McDonald's

Jaime Casarez (Scratch)

I ordered 3 decaf coffees with the mobile app at 11 am, I went to the drive thru have them my order number and that tell me it's invalid. I tell them my name and the order and nothing still. I was asked to refresh my app and still didn't work. I had to inside to the counter again was told my order didn't exist so I asked for a refund, showed them the email as proof of purchase and then a manager told me again they don't have an order for me. Finally someone found the ticket but the manager gave me attitude anyways telling me that they had to brew a fresh pot. The level of incompetence went up the chain of command and it took over 10 minutes for 3 coffees, I don't mind the wait, I mind the attitude and being told that somehow I made a mistake.

Kaylee Lam

Order a to go hot and spicy. This is what I got!

Raymond Adame

Worst McDonald’s ever I don’t even blame McDonald’s, people these days are absolutely incompetent and just plain don’t care about anything anymore when I was younger working at these places I put my all into it you don’t see that anymore shame every order I get it’s wrong doesn’t matter I could order just fries and they will be old and cold. Never any sauce even tho I have 5 orders of nuggets

Jeremy Posada

First time doing online ordering the food was good but they forgot my 3 large fries when I try to call them they don’t answer the phone number is to a fax machine but they still charged me for them definitely calling corporate on this!🤬

Andrew Sandoval

So I didn't mind it the first time it happened to me, but when it was the second I was kinda like wow, I hope they pay attention to their drive thru waiter. This time for the third possible time we get the same lady. I haven't seen who she is fully but she has a slight accent in her voice. I know she is just glued to the order screen in the front next to the ice cream machine and the frappe machine. BUT every time we order and she takes it, something is wrong with our order. Even while taking our order she says something completely different. For example (we ordered a fanta orange and she said Powerade blue ?!??) Plus she has not been taught hospitality since she is rude and very hurry up and order so I can just finish this, type of feel when ordering.

Sabrina Lopez

McDonald's I came in and I ordered two home styles I received dayo fries my burger was just slapped together it fell apart it actually broke apart my fries just awful. Right now I was trying to get coffee 2 long lines that look ridiculous. I had to go to Starbucks glad I did. Ask for my experience at McDonald's SUCKED I PAID A LOT OF MONEY FOR 2 MEALS TO. LIKE 20 DOLLARS FOR MY FOOD AND I COULDN'T EVEN EAT THE FRIES!!! NOT FAIR NOT A HAPPY CUSTOMER AT ALL. SOMETHING NEEDS TO BE DONE ABOUT THIS MCDONALD'S NEEDS BETTER SERVICE BETTER COOKS BETTER FOOD WE PAY A LOT OF MONEY FOR A BURGER NOW SO WE SHOULD GET IT BETTER SERVING BETTER PUT TOGETHER NOT COLD FOOD......THIS HAS TO BE JUST AWFUL FOR SOMEONE TO ACTUALLY HAVE THIS TYPE OF EXPERIENCE.....

Liz Beth

I had such an horrible experience this morning. I was in drive placing an order when the cashier asked anything else. I did not respond right away because I was trying to decide what I wanted. Realizing what I did I stated wait I am not done. When the order was on the screen was submitted. I stated again I was not and asked again to display the order again. During this time employees switched not Realizing the mics wer not on and overheard them telling each other her order is not done. Also During this time when I asked if my order can be displayed again they said they couldn't, yet it was put back on. Someone mentioned that one of the employees did not have a headset. When I arrived to the window, all 3 employees had a headset on. Now I arrive to the window when the young dark complected girl opens, the window is rude and stated a only my drinks, to be sure it was correct, I repeated my order. She rolled her eyes and I asked for the manager. During this time I see this girl and another ligt complected girl giggling, rolling eyes and making movements in my direction. The manager arrived and she wasn't any better. I can say hands down the morning shift is always the best time. Maybe this isn't a position for them.

Amanda Street

I don't usually like to complain or leave bad reviews but this is the worst McDonald's my husband and I have ever been to. Our burgers were cold and seemed like they had been sitting for hours, they had weird smells and they were so dry that the pickles were even dried out! The fries were not fresh, same with the nuggets. The employees seemed to not care about anything and since when are pajama pants part of the McDonald's uniform? We are just passing through being hours away from home and we just wanted a warm meal after a long work day. It's just highly disappointing. We will definitely be sure to never come back to this location again.

Kay M

The was a bug in my drink. I got a sprite so how do you miss a bug in a clear drink. Like come on McDonald’s do better and pay attention to your drinks. That’s so unsanitary and disgusting because Ik yall wouldn’t have liked it if it happened to you.

Cassandra Rivas

Today i went the drive thru and it was almost 7 pm, i ordered 3 double cheeseburger bundles and a mc chicken. The burgers were cold and cheese wouldn’t melt! The chicken is hard, old, and cold! Disgusting! The fries were hot (which was crazy considering everything else was horrible)!!!! The drive thru was not busy enough to have such poor food quality! How can you allow your food to leave the store like this?!