McDonald's

Walked out of the dining area after standing there for 10 minutes with no greetings from employees. Horrible service

Mack E

Well, I sat in Drive-throughine for about 24 minutes. Finally got to order my food. Got my food and it was put together terribly. By far the worst McDonald’s out of all of them out this way, Cicero is next. They’re terrible too.

Evan White

I go to this McDonald's a lot because I've been working nearby. Over the past year the service has gotten slower and slower. I spoke with the employees, and it's not their fault. They are friendly and helpful and are doing their job. The issue is not enough help. Today I learned that they have enough help, but the owner doesn't want to schedule people, I suppose because they are thinking they are saving money? (This was just through word of mouth, so can't confirm). A couple weeks ago I was sitting in the drive through, to pick up my online order, for 25 minutes. In that time I saw at least 4 people leave the drive through and go elsewhere. Surely that lost revenue would make up for more employees to be working? I appreciate the staff that still works there and I hope they get treated better. I would also suggest not going to this McDonald's location until there are more employees, it just takes too long, every time. The food tastes fine, it's McDonald's. (For all those negative reviews about the food taste...)

Justice Lamb

This Place Is Terrible Never Has Ice, Never Has Much You Ask For They Need To Be Replaced Immediately

Michelle Halsdorf

Sat waiting to order for over twenty minutes and it wasn’t even busy we ended up just leaving.

Richard M

Whats the point of garbage faat food if I can't get through a drive thru in under half an hour. Seriously never coming here again until this improves.

Josh smith

22 minute wait for fries and a shake. Forgot the shake . No long wait time spots were being used. Went through drive through

Nicholas Thompson

SECOND UPDATE: Honestly, just avoid this place. Any crew beyond the morning team can’t do anything right. Food is always cold. I ordered a mcchicken and got a Mcburger. This might as well be Central Square McDonald’s 2.0 because they both suck. UPDATE: I don’t know what happened to this McDonald’s but within the last 1-2 months the service has gone down hill massively. Food takes forever to come out. You can sit in the drive thru for a while without anyone speaking to you. Food is average taste at best. *I highly recommend downloading and using the app. McDonald’s has by far one of the best fast food apps out there for total value.* McDonald’s breakfast reigns supreme. Placed an order on the app for some delicious sausage bagel sandwiches and boy did they hit the spot. Within seconds of parking, a McDonald’s employee was bringing out my order. My drink looked good and my bagel sandwiches fresh and delicious. McDonald’s breakfast never fails and is the king of on the go breakfast.

John Egenhofer

They’re extremely slow and regularly ignore customers in the lobby.

jesse boots

Staff walked around and chatted with each other about non work related stuff, NOT the first time I've waited over 10 minutes just to put my order in. I will never ever go back to brewerton McDonald's and I encourage all who have a schedule to keep to avoid it as well. First time I went back to see if they fixed their wait times and has not been fixed. Also this extended wait time was with Noone else in line

Christopher Finke

Waiting again for over 30 minutes to get food on a Friday night. This isn't fast food.

Ronald McGrath

Went through drive thru it took 1/2 hour just to place my order then the food was room temperature at best. I won't use McDonald's again. I prefer Burger King or Wendy's anyways. I've never had that poor service with them.

Brandon Wheeler

After almost 39 minutes, we get our food to open the sandwich boxes and see our tomatoes on the side of the sandwich. Not even on the sandwich. And fries weren't even hot! It's an endless issues with this place.

Hannah Hughes

Waited 10 minutes at the drive thru after we had already gotten 2/3 things all because they didn’t give us our soda that was sitting right in the window. Absolutely ridiculous

russell nash

Purposely made my food bad, no one can accidentally do this bad of a job. They put on dot of may not evenly spread at all on the quarter pounder. On the double cheeseburger they put three table spoons of mayonnaise. Absolutely disgusting.