (7pm) or something else. Don't recommend getting those

Ivan Villalobos

I had a bad experience when I arrived and ordered fry with takys flavored,because at that moment there were none. This week is the second time I've tried to make the purchase and the excuse is always the same.no powder(takis flavor)i hope on the future management team put attention on that.

Triff Stewart

If I could give it a zero I would. Reporting to the Food and Health administration as we speak. We were over charged food that tasted like chemicals and dirty water. Really sad experience no one ate and had to waste money.

Jonathan Pate

My Baconator was made with Jr Burger patties. And it was cold along with the saltless fries. Garbage meal, glad I got all my money back. Never going back here. AA battery for scale in the photo.