been going here for years everything has been perfect every time. The customer service is on point

First time at this Whataburger location, but it felt like we were plenty welcome here. The place was clean and we got a friendly greeting.\n\nI ordered the Breakfast on a Bun. It comes with sausage, …

First time at this whataburger location, but it felt like we were plenty welcome here. The place was clean and we got a friendly greeting.\n\nI ordered the Breakfast on a Bun. It comes with sausage…

Hadn't stopped here before. Lots of close parking. I was greeted as i entered which i appreviated. Restaurant was clean-tables & floor/counters. The clerks were friendly and went out of their way t…

JACOB EISENHAUER

2025-10-09 @23-53 The service provided at this Whataburger location was excellent. Joann managed the cash register with a smile and a genuinely welcoming attitude, creating a positive first impression. The order was prepared accurately and delivered without issue, demonstrating attention to detail and efficiency. The dining room was well maintained and clean, reflecting strong standards of care. Overall, this visit exemplified professionalism and quality customer service.

Favorite place for fast food burgers. \nGood chicken tenders basket too with Texas toast. YUM. Great option. \n\n#7 jr whatabuger cheese burger my to go to burger. Great size burger if you like sma…

Most of these reviews are sadly accurate. I went right before 11am in the drive through and left there at 11:25. Fries were stone cold. \n\nThey need to staff up or something. fast food by definiti…

waited for 25 minutes in drive through (behind 4 cars), then was told to park, then after 10 more minutes I had to get back to work so I went in to get my food myself. Whataburger is always slow c…

Waited for 25 minutes in drive through (behind 4 cars), then was told to park, then after 10 more minutes I had to get back to work so I went in to get my food myself. whataburger is always slow c…

Chinyere Okoli- Azzalarab

So I finally made it to Texas, and of course, everyone told me the same thing: “You have to try Whataburger — it’s amazing!” The hype was real, so I was excited… until I actually took a bite. My brother brought me one, and let’s just say — I made it about five bites in before I tapped out. I’m not sure which burger he got me, but I’ve had gas station burgers that put this one to shame! And the fries? Oh no… they were stale and sad, like they’d given up on life hours before I arrived. Even the vanilla shake couldn’t save the day — it was so watery I started wondering if it was on a diet. I never knew a burger, fries, and a milkshake could all break my heart at the same time. Texas, I love you and your BBQ — seriously, y’all do that right — but maybe leave the burgers to someone else. I think Whataburger might just be one of those “you had to grow up with it” kind of things. For me? I’ll stick to your brisket and ribs any day!

Trenton Larkin

The ⏰ Time we waited at Whataburger 🍔 was beyond the normal 5-10 minute wait for fast food. We ordered at 8:27 PM (see receipt picture) and we didn't get our order until 8:44 PM (see picture for time). Waiting 17 minutes was way too long for a fast food stop, especially since it wasn't peak time and no one else was in the restaurant. 🍔 Food: I had the Number One Whataburger 🍔 Meal with Fries 🍟 and a 🥤, and my wife had the Chicken 🐓 Strip Meal with Fries 🍟 & Gravy 🍗. Both meals were tasty and fresh, just as we expected. The fries 🍟 were super fresh and hot. We also shared a medium-sized vanilla milkshake 🥤, which was creamy and delicious. 🤔 Overall: The food 🍱 was good, but the long wait time really stood out. That and the fact that all the tables were dirty and we had to clean our own table off to be able to sit down in an empty restaurant. It would have been a much better experience with faster service and a clean table. Considering Whataburger is Fast 💨 Food 🍲.

+13

Always yummy at any whataburger... no reason why fast food has became slower than a sit down burger place. What's going on. Also... I get placing an order incorrectly but reappearing it 3 times and…

Haven't had it in 4ever....and this definitely didn't bring back any decent memories. I must say the apple pie was actually good. The spicy chicken was ehhh and the fries were 🗑. For some reason I was excited to try some spicy ketchup but that tasted like sour regular ketchup, the regular had more spice. It was supremely subpar! I won't be back until I forget I went again.

Steve Sosa

I order double meat cheese burger online. Got it curbside. When I got to my destination it was only a single. And I was charged for a double meal.

Ashley K

I can’t believe I waited 20 minutes for cold food and really terrible, sour coffee. The honey butter chicken biscuit tasted like it had some sort of sweet & sour sauce on it. Salt was nowhere to be found on any of the food… except the pancakes? The sausage gravy had a good layer of grease on top. Eggs were burnt. Not worth the money.

A O

Slow as heck in the mornings. Even when I order via the app, anticipate 15 minutes from order to getting your food. They never ever give you salsa for taquitos and always make you pull up to help their time. Then they bring your food and run off so quickly, you can't get their attention to let them know they didn't even put napkins in the bag. I like Whataburger, but this location could use some guidance with customer service. They are inconsistent with the food. Sometimes you receive a decent quantity, other times they give you a child size portion for adult prices. Go to the next one if you can, unless you're willing to be rushed by employees that don't care about your experience.

Nico

I am a serial order checker for this reason. I had a total of 5 errors with one order last night. Checked everything in the parking lot and immediately went inside. Glad I did. Others complain about manager. I don’t need him to be my friend, I need him to ensure I get what I paid for. After some time, I got all of my items and he upsized a drink for me free of charge. Nobody will care about you more than you folks. Don’t play about you. Bumping to 2 stars because of the manager rectifying the issue, and everyone has bills.

Chris Poe (Poedawg)

The burger was alright. Doesn't taste like the meat is seasoned at all. The bun was tasty but tough. I ordered a large onion ring and I received a half full large side container(Pictured provided). Not to mention how slow it is to get your food. Pulled into drive-thru with only 3 cars ahead of me and it still took 10-15 minutes to get my order. I honestly can't see what all the hype is about!

Awful location. First off they normally always get your order wrong to add to that the wait is insane. I've waited over 30 minutes on multiple occasions for a simple #1 meal. The workers obviously ha…

Awful location. First off they normally always get your order wrong to add to that the wait is insane. I've waited over 30 minutes on multiple occasions for a simple #1 meal. The workers obviousl…

It's shocking how bad whataburger has gotten since the BDT takeover. Prices shot up by a lot-- a lot! Like they want you to feel how much they hate us poors. And for all that money, the food qualit…

It's shocking how bad Whataburger has gotten since the BDT takeover. prices shot up by a lot-- a lot! Like they want you to feel how much they hate us poors. And for all that money, the food qual…

I only got a cheeseburger, and onions rings. It took 30 minutes for them to come out with my food. I paid 15$, to wait for 30 minutes.

I only got a cheeseburger, and onions rings. It took 30 minutes for them to come out with my food. I paid 15$, to wait for 30 minutes.

I only got a cheeseburger, and onions rings. It took 30 minutes for them to come out with my food. I paid 15$, to wait for 30 minutes.

Now waited 30 minutes for 3 HBCB, with 3 different people telling me "Just waiting on biscuits, sir." \nThis WB has NEVER been good, yet it's one of the only breakfast options in the area. Owner …

Horrible service. Rude employees. Avoid at all cost. I ordered two burger meals and a chicken strips kids meal. It took 20 mins from the time to order to when the worker bought it outside. She was …

Incredibly slow drive through service. Inside is not much better. 20 minutes in drive through and only 2 cars ahead of me. Finally just left

I stopped here Saturday morning at about 6am. As i pulled into the parking lot i noticed there was a car t the window and no one in line, awesome as i was hiding to the golf course and wanted a sau…

Wow, their burgers are so overrated. I ordered the jalapeno burger combo, the burger was nothing to write home about. I have heard Texans raving about this place and wanted to try it out; boy was I…

On 9/29 at 12:31am, I ordered two meals on the app and selected the option to dine in. Upon arrival I stood in the area at the counter for online pickup. After a few minutes of waiting for my meals…

I was informed that this store no longer will serve malts, even though malts are listed on their in store menu and on the website menu. It takes ONE ingredient to turn a shake into a malt and I find …

I have a problem with this place I love to eat at whataburger but the one on 121 is always getting my order wrong today they charged me for cheese and didn't put either piece on my burger and i…

I have a problem with this place I love to eat at whataburger but the one on 121 is always getting my order wrong today they charged me for cheese and didn't put either piece on my burger a…

Very rude Management. I was waiting for 39 minutes for my food. I try to speak to her. And she said she already return my money back to my credit card. She close the door on my face. She needs to b…

Very rude Management. I was waiting for 39 minutes for my food. I try to speak to her. And she said she already return my money back to my credit card. She close the door on my face. She needs to b…

Very rude Management. I was waiting for 39 minutes for my food. I try to speak to her. And she said she already return my money back to my credit card. She close the door on my face. She needs to b…

Place my order through the drive thru order was completely wrong. Two kids meal missing, went inside to reorder kids meal and this is what I got for getting off and calming what was missing in my order.

First the speaker box you can even here it second they dont make my order right but they steel charge for the extra condiments I spend 30 minutes waiting for the order and still missed 2 burgers

This place has changed my life, I’ve successfully cut down on eating fast food purely out of spite for this place. Has a 97% chance of screwing up your order, check your items at the drive through window cuz they’ve definitely forgotten something. They’ve probably stolen hundreds from customers over time, solely cuz people don’t drive back just to pick up those cold nuggets. Lesson learnt :- check your bag! Everytime! Take a minute, hold up the drive through, but make sure you got what you paid for. Or better yet, avoid this place and keep your sanity, I know I will.

I would give 0 stars. I'm in line as I write this. I have never received such horrible service I was greeted at the drive thru and said hello, upon saying hello a different lady jumped on and said the just give them a minute to actually greet me I was so confused and said "I thought you did?" She proceeded to jump my butt saying if "if you're in such a hurry you're at the wrong restaurant sweetie" im genuinely so confused at this horrible service as I was very sweet the entire time. She made multiple rude side comments and now I'm genuinely concerned at the state I'll receive my food. I will never be back to this disgusting place. I should've looked at the other reviews before even stopping by here and spending my money. Go to the next Whataburger down the road. I've worked food service before and this never would've been tolerated. Oh yeah, this is at night, and seeing the other reviews I see there is a common experience with the nasty night shift. I'm disgusted. I can only hope management or corporate actually does something. I've also been in line for over 30mins for a stupid pick up order. This is the worst experience I've ever had with a Whataburger or any establishment for that manner. The lady's name was Paula, absolutely horrible.

Payton Gossett

The service at this Whataburger is such a drastic drop off between day shift and night shift. I work until 10pm M-F and stop at this WB on my way home. 8/10 times, they NEVER bring the curbside order out. I have to either call or walk in. If I wanted to walk in, I would place my order that way. I have held off on leaving a review but I’ve hit my limit. (Sitting in my car waiting on an order that was supposed to be ready at 10:20pm, and it’s currently 10:33pm) If I don’t see a notable change I will be taking my business elsewhere and not returning.

Christopher Giles

I wish 0 stars was an option for the review. It took just under 40 minutes to get my order. It was just me, a single order. Buffalo Ranch Sandwich and onion rings as my side. Absolutely insane. Honestly, it's outright disrespectful. Whataburger is a convenience concept, not a real dining establishment. Figure it out. It's not just this location either. It's been a problem I've encountered at every location I've been miserable enough to endure for the last few years, like 5 or 6 different spots. It isn't the employees fault, is what I've gathered. It's a problem at the top that seeps and bleeds through to every level of the concept. It's an actual disgrace and an embarrassment. 40~ minutes for a single Buffalo Ranch Sandwich and a side of onion rings.

Mary Lund

I've heard this is the banned Whataburger and that my bf and the family doesn't go here because they always get the order wrong. I went here last night, ordered two combos and two extra drinks. They put the order in wrong, they called me Meg. (not my name) They had me wait 15 minutes for me to continuously have to correct them on what I had. They took my card and didn't give it back. They charged me extra for my meal. Over all just a generally awful experience. They feel very disorganized and scattered and I was wanting to give them a chance but it does feel that you should avoid going to this location. It was honestly pretty ridiculous.

Bishops World

This was my 2nd time here and I came here because my 1st experience was great. However, my 2nd experience was horrible. I ordered my burger on toast, i got it on a bun. Then I ordered an Arnold-palmer but wanted it with a little different mix. The girl says we can’t do that, so i said okay and just ordered a regular Arnold-palmer (iced tea and lemonade). Then after i paid and she handed me my order i told that it was her manager (from my 1st experience) who actually made the suggestion of the drink. She then tells me I could have done it but i would have had to charge you more. Okaaaay, so then you just chose not to make my drink the way I wanted but told me you couldn’t then you could have AFTER I ORDERED AND PAID???? Ppl work too hard for their $ to get this type of low level treatment EVEN AT A FAST FOOD PLACE. Unfortunately, you have lost a customer as a result and I will NEVER recommend your location. And btw, my Arnold Palmer tasted like WATER! What a shame! I guess decent service and food just is not top priority at your establishment. Too much competition within 1 mile to be so bad and lax. I wish you well with that low level of attention to customer satisfaction and service!

Frank Merakli

The black guy who took my order is the least intelligible person I’ve ever seen in the last few months. After I ordered he repeated it and it was wrong. Then I repeated my order again and he was yelling back saying that I said the same thing. I pull up through the window and of course it’s the wrong order. He doesn’t even apologize and just being more rude. Guess who creates a reputation for themselves. I will shortly upload the dash cam recordings here too.

Genevieve Maestas

Went here on 9/28 and placed an order for pickup, upon arrival I asked the staff to make sure my burger was plain with just cheese and they came back and reassured me there was ONLY cheese on my burger, I dont mind taking toppings off of my burger, but I do mind them lying and/or not even checking. I got home to find my burger had everything on it and called the store to let them know what happened. Juan, the manager/lead on duty was very short, disrespectful, unkind, and had the energy that he just wanted me gone and told me to come back the next day to have my order replaced. I come back today 9/29, they were very helpful with getting my order taken care of but I was still met with unwelcoming, unkind, and borderline disrespectful tone and attitude, the girl on the drive through was very unprofessional and not all that helpful. In the end I got my correct burger the next day but this is by far one of the worst whataburgers I have ever been to

ATS

Drive thru order a #4 with a shake. Get to the window 15 mins later because they are very slow service atm it seems. Pay for my order and look in the bag to see it is the wrong order being a #2. I then inform the attendant the order was wrong and to please remake my food to be a #4 (didn’t even bother asking for the $2 refund that was owed because the #2 they accidentally charged me for was pricier than my intended #4) 5 more mins goes by and I receive the new “corrected” order. I drive home open my bag and see that it was in fact NOT the right order. The workers took the original wrong burger and simply added jalapeños to it like the #4 has and called it good enough. I drove back to return the entire order and give up on them making the right burger. When I arrive I simply give the food back along with the melted shake and ask for a refund. The seemingly uncaring manager Jacob asked for the receipt to which I told him I do not have it because the drive thru worker was given the receipt back after I asked for my order to be corrected and I was not given the receipt back. Jacob tried say he couldn’t do anything without the receipt. I told him to go ask the drive thru worker and sure enough they had my receipt from 10 mins earlier, Jacob ended up having to do some work and issue a refund. In good news though, I hopped over to jack in the box next door and the awesome 2 person team there who works hard got me a delicious order within minutes and the food was correct and delicious. Moral of the story, go across the street to jack in the box. This whatever burger has some stuff like this more than a few times.