Jack in the Box

Kristi was very cheerful and kind! She's a great asset to the company. The tacos and curly fries are delicious as per usual.

Kristi was very cheerful and kind! She's a great asset to the company. The tacos and curly fries are delicious as per usual.

Always too much lettuce on my burgers food taste like rubber I threw up after soda machine was so slow and didn't even have Dr Pepper or half of the drinks tables were so dirty

Ok, y'all, It's fast food. I'm not expecting 5 star food from Jack in the box. I went today for the first time since Covid. I ordered 4 tacos and a coke. I took one bite of the taco and all the fla…

K W

Used to be amazing but right now it's about a 50-50 shot of them getting your order right. Unfortunately they keep making the order wrong, burning the meat, and I keep getting cold soggy fries. When it's good it's amazing! I guess I'm a sucker for pain because I will keep going back, but I hope they fix it soon.

Karen Manser

For the second time in a month they were out of sweet and sour sauce. Prices in store are higher than the app. No way to add a visit to get your points when you can't order from the app.

B G

Ordered food in the app and had one of my coworkers pick it up tonight. We were not given straws or ketchup. I ordered the Bacon and Swiss buttery jack (sub American cheese), and the bacon was missing. Very disappointing.

Jay Pierce

Ok if you're hungry and there's nothing else around or if it's late. Better than Burger King, Wendy's, or McD's imo.

Dariela Williams

Ordered on the app at 10:41pm. Said it'll be ready at 10:52. I pull up to the drive thru at 10:56, they ask us to pull around and park, they'll bring it out. It is now 11:15 as of me typing this and my food still hasn't come out. Multiple cars have gone through the drive thru and have gotten their food. I do not understand why I am waiting for my food that I ordered beforehand and still haven't received it. Now it's 11:20 and finally got it. Thankfully it's actually hot. And good thing we checked the bag for missing items because lady came back out with the other half of our meal. Be sure to check bags before leaving.

The absolute worst! Waited close to an hour to get my food. One of the slowest "fast food" locations I have ever been to! I will not be going back

The absolute worst! Waited close to an hour to get my food. One of the slowest "fast food" locations I have ever been to! I will not be going back

The absolute worst! waited close to an hour to get my food. One of the slowest "fast food" locations I have ever been to! I will not be going back

The absolute worst! Waited close to an hour to get my food. One of the slowest "fast food" locations I have ever been to! I will not be going back

horrible customer service i was told i would be getting my issue resolved when it never was . decided to come back and give them another try and they took forever with my order.

horrible customer service i was told i would be getting my issue resolved when it never was . decided to come back and give them another try and they took forever with my order.

ordered breakfast and tacos and she said sorry I don't have that cooked and I'm too tired to cook and I said what! she goes Im not cooking tacos, You can get what I have. refused to give me her…

ordered breakfast and tacos and she said sorry I don't have that cooked and I'm too tired to cook and I said what! she goes Im not cooking tacos, You can get what I have. refused to give me her n…

I went in twice and both times they told me they were out of tacos. Both times I went who ever was taking my order was completely rude. I tried calling today to see if they were still out of tacos…

Never have anything in stock not even a simple burger..... and the workers act like they don't care wouldn't recommend coming here go to a different location and not the vets late night snack if yo…

This place is a (profanity removed)ing joke. Don't be open 24 hours if you aren't even going to work. I waited at the speaker to order for over 10 minutes before I finally gave up and left. There w…

I ordered meals ($38 worth) for my daughter and I. When we got it delivered our sandwiches and fries were ICE COLD and fries were soggy!\n\nWhen I called the store located in Burleson, Tx and spo…

This is a taco from jack in the box ordered normally noting was asked to be taken off and it's honestly one of the most pathetic things I've ever seen from a fast food place. Do better.

No response time and the worst customer service in all of Johnson county. They are almost as bad as KFC On wilshire blvd. The absolute worst!!

COLD cheese on an old hamburger pattie and didn't put the tacos in the bag we ordered. Would give zero rating if I could

Christopher Dimock

I know it was after 11pm, but the girl at the window acted like I was putting her out just by placing an order. The fries were ice cold and the burger was pure grease. I didn't expect the food to taste grest because it is a fast food chain, but the service made it taste terrible. I'll drive farther away next time I want Jack in the Box.

Jbear Boom

Sunday morning, 9am the bathroom is already disgusting. Clearly wasn’t cleaned from the night before. Legit the most vile public bathroom I’ve ever seen. If that’s how the bathroom looks….do you really want your food from here?

Ordered a burger combo and made the mistake of not checking the bag, got home and didn't even get a burger 😂, the lady at the window was nice.

Sh it's getting real old real fast ....Ordered tacos. ..(see pics) this is what they gave me ....what ever happened to "don't send out anything you wouldn't eat or pay for yourself ....these tacos should have never been served and it's ridiculous the f it attitude of the world today. It's the manufacturer and the cook's responsibility......

J G

This was the worst experience I have ever had at Jack in the box. After waiting in the drive thru lane for more then 30 minutes I finally received my order to get home to realize half was missing. Ordered 3 1A and 2 chicken strip kid meals. After realizing my order was not complete I tried calling numerous times but no answer at 1:39am. So I drove back from Joshua to Burleson to get my order fixed because I just paid $44.73 for food I did not get. Once I arrived I let them know I was missing a kid meal and 3 medium fries she tells me to pull forward. One I get to the window she hands me a bag with just burnt chicken strips no fries. When I tell the heavy set black lady I was still missing 3 medium fries and the fries with the kids meal she gets an attitude. Walks to the back and comes back with four bags! Yes four bags for each fry! She was being petty with the pink hair lady she was with they was both laughing! The fries was still wrong curly and dry like they been sitting there for a while! Instead of fixing a simple error they went of their way to be petty and still not get it correct!

Chance Payne

Stay away from this place. Severely understaffed, unresponsive, and untrained. I placed a mobile order here last Sunday. Order was estimated to be ready in 10 minutes. I arrived 10 minutes later and sat in the drive thru for 50 minutes. When I finally got to the window I found one associate working, and that my order was not ready. They were still waiting on part of my order. With 2 upset kids in the car I asked to be refunded for the item not ready and just get the rest of my food so I could leave. I was told the associate didn’t know how to do that and would have to get someone from the back to help her. I told her not to worry about it. She then went back to running the counter. She was handling money and food back and forth with no gloves and no hand washing. She was also chewing gum and I saw her gleek twice. At that point I decided to cut my losses and just get a refund as I was grossed out. I couldn’t get her attention to ask for a refund as she was running around everywhere else. I finally gave up and left with nothing but over an hour of wasted time and 3 hangry people. I tried all week to contact the store via phone and a survey asking to be contacted to get a refund. After a dozen failed attempts I finally just disputed the charge on my card. I will never go back to this location.

Chloe Gilbert

Me and my mom had just gotten off work and wanted some food, almost no one there so we went to jack in the box and waited 20 minutes and there was someone behind us. The drive thru person said the wrong total after we even asked if he added everything. When we finally got to the window we got our food but he hadn't even made my ONE drink yet. In the 20 minutes we waited, it was supposed to be no ice yet i still got ice to. Do better.

Katherine Whitlock

I came through the drive through @ 440am. This location is advertised as 24hours. The associate at the drive thru tried to refuse me service until I told them I had made an online order. I ordered some monster tacos.... never in my life have they ever been coated in a syrup! Not only did they try and deny my service they sabotaged my food by adding syrup on them! Corprate should look into whatever they did to my order....

Rene Trevino

We've had great experiences in the past, but things have gone down hill and bad. Not sure if it's the kids working here now instead of the older folks that were, but the change is noticable. Aside from a Jumbo Jack being the same size as a Jr Bacon Cheeseburger and my popcorn chicken orders being half filled the prices are going up and service is severely lacking. There's no care given to making the food it's just thrown together all sloppy and gross. I'll be driving out of my way to other locations to get my burgers from now on. Miserable looking, sloppy, grease covered garbage with over priced skimpy servings.

Just picked up late lunch from here. Staff was rude. The window employee was on her phone while serving us. I confirmed my order with her when I got my receipt because I didn’t see the charge for cheese and she confirmed yes, I added cheese. So after waiting an extended period of time I got a “spicy chicken sandwich” with no added cheese or extra mayo (no mayo at all) and the two tacos were undercooked and mostly lettuce. This is the worst food and staff I have ever encountered here.

michelle woodward

I don't know about the food is because I never was able to order. I sat in the drive through at the speaker for 20 minutes. I finally gave up and pulled to the window. It took forever to get the girls attention and when I asked her "Whats going on, your just not answering the speaker." She replied that "she was making orders." I asked "for who the lobby is closed, but there is a giant line in the drive through." She just told me "to wait" and closed the windows. I drove off, of course I no longer wanted food from there. All total it was a waste of half an hour and I'm still hungry, and out of time. No food for me!!! I tried to call the customer service number, it just keeps beeping. I tried to call corporate, but that number is invalid. I guess they aren't interested in how their establishment is serving the public.

Jacob Riley

Sat at the drive through for 30 min and I asked finally hello, are you guys ready? And replied "no were not ready, we have a screen full of door das and mobile orders and there is only 2 of us" ended up leaving with no food.