Redwood P

Food was fresh and very good service was fast order was correct people were friendly only thing I didn't care for was ordered online and went through drive through to pick it up. This was not allowed had to park and wait in line inside to get order.

Luis Arias

I have deleted my old review. This LJS has been rebuilt, its news super clean, well lit and the overall experience is a positive. The food quality is definitely light years above what it used to be its fresh, hot and actually delicious. The staff is friendly and efficient, I ordered and my food was out in less than 3 minutes didn't even have time to get a drink. The only down side is the lobby space its limited seating as more people are coming but overall better experience than what it used to be. This is my 3rd visit this week and I will say im am definitely impressed overall. I hope they dont lose the magic.

Sam Gerard

This is one of Ft Worth's oldest LJS stores. The crew was great. They were friendly and the service was fast. It has been 10 years since I last had Long John Silver fish, it was just the way I remember it was great. I wish they could remodel the dining area. It is old and tired. The parking is kind of weird. The restrooms need attention and a refresh.

+1

Leona Johnson

We always loved the Sampler Platter at Long John Silver's and were glad when our local one reopened. However, we were really disappointed in the quality and flavor of the food this time. The batter was soggy, not crisp. The Chicken was tough and tasteless. And my fave, those little crumbles were soft and not crisp at all. A BIG disappointment.

Randy Molina

The food was great. The service wasn't We stood at the front counter for 10 minutes. Still no one came to attend us. I had to walk to the back to get someone to come to the front.

Brenda Hoover

The new building looks great. Food was okay but a bit cold. Crunchy nuggets are now shredded. Not like they use to be. Service was good.

Teresa Price

We had 3 issues 1. Me and my 3 girlfriends went to the Lake Worth LJS. Kimberly waited on us. Every question we asked she responded with a snarky answer and a disgruntled expression. She needs a job that does not deal with people. She said there was only 2 of them working that day. However, the other young girl, Madison was a delight. She had a smile that would light up the room. She was very, very sweet. She was very accommodating. You need more employees like her. We would never go back to that location as long as Kimberly was there. We had a terrible experience. 2. Another issue was the wraps, when my friend received hers, the wrap was cold. 3. And last, the pepsi was only carbonated water. We first asked Kimberly, she said she'd fix it, 15 minutes no change. We finally mentioned it to Madison and she got right on it. She is such a gem. You're lucky to have such an employee.

Jennifer Rogers

I love Long John Silvers but this location is really lacking 🙁 Service was not friendly at all, the cashier didn’t seem to know what she was doing (maybe she was new?), took a bit longer than usual to get my food, the inside was dirty. I was trying to use a coupon and the cashier didn’t know how and it took way too long to get my order completed. As I walked away to a table I could hear the cashier and next customer making rude comments about how long it took to get my order rang up. As if I have nothing better to do than stand around all day trying to use a coupon to order some chicken! Ugh. The floor was super sticky and I can’t stand the feeling of my shoes sticking with every step. The food was not bad, but not as enjoyable because of the overall experience. The supervisor who was working in the back, with super long acrylic nails, was just as rude. I would not recommend this location.

sheila robertson

Where do I even start. Walk in the door and the sewer smell was overwhelming. I would have left but my Hubby had forgot his wallet and ran home to get it. I had filled out a survey and was rewarded with a free fish and fries if I purchased a large soda. I was using my mobile app because no cash on me. I could not find the fish and fries on menu and the man had no idea how to do it either. I asked him if I just added the large coke if he could give me the free items he said yes. I did and paid online. He then said I owed him for the soda. I said no I paid for it like we agreed. He said no you have to get a refund. I then asked for a corporate number , he said they don't have one. After back and forth he finally gave me the prepared food. Walked over to fill drink and get tartar sauce and it was very dirty and a big dead roach too. The vent in the ceiling was falling and very yucky. This restaurant needs some serious work and employees that aren't so messed up they can comprehend. The food was good even though it was no longer hot. We usually just use drive through and after seeing the inside I think this will be are last visit.

George Lesniewski

First off the kiosk was out of order and no sign on it, allowed me to place an order but wouldn’t allow me to pay. So had to wait for an employee to cash me out, then I Waited 25-30 mins for my 3 piece chicken meal and a side of cheese bits. The group I was with ordered my food at the same time, they were done eating by the time I got my food. Workers were joking around in the back. When I asked how long on my food (15 mins after ordering) they said (we just got the chicken down) what the hell were you doing the 15 minutes prior? Waste of time and def wouldn’t recommend coming here!

For one yo expensive waited in drive through 15-20 minutes before line moved. I get home missing shrimp I called and they wanted me to drive all the way back for 3 pieces of shrimp seems like I was telling her how to run her crew. Taking orders and filling them is like copy and paste it’s not rocket science they need to improve in that area to make sure the customer have what that paid for