Samantha Figueroa

Ordered a Honey Citrus Tea 25 minutes before pickup and it was not ready upon arrival. The order was only made after I brought it to staff’s attention. This is a recurring issue—multiple past mobile orders have been marked “ready” in the app despite not being started. Additionally, the store frequently operates with a broken espresso machine (they only have one), which further slows service. Overall execution and order management at this location are consistently poor. Customers should not have to place orders an hour in advance for basic items.

The Smith Family

Again and again and again every time I order drinks these tops aren’t fitting the cups and it’s causing the tops to come off when I’m driving. Like Starbucks needs to do better with these cups and tops wasting my money‼️🤨

Hitesh Patel

Arrived at 7pm , Sunday the 7th, Light-skinned black guy working the orders. I tried ordered several drinks ,amazingly he said they were out of them. Out of coffee? Crazy . My girl also tried to order several drinks and he said they were out of her drinks also. Dont know what game he was playing as we were the only ones he was saying this too. We were nice , no hard time , have no idea. We received what ever they had because we wanted not to leave empty handed...because we were persistent to get something. Anyway, I read bad reviews about this location and should have gone somewhere else , possibly Dunkin which was right next door.

Jessica M

Extremely poor service. I ordered two drinks. One black coffee the cashier never made and a sugar free drink. I waited 5 mins as they prioritize mobile orders. After noticing it wasn’t sugar free the barista gave me an attitude and said I had to wait another 5 mins for her to remake it. This is not how you treat a customer especially when the employees did not do their job correctly. Do not recommend.

Weronika C

I’ve been here 3 times and there is always no one at the store and it takes 20 mins to get my drink out. Slowest service ever. Not coming back to this location.

Anshul Mistry

The worst service ever, there is no crowd no order still I had to wait 20 mins. All the employees did was talk and gossip amongst themselves

Jeana R.

This is my second time ordering from this store and waiting 30 minutes for my drink. The first time I figured maybe it was a rough day, but this is ridiculous! I travel all over and never have experienced this. The store is packed, and there’s 3 people behind the counter, 2 making drinks and 1 making food. Both times I’ve gone, customers have flipped out on the baristas because of the wait.

Daniel Arredondo

If I could put 0 stars I would do it the guys who serve at this time do not give a good service 20 min waiting waiting for a coffee, DEV the name of the very rude boy and his unprofessional appearance and BRI the cashier out of the ordinary these guys are crazy I will not return to this type of service terrible service and DASK not to mention I think these people should not work together

Kendra Daniel

Terrible experience at this Starbucks location. I went in to order a Caramel Ribbon Crunch Frappuccino with no whipped cream. I watched the barista make the drink with whipped cream anyway. When I received it, I politely told her I had requested no whip. She remade the drink but with attitude and handed me a cup that tasted like nothing but milk, caramel, and crunch. I explained that the original drink was actually made correctly, except for the whipped cream. She made a third version, again with visible frustration, and this time it tasted like nothing but ice. Throughout this interaction, the manager stood nearby and said nothing. Frustrated after three poorly made drinks and poor customer service, I requested a refund. The person at the register asked if I wanted to speak with a manager. To my surprise, they pointed to the same manager who had watched the situation unfold without stepping in or offering an apology. The manager simply said she could remake the drink, no apology, no acknowledgment of the poor service. This was a disappointing experience from start to finish, and sadly, it’s not the first time I’ve had issues at this particular location.

Sai Jahnavi

I ordered iced caramel macchiato. But they added too much milk.. I didn't expect this from them.

M. Santana

This is the closest Starbucks to me which is disappointing because they are the absolute worse. They are consistently understaffed which affects the quality of the coffee they produce. One day your order is correct the next its wrong its rolling the dice everyday depending on whose on staff for the day. They are always low or completely out of inventory and their mobile order option is heavily off. I wish I could give them a zero. It's pretty obvious that this store is managed poorly and needs to be closed for proper training.

Daisy

This is the most horrible experience I have at Starbucks. The 4 shots caramel macchiato tastes like milk literally. Violet drink was like nothing I ordered before. The store decided to not add any blackberries into it.