Dunkin'
Donut, coffee shop · West Hempstead
Ofertes disponibles
Sigues flexible, estalvia més
Sigues flexible, estalvia més
Sobre Dunkin'
Dunkin' in West Hempstead offers a familiar and welcoming experience. We're a long-standing chain known for our signature breakfast items and diverse coffee selections, available through dine-in, takeout, delivery, and curbside pickup. Customers consistently praise the friendly and attentive staff w...
Dunkin' in West Hempstead offers a familiar and welcoming experience. We're a long-standing chain known for our signature breakfast items and diverse coffee selections, available through dine-in, takeout, delivery, and curbside pickup. Customers consistently praise the friendly and attentive staff who strive to provide excellent service. Many appreciate the comfortable atmosphere for enjoying a coffee or working on a laptop. Our coffee, especially the cold brew, is a favorite, along with freshly prepared food like avocado toast and consistently delicious hash browns. We are committed to accommodating our customers, including providing wheelchair accessible entrances and parking.
Què diuen els clients de Dunkin'
This Dunkin' location receives mixed reviews. Many customers praise the friendly and efficient staff, especially mentioning Tony and the manager. Positive comments focus on fast service and fresh food. However, negative reviews cite issues with cleanliness, inconsistent service, and hair found in food.
Plats populars
Ideal per a
Tip: If ordering a sundae, be aware that the preparation or ingredients may be inconsistent.
Services
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Opinions de Dunkin' West Hempstead
This Is the best dunkin donuts west hempstead. The work is in here are so kind and nice and friendly.My coffee is always fresh and delicious and it's comfy to sit in there and have coffee and it's always decorated so pretty for all the holidays.This is my most favorite dunkin' donuts to have my coffee or lunch or breakfast at thank you for all the kind workers you do an excellent job and it's very clean
The best Dunkin Donuts period! The food is always fresh and the hash browns are delicious not stale and old like other Dunkin’ Donuts restaurants.
The manager helped me with my app so I could get points toward free food. I love their avocado toast, hot decaf coffee with almond milk, and hash browns. I almost always get the hash browns free with points. Service was fast.
I go here more than I’d care to admit for my cold brew with almond milk. I find the staff to be exceedingly friendly and they always remember my order. Most times my drink is either in the works or completed by the time I reach the counter and I’m always greeted with a smile from the team. Great staff, great coffee, no complaints❤️
Used to love going out of my way to come to this dunkin because they USED to have my favorite flavor, the chocolate headlight. Unfortunately, this flavor was discontinued. Their donuts seemed fresher than other locations. I hope they bring the chocolate headlight back because this was the only location outside of Florida that had it. -1 star for this reason. No reason to go out of my way now. My waste is probably the only one happy about this.
Average is a fair assessment. They are good and fast. There seems to a lack when it comes Sundae, either they are not sure how it's made or the ingredients are not there (usually for Reese's Sundae). The staff is nice if it's an order they know and you can feel resistance if it's something new or different to them. They do work with you to figure it out but in the mean time it's not the most comfortable scenario if you end up thinking of staff training.
Went there this morning where I wasnt greeted with a Hello or even Goodmorning, just a blank stare until i said my order. Got a dozen donuts (15.99) , the worker said I cant add a specialty donuts to the box of donuts im paying for? Unpleasant service here.
This is the worse and nastiest Dunkin’ Donuts in all of Long Island. This low life behind the counter is a scammer who tried to say 2 scoops for a sundae is smaller than 2 scoops in a cup. How does that make any sense if you’re paying more for a Sunday. I filed a complaint out of principle through Dunkin’ Donuts and he called my phone and talked nasty and rude. He was yelling and trying to say it’s my fault. He claims his name is Tony but I’m sure it’s not. Typical cheapskate. Also, the guy didn’t even wash his hands after wiping his nose when he was serving another customer after me.
I ordered, asked the cashier to specify tell the girls making the sandwich to please put the extra bacon. This time they didn’t make the sandwiches at all! No Excuse me, I’m sorry, nothing, big inconvenience, Asked for manager, they said no manager, just total disrespect and disregard. Last time I will EVER patronize.
I went to order a latte and he refused to make it because I requested for it to be made with half and half. I’ve ordered this drink in several locations and have never had a problem. Sadly i understand now why Starbucks provides better service.
I came from Brooklyn made a pit stop for a coffee and donut. Omg the restroom was sooooooooo disgusting I was afraid to touch anything. Disgusting it’s was only 1 in the afternoon and it look like no has clean the bathroom in years. The tables not wipe down but yet staff are laughing joyfully. Lost my appetite
They are fast here. Tony is very nice and accommodating. He always makes sure everyone is satisfied. They always get my order right. Sometimes they even give me free munchkins or extra. Updated: Used to be my go to dunkin for many years. It’s the closest one to me but unfortunately I recently had to change my dunkin and it’s honestly worth it. I like Tony the manager a lot. He always treated me right. He even remembered my name and sometimes he would give me free donuts or munchkins if I had to wait for a drink. My last visit I got a decaf coffee and it was sour. I thought maybe it was the flavor because it was pumpkin so I figured to go back and just get a different flavor so I did. That one was sour too. I thought it was just me but I kept tasting it and something just wasn’t right. So I go back and the workers basically looked at me like I was crazy. She even made me another one to try to see if that one was to and it was. The milk wasn’t expired so she said but I believe it was the decaf coffee. The regular tasted fine. I got refunded for the one coffee only when it should’ve been one. Even Tony looked at me like I was crazy and he said no one else complained making me look even crazier. But I knew that wasn’t true because I doubt anyone orders decaf in the morning because they always take forever making decaf especially in the morning. I believe he just said that or if people did get it maybe they just didn’t want to go back. I even went to another dunkin to see if I was crazy and it wasn’t sour! So it was not just my imagination lol. The old staff was better, they used to give me extra munchkins and even other Dunkin’s do that but they are very skimpy now and they even only gave me less than what I said. The new staff isn’t the greatest. Also their baked goods are never fresh and the pumpkin muffins look weird compared to other Dunkin’s very strange. The amount of money this place owes me smh. I’m disappointed. Anyway I’m officially done with them! This place went downhill!
Today was the last straw in this store! I ordered a sandwich with turkey sausage and was given bacon instead. My husband is allergic to pork! He got sick immediately! Went back to the store only to be mistreated and aggravated by the manager who told me that he wouldn't apologize for something that he didn't do, what do I want him to do and that if I didn't like the store why do I keep coming back! He kept playing games, asking me what I order when i gave him the receipt and my phone to look at the mobile order! He didn't seem to see the gravity or convern of any repercussions! Who is going to pay for this medical bill???!! A big company such as DD , you guys let this happen? Read the reviews for this store! It's trash! I will go to BBB as this is totally unacceptable!
The store is not clean as per standards there were literal ants crawling in the counters. The receipts of previous customers laying around the tables. The lady that works is rude and gives the order by pushing it as if she was forced to even make it at the first place they also have a BR inside the store.
Worst Dunkin in the area. I went in today around 5PM, and an employee at the register was eyeing and checking out my spouse. When I told him to look up, and stop checking her out, he continued to slam things in front of us and make us even more uncomfortable. When he finished making her drink he gave her a small size drink instead of the medium we paid for. Then he proceeded to lie and say she did not pay for a medium drink. I didn’t argue with him and so I left.
usually have a good experience at this location but I guess the staff was having a bad day today.. asked for my coffee roll to be warmed up, like I always do, and they gave me a nasty attitude saying that "they don't do that". I have never had an issue before with this one request at any Dunkin Donuts. Older lady staff member needs an attitude adjustment.
WHY IS THIS PLACE STILL OPEN? They all are lazy and prefer to not service you, pretend they are closed or the register isn’t working! Why are u in business then? Disgusting how more than one person in the reviews found hair in their food!!!!!!! Yuck they need to be reported asap! Don’t give me an attitude because that’s the job u chose in life!!!!! there is a friendly Starbucks down the street and much cleaner Dunkin’ Donuts in the surrounding area. PLEASE SHUT THEM DOWN
They should get no stars this morning I want to order some breakfast found hair in my food. And instead of she apologizing she tells me don’t get mad it happens sometimes. Then I asked her to make my order over again she looked at me confused .Then I said again can you make my order again or give me a refund she turns around and give me a refund with an attitude. I suggest no one comes to this filthy Dunkin’ Donuts unless you want to hear on your food and in your coffee. I’ve been in more busy areas and urban areas and got better service .She wears no hairnet and blatantly disrespectful and shows no accountability for her wrongs . It’s disgusting
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475 Hempstead Turnpike, West Hempstead, NY 11552
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475 Hempstead Turnpike, West Hempstead, NY 11552
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