Dunkin' Donuts
Donut, coffee shop · Whitney Point
Sobre Dunkin' Donuts
En Dunkin' Donuts de Whitney Point, te damos la bienvenida a un espacio donde la tradición y el sabor se unen para ofrecerte la mejor experiencia en desayunos y café. Desde nuestros icónicos donuts hasta nuestra amplia variedad de bebidas de café, cada producto está elaborado con cariño para alegrar...
En Dunkin' Donuts de Whitney Point, te damos la bienvenida a un espacio donde la tradición y el sabor se unen para ofrecerte la mejor experiencia en desayunos y café. Desde nuestros icónicos donuts hasta nuestra amplia variedad de bebidas de café, cada producto está elaborado con cariño para alegrarte el día. ¡Ven a disfrutar de un momento dulce y acogedor con nosotros!
Què diuen els clients de Dunkin' Donuts
Dunkin' Donuts in Whitney Point receives mixed reviews. Many praise the friendly and efficient staff, especially the drive-thru lady. However, some customers report inconsistent service, incorrect orders, and long wait times, particularly during busy periods. Coffee taste and donut freshness are also concerns.
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Tip: Visit outside of peak hours to avoid long wait times and potential order errors. Night staff may provide better service.
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Opinions de Dunkin' Donuts Whitney Point
One of the best n cleanest and friendly staff Dunkin donuts I have been to. I really noticed all the employees were doing an amazing job. A fantastic place. JJ. 😊
The lady takes order from drive-thr She is so kind. Great service thanks😊
I've been coming here for 11 years now. Even when busy staff is courteous and efficient to the best of their ability. On occasion, the order was incorrect, and they immediately rectified and were pleasant while doing it.
Stopped in here quick to use the restroom and get my grandson some munchkins before getting back on the road and the staff was great! Pleasant, joked around with me a bit and answered my question with ease. Only complaint is the restroom was a bit of a mess.
Great staff. We stopped here along the way on a trip to New Jersey with our baby. They didn’t have any issue with us hanging out for a little while while he was awake. We had a late breakfast and gave him some time out of the car seat and were able to get back on the road. I would highly recommend stopping here
Just got coffee it's a good store to stop at.
Great iced latte with caramel and butter pecan and the donuts were very fresh (11am). Service was excellent - very patient with my daughter's questions as she ordered. Thanks for a pleasant experience!
Seems like every time I got they are out of something or a machine is broken. It's local. They have coffee that isn't Starbucks. The kids love their energy drinks, so I guess we will keep going
Donuts were a little old, but the coffee was hot and fresh
Ordered drinks one was a blue raspberry one. It seemed to not have the sugary part to have been added for some.reason and was very bitter. But all other rimes we have been here it's been good. Donuts seem.much smaller these days and wegmans has bigger ones for.better price.
Coffee was absolutely disgusting, but the girl working was very nice, and quick. My mother used the bathroom, and said the bathroom was beyond dirty disgusting.
When they aren't busy they are fine. But the moment they get more than 3 cars in the drive thru they forget how to make breakfast and coffee. Super inefficient staff and poorly trained. Also fix your drive thru so cars are not blocking the highway. Either fix Drive-Thru or train staff better
Donuts are good. But constantly screw up orders. Order large Carmel latte, get no Carmel and cup only 3/4 full. Half the time they rush the order and lattes are warm if not cold. Sandwiches are very rarely hot, usually luke warm. I now go out of my way to go to castle creek where they do a much better job. Again, $6 half cups of coffee.
This location is very inconsistent. The only good experiences I have had is if I come after 4 when I get out of work(and who needs coffee then?) The morning staff is rude and has never given me a fully correct order. Kudos to the night staff, you guys deserve a raise from this location…
Terrible! Always out of something, staff is rude (especially in early morning), if they remember your whole order its bitter and burnt. Get new management and maybe you’ll see guest returning! 🤢
This locations a joke! Put a manager on night shift or something. Absolutely no reason you should be allowing random people to come in screaming and harassing your staff! To the employees who work here, please find another job. To the managers and higher ups, DO BETTER!
I don't know what has been going on lately here!!! every day I come ,if the normal lady who does drive thru inst there....I sit in line for 30 min!!!!!!! Wedndesday morning i waiting 45 min for 1 coffee... beacuse the manager put her good drive thru lady on break in middle of rush!!!!!Five cars pull out... .. and here I am again waiting 30 minutes. While tons of cars still pulling out again. I refuse to come here anymore unless the normal lady who does drive thru is there. If not I will drive to another dunkin to avoid a wait of over 30 minutes. Get more staff! And don't put your best drive thru lady on break in middle of morning rush.. People have to get to work!
Ever since they remodeled the coffee taste burnt, just not a good cup of coffee 😕
This is the worst dunkin service and I have had some awful ones. At 12:01 pm on 09/18 whatever man that answered the phone after me putting my order in through door dash, was very very rude. I absolutely hate the app and that I can't add vanilla bean syrup to my freaking drink or cold foam this guy was not sympathetic, will.never order from this location again.
I was very upset when I ordered through drive thru and got a large caramel cold brew with cold foam no ice and because I got no ice they gave me a cup half full of coffee I have ordered this many of times before and was never handed a half full cup after selling three large coffees that pays for an entire bag of coffee this is very upsetting I won’t be going there again
Horrible customer service! Stood in line for over 5 min. and then they told us to use the kiosk to place and order, then took the next person in line order personally.
I come here quite often as its the only place to get some quick coffee around here. The service is making me definitely consider taking my business elsewhere. The employees need to stop complaining about other staff’s schedules and focus on the line of people in front of them smh.🤦♀️
I sat in the drive thru for about 15 minutes this morning while the drive thru team took one car at a time as the line of cars was wrapped around the building! There were at least 7 employees working when I finally got to the windows and counted how many employees they had working! Not a happy customer this morning!
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2920 US-11, Whitney Point, NY 13862
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2920 US-11, Whitney Point, NY 13862
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