Sonic
Burger · West Columbia
Sobre Sonic
En Sonic, te invitamos a retroceder en el tiempo y disfrutar de las clásicas hamburguesas y patatas fritas con un toque nostálgico. Revive la experiencia de nuestro servicio directo al coche, donde la buena comida y la diversión se unen. ¡Visítanos en West Columbia y descubre por qué somos un lugar...
En Sonic, te invitamos a retroceder en el tiempo y disfrutar de las clásicas hamburguesas y patatas fritas con un toque nostálgico. Revive la experiencia de nuestro servicio directo al coche, donde la buena comida y la diversión se unen. ¡Visítanos en West Columbia y descubre por qué somos un lugar especial para compartir momentos deliciosos!
Què diuen els clients de Sonic
Sonic in West Columbia receives mixed reviews. Many praise the fast, friendly service, especially in the drive-thru, and fresh food. Breakfast burritos are popular. However, some customers report slow service, incorrect orders, rude staff, and issues with food quality.
Plats populars
Ideal per a
Tip: Drive-thru is often fast and friendly. If you have an issue, the manager Nicole may be able to help.
Services
Preguntes freqüents sobre Sonic
Opinions de Sonic West Columbia
The service and atmosphere were phenomenal and what a cozy spot this was with a warm fire placing running. I love that they also had toys, coloring books and crayons for the kids while we dined.
**UPDATED** The manager Nicole reached out to me regarding the incident. She acknowledged the issue and corrected it. Thank you so much Nicole! You changed my mind — we will be back to this location! I cannot express how much appreciation I have for someone taking the time out of their busy day to make things right for me! Thank you Nicole & her sonic team! Employee named Cade (I think that is what his name tag said) was very unprofessional and rude. Should not be speaking to people the way he does. I have already reached out to corporate & will not return to this location.
This place was busy that night. The gentleman that took care of me was excellent!! My sonic blast was perfect the way I ask for it And that never happens at sonic for me I usely don't get ice cream from sonic Because of that .but it was late and I wanted ice-cream so I went and. I'm glad I did
I came here expecting a little lesser experience like a 3-4 average honestly... but the food came out quickly, the place had indoor seating & was decently clean more than I expected. the servers were nice & cordial & management +server customer service here was above& beyond what I expected a little. I ordered a rte44 ocean water light ice & they brought me a medium with extra ice. so the speaker was cruddy & misheard each other but I bought & paid for medium according to receipt server showed & clarified to me. I calmly said it was fine I'll take it I was just confused cuz I thought I ordered rte44 but no biggie I can take medium since that's wat I paid for i appreciated fast & nice service. no argument. but the server came back like 3 min later with like a large ocean water & said I can have free no cost as a sorry for the mix-up. just the team service here gave me a sense the customer service is important than most fast food & they're assuming in my opinion 4-5 star & not a 3 star place. I'm sure they have mistakes but decent food cleanliness speed & couldn't ask for better service. great job & my puppy Oliver loved all you guys too ! sorry about the occasional yaps. he tried to order extra food for himself as if we don't feed him ugh
Fabulous and friendly service. This is the best sonic we have been to in a long time and we will be back! Very fast drive thru and delicious food.
Fabulous and friendly service. This is the best sonic we have been to in a long time and we will be back! Very fast drive thru and delicious food.
Fabulous and friendly service. This is the best sonic we have been to in a long time and we will be back! Very fast drive thru and delicious food.
Ordered a breakfast burrito meal this morning. It was hot and fresh. The drive thru employee was very friendly. Highly recommend!
Ordered a breakfast burrito meal this morning. It was hot and fresh. The drive thru employee was very friendly. Highly recommend!
Ordered a breakfast burrito meal this morning. It was hot and fresh. The drive thru employee was very friendly. Highly recommend!
Used the drive through to grab lunch it was okay regular fries and corn dogs
Food was made correctly and staff on Friday Oct 24th (12:45pm) were stupendous. The ladies working the counter, and the drive through were very nice and easy to work with. Shout out to the Management, those girls did great. Will return because of them.
Dropped in with the family on our way out of town. Good spot. Decently quick for a Friday evening dinner rush. Food was piping hot when it came out. Car hop was courteous and friendly.
Olivia at this location rang up my order wrong charging me extra, she argued with me when I tried to say that was wrong, then after that she didnt give me my receipt or change. That was all 12/20/25. I went back on 12/21/25 got my my money back and was told she would be corrected. I went in on 12/22/25 and had a mobile order but when she went to hand it to me she rudely set it on the counter and practically tossed my straw at me. I also tried to politely say thank you and she didnt speak to me at all.
It's just sonic! Food comes out fresh, service is usually good. I recommend
No matter what time I stop by the order is always correct and the food fresh. It was packed tonight and I still didn't wait 10 minutes after ordering Update....During lunch time they still moved pretty fast. I ordered the boneless honey BBQ wings and wasn't impressed at all because they had maybe a tablespoon of sauce on them. Not at all like the picture on the sign. Lesson learned. I wont order that again.
The location on Garners Ferry Road in Columbia SC is slow. staff is very unfriendly. I love tater tots and every time I go there I have to take them back even after asking for hot & fresh when I pl…
Location needs new management or something placed an online order with two drinks and two food items it took 30 minutes for us to receive it and the workers were rude.
Location needs new management or something placed an online order with two drinks and two food items it took 30 minutes for us to receive it and the workers were rude.
Location needs new management or something placed an online order with two drinks and two food items it took 30 minutes for us to receive it and the workers were rude.
This burnt ass corn dog smh..... I can't believe this sonic, who would even serve this to somebody?????
staff intentionally ignored my order so they wouldn't have to go outside to the stall to drop off my online order and then ignored my phone calls as well. had to wait over 40 minutes in total to ge…
staff intentionally ignored my order so they wouldn't have to go outside to the stall to drop off my online order and then ignored my phone calls as well. had to wait over 40 minutes in total to ge…
I usually go to Sonic on Augusta Hwy for breakfast but today I went at 2:10 after standard lunchtime. I am asked on a continual basis to pull down to #1 park space. Today there was someone already …
Rude staff at this location. I placed a mobile order and arrived to check in at a stall. No signs, nothing on the app that shows the stalls close at 10. Employee comes out to tell me that stalls close at 10pm and I need to go through the drive thru. She said for “future reference” that I needed to know for next time. I asked her if I needed to go through or not since the app checked me in. She tells me to do whatever I wanted and rolled her eyes to hop on her cell phone and walk to the sidewalk. I go through the drive thru and mention I had a mobile order. NOTHING was ready at all. The other employee hands me a bag and was like are you missing anything else and I’m like yeah. I read out the other 4 things I’m missing and he gets them made. Not busy at all. Just rude staff and nothing was good about what we ordered. I will not return to this location as this place is staffed with the rudest people.
The second time I came to this location. Customer service is great. But the food is old and never fresh☹️
At 9:15pm on September 15th, I ordered a sonic blast with extra Oreos. First, my extra Oreos wasn’t in there. I wasn’t going to complain but whoever was working tonight and put a sticker under my cup knowing it’s BROKEN, is FOUL for that. It melted all over my cup holder and car. I just wanted my ice cream. I couldn’t even eat it anymore.
Ordered a large chili cheese fry and this is what I received. When I questioned an employee they said I received the correct portion amount. The employees then decided to gather around the window and stare out at me while I was sitting at the stall still talking. I politely asked how to go about getting a refund and they never once offered to come out and correct the issue. Very rude staff at this location.
Talk about food inflation! We purchased a Medium Vanilla Shake and it cost a whopping $6.09. It came in what looked like a 24 oz. cups with about 20% being whipped cream on top. Now I know why they add whipped cream — to replace more expensive milk shake with less expensive whipped cream. FYI, Chick-Fil-A medium vanilla shake (also has whipped cream on top) is $4.49. In what universe is ANYTHING at Sonic worth more than a similar item at Chick-Fil-A?!
Horrible service! These people pulled me up & 10 min later no sight of them. I went inside & 10 more min, I was given a burger all the way when I ordered mine with only cheese and ketchup, took another 7 min so 27 min to get a burger & fries but the worst of it all was they are rude!! The girl tossed the bag on the counter when she saw my hand out, TWICE, she smarted off at me that they were short staffed as if it’s my fault AND then that she probably rung my order up wrong, because they’re short staffed, then wasn’t expedient to grab it when it was ready, and isn’t giving out receipts!
First of all I waited 20 minutes just for a milkshake or wtv. The I get it and it’s straight vanilla ice cream and just cookies on top. Then when I got further down it was yellow liquid in my milkshake. Poor service. Never againn.
I got the bacon queso chicken wrap and they put a half of a chicken tender in each one. I'm pulling a 20-foot trailer so it's hard enough to get in there in the first place much less being able to turn around and do something about it. People need to do better
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2424 Augusta Rd, West Columbia, SC 29169
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2424 Augusta Rd, West Columbia, SC 29169
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