Victoria James

Came in while visiting Binghamton This weekend. I usually don’t eat at food chains but chilis was amazing. The customer service was amazing and our server had a lot of patience. She was super knowledgeable about the menu. I ordered the Sante Fe Salad and replaced the chicken with shrimp. The restaurant was spacious, clean and had plenty of seating. I will definitely come back when visiting Binghamton again.

Amanda Rose

Went here for the first time today for lunch today with my Fiancé and everything was fantastic. I have ONE tiny tiny complaint which I kept to myself and that would be, my burger was a bit on the greasy side. But not worth a complaint to the workers at all. Their chips are SO GOOD, they even gave us a bag to go for no charge because I loved them so much. Our server Allison was friendly, super fast, and overall wonderful. We will come again soon!!!

ccw6982

Overall a very solid experience here. Confusingly, we were told there was a 10 minute wait to be seated despite several empty tables throughout the dining room. I'm talking at least 8. After we were seated, the service was prompt & professional, and everything came in a timely manner despite a busy restaurant. Interestingly, I've never been asked if everything was good and the other variations of that question so many times in my life. Between our waitress and the floor manager, we must've been asked 15 times. Even when we hadn't gotten any food yet, and then again before we even took a bite haha. That was overkill, but better to be too attentive than neglectful. Food was very good. Well portioned, and hot. Would love to come back.

Josh Rose

Got mottzerella stick they were burnt and blowed out barely any cheese. Fries were a touch on the soggy side and big rancher burger with little to no ranch on it, this is why curbside sucks. After this review they they did give me 30 dollar gift card and we ate there it was much better!

Overall mid level experience. Server was nice, the place was clean, but the food was bland. I ordered one of their 8oz margaritas, no prices on the drink menus.....$13.49. Very unsatisfied with the overall experience.

I’ll start off by saying, when you receive your meals for 3 of 4 in the party to be told when all of that is coming out that the fourth person’s order is out of stock. A salad gets served that was clearly set under a heat lamp for some crazy reason. Unacceptable.

Vijion 2020

This is a delivery review. This does not represent kitchen to table service and should not be considered for dine in customers. I am just reporting how well Chili's food traveled. My order traveled 1.6M and was delivered within 27 min of ordering. I got the bone-in wings with Ranch. They showed up NOT HOT, but thats OK, the sauce was well adhered to the wings and they were delicious. Very good. Next I got the basic burger with fries. The fries traveled well, they were still very crispy and no soggy. But thr burger was just ok. I ended removing the Patty from the bun, the Patty was very nice. For desert I got the peanut butter pie. VERY RICH. Everything cost me $65. I would normally never pay for this, but work is paying so.

+6

Eric Kimble

Write Home About It? No, but not a bad place to stop for a buy one get one Happy Hour Special and a quick bite to eat. The food was fair to average. It wasn't that is was bad just lacked in luster and flavor. However, the sautéed peppers and onions on my trio fajitas were full of flavor and complimented the meat quite well. Service was spot on. I sat at the bar and the bar tender did a nice job. Would I come back? Maybe for a drink or two and maybe an appetizer. Not sure I would do a whole meal again.

Last night, my son and I decided that we were going to stop at Chili’s for dinner. Every single time I’ve ever been there before I’ve ordered the ribeye steak with the fully loaded, mashed potatoes and broccoli on the side. I have never had any issues until last night. I don’t know what this place thought they were serving me, but it was not a ribeye steak! As somebody who has family that raises cows, they’re even saying that this was not a steak. It didn’t have any of the identifying marks Of ribeye steak either! Also, it tasted awful! It had a sour taste to it, which made it taste like it was going bad. I did speak with the waitress, and she went to the kitchen to confirm that it was indeed a ribeye steak. And in no way was it! I’m not knocking the waitress because she did her job and she was actually really good kind and considerate. And I probably should’ve complained more, but I decided to let it be. Needless to say, I brought it home with me and even looked up what a ribeye steak looks like and then a huge pork chop, and it turns out that what they served me was pork! And it’s a good thing I’m not allergic to it! Cause nowhere in the two hours that we were there did she asked me if I wanted to have it remade! So I was out $27 for a meal plus a drink and a $10 tip, and didn’t eat more than three bites of my food! I am so super disappointed! I will not be Eating at this Chili’s again.

Yesterday, my siblings and I chose to dine at Chili's in Vestal, NY as a way to spend time together and honor the 14th anniversary of our mother Grace's passing. We had never visited this location together as a family, so we were genuinely looking forward to the experience. Unfortunately, our visit began on a disappointing note. We were quoted a wait time of approximately 20-30 minutes but ultimately waited between 45 minutes to an hour to be seated. During that time, we observed numerous parties arriving after us who were seated ahead of us, including groups both smaller and larger than ours. To our knowledge, many did not have reservations, as we did not either. This created some confusion and felt somewhat unfair. Once seated, we ordered drinks. The Sprite and water both had an unpleasant taste as if you drank toilet water.. which was concerning. The food itself was average -- not exceptional, but adequate given that we were hungry. However the egg rolls were pretty good and the huge mozzarella sticks. On a positive note, our waitress was very kind, attentive, and professional throughout the meal. She ensured we were taken care of and handled an accident graciously when my sister-in-law dropped her dessert leftovers; she replaced it at no charge, which we greatly appreciated. Additionally, when my brother spoke with the manager regarding the extended wait time and the cost of the bill, she was patient, understanding, and adjusted our bill by $50-$60 in acknowledgment of the inconvenience. Her professionalism did not go unnoticed. The total bill came to approximately $400 for seven people, which felt high considering the overall experience. If rating the visit: * Establishment overall: 6.5/10 (pleasant but overcrowded) * Service overall: 3.5-4/10 (primarily impacted by the wait time) * Food quality: 6 maybe 7/10 * Cleanliness including restrooms : 10/10 -- very clean and well-maintained In conclusion, while there were positive aspects -- particularly the staff's kindness and the cleanliness of the facility -- the overall experience did not meet expectations, especially given the significance of the occasion for our family. At this time, I do not anticipate returning. A 2 out of 5 star rating feels fair, though somewhat generous. I sincerely hope improvements are made regarding wait time management and customer flow so future guests have a more seamless experience. Also to add .. in the picture we looked happy only because it was a family photo but other then that we weren't very pleased.

Buffalo wings were horrible. Weird flavor and very tough. Corn was not good at all. Desert pie was tiny for the high price. Waitress was good. Very dissapointed this visit.

Dennon Dains

Went to Chili’s for a quick date. I had ordered the chicken crispers. I had ordered these before and they came out like a rock and rubber when I was here 4 months ago. I ordered the same thing not thinking and when I got them they tasted like burnt oil and grease. Manager fixed everything which I’m glad. Also I ordered mozzarella sticks, they were so unbelievably greasy. Not to mention the fruit flies and gnats flying around endlessly. I probably won’t eat here again for a while. Not to mention the loudness in there was horrible

Mike Welch

We visited the Vestal site. Looking forward to a nice relaxing meal. We never got our meal. First the menu. I am on a zero carb diet. But everything came with a carb laden side. If I wanted to add a salad or additional veggie substitute it was almost six dollars per item. That and the fact we waited over 15 min and never got acknowledged by our server. We just decided to leave and will not be coming back

M L

Waited almost 10 minutes for someone to come out to give me my carry out order in restaurant. I saw it sitting on shelf behind the counter, so I went and got it myself. It was ice cold naturally. The hamburger bun was burnt and also the edges of the hamburger were burnt. Terrible food and service. Won't be back.

Holly Leach

Last time we were in Chili’s was 2 years ago and the service was so bad we haven’t been back since. Decided to give them a try tonight and do takeout. What a joke. Since when is three rib bones a half rack of ribs? Doesn’t really matter though because they were so dry and tasteless, I threw two of them out. We ordered cheese bites for our daughter and got fried pickles instead. The coleslaw was in one of those tiny foam containers and it was about one third full. The 4 dollar salad add-on was 2 cucumber slices, 2 croutons, some cheese and barely visible tomatoes. The chicken fingers were so tiny and greasy, they looked like little greasy witch fingers. I would have laughed had I not been so mad with the whole meal. I called to speak to someone and was told by a very polite young lady, who apologized, that she would get a manager. After waiting on hold for 7 minutes, a much snarkier person picked up and when I told her I was still waiting for a manager, she told me they were too busy and the manager would call me back in 10 minutes. That was more than an hour ago. Now I have to call customer service to get a refund for the cheese bites I never got. With so many better options in the area, I will not be going back. Update: I never did get a call back from the manager. Not shocked. This place is run terribly.