Kasey

I had chicken from this location today it was very dark & perhaps look like it had dirty oil. The taste was okay and the customer service was incredibly rude and no empathy at all, she said here like I was one LD her kids, when she replaced the chicken. Oak cliff do better

Juan Wood

As soon as I got my food which I waited 20 minutes plus from the drive thru for, I asked for two of the same pieces of chicken but one was significantly smaller! Ugh. Then my fries were in the big bag instead of in the meal Duh no! Got other people snacking on my fries! Lol No! Then when I got home and opened up my box I guess they rushed the food or something because all of my gizzards fell out the box! And I was mad! Then the hot sauce was runny from the packages and smelled bad, other than that it was good.

Lari Newman-Williams

Basic drive-through fried chicken spot. The drive-through intercom wasn't working, so it prolonged the wait, since I couldn't place my order until I reached the window. Staff offered no recommendations of what to try or what is on special.

D Hawkins

Bought some corn fritters they taste old because if they were fresh they would’ve been hot,my chicken didn’t even taste fresh I saw a basket of chicken waiting near the grease on hold but I don’t want old chicken that’s been there normally this location is gd not tonight please do better and I another thing if you leave from behind the counter and be sitting in the lobby you nd to wash your hands before serving customers

Brandi Lewis

visited this location this morning 01/08 @2:19am. the line was long which is fine but it didn't seem they were trying to move it along in a timely manner. I sat at the menu for 5 minutes no one came on the speaker so I assumed it was broken, when I pulled to the window they had the audacity to tell me to pull back to the speaker as if it wasn't a very long line. the lady said the guy taking orders had gotten backed up and was a little slow to take mine(5minutes). this caused him to take the order of the people behind me so I needed to get back in line. how is that my fault? horrible customer service

still Mac & raBBit

Becareful with particular Williams. I sent my husband with 20 $ cashapp card. It was declined.He said she told him it was 15 dollars but when she charged she charged for 28. At 8:29 pm tonight....Not kool

jermisha stanford

Trashing slow and unprofessional! Workers outside touching on stray dogs then going inside handling chicken !!

Felecia Crisp

If I eat Williams it's always at this location because they've been the best....hot food, service etc. Today I went around 3:30 cause didn't feel like cooking. Ordered the 12 pc mixed and fry...get home and the wings, were they pigeon wings? These were wings the size of drummettes, literally. And the miniature sized box of fries when we ordered a large? I was too tired to turn around but would definitely leave a review. Because of my other experiences I may continue to order but it is off- putting

My Account

As another review stated, the chicken was dry from being overcooked. Unfortunately i knew what was going to happen when i saw that the people working there are not who I expected to be working there. When i want chicken, i want soul people. When i want tacos, i go to a mexican shop. The Williams chicken brand is being ruined due to the demographic change in ownership

Sharla Wooten

06/08/2024 after extremely long work hours until 3am, I went to this location, and it was very busy. After being blocked in the drive through line for 15, I pulled up to be told that there was a 24-minute wait for 3 legs w/fries. Instead of waiting, I chose what was up which was a breast and thigh. After waiting on my meal, the server discovered that the manager had given my food away to the panhandle that was asking the walk-up customers for food. I had not eaten all day, so I decided to wait for the three legs that I originally asked for because 10 of the 24 minutes had passed. I asked the young lady was there a price difference and she said no. When the manager brought my order, it was the breast and thigh. I advised him that my order was in correct and that I had asked for my original order since I had to wait the 24 minutes (that felt like 24 hours). Instead of righting the second wrong, he chose to go around with me in circles about an up charge. I was exhausted and simply asked for a refund since this experience was now going on an hour. He took the drink that slightly wasted in my car and the chicken and trashed it. He took no accountability for the mistakes made and unfortunately, I do not plan on going back.