Caitlin Mikulin

We tried to come for a family morning enjoying coffee and the manager and a staff member were having a meeting in the main area with other customers around at tables. The manager talked so loud and was discussing syrup built up and other issues happening at the location and made it really hard to enjoy anything. Not sure why they didn’t have this meeting around the corner at a non main table you probably do not want customers hearing the things you were saying.

Hailey Vess

Every time I come to this location I wait 45 minutes plus, just to put an order in and another 15-30 to get my drink. I would try to avoid it entirely if you could, if not order on the app.

Kennedy Renee

It would be 5 stars bc most employees are nice here but I’m just honestly tired of my drinks being made wrong. This is the 3rd time this month I’ve had an issue. The first time I didn’t complain, my drink was overly SWEET. The 2nd time they forgot my cold foam, they did replace the drink, now this time I asked for a Grande iced caramel macchiato with a *LITTLE* bit of caramel at the bottom of the cup, they filled the bottom of the cup with so much caramel it was just overpowering I had to transfer my coffee to another cup at home and add instant espresso into it because it tasted like nothing but milk and sweet syrups! Honestly when I see them making the drinks the cup is almost full of milk with a SPLASH of espresso and it’s upsetting especially when you pay for extra espresso and the drink still tastes like milk and syrup. Do better.

Bailey Paul

Please consider reworking the drive thru setup or relocating. Customers are always selfishly blocking the tiny area cars can pass through just to get freaking coffee. Ridiculous.

Joe Schmo

I’ve been to this location numerous times, but I’m not sure I’ll ever be back. It took them way too long to make me a black coffee. I get it, sometimes people get busy, but the store was disgusting, stuff all over the floor, and the cup they handed me was sticky. Do better.

DeeDee W.

Extremely slow. Order said ready to go and they said it wasn’t…. I figure they’re trying to make their speed look faster for their internal metrics, but it took literally 35 minutes! Ridiculous and never again.

Michelle Gray

Horrible service! Arrived about 9:20am. Couple people in store already ordered waiting for their orders. Placed our order and received food for two people promptly. Our two drinks a pink drink and a caramel coffee drink took 30 minutes! Completely unexceptable! Not to mention the coffee was ready first, called my name drinks setting counter. Pink drink gets made and placed on the stand- no name called! Realized a couple minutes later as my name went to order completed! This is the time service has been this bad! I will never go there again! Plus WAY over priced!

Simply Jenuine

We had a friendly beresta but, they took forever to make the drinks and they got our order wrong. They didn't even bother to ask if we wanted our lemon loaf warmed and the drive through line took forever to get through. Do not recommend!

Maria Prieto

I placed my order on the app, waited in line for over 20 minutes, and then the employee finally told me they didn't have my drink and that I should choose something else. What? Why isn't the app updated? Why don't they tell you from the first window that your coffee option is sold out? Why wait until the end to tell you this? And they take another 5 minutes to make your drink.

angela

I’ve been in big cities and in smaller cities than Brenham that have Starbucks and none of them take this long. I’ve waited almost an hour on multiple occasions for my drink. The few times I’ve sat inside the service was incredibly rude and made me never want to come back. The food is always fine but also upon waiting so long a lot of times my drinks were messed up or melted.