T.C. Wheelers
Pizza · Tonawanda
Ofertes disponibles
Sigues flexible, estalvia més
Sigues flexible, estalvia més
Sobre T.C. Wheelers
Welcome to T.C. Wheelers, a beloved gathering spot in Tonawanda where good times and great food come together. Our friendly locals and welcoming staff make you feel right at home from the moment you walk through our doors. We're proud of our reputation for serving up delicious specialty pizzas, incl...
Welcome to T.C. Wheelers, a beloved gathering spot in Tonawanda where good times and great food come together. Our friendly locals and welcoming staff make you feel right at home from the moment you walk through our doors. We're proud of our reputation for serving up delicious specialty pizzas, including the famous Reuben and Dill Pickle Pizza, as well as mouthwatering wings and other local favorites. Whether you're in the mood for a quick bite or a night out with friends, our fast service, great beer selection, and fantastic cocktails make us the perfect spot. Plus, our outdoor seating area is the perfect place to catch up with friends or watch your favorite game. We're honored to be a part of this community and can't wait to serve you!
Què diuen els clients de T.C. Wheelers
T.C. Wheelers is a popular spot known for its specialty pizzas like Reuben and Dill Pickle, generous portions, and friendly bartenders like Sarah and Kaitlyn. While generally praised, expect potential waits due to its popularity and occasional inconsistencies with orders.
Plats populars
Ideal per a
Tip: Be prepared for a wait, especially during busy hours. Consider ordering ahead, but confirm all ingredients are in stock to avoid delays.
Services
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Opinions de T.C. Wheelers Tonawanda
I've been looking for a fish fry as good as one from my favorite place, that is now closed down. Nothing I've tried has even come close...until I tried T.C Wheelers. It was fantastic! The fish was perfect and the sides were homemade and really good.. I got my fish fry delivered tonight, and if it was that good after being in a car for 10mins until I could eat it, I can only imagine how good it would be at the restaurant. I will get my fish fry from here, from now on.
Jamie our server was awesome. It was rather steady for a Thursday night. Taco salads were perfect. Atmosphere created mainly by the music box was really rather great. My sister and I are, drank and we're merry. Jamie made sure we got home safe.
Best fish fry in the WNY area! Plus great wings, pizza, fingers... I can go on and on. I have yet to have a half way decent meal. Definitely takes pride in what they serve their customers! Life long patron right here!
Ordered the fish fry. It certainly lived up to all the hype! Fries were cooked perfectly.. crisp on the outside & tender inside. I don't usually eat potato salad or cole slaw but i had to taste the salad. Probably the best potato salad I've had! The fish is beer battered & cooked to perfection! It hung over both sides of the plate. The fish was so tender & juicy.. not at all greasy from the fryer & so mild. Will definitely go back & recommend to anyone. Thank you Chris!
This is my absolute favorite bar and pizza place. Everyone is cool, the atmosphere is awesome, the pizza is in my opinion, the best pizza in the country. Not county, the entire country. Buffalo might be the #1 pizza capital of the world, but TC wheelers takes the spot of the absolute best pizza anywhere.
We had great service and the pizza we ordered was fantastic. It all starts with the dough, and this was perfect. Nice and tender put still chewy. Tons of cheese and fresh mushrooms. We will definitely return!
Great place. Had a retirement get together last week. The accommodations were perfect. The staff treated us very well. Food was great. Threw in extras to be nice. Felt like and treated us like kings.
We had there catering division for a banquet we had. The food arrived hot and absolutely delicious. My hats off the Chris and Tony. Everyone raved on how everything tasted so good. Excellent pricing delivery was spot on and the food was excellent. Will be using them again. Keep up the good work.
Some of the best pizza around Buffalo
I frequently order food from Tc Wheelers. Without question it’s the best pizza in Buffalo in my opinion. We enjoy dining in. The staff is always welcoming and friendly. When we are on the run or just hanging out at home delivery is always great. Keep up the good work Tc Wheelers!!!
Hands down the best pizza and wings I've had so far. The sauce is delicious, the crust is delicious, and you really don't need to add any extra topping on the pizza: just cheese is enough to enjoy it. If you do add toppings, you won't be disappointed. They don't cheap out on the toppings. The wings I had were also big in size, tasty to eat. Most places in Buffalo give you miniature wings that look like they came off a quail bird, but this place does it right. Will be coming back for more, and recommending to more people.
A small, but underrated establishment. I've had several different flavors of wings here but the char on-the-pit take the cake. Order the Cajun + BBQ on-the-pit and you won't be disappointed. I often unofficially rate restaurants based on their French fries... Another 5 stars. They are crispy+crusty and so amazing. Nice quaint gem in the Tonawanda's.
Fish fry off the hook! Pizza by the slice or special order ready for you! Steak Hoagie! No other place can stand up to T.C. Wheelers! Much love to the staff and hard work put into completely their menu. Thank you
I usually get pizza from here on the regular. This time the pizza was probably the best I've had in a while. It really hit the spot even after 2 days reheating it was just as good if not better.....
I would like to personally thank Cameron who took care of my pre order for a party that we had on Saturday for a sheet pizza and 50 wings the kitchen staff made everything amazing and perfect the food was delicious hot and timed perfectly!!! It's worth every penny the way a food business should be unlike most places that charge through the roof and have lost the quality and respect for the patrons that built them up.Thank you again T.C. Wheeler's for Quality amazing experience
One of the best fish fry in buffalo. Fun waitress learns your order the second time you come in. Large bar attached to an insanely good deep dish pizzeria. Oh and pool and darts available too. Plenty of parking in back and good prices. A favorite go to dinner spot
Great pizza, great wings, great service, highly recommend.
Our 1st time here.We order from here at GM multiple times.The food is excellent.I'm glad we came here in person because Felicia is one of the best servers we have ever had the pleasure of waiting on us.She not only made feel so welcome but also gave us VIP service.I hope the owner reads this.Thank you.
Very nice staff! Pizza was phenomenal I ordered the cheese and pep if you don't like an over load of sauce this is def. for you the outer crust was a little hard not so tasty, but the pizza itself it's good go get it NOW! I also ordered a steak pizza NO COMPLAINTS best steak pizza I ever had steak was done. I noticed they don't skimp you on the ingredients and you can taste they're not using cheap products!! Thank you for satisfying me with my hard earned money well worth it.
The establishment's pizza is consistently well-received and highly regarded for its generous portions of toppings, particularly cheese. I strongly recommend their bruschetta bread, which is widely considered to be the finest in the area. For those seeking a particularly satisfying meal, the calzone with additional cheese is an excellent choice, offering an abundance of cheesy goodness. I anticipate continued patronage of this establishment in the future.
One of my favorite pizza places of all time. You can't go wrong. Their food is delicious and incredibly consistent. I've been eating here for almost 20 years. Biggest wings around, never frozen. It will be your new favorite pizza place.
It was a pleasant experience being the 1st time we stopped in. Service was good... appetizer was very good... and the pizza... huge pie and exceptional.
A decent place for happy hour with a few outdoor tables and a private room for parties. The crowd is predominantly local. There is a limited draft selection but the choices are good. The wings are excellent. The pizza and sandwiches looked good and seemed popular but I didn't try them. I plan to go back and try more food items. The staff is very friendly and a pleasure to talk to. On subsequent visits I tried the French Onion Soup which was fantastic (good soup flavor, perfectly broiled cheese, loaded with onions) and a small cheese pizza which was also excellent. Beware of single slices - they may get over cooked. Sarah behind the bar provides top-notch service and a great experience - it wouldn't be the same without her.
Amazing staff at this place, extremely friendly which is rare these days. The food is outstanding, it's not possible to leave this place hungry the portions are no joke and it won't break the bank. The owners are always trying out new pizza ideas so be sure to ask if they have any special pizzas this week/month. If you are in the Tonawanda's make sure to stop in and give this place a try you won't be disappointed!!! Tell them Nora's ninjas sent you!!!
Love their food. I've never eaten inside always do take out or delivery. I'm still going to rate 5 stars even though every time the screw up my order. It's actually comical and I don't even get upset. They get very busy and the staff are always very nice and fix it no charge. For that I can't deduct any stars.
Great ordering with delivery! Staff and delivery folks are great always!! Food is great. Though I would not suggest the "variety sides" platter. Everything else is great. I always get a small cheese pizza with a garlic and sesame seed crust. It is superb. The phone people are great too. And delivery people very friendly. And the subs are very very good too. I have been here for dining in (years ago) on Karaoke nights. Really had a very nice time. I definitely recommend. Also I am originally from NYC area on Long Island very picky about pizza! I like TC Wheelers pizza.
Excellent food!!! Excellent service!!! Just a great bar/restaurant...Very cool place with a very cool owner!!!!
This place deserves five stars all day !! I was so surprised it’s been a while since I had been there. I had some issues in the past, but they really made up for it. I got a large pizza. It was beautifully done cooked to perfection. Tons of toppings worth every penny, which is tough to find nowadays in the Pizza business. Great job guys will be back again, and I must say before I forget the girl at the front counter, I think her name was. Italia was also awesome friendly informative and had a smile on her face. Great job TC Wheelers . See you again soon.
You may think the prices are a little high.But there are coupons to use and the food is delicious.You won't regret ordering here
The bartender Sarah B. Is above and beyond all.makes ”you feel special as a customer.. didn’t always make this a choice to visit , but she makes me want to be there every week. Bubbly personality. And I will always be a customer…
Iam a regular and have done reviews here before we did a take out ordered 2-5-2026 the worst subs we ever had here the gentlemen who took order assured everything would be correct well the subs where soggy i ask for oil on side didn't get or the rolls toasted and he looked real high when I pick up ended up through mine in the trash very disappointed never have a problem when we eat in
I have to honestly say this is the best place to get a fish fry pretty good size dinner and I love it thank you to the owner of the business best fish fry around
Fun local dive bar that actually serves drinks past 1:30am... as all true Buffalo bars in this great city should!!! Almost all the bartenders Ive ever had there have been excellent. Whenever either Rich and/or Kayla are behind the bar they always have a smile and ACTUALLY CONVERSATE with patrons! Silly, but a friendly bartender who can lend an ear or tell a joke is getting much harder to find than it used it to be. The actual bar is very long with lots of seats so you can actually snag seat at it even when its packed, or you'll at least have enough room to actually make your way too it and be able to place an order without having to elbow two girls, their dad and his dog just to get in the bartenders line of sight. Chris and his family have owned it for as long as I can remember so the owners really care about the place and surely can cook one hell of a pizza pie too. They got a decent pool table (only 1 stick though last time i was there) and a clean dart board both with good room to play. Especially darts as its in the side room which is perfect because nobody ever accidentally walks in the way... Highly recommend as a hidden gem and a true Buffalo Dive Bar. And when the Bills or Sabres game is on....I mean, where would you rather be then right here, right now!!!
Always has great food. Our order was ready right on time on Super Bowl Sunday. They were extremely busy but the staff was friendly and having a great time.
I love the pizza from here,one of the best in the area! We ordered a large cheese & pep & 10 barbeque wings online. My email receipt said 1 hr, it was about 10 minutes late but thats okay because it was a snowy Friday evening & Im sure they were busy. The delivery man was super nice. The pizza was fresh ,it was even still pretty warm. My son loved it, he said we should always order from them now. Wings were good, kind of on the small side but nice and saucey & cooked perfectly . We'll order again for sure
Kaitlyn was the absolute best! Uber Eats stole my order so I had to re-order but am too far for the delivery through their app so I ended up ordering through DoorDash and it was fantastic! Kaitlyn was so amazing on the phone and understood exactly what I was going through! She is the absolute best!!!! Thank you Kaitlyn for being my eyes and ears where I couldn't be! You Rock!
We love the lrg pizza & 20 wing deal! For 4 of us, we even take some pizza home. Always tasty and made just right. We are fans of the bourbon bbq wings- on the pit is $2 extra but worth it! Excellent blue cheese for dipping, and generous carrots and celery sticks. Only down side is they are so busy, tables need a quick wipe every time we come ( sry tc, I bring my own wipes).
The food is fantastic the stuffed banana peppers the chicken wings the pizza all amazing. The bartenders are awesome and very personable. The cook staff know how to make your food taste awesome. The owners makes their rounds during their shift and meet and greet with the patrons making sure the experience is good for them.
This is an amazing little pub, eatery, pizzeria and a hub for a good time. Incredibly kind service, locals, and I could not be more lucky to live so close to such a reliable and delicious place to go eat or hang out. Besides the really good looking and mouth drooling food, their portion sizes are beyond generous. Asked for extra oil with my chicken parm sub and they didn’t hesitate to really make sure I got it. The pizza roll had an endless gooey cheese that blended well with the ham and pepperoni. This is a place I’d come back to again and again, at the bar, in the restaurant or take out.
We went here for their specialty pizzas 🍕, the Reuben Pizza and the Dill Pickle Pizza. Both were amazing! The Reuben Pizza is very good! We drove 45 mins for this Pizza and it did not disappoint. We will certainly be coming here again sometime. Staff were very nice and friendly, even though they were swamped with orders and super busy. Thank you for making great pizzas!
Great food, great alcohol selection. Always makes it right. Never skimps on the toppings or sauce. Friendly bartenders. Love the separate take out section so bartenders can take care of customers. Always busy! And remember always go to the restaurant with the wait, it's worth it... If a restaurant doesn't have a wait, there's a reason why.
Overall it was a great pizza. The crust was good and cheese was thick. My only small complaint is the sausage on the pizza wasn't the best. It almost seemed like it was thrown on at the last second, as it wasn't browned like the rest of the pizza. Not a big issue though. I'll be coming back for sure!
I have ordered from here multiple times, food is usually very good and flavorful. I usually get delivery and they’re 98% of the time late by about 20-25 mins which is understandable when they’re busy. The driver sometimes comes up my 4 steps I have if he feels like it lol. Almost worth a 5 star just not enough.
We went there for the first time to try the fish fry. The wsitress/bartender was very pleasant. The fish was great. The fries and slaw were pretty good and they have malt vinegar...yay! The potato salad was inedible as the potatoes were much too hard. Hopefully this was just a bad night and not the norm.
Wings are incredible, juicy and not over cooked. Plenty of sauce/seasoning and their plain wings are really good too. Their food seems to be good overall, only thing ill say is im not a fan of the pizza. Its a bit on the dry/bland side.
Best pizza in the North towns. But unless you have thick skin get your food to go. I've grown up in this town and the locals that sit at the bar are not a kind bunch unless they know you. Dirty looks and territorial regulars which is a shame because all their food is incredible.
Love the pizza and fried dough. Had the phenomenal meat loaf. Only issue was portion was small and it was stuck to the foil container and fries were plentiful, but cold.
We order from this place all the time and the food is always great. Except this last time, we ordered in advance using their website, then showed up at the designated time. They clearly were not ready this night as I could hear them arguing in the back about having to give me someone else pizza because they weren't ready. Not that I care if it is one pizza vs another, but the issue was with the wings. We had ordered a party pizza with 50 wings, the wings were so soaked in grease and oil about a cup dumped out onto my wife during the drive, and the rest of it went all over my sister in laws counter, and they forgot the bbg sauce. They really should consider different packaging for large orders.
they have declined since Covid and being fair to them and other's there prices are still a lot better for the food you get but i miss them being open until 1 to 2 am everyday. Again since Covid its hard to get workers who stick around for more then a couple months. The last thing I would like to say is not being able to pay cash for delivery orders anymore just plain sucks.
This place came as a last minute recommendation. So pleased we stopped. We got a Hawaiian pizza and BBQ wings. Prices are reasonable, portions are gigantic. Our food took a little bit longer to come out than expected but they were very busy. ( Friday dinner time) We plan to come back.
My server was also the bartender due to the fact they were short staffed. This time eating there wasn't the same experience I've had before. My order was a calzone and french fries. The fries were cold, so my server had them remake them. The 2nd time around, they were delicious. The calzone was, ehh, ok. I was a bit disappointed all the way around. With serves and the food. It was just ok 👌. Where the last time I was there, it was 10 out of 10. I recommend you try it because they do have amazing food the majority of the time. I just must have gone when it was an off day for them.
I just wanted to leave a review after enjoying an fantastic taco yesterday evening, Friday, 10/24/25. The place was crowded with the dinner rush so my friend and I had an abnormally long wait. I noticed that there was only one waitress and one bartender on duty. The waitress did a great job at handling the crowd and was cheerful and happy even though she was running ragged with the dinner crowd. I give her a lot of credit for managing all the customers by herself and still maintaining a smile and sense of humor. She deserves a huge shout out! A part of the long wait was that the kitchen was out of fresh ground beef for the two tacos we ordered. I appreciate that the cook willingly cooked up some fresh beef for us instead of just saying they were out of ground beef. The tacos were beyond fresh tasting and seasoned perfectly!! They were delicious! Also, the serving was monstrous! I've rarely had a taco that large before. The food is always top notch and perfectly prepared at T.C. Wheeler's. The place is a hidden gem among the WNY area restaurants. It's among one of my go to's when I'm hungry and looking for a great meal. The staff rocks!!
A bar restaurant that’s mostly a bar. Very friendly and welcoming staff. The bar tender had great descriptions for the food we asked about. It really helped out. I ordered a pizza with half cup and char pepperoni and half cup and char sausage. I never knew about the sausage type. Good crust, a lot of cheese plenty of meat toppings. Also ordered the bourbon chicken wings on the pit. They were sticky sweet and had a back note of light heat. They were very good.
Saw a post on Facebook about a half calzone half pizza and i wanted to try it. I called and was told its not an item you make and sell. So, i tried a different pizza anyways, it was decent. Luckily a week or 2 later, they ran a Pre Order special and i finally got to try to calzone pizza. That was really good and should stay as an option. 🍕
Went for a fish fry 4/4/25 sat in the sun room area, it wasn't very clean, saw a few ants, our beers were warmish, the service was slow, they were way under staffed for a Fish fry Friday. The food was Delish.
Mozzarella sticks could have been hotter. Pizza was soggy. No picking up the slice to eat, had to use knife and fork.
placed an online order. wings garlic and butter were very overdone. my son ordered the bleu burger and the bacon was uncooked. ordered last week and was much better that's why i gave 2 stars. must have been a bad day in the kitchen.
Pizza is really good especially the garlic crust. The problem I have is I never get what I order 3 times in a row I have had a issue. Taking into account everyplace is short staffed if I spend $25 on getting a small pizza I expect it to be what I ordered. I asked for a side of Bleu and said they always forget it can you make sure it comes please and ordered a small cheese mushroom pizza with garlic crust. I was told I would get my Bleu with my delivery, the driver said it was in the box. Not only was it not it wasn't even on my receipt, the garlic crust listed is not on my pizza. Pizza is really good when it's made right just not sure I'll give it another try.
One of the worst fish fry ever. The fish was way overcooked. Batter was doughy and soggy. The fries were ok but a bit soggy, coleslaw was bland. The only thing that was good was the potato salad. I got there right when they said it wouldbe done. I only had to drive 4 min to get back to eat it. No utensils, butter for the roll(witch ws just a piece of sub roll cut off)or tartar sauce with the meal.
UPDATE:excellent pizza, lackluster wings, have to fix my own order every time Didn't go there for 6 months because I was tired of the stress...and yet here I am again, giving another chance...and boom! Forgot my sub, got my wings and pizza wrong...manager kept talking over me, told me they got a new system a month ago but I ordered 2 weeks ago, but says it was the new system....got very upset because I stopped talking to let her talk and told her she wouldn't let me finish talking she insisted she was but kept talking over me then tossed the phone to a cashier to issue me a credit, I said I didn't want the credit. I don't care about money I care about how I'm being treated. It used to be my favorite pizza in WNY! Sometimes when super busy they don't get my order right and my medium wings seem plain....the wait is tough so plan accordingly. Its usually about a 45-60 minute wait for takeout. I'm updating my review. The medium wings that I order look plain. Staff isn't helpful. They talk about your complaints where you can hear.
Every time we order from this place, they mess up our order. And in the weirdest ways. We got a pizza once that didn’t have sauce on it. How do you forget the sauce? The customer service is terrible too. They are unwilling to fix your order once they messed up. Also always waiting ridiculous amount of time for our order to arrive. There is never a good experience. Needless to say after receiving our third wrong order, we won’t be ordering from here anymore. Can definitely get better pizza from other places anyways.
I ordered a turkey sub. The turkey was little pieces. Most of it fell of the sub. Was very sloppy put together. I wanted mayo and oil. Well i don't know if they even put any on. The sub was dry. Worst turkey sub i ever had. Never again. Ohhh they say their subs are HUGE?? Nope. Its your average size sub. If the meat would stay on the bread.
First off you guys were not busy at 7pm Friday night 2/14. Your parking lot was basically empty. Why would you tell me 45 min for a 12in pizza? I showed up in thirty giving you that benefit of the doubt. But when I got there it was done. Was done for a long time. Was cold, coagulated and sloppy. I haven't had your pizza in a while and probably never will again.
Staff is rude, quality of food has went down hill.
We ordered 2 subs and 20 wings. The subs were un cut & soggy. My husband ordered an assorted which is suppost 2 be more then 2 types of meat. He only received ham and salami. It was just disgusting all around...
Beware. Changes rules on coupons without notice. Ordered a pizza and wings. Was told it constituted a special so my $50 clipp couldn’t be used. I offered to pay full price not special price to use it. The answer was no.
Pizza and wings are pretty good. Sat down at the bar to order pizza and wings to go while I got a beer and waited and was told that the prices and specials were different than if I had walked in the pizza door (the back.) so I asked if I could order on my phone since I’ve done that before and the bartender was pissed about it. Food is good. Won’t be going back.
Wow,your prices are so out of range with other restaurants...I know food has gone up but I think you're trying to get your money back for your remodel.. $24.00 for a fishfry....wow....
Placed an order over the phone for 2 calzones, both with mushrooms and pepperoni and one of them with onions. The person taking my order asked me 3 times what I wanted on the second calzone, and I specifically said mushrooms, pepperoni, and onions. He said he had it and told me it would be ready in 45 minutes. I got there and paid for the order, and I noticed on the receipt that the second calzone only had onions. I pointed this out to the person who took my payment, and he just looked at it and wanted me to wait another 20 minutes so they could make a new one. I looked at him and said I told the person on the phone more than 3 times what I wanted in the second calzone. So I left. This was the first time I ever ordered from them, and it will be the last.
You get told one time for delivery then you are still waiting for 2.5 hours for 2 SMALL pizzas and 2 blue cheeses. After calling three times I still had to physically go get my own food and still ended up paid for delivery. While waiting for my food I hear someone in the back answering a phone call saying delivery was an 1.5 hours but yet a cashier takes a different call of a customer asking where their food is since was 2.5 hours for their food as well. I understand not many people want to work right now but at least make phone calls to people that are waiting for their food instead of them having to calling themselves. Last time I will order from here. At least I get a lousy 2 liter of pop as a complimentary item because of waiting so long.
We ordered from here last night for the first time and it will be our last. We ordered a sheet pizza. We were told 20 minutes and it took almost 45 minutes. I waited in the pick up area for 10 minutes before I was acknowledged. The pizza was terrible. It was soggy, dry and had way too much crust. It was barely cut and when I cut it and picked a piece up, the cheese was so thick and heavy that it slid right off every piece. It was embarrassing to serve. We will stick to Franco's.
Wheelers is always a staple until today, spent $60 on a large pizza and 10 fingers, by far the worst food order I have had to date. Bleu cheese cups half full, fries undercooked, sauce on pizza was so thick it was like a paste. Extremely disappointing this time around.
First things first, food is delicious, but it takes forever to get your food.. not sure if the cooks don't care, they are just very, very SLOW. DEFINITELY could use some management to take control and get some speed in the kitchen and bartenders.
Put in a simple order it was a Reuben pizza, small… Two turkey subs, turkey cheese and lettuce oil and mayonnaise and Auntie pasta salad which came up to $75. There is no mayo on the subs. The bread was soggy. The antipasto was made of spinach, unless that’s a new thing, but never knew of that. And when the delivery man came to the house an hour and 20 minutes later, only with the two subs and anyi pasta salad Spanish was OLD wilted and brown 🤦🏽♀️left the pizza behind so when we got the pizza, it was cold disgusting never will do this again when you pick the food up yourself. Its never like this It’s only when you get the stuff delivered. It’s ridiculous. 🤦🏽♀️ OHH a the dressing was all inside my salad after touching, probably every surface GROSS 🤮 They should’ve came in a separate bag shake my head $75 of garbage I should’ve known better ……
We had family from out of state visiting. They wanted to have our great pizza & wings we brag about all the time. We did takeout from T.C.since we had a large party. My daughter in law picked it for us. She couldn’t believe how filthy this place was! And coming from her isn’t good since she owned a restaurant herself. I think our days of eating here are over. The pizza wasn’t so great. Wings were o.k.
I don't know what else to say. Ordered a ham sub with double mayo for delivery. Get the sub delivered open it up and looks like they put the mayo on like it's coming out of there paycheck. Called and asked for a manager. Manager says she made it and put extra mayo. Pictures don't lie because it looks skimmed on.
Order from here regularly as the food is very good. But the accuracy of the orders, and the subsequent customer service is among the worst I have ever experienced. The last several times we have ordered we were missing a complete meal, and 1 or 2 of the orders we did receive were wrong. This time was the worst. Were told 35 minutes, but it took over an hour as we stood at the bar waiting. Ordered a kids dinner along with several adults, and they forgot my son’s meal. Two other meals were not as ordered. We called about the missing food and they said they’d run it to us. Another 45 minutes passed before we called for a refund. During that call they told us it’s too bad we couldn’t pick it up as that would’ve been quicker. Just maybe if the order wasn’t wrong THAT would’ve been quicker. Do not expect to get what you order here, and do not expect them to care.
I don’t usually post reviews, but this was a horrendous experience. We ordered dinner last night, they said about 20-30 minutes. I arrive about 30 minutes after we placed the order and it isn’t ready. They tell me ten more minutes… all in all, 45 minutes goes by and I finally have my very cold order. Get home, I got a stinger sub and requested grilled onions and banana peppers. Neither were grilled, so I threw out the onions, my friend ordered extra mayo, there was barely any mayo on her sub. The steak was chopped, the chicken finger was not and the cheese was barely melted on top. The chicken finger on my friends stinger was black, way over fried. I will not be returning here. The atmosphere inside while waiting for food was dirty. It was not a good experience at all.
Yea yea Chris the owner is a great guy. Nothing personal against him. But his food sucks and so does the staff. Everytime I have ever ordered -it’s always wrong! Not new people excuse because I ordered twice last year and once recently-all three orders were wrong and I won’t give them a 4th try. I’d rather not eat.
I found a human nail in my pizza! Disgusting, never coming back to this horrendous establishment!
Have been coming here for years. We have had parties, birthdays, stags/jack and Jill events here. We loved coming here until yesterday. Highly disappointed . The manager Ashley was very unprofessional. Service was AWFUL last night. Ice cold food, food was also hard and had to have been sitting there for quite a while. rude servers and management who didn’t care. The servers before this have always been absolutely WONDERFUL. we Watched the manager talk to her friends on the side of the bar for 25 minutes while the bartender struggled to keep up. We Sat down at 7:34 and didn’t even get served until 8:33pm. The owner doesn’t care what customers have to say for feedback and was actually more rude than his staff last night. But it actually makes sense seeing how he allows his staff to act and the horrendous service. Be careful if going there for a few drinks or food it’s not worth it. They would rather have you sit for hours and serve you cold food and not even apologize for the horrible service. The wait wasn’t the issue. The issue was the way the food was just thrown down at us and then ICE cold and HARD. the manager Ashley didn’t even deal with us until we asked for a manager but she lied and told the owner that we were rude from the time we came in which was 100% false but he doesn’t care to hear the customers side. Sadly they don’t care hear and the staff gets away with treating customers like garbage. Enjoy the long wait, horrendous service, and ice cold hard food here :)
I arrived to pick up my order and they had given it to someone else. She said they would only need 10 mins to remake my order. I waited 40 minutes for them to replace it and ended up being charged $3 more than the original order that was taken. Zero apology was given.
Do NOT order from T.C. Wheelers Bar and Pizzeria In Tonawanda. This is what happened and the conversation with them. We ordered from your pizzeria last week. We spent over $90 we thought wow this is really good. We finally found a great pizza place. Fast forward to this week. We just spent over $70 at your pizza place and part of our order was a taco salad. We get home and we open up the taco salad and there is literally a shell with a little bit of meat, onions, tomatoes, and olives.. not a single piece of lettuce, not one. I called and the girl answering the phone says well I can remake you one.. I said we live in Pendleton New York. We’re not gonna drive all the way back there for lettuce. Could you give us a credit for the next time we go in. She put me on hold came back on and said well we can give you seven dollars credit. For a $14 taco salad you want give us seven dollars credit when you screwed up the order.. her reply to me was.. well you got the rest of the salad. Hahahahahaha. Are you KIDDING me? Is that how your pizza place operates? Is that how you keep customers who spend a lot of money when they order? I think I should just put this all online and let everybody else decide I can post a picture also that I took. Pathetic, just pathetic and HORRIBLE customer service!!!😡😡😡…. and because I told the TRUTH they blocked me online, lol!
Our food took over 2 hours to get here. When we finally got the food it was cold. The large pizza had mushrooms only in the middle of the pie, the wings were suppose to be half medium and half bbq. The wings came all bbq. I spent $75 on horrible food. I called the pizzeria and the girl who answered the phone stating the manager was mia and supposed to call back. 45 minutes later still haven't heard from him. This was my first time ordering from here and it was horrible!!!!!!!!! Not to mention the blue cheese lids came off and all over the box. When you order food to be delivered you expect it to be hot and correct. Done!!!!!
Sunday 4:30-called and ordered double wings (crispy and medium sauce)and order of fries for delivery and total $42.30. Told within a hour. Female taking order certainly sounded like she was not pleased at having to work. 6:00 (1 1/2 hours later) food arrived and gave delivery person 5.00 tip. Opened box of wings that were dry and cold! Fries were soggy and warm. Called and spoke with same person telling her the condition and delivery time of our food and she said we'll we got busy. I said but for 42.30 our food was expected to be edible and asked for a credit since this was a card payment. She said we dont give credits...really? Asked to speak to a manager and if there was one. John came to the phone explained the whole situation and asked for a credit answer was told they dont do that. Really?? Finally he said he would give a 15.00 credit and if I have an air fryer the fries will crisp right up-the reson for ordering out is I didn't want to cook!! VERY DISAPPOINTED!! Adding pics of the dry wings and soggy fries. Normally wings are swimming in sauce.
30 bucks for 20 pigeon wings waited over an hour. Should be shut down for serving such bad wings for that price. Don't order from there you will be disappointed! Every one should be fired Everyone standing out side smoking! There must have been 100 wings in the fryer just sitting there getting cold wile I waited for my 20 cold wings!
We ordered PLENTY ahead of time, arrived unfortunately with 2 crying kids in the car. Hungry kids. We were told, that the ingredients necessary for our pizza weren't in stock when we arrived for pick up. Now we must wait another 45 damn minutes with crying kids if we want a pizza. Great.
I ordered steak Hoagie and a deluxe hoagie. My husband fed his deluxe to the dog. I’m still picking out mushrooms that I asked not be put on. The roll was not toasted. I didn’t want the peppers either. Some of the worst food I’ve gotten from my favorite place to order. Hoping it’s a new cook. While I was picking out the mushrooms came across a piece of bacon. Just didn’t taste right. Actually no taste at all. It was just terrible and we were very disappointed. We give them a few orders a week and never had food like this.
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341 Wheeler St, Tonawanda, NY 14150
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341 Wheeler St, Tonawanda, NY 14150
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