brent staten

Food tasted ok. I asked for piping hot chicken and told the guy I wouldn’t mind waiting because I always want the most fresh crispy chicken. I didn’t wait wait to get home so I opened my box in the car and come to find out the chicken was not so fresh. The skin was beginning to get soggy no crisp at all and the manager or cashier wanted to argue with me that the chicken was fresh. I’m like “sir, I JUST ate a piece and it was Luke warm like it had been sitting in a warmer for quite some time, not even like it was setting under the heat lamps” . Instead of offering to get me some fresher chicken like I asked, just immediately gave me a refund for the chicken only portion of my tan. Just Poor customer service… like I said before I didn’t mind waiting. And clearly they are open for dine in or carry out

Email

I watched the indian/middle eastern girl behind the counter lick her fingers and continue to make my wrap with her bare hands! I will never get food here again. If you go thru the drive thru instead of watching them make your food you are taking a big risk!! I am reporting this to their corporate office and to the health department!

T E

Avoid! Avoid! Avoid!…At all cost. Franchise location, chicken tastes weird, didn’t feel well after eating there. Also, they don’t honor app deals and they actually have a TIP JAR!!! WHAT THE HECK!! WHAT FAST FOOD PLACE HAS A TIP JAR!! 🤦🏾‍♀️

Hyeonchang

I just picked up my orders and fries was missing and they didn’t even give me the sauces. I called them but the line was disconnected. There is no way I can reach out to them

Curt Bass

This restaurant routinely shorts my orders. Today, I decided to go inside and order so I could check. Of course, they shorted me again and I called her out for it. She apologized and corrected the short. The cook used his bare hands to make a sandwich for someone then he came to front counter and took an order from another customer. I believe Euless requires all food handling employees in the city to take a class on hygiene. I don't know what to think of this place. The new signage is terrible. If you drive by you have no idea what food they serve.

Cliff W

This particular Church's serves old chicken. it's like they cook a bunch before lunch and just let it sit. all day under the hot lights. If you order later in the day, you will only get dry chicken. There are too many better places nearby to waste money here.

Natasha

I bought the smoke house chicken they gave me dry chicken with a bit of seasoning on top of the chicken I can also tell the chicken was old reheated chicken when I first tried it this chicken it was from another location and I thought it was delicious very juicy hot chicken and the flavor was wonderful when I stopped in at the euless location I was so very disappointed it’s not worth your time or money at all this was my second time there and it was absolutely the same mad I went again

Shawnte C

Went on 6/9 in the evening after 9 PM. The customer service is much to be desired ( which means none). However, when we went on the 6/1 around the same time ladies were working. They had very pleasant attitudes. This was my experience someone could have a different experience.

Bossy B

My 12 & 15 year old daughters went, One guy working was rude & charged her for a Large Mashed Potato $4.99 she didn’t order her meal came with a small, then they didn’t give her the fries she ordered $2.99 so she goes back for her $4.99 with the potatoes she didn’t order he goes what do you want now? She tells him he rudely gives her the fries and doesn’t refund her so I call the manager Humayon or whatever name they said they thought it was funny calling my daughter that girl and being rude! First and last time and none of her food was fresh.. Shame on you guys! Then the manager had the nerve to say oh he was just playing like who plays with a paying customer saying what do you want now!

Nessa G

If I could give no stars I would. I just went and bought dinner. Waited for quite some timefor them to cook my chicken to get uncooked chicken. I didn't notice till I got home and I called up there and I told them my issue. The manager Juan was very unprofessional. He laughed in my face as if I was lying to him. We all had separate meals fchicken fried stake, and fried chicken. Only one meal was wrong. I was fine with going back up there to have it remade till he became rude over the phone and started laughing as if it was a joke. Churches needs to hire better management if you ever want me to buy from here again. I will pass the word. BE CAREFUL UNDERCOOKED CHICKEN!!!!