James Gray

We have had mixed experience here. The inside is very nice looking. Most visits the staff have been great and on top of things. We have gone in with smoke traveling through the whole place. Last time we bought the awesome two can eat for 9.99 everything was great except one of the chicken breast was seriously twice as small as the other one we got and was very dry!!!!! Overall we love the Tuesday 2 piece $1.50 deal The Mac and cheese is very good!!!! Could upgrade to 5 star if we don't get dry small chicken on our next visit.

+1

Kimberly Payne

Chicken tasted like they cooked it several hours earlier and it sat under a heat lamp for 4 hours. We asked for sauces several times and they still did not put it in our bags. We asked for utensils because it was a take out order and they only gave us 1 even though we order had 4 different combo meals

Gretchen Daubs

So, I've always enjoyed Popeye's food and service before. Today, I ordered an 8-pc meal with 1 lg. side and 4 biscuits for $21.99. Then, I realized I had seen an advertisement on-property for a 9 pc meal with 2 lg sides and 4 biscuits. It was 9:15 p.m. and The doors were locked. When I knocked on the door to speak to a manager, I was told I had to go through drive-thru. Finally, a man claiming to be a manager came outside. He told me that they were short-staffed and that's why the lobby was locked (I get that but a note on the door would have been nice). When I showed him the advertisement and asked for the 1 pc and lg side difference because of the ad, he declined and said he cannot do it. I told him that by law an advertise price has to be honored. He chose not to honor it. When I let him know that I would contact corporate, he said, "that was fine, go ahead". It's sad to see improper training of laws and willingness to upset a guest over a piece of chicken and a side order.

Msfly Gurl

This is the most unprofessional Popeyes. They often mess up the orders. Cannot talk clearly in drive thru. Communication is extremely limited because of a language barrier. And rude often this also includes the managers. I will be contacting corporate.

Lee

manager was rude. i greeted him and he ignored me and rudely gave me my food. also everytime i get food from here they always seem to get my order wrong. never coming here again.

Sylvester Howard

Worst Popeyes I've ever ordered from. Wrong sandwich with no toppings, coleslaw warmer than the chicken, no condiments, undercooked fries. Complete incompetence.

Marcus D

I’m writing because I visited the Popeyes at 17318 Spring Cypress and 77429 this evening 6/11/25 around 5:50 pm. When I got home I was very disappointed and dissatisfied to find that I did not get my order exactly how I ordered it. I ordered an 8 piece family meal. It said on the screen it would come with 2 legs 2 breasts, 2 wings and 2 thighs. To my disappointment I received 4 thighs, 0 legs 2 wings 2 breasts. I feel as though if they are going to substitute pieces with other pieces they should say that. I bit into the biscuit and they were awful almost like they were under cooked and overcooked at the same time and days old. I was shocked because I bypass other Popeyes to go to this one because the food is normally fresh and the order is correct. That wasn’t the case today. These were the worst biscuits that I have ever tasted. I would like to hear from someone so we can Further discuss this matter, I would also like my order replaced. I called the store several times and nobody ever answered so I decided to go ahead and write you here. I look forward to hearing from someone on this matter. Thanks M.W Pictures below

Demetrius Grevenberg

Was helped with the Spanish girl flirting with her boyfriend who has tattoos on her arm… Tuesday, February 20 around 1:50 PM if the owner of this location actually cares. They will not let me redeem points in store for my order they may take excuse it’s not working in fact, I don’t think they know how it works,… Again, if the owner actually cares? So I ordered it online even though I’m standing in the store. When I got it they literally took it from the grease and put it in the box literally too hot to even hold in my hand. See photo.

Nyya J

This location is horrible! I ordered a 12 piece nuggets. First they shorted the amount so I didn’t receive a 12 piece. It was crumbs and hard old pieces of meat. It was only 3 nuggets that was edible. It’s sad how an establishment will allow old food to be sold and given to customers. Food prices are too high to deal with type of nonsense.

PDS

Terrible experience, I ordered $57.00 of their chicken tenders and a "on bone" family pak with 2 large sides. The "on bone" mild chicken was lower than room temperature and it was very dry with dark areas from being over cooked. I did not get my sides, but they did give me two orders of their French fries, which is not what I ordered. I ordered Rice and beans as the lg side orders. I would have check my order in my care but unpacking 4 boxes of chicken, biscuits and tenders is not a easy chore. Needless to say, I did throw out the On Bone chicken(36.99) and I ordered a pizza instead. I did ask the guy at the drive thorough if everything was correct, he said yes. Needless to say, he lied. I've called their location and their inbox is full. I hope their corporate office gets wind of this.. they need to be part of the "great resignation!