The service was on point the place was super cute decorated. I absolutely love that the menus looked like old newspapers. The coffee unlimited refills the orange juice fresh squeezed it was so …

The service was on point the place was super cute decorated. I absolutely love that the menus looked like old newspapers. The coffee unlimited refills the orange juice fresh squeezed it was so deli…

Great food as always and very cute and clean inside. Our server was incredibly friendly, attentive and fun to talk with too. The only issue (and she's spoken with management about it) is the OPEN s…

Great food as always and very cute and clean inside. Our server was incredibly friendly, attentive and fun to talk with too. The only issue (and she's spoken with management about it) is the OPEN s…

Great food as always and very cute and clean inside. Our server was incredibly friendly, attentive and fun to talk with too. The only issue (and she's spoken with management about it) is the OPEN s…

It's just like eating at Grandma's if she stopped drinking during the prohibition. Please offer beer/wine. Maybe this says more about me than the restaurant lol. We'll done team

Good service and good food. I got the ny steak it's has good seasoning and tender. Plus i love their ranch. I think i asked for it 3x. In all its a great experience I'll be coming back and will r…

Royce was very polite and accommodating for me and my family, despite them being under staffed. Food was hot and fresh, and the establishment was clean.

Brandi Chin

Lately, they have been great! Huge portions.

Gross! Gross! Gross!\nThe food tastes old and greasy. \nThe service was fast and friendly.

My wife and I had dinner. I ordered a chicken fried steak and loaded mashed potatoe. The steak was cook to the point that it was so hard I had to tear it and dip it in the gravy to soften it.…

Mid. Food was not better than IHOP or Denny's but the portions were large. First time at a black bear diner, definitely overhyped. Service was a little slow. The staff is definitely nice.

Hana Estalilla

Black Bear Diner isn't our first choice of dining establishment, but it was the closest sit-down restaurant that we recognized in the area. Immediately upon entering, the first thing you'll notice is the attention to detail on the bear and forest theming. That's undoubtedly Black Bear Diner's best feature. They've got prop trees and bear drawings all over the walls. Even the plates have little claw prints on them. Second to this is probably the service, we had a lot of fun talking to our waitress and she served us well. The menu had almost an overwhelming amount of options, which could be a positive or a negative depending on how you look at it. However, with so many different kinds of dishes to make, they're bound to be missing something, and they were- the bacon mac-n-cheese I originally wanted to order was out, plus a couple of other things. That was disappointing, but I made do with the choice breakfast. It took 20 minutes or a little less for all of our plates to get to the table. My plate consisted of maybe 2 eggs, 2 small sausages, and one big waffle. All of that costed me $17. And here is why I can't grant BBD a 4. It is just so expensive for what it's worth. When you take away the service and the atmosphere, their dishes taste no better than any other diner, and the dishes are supposed to be the main thing to look forward too. It doesn't seem proportionate to price almost everything at over $10 when the quality and the quantity doesn't match. Overall, want a cozy and friendly sit-down space to dine with a group on rare occasions? You'll probably like Black Bear. Want to get full with an actual quality eating experience at a reasonable price? You're better off going elsewhere. 3/5.

kani am

Ordered the biscuits and gravy with over easy eggs and chicken sausage and hot chocolate. The only thing that had flavor was the susage. Everything else was beyond bland. So disappointed wasted $25

Deshia D

My service was good however my waitress had dog hair all over her. Service paid and tip, but it will be a while before I return

Stephanie Anne

4/16/2025: Our waitress was rushing us and trying to kick us out faster? She was a bit aggressive too. I'm not sure why she was acting like that. 5/7/2022: The chicken tender cobb salad is to DIE for! I recommend coming here for the salad! Service was friendly and accommodating. We'll definitely be coming back! 5/8/2022: Ordered to go. I ordered the cobb salad, but it was a little disappointing. Take out is lower quality and had missing ingredients (like blue cheese and bacon). I don't recommend ordering a take out. It was just sad. 5/12/2022: I dined in, ordered the same salad. The salad was delicious without a doubt and a lot better than take out, but the amount of it was half the size as my visit on 5/7. The servings are very inconsistent. I'm very confused on what's going on. I'll try again in the future, but a caution to customers -- delicious food, but there's a bit of inconsistencies going on. Will update my review when I go back in. 01/25/2023: Dined in. Cobb salad was on point as the first time. My husband and I shared, so this is what it looks like split. My final review is that their salad is good! There was a piece of beard hair in mine... so I recommend their chefs to wear something. I'm not going to be a Karen about it, but it still pretty gross and good at the same time. Overall, I'd still come back.

+1

angie san.

We had great service from the young Latina. I was disappointed by the lack of ingredients missing in the kitchen. They had no spinach, strawberry…

+1

Parking is ample, floors clean, service fast. The potatoes had over cooked brown bits that seem to be onion or old potatoes. It ruined the side that is usually my favorite. the eggs were a little ove…

Parking is ample, floors clean, service fast. The potatoes had over cooked brown bits that seem to be onion or old potatoes. It ruined the side that is usually my favorite. the eggs were a little o…

Parking is ample, floors clean, service fast. The potatoes had over cooked brown bits that seem to be onion or old potatoes. It ruined the side that is usually my favorite. the eggs were a little o…

parking is ample, floors clean, service fast. The potatoes had over cooked brown bits that seem to be onion or old potatoes. It ruined the side that is usually my favorite. the eggs were a little o…

I ordered chicken steak, Potatoes, vegetables and corn bread to go. My only recommendation to you is to ensure your order is complete before you leave. they forgot to include my cornbread w…

I ordered chicken steak, Potatoes, vegetables and corn bread to go. My only recommendation to you is to ensure your order is complete before you leave. they forgot to include my cornbread with my…

I think I receive better, more accurate service when dining in compared to ordering on the Black Bear app.\n\nLove the fact that they have their fresh-squeezed orange juice, favorite pastries are t…

This black bear in particular is very “Mehh” to me. Nothing about this place entices me to go back or recommend. Very basic and subpar average. If it weren’t for a monthly business meeting I wouldn’t spend my money here at all. I’d go to Huckleberry’s or the black bear in Vacaville. Shoot even the Dennys has better service. Only plus is my kids love the bears out front.

I’m very young and I like being honest. A woman with a ton of make up that I thought was beautiful and nice, turned out to be rude. My family ordered a burger (plain clearly) and she came back and it had pickles and tomatoes. It was a mistake, but when we told her that we said plain, she said we didn’t order it like that. So of course we said sorry and the woman next to her said they would remake it. The woman looked pissed and my sister passed her the plates gently and she had the audacity to grab the plate out of her hand and walked away slightly aggressive. If you can’t work without getting angry, don’t work. The old lady was nice but the other woman was not.

Problems with our food. Been to many black bear diners, but this one wasn't up to snuff. Salmon wasn't fresh and was dry. The grits I ordered were cold and the hot open faced turkey sandwich wasn't hot. Had to send back sandwich and grits to reheat and needed to order something else in place of salmon. Felt there should have been some compensation, but the only thing the server said was We're not going to charge you for the salmon- well, duh because it wasn't eaten because it wasn't good. Felt that the reorder of another food should have been discounted, at least. Restaurant wasn't at all crowded and I think I know why, now.

Morgan Specht

I’ve been to multiple Black Bear Diners in Washington, Colorado, Idaho, and California and they’ve all been great except for the Suisun location. I took my 3yo daughter out for a celebration lunch on a Sunday afternoon and while we were seated quickly and everyone was very friendly I don’t think we’ll be returning. Our order was bright out incorrect and extremely overcooked, I never received the water I requested, was told they were out of Orange Juice but then saw several tables after us served orange juice, and my daughter was never offered her dessert that’s supposed to come with all kids meals ordered after 11am. As I said, all of the staff was pleasant but overall the experience left a lot to be desired.

Lindsey G

I’ve eaten at Black Bear Diners before and usually have a great experience, so I was disappointed with the Fairfield location on this visit. I ordered a Benedict dish and substituted the sausage for chicken sausage, plus hash browns and fruit. Unfortunately, the chicken sausage tasted burnt and was tough to get through, and the hollandaise sauce tasted stale, almost like it had been sitting for a while. The hash browns were cold and so over-crisped on top that the entire layer lifted in one piece instead of breaking apart—hard to enjoy. The fruit ended up being the only part of my plate I could finish. My friend’s omelet was better, but the biscuit was extremely hard and basically inedible. I also ordered an orange juice and it tasted like a bottled brand (Tropicana-style), definitely not fresh. On the positive side, we came at the right time and were seated immediately, which is rare for a busy Sunday morning. Service moved quickly, and the staff was friendly, but the food quality just wasn’t there. Based on my experiences at other Black Bear Diners, I truly believe this issue is specific to this location. Unfortunately, I don’t think I’d return to this one.

Charles Dobbs

It has been a long time since I've been to Black Bear diner. And now I remember why it's been a long time. Since I don't like giving bad reviews, the green beans were good.

We ordered food through the Black Bear Diner website last night, and my card was charged. I drove to the restaurant to pick up the order and when I arrived in the parking lot I got a call from the …

Went there to treat one of my military buddies to a Birthday breakfast. Ordered $110 worth of food. Tipped the waitress $30 when the receipt was brought. On our way to the front pay booth, I was sto…

Went there to treat one of my military buddies to a birthday breakfast. Ordered $110 worth of food. Tipped the waitress $30 when the receipt was brought. On our way to the front pay booth, I w…

Went there to treat one of my military buddies to a Birthday breakfast. Ordered $110 worth of food. Tipped the waitress $30 when the receipt was brought. On our way to the front pay booth, I was s…

Went there to treat one of my military buddies to a Birthday breakfast. Ordered $110 worth of food. Tipped the waitress $30 when the receipt was brought. On our way to the front pay booth, I was s…

Sat quickly, order taken quickly…. Then completely forgotten while those around us were served… waited 30 minutes for pancakes and bacon n eggs. Seriously?. Bye bye bear!

Sat quickly, order taken quickly…. Then completely forgotten while those around us were served… waited 30 minutes for pancakes and bacon n eggs. Seriously?. Bye bye bear!

Sat quickly, order taken quickly…. Then completely forgotten while those around us were served… waited 30 minutes for pancakes and bacon n eggs. Seriously?. Bye bye bear!

Richard Bertao

I ordered online for delivery though the Black Bear website. They didn't deliver my dessert! I called and said, ok. Just refund it instead of making another trip . NOTHING! NO REFUND! DON'T DO BUSINESS WITH BLACK BEAR SUISUN CITY! If they won't make it right for me, they'll probably do the same to everyone!

Daisy Gutierrez

I’m extremely disappointed with the service at this Black Bear. My elderly mother and father in law were made to wait over two hours for their food, despite there being no breakfast rush at the time. My mother-in-law is on time-sensitive medication that must be taken with food, and the excessive delay caused her to miss that window completely. When the food finally arrived, it was freezing cold, and the staff made no effort to fix or replace it. To make matters worse, my in-laws are primarily Spanish-speaking, and it was clear that the staff took advantage of the language barrier instead of helping or trying to make things right. This experience was deeply disappointing and completely unacceptable. No family especially elderly guests should ever be treated this way.

Brandon McKinley

Horrible service. Should've taken a pic of the food. Tri tip asked Medium rare, came well. We waited over an hr to get our drinks. Had to ask multiple times since other people were getting theirs. The second server (who wasn't even working our table helped) got us our drinks. It is the one in a million times that i left a $0 tip. Would not recommend going to that location. Wasn't even busy. Could've understood if it was busy. The server was fast trying to get out receipt after we paid.

Constantin Dembinski

False advertising, they say that they serve generous portions Having seen other Black bear diners before my volcano looked smaller than most stacks available in the USA. while you wait for your food they have a paper to read about how much pride they take In what they do and that they order large platters to fill them. Do not eat here and definitely fire the cook for serving that as a volcano.