susan norwood

I understand hiring the handicapped but sometimes they may not be suited to this job. The handicapped guy rushed in front of my 99yr old mom to holler that she couldn’t sit at ‘his table’. Then he walked in circles as we ate so he was constantly walking behind me. On top of that, the food is horrible. And the cashier just looked at me when I asked a question about the menu. Go somewhere else. This place is sketch and the food stinks

Jake Lee

I used to come here because it was good. Lobby is warmer than usual cups have changed to a plain white and the B.O.B was mostly lettuce look at the photo in my picture and what they post on the menu. Cost cutting has made it a terrible value and experience. I would give this one a pass until management gets them making the food as they advertise. Their Big Ol Burrito as of right now is a embarrassment to this location with more lettuce than beef.

BC M

Bruh, only came here instead of taco casa was because I was craving CHICKEN soft tacos which I ordered and yall gave me dinky beef soft tacos which are 1/2 the size of taco casa and twice the price. Thanks for the screw up of my order. I’ll just pass from now on. Was always curious why no one is ever in the drive thru at this location. Good luck.

Kennetha Moser

This was my 2nd visit to this location. I arrived about 20 minutes before the store closed. The gentleman closing that night (older with long locs) didn't want to fry any cheesecake chimis, so he said they only had 2, and he didn't want to give me both sauces. He asked if I could pay with a card since he already counted the cash drawer. I only had cash and he was clearly annoyed. I left to go home when I realized I received old cold food. And I didn't even get my two cheesecake chimis (the reason I came). I submitted a report to Taco Bueno's site, but no response. The franchise owner will respond. This service is appalling, but unfortunately probably the norm at this location. Go anywhere else!

April Averitt

This Taco Bueno's drive through personal was not smiling and unwilling to correct the order to the actual service sizes compared to many other locations and this location. Located off hwy 121 in Euless or Grapevine. Glade Rd. I will not return this location, due to the poor service and poor serving sizes.

JT Williams

Lobby was filthy. The workers were clearly unhappy about working on Black Friday. Very little interaction, let alone a greeting. Our food was just sat down on the counter with no attempt to call out the order number. We attempted to try the new dessert option. We were asked if we wanted chocolate or raspberry dipping sauce. We asked for both and was told we would have to be charged twice if we actually wanted both dipping sauces. Is thisa typical reaction to a first time customer who wants to try your new promotion? When we elected to cancel the dessert order, she (the cashier) replied, “ok, I don’t care” then turned around and proceeded to converse with the line cook. I believe there was a more respectful and professional response to addressing it, but again, it seems like she was not wanting to be there. To top everything off, went to the restroom and the *white* porcelain toilet hadn’t been cleaned in so long, it was beige. Worst first time experience ever.

G Dwyer

Got 3 crispy beef tacos. This is first time at this location. Could only eat one. The shells weren’t cooked I don’t think. They were chewy. They were awful. I ate one. I won’t be back. The place was really dark and no one was there. Too bad. I went to the one off Central in Dallas all the time. Was always really really good.

Evan Joseph

This is the second time my order has been missing food. When I called to inform management about the mistake, the manager claimed she had personally prepared the order and insisted it was correct. She was defensive and rude throughout the conversation. If you visit this location, be sure to double-check your order before leaving. It seems they struggle with accurately handling even a simple 6-item order.

Dawn Allen

There was more lettuce and chips than cheese and meat. I paid extra for sour cream but didn’t get it. The food was less than mediocre and wasn’t even hot.👎👎👎

Chris Frascone

I love Taco Bueno, ask anyone that knows me! I want to get the original symbol on my stomach, because that's whats mostly in there. I could go on and on, but on my 4th burrito on my way home from work i noticed that what i was tasting was under cooked beans. I figure because yall don't make the beans at night anymore, i don't know. I picked out the last bite and found this. I almost threw up in my truck. Got home and now im sitting on the toilet making a review, because the number on google maps is a cell that eventually hangs up. I'm done!