Another lunch visit at this awesome restaurant ! food was delicious as usual our server Roman was amazing and thank you for Johnny the manager for recognizing us! Definitely will be back here very …

We had a wonderful evening at GEN's. Beyond the delicious food, the service really stood out. The team is professional, knowledgeable, and our server Justin L. B took care of us like family . A h…

Another lunch visit at this awesome restaurant ! Food was delicious as usual our server Roman was amazing and thank you for Johnny the manager for recognizing us! Definitely will be back here very …

Our experience at Gen February 3, 2026 was another exceptional one. We tried the new bulgogi fries and our family truly enjoyed the melding of all umami flavors plus the texture of the fries. Our…

We were sat down and had a few sides served but we almost went half an hour without our drinks or the rest of our orders of meat. We didn't want to seem difficult or be rude since we assumed it was…

We were sat down and had a few sides served but we almost went half an hour without our drinks or the rest of our orders of meat. We didn't want to seem difficult or be rude since we assumed it was…

Love the meat...fast order nice staff...attentive staff...love the price...we will come back again foe sure..

I recently came here to make my stomach bigger than my eyes and accomplished just that they have two locations in the same parking lot all the staff were very attentive and welcoming my waiter was …

Nancy was an amazing server . She kept checking up on my friends and I making sure we were doing okay, the food was great (: The music there was 10/10 can't wait to go back

This place is priced a bit on the higher side but you get what you pay for. The quality of meat is great... and most importantly everything tastes amazing. My favorite side is the potato salad, but…

Thank you Wendy!!,\n\nCame here on New Year's Day, and as expected, it was quite busy and parking was a bit of a challenge. While the estimated wait was two hours, we were pleasantly surprised to b…

David was a good server he gave a good service food and drinks where delicious will definitely come again and recommend others also

Yifan Chen (Peter)

This is pure chaos in the best possible way, a smoky, sizzling playground where the grills never rest and neither should you, especially when the brisket hits the fire and immediately announces that patience is optional. The marinated short ribs are sweet, savory, and dangerously easy to overorder, the spicy pork has just enough heat to keep things interesting without knocking you out, and the thin-sliced beef cooks in seconds, rewarding the vigilant and punishing the distracted. Banchan keeps flowing like a supporting cast that knows its role perfectly, while the sauces quietly turn good bites into great ones. It’s loud, fast-paced, and unapologetically indulgent, the kind of place where dinner feels like a team sport and everyone leaves smelling like victory and sesame oil. You walk in hungry, walk out stuffed, and immediately start rationalizing how soon is too soon to come back, because at Gen, self-control is optional but satisfaction is guaranteed.

Raymond Belling

Good selection of meat (pause) The Banchan selection was good also. Our rice did have to be returned, it wasn't fully cooked but the staff took care of that no problem. I'm also used to having dipping sauce at the table and not having to ask for it. I didn't want to keep bothering servers over something that could be at the table. It's a place to take family or friends in from out of town or may be new to Korean BBQ. All around it was a good time for our family and friends.

Eric Woodbey

I’ve been coming to GEN Korean BBQ off and on for years, and last night’s Thanksgiving visit with my son was one of the best experiences I’ve had there. We ordered beef bulgogi, brisket, garlic chicken, shrimp, short ribs, and popcorn chicken. Everything was flavorful, but the short ribs were easily the standout—tender, juicy, and perfectly seasoned. In the past, I’ve noticed that when the restaurant gets extremely busy, the service can slip a little. But this time, even with a moderate crowd, the service was excellent. The staff was professional, attentive, and genuinely helpful throughout our meal. The atmosphere was relaxing and made for a great dining experience. Overall, GEN delivered a solid meal with great service, and this visit reminded me why I keep coming back. Happy to see them at their best again.

Anthony Watanabe (Tony)

Very spacious with elegant style with great vibes, the waiting time was decent and the food was immaculate. Very unfortunate that they have their priorities wrong in serving food. Instead of giving us water and utensils to cook, of course, the sauces, chopsticks, and plates were on the table but the first thing that came to our table was the raw meat with no way of cooking it. Good thing our service fixed the mistakes right away after one round of cooking food with chopsticks. The service was good just changed the priorities since everything else was great. Keep up the good work.

Millena P.

Visited here to celebrate LNY with the fam. Originally was going to give a 3/5, but the servers deserved more credit. Parking: They're located in a busy plaza, so finding a spot can be difficult. Ambiance/Environment: It was poppin! Iykyk .. Gen is one of the major KBBQ chain restaurants. They're everywhere lol. Since it was busy, there was a wait time of one hour+. Partner with the host to place your name on the waitlist, and they text you when your table is ready. EVERYONE has to be present! There's plenty of indoor seating. Careful while walking as the floors are sticky & oily. Service: For whatever reason, the hostess took a while to seat my family. We dined for a total of 14 persons. We saw our table was ready. After waiting an hour, it is a bit frustrating to be called in, told our table is ready, and yet we're still waiting to be seated. When we were finally seated, one of the managers (I think since he was wearing a suit) came over to explain their new Premium menu as an addon. We declined. There were multiple servers that assisted us, but Justin was our main server, and he was running this section like none other! Everyone was quick & efficient, but Justin definitely exceeded our expectations. Meats, sides, drinks: They offer a lot of meat options! Our favorites were the beef briskets, pork bellies, premium steaks, and seafoods. Their sides are different compared to the traditional sides you'd expect. For example, their rice cakes are pieces of rice cakes drizzled with sauce and their Korean pancake is a sweet dessert. It was interesting but still delicious lol. My favorite side was the Korean Fried Rice with cheese! The beer tasted as expected. We tried the Apple Soju, and it was sweet. Pricing: Since they're a chain KBBQ restaurant, prices are as expected. We all ate AYCE for $39.99 pp during dinner.

The food here was good just through basic Korean barbecue. However, the service was not great at all. We originally went to the larger location and they told us the weight was approximately 15 minu…

The food here was good just through basic korean barbecue. However, the service was not great at all. We originally went to the larger location and they told us the weight was approximately 15 minu…

Food is great and drinks are delicious!! I use to have a problem with the wait but they have opened a second location on the same lot. The negative part of that is that you'll have to walk over acr…

Food is great and drinks are delicious!! I use to have a problem with the wait but they have opened a second location on the same lot. The negative part of that is that you'll have to walk over acr…

We came in for korean bbq and, honestly, we had some of the worst service we've experienced. That said, I really want to give credit where it's due--manager Ayush completely turned our experience a…

I have eaten here before. Great place to have Korean BBQ. However my experience today was bad due to our server being so rude. We took a friend out to lunch she was visiting from NY and wanted to h…

I have eaten here before. Great place to have Korean BBQ. However my experience today was bad due to our server being so rude. We took a friend out to lunch she was visiting from NY and wanted to…

I have eaten here before. Great place to have korean bbq. However my experience today was bad due to our server being so rude. We took a friend out to lunch she was visiting from NY and wanted …

I have eaten here before. Great place to have korean bbq. However my experience today was bad due to our server being so rude. We took a friend out to lunch she was visiting from NY and wanted to…

Carl Wong

We've been coming to this location since it opened, but we stopped the past couple years because of how crowded it usually is. We had a large party on Saturday night, it's busy as ever. It's rather chaotic when we were seated, they split us into 2 tables (which is fine) but the customers at the other table are still eating, so 5 of us had to stand around our table waiting for the 2nd table to finish up. That's pretty awkward. Even more chaos as some of our orders did not arrive until we asked the servers multiple times. The music is so loud, we can barely hear each other. The quality of the food is worse than the other KBBQ places we go to. The staff tried their best to accommodate everyone, it's just one hectic chaos. Purchasing gift cards ahead of time will save you 20% off the bill, although not the taxes and tips. There are many better choices so I'll go to other restaurants instead.

Pika Potaco

I came here with my boyfriend because we received gift cards for Christmas. I had high hopes due to him being here before and saying it was good. The food was actually really good! Well except the garlic chicken. That was underwhelming. I also loved the lights and atmosphere. Then came the service…I rarely care about the service so long as they are attentive. However, the wait was abysmally slow. We waited over 30 minutes for ONE refill. Never even got a second one. That and they took ages to do a grill change. By the time they came to replace it, which only happened twice, the grill was charred black and burnt. Never have I had this issue with previous KBBQ places. It really is a shame because I was super excited. Overall, I’m just glad the food wasn’t a letdown. If it’s busy, I’d recommend going elsewhere.

Foxivus

The last time I went, the food was as good as always, but the waiter kept taking a VERY long time to bring our food. He decided to do an act of "charity" by giving us a plate of bulgogi fries that we didn't order, simply offering to us. The fries tasted like they've been out for a while. Like they got it off of another table. Every time I ordered a drink they took 10 minutes or more to get it, and once I had to remind them THREE times to get me my drink. I have had good service in the past here and that was unacceptable. If I ever come back again I hope I receive better service.

Coco D

I seldom give a less than 4 stars so please bear with me. Gen has been my go to KBBQ for many years but this visit was quite disappointing. I used to visit the Huntington Beach location because the Cerritos location is usually very packed and doesn't accept Yelp waitlist. This time, it's off peak hour so I picked the Cerritos location. Cerritos has two locations near each other, we were sent to the smaller location. The smaller location has the same setting but we were told that they are testing a new grill. The grill that doesn't require changing. Prior to this visit, Gen has designated people checking the grills for replacements. It seems that they have eliminated that job function all together for the so called non-changing grill. As a result, no one came to check on our grill and our server(she was new) never offered to change the grill. I flagged down the host inquired about the grill. He said: I will get you a new grill. 5 minutes gone by, a new grill never arrived. I did what I could to clean the grill myself to avoid eating the burnt pieces. Our server came and ask how things were going(while I was cleaning my own grill)? I guess she didn't see that I was cleaning. I told her that our new grill never we showed up. She was all excited telling us about the new grill, there is something they use to clean it and she will bring it over to show us. The "magic eraser " is a cube of Daikon, I think. She asked if we want her to demonstrate, I told her that it's not necessary, thank you. I asked: will Gen tip me for cleaning my own grill? She laughed and said: right? She did say that we can call them over to do so but I wonder how many people would do that. Now, let's talk about the food. The pencil thin brisket, differ than the bigger pieces I had before, the brisket shrunk into a tube. This resulted in unevenly cooked brisket. I used to eat two plates of brisket but this time I could barely finish the one plate. If their goal is to have me eat less, they have succeeded. Our second round of meat took a follow up with another server to show up. Yet, our third round of meat came and followed by a fourth round that we never ordered, in which the steak was frozen. I think I will head back to the Huntington Beach location to give Gen one last chance and hope this is just an one off experience.

+2

I am always at a loss. There are 2 restaurants. The wait is 40 minutes but the other side says they dont take walk ins. What does that even mean? Why not open both of them and decrease the wait..…

I came in for korean bbq lunch today with my family party of 6 and unfortunately the service really took away from the experience. We were quoted by two different servers that we would be given a t…

WORST GEN IVE EVER BEEN TO, WILL NEVER GO BACK! WORST service and to have to pay $35 I definitely did not get my moneys worth. I kept having to ask for my meats/orders. I would have to call her over …

WORST GEN IVE EVER BEEN TO, WILL NEVER GO BACK! WORST service and to have to pay $35 I definitely did not get my moneys worth. I kept having to ask for my meats/orders. I would have to call her ove…

This was our 1st time at Gen and I was excited because I love Korean BBQ! We were seated and it was very noisy and the music was blasting! When our waiter came, I said this was our 1st time here a…

We were there on a Friday night with a friend treating my wife for her birthday. But we had the worst dinner service imaginable that night from this server named Sung. The way we were treat…

We were there on a Friday night with a friend treating my wife for her birthday. But we had the worst dinner service imaginable that night from this server named Sung. The way we were treated…

Frank Hernandez

This was one of the worst Korean BBQ experiences I have had, and unfortunately it confirms how much Gen has gone downhill since expanding. We visited the Cerritos location on Sunday, 1/11/2026, during what should have been a normal dinner service. The restaurant was not packed or chaotic. From the start, service was extremely disorganized. Barely any side dishes came out for us. The only item we actually received was brisket, which arrived fairly early, but that was it. We ordered spicy squid and were told by three different servers that it would be coming out shortly. After waiting a long time and asking again, we were finally told the item not available. Okay. Fine. We will order something else. We then ordered a different squid dish. Same story all over again. More waiting, more vague responses. Eventually, a completely different server casually tells us, “Oh, did no one tell you we’re out of that item too?” At that point, we had been sitting there for close to an hour. By the one hour mark, we were done and didn't care anymore. Just got the check paid, and left no tip since the service was terrible. On top of the service issues, the floor was greasy in multiple areas and noticeably slippery, which is both unpleasant and unsafe. It is unclear why the floor was like that, but it added to the overall negative experience because it showed nobody cared. I can understand mistakes if a place is slammed, but that was not the case here. This was a normal dinner service, and the issues came down to poor communication, lack of organization, and inattentive service.

Ana Bernal

Extremely Disappointed Visited on 10/28/25 around 3 PM Came to try this spot with my sister, who had raved about it, so I was genuinely excited. Unfortunately, the experience was a huge disappointment from start to finish. First red flag: the women’s bathroom was filthy — toilet paper and seat covers all over the floor, an empty soap dispenser, and a wet floor. The manager actually sat us, and when I mentioned that my expectations were low due to a previous poor experience at the Gen KBBQ Fullerton location, she smiled and said, “Only high expectations here!” Sadly, that couldn’t have been further from the truth. Our server, Harvey, was nice, but the service overall was 0/10. - We were served cold bulgogi fries with cheese that wasn’t even melted. - We received two separate items we didn’t order. We asked for beef short ribs, instead got Korean style pork riblet and Spicy pork riblet. - I had to repeatedly ask for things — cheese corn (twice), radish paper (three times), and even napkins well into our meal. - Our salad refill never arrived, drinks weren’t refilled, and no sauces were offered or provided. - When our grill top was changed, the flame wasn’t turned back on, and I had to flag down the manager who did not have a lighter so had to flag down the server to get it lit again. - The restaurant itself looked messy, with multiple dirty tables left uncleared even though the place was mostly empty at that time. As we were leaving, I approached the manager to share our experience and let her know it wasn’t a good one. Her response? “Oh girl, well you should’ve flagged me down! But have a great day!” Not exactly the professional response I expected — or acceptable from a manager. After this visit, I won’t be coming back or recommending this location to anyone. My sister, who initially convinced me to give it a try, said the same.

Elisa Flores

Disappointed! We asked if they had new owners or vendor but was told there was no change. We had the all you can eat Dinner we did not get the premium meat at 50 per person. The meat looked like they were leftovers, all chopped up. We asked to get another one but were told it’s whatever they had we would get. All the meat either looked bad or tasted bad. I wish I could have taken a picture of the raw meat. I wished I would have gone to a fast food place. Will not be going back. We ordered multiple sides and had to request them from different people 5 times. It was not extremely busy.

Veronika N.

Hello Everyone, last week my Family visited Gen a Party of 4 for my mom's Anniversary. We had a Terrible experience, our server was not entirely tentive to our needs. He took really long to bring our meats and sides. He only refilled our drinks once in the entire time of our visit, and it was towards the end. He offered dessert and we literally waited 40 minutes for it. The guys cleaning the tables were giving us better service. So bad. Our sever Kyle was doing some kind of maintenance to his car in the back of the restaurant during his schedule shift, when he was suppose to be tending to us. I always heard from people you either get good service or bad. Its a 50/50 chance. Any how, I called back to speak to a manager named Lailanie and mention our Terrible experience and she ask us if we could give them another chance.She offered to give us a superb experience and have my party of four come back and eat for free. She ask if we were all coming back . We said yes ! So we came back today 9/11 spoke to GM Hector he sat us down and we had the same server Kyle. He did much better today, but only because we had file a verbal complaint over the phone. Once we were ready to leave, they brought us the bill ? My sister and I had mentioned to Mario the assistant manager about what Lailanie had said. Basically MARIO said that HECTOR could only approve 50% off the bill. My sister paid and we said we will never come back to this place. The manager Basically said we lied about what she had said to us over the phone. Which was a lie from LEILANI we both spoke to her on the phone. Saying that she was gonna give us a free meal for our Party, just to mentione her name. She was gonna let the staff know. I've heard that this location has bad service half of the time. Also both men's and women's bathrooms are greasy slippery. Be careful trying to use the bathroom and slip on the floor. Don't come to this location !!! They don't honor their words, that coming from a Manager point. LEILANI

EM

This was my second time at GEN Korean BBQ House, and unfortunately, it still feels overrated. The one upside was there was no wait time to be seated, which is probably due to their recent price increase (Dinner), makes sense why fewer people are coming in. The quality of the meat felt downgraded compared to my first visit. If you want better cuts, be prepared to pay extra, which defeats the point of "all you can eat." We even tried to order more upfront to avoid having to flag down the staff multiple times, but the service was still very slow. Not sure if they’re understaffed during our visit, and that really affected the overall experience. Honestly, for the price they charge now, you’re better off looking elsewhere for better service and meat quality.

+3