Dawson Hancock

If you get a bowl from here, expect it to have hair in it, specifically from the white kid with brown hair that works on the line, every time that kid is working on my food it’s had hair in it

Bill A

I don't get it l, it just keeps on getting worse and worse. Ain't just me, took the whole family here, and we were totally disappointed. Don't think this is going to be on our go-to list anymore.

Lou Kahanek

This location does not honor corporate advertising programs. Per Chipotle newsroom: "Saturday, December 6: Tacos BOGO — Buy a three-taco entrée, get a free entrée1." So ordered tacos and a bowl. Get to the register, no you must order two orders of tacos. Manager, I'll be disputing the credit card charge. Reply to issue me a refund and I'll let this go. Corporate America, love it, the fraud never ends. Update: Corporate sent coupon for free item. With 3800 stores there must be more than a few incompetents to deal with. Thanks Corporate.

Keiry Galan

I arrived, ordered a bowl, and ordered a side of guacamole and a side of sour cream to go with my chips. When it was time to pay, I told the cashier, she gave me an order of chips, and then said they were out. There were chips on the table, and I told her those things on the table weren't chips. She said yes, but those were only for kids' combos. I said okay, charge me extra so I could have some chips, and she said no, those are only for online orders, otherwise they'll complain. Then this woman made up like three stories to avoid selling me my chips, and I don't understand why she wouldn't sell them to me. It was almost closing time, and the online orders were also about to close. I was going to pay too; I wasn't asking for free. I sat down to eat, and this Hispanic woman started whispering about me with her coworkers. They were talking, looking at me, and laughing. I don't understand why they would make a customer feel uncomfortable like that. She was a Hispanic woman who wore glasses; I couldn't see her... I was very disappointed with this visit to this restaurant because none of the dishes had name tags. I hope the managers and the general manager can do something about this person so that no one else has to go through this situation. My receipt said the cashier who served me was named Evelin, but I'm not sure that was her name. She was an older woman with glasses, tan skin, and a very bad attitude. Terrible service.

Damon Ryan

This is by far the worst Chipollte I have ever ate. The taste was pretty far off but what should you expect when your burrito is full of plastic. I had ate most of the burrito before picking seven pieces out of the remaining portion. Overall, I feel like I want to throw up. First time and last time visitor of this location.

David Hoang

Chipotle build your own for $60 is such a rip off from this location. Was barely even able to make 3 normal sized bowls from this deal when it says it feeds up to 4-6. All of the containers with chicken, rice, beans were barely half full. I would’ve been able to make more meals had I just got regular bowls.

D. Martin

Absolutely horrible!! Won't eat there again, ever! How can you screw up a burrito, easy - put 1/3rd the portion of meat so that all you taste is vegetables & rice...DISGUSTING! For $16, all I got was a disgusting vegetable flour tortilla with MUSH!! Couldn't even eat it as I wanted MEAT in a portion like they used to give!! They only used 1/3 of the spoon - didn't even fill it up! Chipotle keeps going further down the tubes, so NEVER again!

Monica Garcia

As said in previous reviews, the cashier Evelyn had a TERRIBLE ATTITUDE. I went in before 9:18, this location closes at 10. The first line cook who was serving me did not make me feel rushed at all. But once Evelyn took over she kept asking, “what else”, “is that all” CLEARLY rushing me. I ignored it, but I am part of the rewards program, so I wanted to scan me QR code to earn points, and also redeem my free chips. I doubled checked with Evelyn to see if it took off for the chips, and as I guessed it did not. So because i noticed, and Evelyn had to do more work, it made her upset, she kept aggressively swiping the card I’m assuming to override the transaction, she said, “I took off the drink”, and shoved my food towards me. I’ve never been treated more poorly than tonight, although this is the closest location to me, I will NOT be coming back. I was so rushed, I forgot to order my side of Guac. Do not come here, unless you wanna be treated poorly.

Randy Wall

Really bad service. The place is run by rude children. None of the ingredients were fresh. No replishment taking place at all. I've been to many of these but this is far and away the worst. I hope I get a refund.

Jen

Ordered a steak burrito bowl. 3pm. Asked for sour cream. They informed me they cannot give me sour cream because they have to save it for online orders. Spoke with manager. She said same thing. This is the second time this has happened at this location. Haven't been back since the first. Won't give them another chance. They told me I had to contact corporate because those are their rules.

LJ

WHAT IN THE WORLD IS GOING ON AT THIS LOCATION?? WORST service ever! I placed an online order, arrived, and my food was not ready. They proceed to tell me there were out of many of the toppings. I paid for guacamole and they didn’t have guacamole available. I ordered one chicken bowl and one barbacoa bowl. The chicken was not even cut, it was a whole piece of chicken breast with mainly just fat. None of the food had any flavor. The rice didn’t even have cilantro. We couldn’t even eat it, it was that bad. These kids that were working didn’t even care, they were just on their phones. This place does not even deserve a star.

Namath Truman

I don’t normally write reviews, because I feel like if I’ve had a bad experience. It’s been an isolated incident. However I’ve been coming to this chipotle weekly for years, zero issues up until my last two visits. 2 weeks ago I order pickup, open my quesadilla, a large hair right on the top. No big deal. But today. I order pickup again, and as I’m enjoying my burrito bowl, 4 bites in and I chomp down on a piece of rock or gravel small enough to not see on the fork but large enough to cause me to drop what I was doing and go to the bathroom and spit it out. I’ve filed a complaint, but be wary of what you put in your mouth here. I’ll thinking twice before I order from this location again.