Anthony G

I don’t know what happened at KFC but the chicken tenders are a crime now. They used to be massive, crunchy, and actually worth eating. Now they look like limp little chunks of poop that someone left out in the sun too long. The breading barely clings on like it’s ashamed to be there. And the mashed potatoes? Honestly, they looked like something stolen straight out of an ancient Roman banquet, probably served cold to some emperor’s dog. The texture was prehistoric. I think I saw Pompeii in there. KFC really pulled off the impossible. They turned one of the best fast food items into something that feels like punishment. The only thing that worked was the soda machine, which is about as impressive as saying my chair didn’t collapse while I ate. One star. And that’s me being generous because technically it was food.

Carcajou

There is something fishy at this location. I have ordered specifically white meat (2 visits within a year) that I ordered only to be given legs and thighs. I bought a bucket and no joke, it was 4 legs and 4 thighs when I asked for mixed. And the orders are customized, so everything else is right, just not that, which is very odd, very scammy to me, like if people dont notice. There is no redemption for this place as the service and food quality is consistently bad each time. My mistake was still reading the reviews and still going as it's very close but nah, I'd rather drive to the Alton gloor location which is much better in terms of food quality and service. This last visit was terrible as well, scammed again out of white meat and served those nasty fried burnt nuggets. Highly do not recommend until management has changed.

Keetha Graves

Very poor service. The gal taking our order had a very hard time understanding what we were wanting and then we had to wait for over 30 minutes to get our food.

Juan Enriquez

I sent my brother to get me some food from work….and I wanted spicy tenders combo everything was ok until I spotted the biscuit where it was place…on top of the spicy tenders…so I’m going to eat my spicy biscuit. My top half of a biscuit too… they scam me

Aldo Bañuelos

Selina served us at the drive thru and she was extremely rude and felt like she wanted us to order quickly. I then went back inside the store for extra gravy and she was on her phone the whole time.

Mandy Almanza

Worst customer service ever . Y’all don’t even deserve one star . We really don’t go KFC often and this is the reason why . We get there don’t even get acknowledged. They all just look and then get back to what they were doing . Lady that looked like a manager was munching out on something and looking at us at the same time ,I look at her and ask Can someone take our order , she then say “Ay Van” couple seconds pass and then she comes up and takes our order rudely . We really went there to get some Nashville tenders , food was good. But man do they need new employees or manager . Because with those kind of employees might as well stay at home . Even for just some honey or ranch you have to wait until they want to take our order. It’s ridiculous

Gilbert Rivera

I recently visited the KFC location at boca chica blvd and was thoroughly disappointed with the service. Despite ordering a specific meal, I received an incorrect order with missing items.The manager's response was underwhelming, offering inadequate compensation. It seems like they prioritize convenience over customer satisfaction.

Ziboney Flores

First of all the service sucks employees are rude & the food use to be good now the original chicken looks like if it was crispy & the chicken has no taste & it’s all burn. When I asked one of the employees why the chicken was all hard & burned she responded in a rude way that she didn’t know but didn’t even offer to change the chicken then I asked her for to drinks & she gave me two cups that looked like kids cups 🤦🏻‍♀️😡never again will I come to this place very disappointed.

The artist known as Zack

It's a crying shame how this place used to be good the management here is horrible we have a tendency me and my family to order chicken fresh we like the taste of freshly Hot Chicken unfortunately for us the manager refused to do that for us and said that the food was already fresh and made the food was cold and the sauce packets that I asked for were expired and tasted horrible coleslaw tastes like chemicals and the mashed potatoes and gravy was just horrible this was last year and I have never come back I just can't believe that this place used to be good it ruined KFC for me management needs to change and they really need to prep their food better

Gabriela

I'm very disappointed because I Picked up through the drive through chicken tender and they are awful. They don't even looked crispy they look naked. This was on Brownsville Texas on Boca Chica .I find it unfair when they do charge a lot for the 16 PC combo. Didn't wanted to let them know since my 13 year old told me "Don't say anything mom because they will give you something else and maybe they spit on it " Which made me rethink and since I was in a hurry to a doctor's appointment I couldn't go back and ask for my money.Besides I will just not go again but I fell disappointed because I really used to enjoy eating there month's ago.

Jorge 3şpïńö

2/23/22 9 pm. As soon as I placed my order, like 7 mts later, my Doordash delivery person calls me and tells me that KFC is asking if I prefer crispy chicken instead of the original because it was gonna take time to cook. It was obvious they didnt want to make more chicken. My kids wanted original chicken since we hadnt had kfc for more than 5 years. Chicken looked gross. The original breading that we craved looked disgusting, sloppy. Biscuits were cold and dry. NEVER again!

crowder factory

Chicken was ok but the service was slow . The dining room was not as clean as i would have hoped for too. Went a second time found hair in my chicken. NOT going back