Anabel Gibson

We had our son's graduation party here and I can't express how awesome the process and experience was. Letty (GM) was professional yet so warm and inviting, we immediately knew we were in great hands. When we signed our contract and picked our menu, we also met our server, and Oscar did not disappoint! The day of, he took care of us, and gave great customer service! We felt right at home and did not feel like we were at a restaurant. Food was superb 👌🏼 and all of our guests were very happy and satisfied as well. I will recommend having a party at this venue, and we look forward to doing it again! Thank you Letty & Oscar! ❤️

The Faded Nation

My experience there was very genuine I love the treatment they gave us the service is supreme specially with their floor manager Leticia very nice host she even helped my mother walk inside the restaurant she noticed my mother was in pain and didn't hesitate twice to lend her a hand walked her all the way to the table where we were going to sit bless her heart our waitress was Alice she was also awesome the food was amazing highly recommend the place the environment is awesome very welcoming oh yeah they also have karaoke night so if you like to sing Hit It Up

+1

Jose Del Val

Great place and food. Came after a long day of volleyball, and the food was on point. Was able to sit in the bar area and enjoy the AFC championship game. The beer was spot on cold and tasty! The queso fundido with chorizo hit the spot, as did the main dishes. The Mac and cheese could possibly be the best I've tasted. Steaks are always done right, and the green chile burger was delicious. Not my first time there, and definitely not my last. It was a good way to end a solid weekend!

+6

That Girl

The best rib eye steak sandwich IMO. It’s so dam tender it comes apart easy with just a bite. Choice of steak fries, reg or beans n slaw. You can also buy their steak seasoning 9.99 a jug. This location has a nice decore and bar seating. My waitress was so friendly, great fast service for lunch. Food in under 15min at 1:30pm. They serve fresh hot rolls with butter while u wait. Effing delicious! Easy off/ on highway i10 exit ramp on the TX-NM border in Anthony TX. I love this place. I stop by every time I’m nearby just to tan their Cajun seasoning. Big parking lot. Can accommodate 18 wheelers.

+10

Garrett Vogenbeck

Great steak and fantastic service. My waitress was always one step ahead of me, treated me like royalty. Attentive to little things, like getting me extra butter or a preemptive refill. The rib eye tasted good. The loaded baked potato wasn't anything to write home about, but I didn't come for the potatoes and everything else was fantastic. Restaurant was also very clean with vibrant decor and artwork.

+6

Good food, great service, looks upscale but is a casual environment. We went on Thursday, they had karaoke and $4 margaritas!! Tried the lemon one and the flavor was great, just not much alcohol . …

Good food, great service, looks upscale but is a casual environment. We went on Thursday, they had karaoke and $4 margaritas!! Tried the lemon one and the flavor was great, just not much alcohol . …

Good food, great service, looks upscale but is a casual environment. We went on Thursday, they had karaoke and $4 margaritas!! Tried the lemon one and the flavor was great, just not much alcohol . …

We eat a lot of steak and regularly visit several Great American locations. This Friday we were near Vinton and stopped at this location. Theirs is undoubtedly the best GA we have eaten at. Our ser…

Can't understand why the ratings for this business are not higher. Have eaten here numerous times and never had a b as meal. Staff is great and the place is clean and inviting.

I took my mom out to dinner because she wanted a steak that evening, we placed our order and the steaks were cooked perfect and they were delicious . We had a wonderful dinner and the service was g…

I took my mom out to dinner because she wanted a steak that evening, we placed our order and the steaks were cooked perfect and they were delicious . We had a wonderful dinner and the service w…

Stopped here late afternoon for steaks on our way back to Las Cruces. Very good quality steaks, timely service and our waiter was attentive. Reasonably priced for the quality and size of the ste…

Stopped here late afternoon for steaks on our way back to Las Cruces. Very good quality steaks, timely service and our waiter was attentive. Reasonably priced for the quality and size of the stea…

Stopped here late afternoon for steaks on our way back to Las Cruces. Very good quality steaks, timely service and our waiter was attentive. Reasonably priced for the quality and size of the steaks.

Today we decided to give Great American order take out another shot for Veterans Day. We were greeted and attended by Omar whom was very hospitable and made sure we had all the items we ordered in the bag. Im glad we gave them another chance and will definitely order to go again in the near future.

Margie W

The burger was good, but patty was not as big as the picture. The sweet potato fries are terrible, not worth the 1.99 extra. Brandy was a good server, she was a little MIA, but overall it was a good experience.

What a strange restaurant. You walk in and it's very dimly lit, I feel like I was entering a lounge of some kind. prices seemed moderate. I ordered a berry mescalita and could barely drink it. It w…

Good food, very accommodating to our needs. Called for pick up and the food was ready by the time I got there. Tasted great, a bit on the expensive side.

Stopped by for a great steak! The name says it all!!! This was by far the best steak I have ever had. Better than Flemings let me tell you about the price, very inexpensive. I would recommend this …

I've been to this restaurant twice and the rib-eye had been excellent and cooked just right both times. I also like the beans and bread rolls. Service was decent.

I've been to this restaurant twice and the rib-eye had been excellent and cooked just right both times. I also like the beans and bread rolls. service was decent.

I've been to this restaurant twice and the rib-eye had been excellent and cooked just right both times. I also like the beans and bread rolls. Service was decent.

We've been there many many times, but yesterday, they were not up to par. I understand they were very very short handed which made it so hard for our waitress I felt sorry for her. Some of our meals were cold, the appetizers came after we were served. We were like ... What's going on !! I hope they recognize Sarah our waitress for not quitting and not giving up.. (You got this girl)

It's a steakhouse and the steak was delicious. But too many details that detracted from the experience. We were seated at a table that was so wobbly that our drinks would spill. We had to request a…

It's a steakhouse and the steak was delicious. But too many details that detracted from the experience. We were seated at a table that was so wobbly that our drinks would spill. We had to request a…

Live in Las Cruces, New Mexico (about twenty five minutes from location) for a Mother’s Day treat dinner. The place was busy but not extraordinary. Ordered brisket platter, but I was informed they ha…

I remember when this place was solid. Delicious food, great service, fun atmosphere. The new menu is not good. Nothing at all what this place used to be. The service was bad because they were seriously under staffed for a friday night. The new ownership strikes me as privileged wanna be's. the downfall of this once wonderful restaurant is offensive to me because these are easy problems to fix but it seems like the arrogance and lack of competence of the owners cant look past their own egos to get some real help besides their own self absorbed obviously terrible executive decisions and its the yes people around them that keeps their ego afloat instead of their restaurant. I had the ribeye tacos, meat was chewy and mostly flavorless. I coulda got a better steak from denny's for a way better price too. we had a 9 top, and almost no one finished their plate, you can tell how dissatisfied everyone was with the food. Dont even get me started on the social media marketing for this place. worse then the food ill just say that. the only thing saving this place for now is the location and atmosphere/alcohol. but soon more will catch on about how terrible this place has gotten. I'll never be back here again unless i see some positive changes before hand somewhere. This is the third time in a row ive been here this year where the food an service were terrible. it really pisses me off for many reasons. the new owners need to sell this place to someone that knows what they're doing and find a new day job because obviously they have zero clue whats going on.

Ofelia K Saucedo Acosta

This is the first time that I experienced such terrible service, we had to wait a while for a refill because the bartender was also the only waiter in the bar area. He could have called in for help yet he chose not to. We also waited for napkins and ranch for our meal. Imagine having ribs and other finger food w/o napkins. Usually the bar area has music to add to the vibe but this time there wasn't any. Lastly, the platter had a fourth less of meats & fries.

Hevila Rickner

The kitchen is slow and the servers could use a bit more direction, training and support from upper management. The food is good (much better than what is has been in the past). Also, if you haven't been to this location in a while, the menu has changed and they bring out to-go containers to serve your coleslaw and beans in rather than actual bowls like they had in the past. I also have issue with the wine bottles they have repurposed on the tables for water. I don't mind that they are being reused for this, I have issue with the fact that they look like they were taken out of the garbage bin and filled. The labels were peeling or an attempt had been made to peel them but they didn't do it all the way. The bottles just looked dirty. Just my two cents.

Went to celebrate sons birthday, they always choose this location. my daughter in law wanted wine , waitress said we only have two all other we are out, she wanted something else. they were out, requ…

Went to celebrate sons birthday, they always choose this location. my daughter in law wanted wine , waitress said we only have two all other we are out, she wanted something else. they were out, re…

Went to celebrate sons birthday, they always choose this location. my daughter in law wanted wine , waitress said we only have two all other we are out, she wanted something else. they were out, re…

Went to celebrate sons birthday, they always choose this location. my daughter in law wanted wine , waitress said we only have two all other we are out, she wanted something else. they were out, re…

If you'd like Sweeney Todd you will like this steakhouse but just be aware that they will over inflate the tab hoping that you won't notice and they're very rude they'll call you names and pretty soo…

Horrible Manager (Daisy) Experience:\n\nI do not ever leave bad reviews, but this is one is necessary. \n\nI visited Great American at Vinton for the second time in the past month only to find they o…

Came for dinner and they were out of filet and NY strip at 6PM. Other food was marginal. Place is dirty and outdated. Go elsewhere.

The service was horrible, the waiter paid no attention to us he would rather stand around and shoot the breeze with coworkers. The chorizo and cheese appetizer was dry and inedible. The steak was…

My evening started off as a regular Saturday night. Me and my husband were faced with two options. The great American steak house or Pho a dong. He chose since he's paying, on our way over from T o…

Have eaten at this place over the last 30 years and never have been so disappointed. beer Batter chicken was pounded down to a thin tough puck and over fried (almost burnt). Even the fried fish was…

I've lived in El Paso all my life, and I've always wanted to come here. I finally made the trip out to El Paso to go to this steak house and I was very disappointed. Now, the atmosphere is beautifu…

Horrible Manager (Daisy) Experience: I do not ever leave bad reviews, but this is one is necessary. I visited Great American at Vinton for the second time in the past month only to find they once …

Decided to give the restaurant a try when we were facing a hour wait at where wanted to go. Has been many years since we visited last under the current owners and that experince was not the grea…

We used to go here at least twice a month. but now we are going to find a new "GO TO" steak house. We went on a Thursday October 13, 2022. We like the bar because the Bartender use to be a top-notc…

Use to be a well oiled machine...customer for over 20 yrs. Today..called in order..after waiting 20 min and another 5 min to place order...we were told order ready in 40 min. Unbelievable! If you …

Mice this location in Vinton has mice. I come here about every 2 weeks, the service is always great, the food is good. Until yesterday morning I was eating with my husband to celebrate early valentines. When I finish my food I see a mice go across the dining room into the kitchen. But not just 1 I saw one more after this. I was in disbelief I paid my ticket and will never return. It did not stop there my husband and I are walking to our car when we see mice outside the front door hiding into the bushes right infront, this is a mice infestation. What happened to great American, ever since they change management it has gone down. Great American needs to take action.

I went for Valentine's with my friends. They didn't have any Cabernet from any brand, no cauliflower appetizer, and no dessert. They were understaffed and unprepared for Valentine's Day. I'm not going back to this location. The waitress was nice and professional.

Veronica Mora-Castillo

Today was my 55th birthday and being from Anthony wanted to go back to a treasured restaurant as my grandfather was one of the contractors that built Great American in Vinton. After horrible service and poor management treatment 2yrs ago I stopped going. My parents recently started going back and they have enjoyed their plates, however, they apparently specialize in their common basic platters. For my birthday I ordered a Cabernet, they had NO Cabernet at all, my mom ordered hot tea, they had NO hot tea. I asked for a filet minion but they do NOT carry it, I ordered the 10oz ribeye medium topped with sautéed mushrooms. There are pictures on the menu of what the temp looks like & it came to me cooked Well done!!!! Very dry and charred, no juice, it was leather. My baked potato ordered with sour cream, butter & chives, came with NO butter, 1tsp of sour cream (tiny dollop) on the edge of the potato and sprinkled with about 4 dried chives. (I could count them) the mushrooms came in a 2 oz plastic container very dry, obviously not sautéed, & seemed to be from a can, I asked for A-1 to juice it up and was still only able to eat 1/4 of the steak. When addressing anything to the waitress she would correct my observation to be incorrect and would leave, no apologizes not even a happy birthday, manager never came out. My moms shrimp scampi was good and my dads ribeye tacos ordered Well done was good and very juicy. If you want a ribeye at Vinton Great American order the ribeye taco, it’s served as a whole steak just cut in strips and all toppings, tortillas, side item on the side and you’ll save yourself $10 and get a much better steak.

Shane V

Had friends in from out of town who used to live here years ago and asked about Great American in Vinton. We went and were thoroughly disappointed in the meals. I had the bone in filet and someone had the New York. His steak came out like a thin skirt steak and was inedible. He could hardly cut through it and when he did, found it so chewy, he couldn't eat it. My filet was cooked perfectly, but had absolutely no flavor and dry and chewy. He left 80% of his steak and I left over 60% of it. Unfortunately it was a terrible experience. That's definitely the last time there for me.

Michele Miller

Horrible Manager (Daisy) Experience: I do not ever leave bad reviews, but this is one is necessary. I visited Great American at Vinton for the second time in the past month only to find they once again do not have any Filet Mignon’s. First time I ordered the salmon instead and this time my friend and I decided to share the T-Bone - Medium. When we got it, I cut it up so we could share only to notice it was completely rare, we let our waiter (the bartender) know and he immediately sent it back. They allegedly tried to re-cook the cut up pieces and it came back still rare (I have photos). We let him know and he apologized and sent it back. We asked if we could get a new steak so this one wouldn’t be cooked for a third time. We received a new steak and the minute we cut into it AGAIN it was rare. We let him know and he said give me a minute. That’s when the manager Daisy showed up at our table and said “YES” in a very rude tone. Granted we didn’t ask for her so that was an extremely inappropriate way to treat your customers. We told her our steak was rare and she said “IS IT” I put my flashlight to it and she grabbed the plate, said “we’ll remove it from your bill” and walked away. No sorry, no can we get you anything else? I have never encountered anyone so rude especially in the service industry. We were patient and not rude in anyway for having to wait 45 mins to not ever getting a meal and sharing a side of grilled veggies for dinner. Your manager Daisy needs to learn customer service and should not be serving in a manager role!!! We support local restaurants, but please do not treat tour customers with such disrespect, when we did nothing wrong other than bot want to eat bloody raw meat. Very disappointed with our visit and sad to say we will never return.