Linsay Dennis

First off the pizza we ordered was AMAZING chefs kisses delicious, the cheese was gooey and warm not over cooked or under cooked. The appetizer on the other hand was 2 thumbs down. I got the Ricotta dip appetizer which is whipped ricotta with lemon oil salt and pepper, SUPPOSEDLY. What I got was literally a cup of cold whipped ricotta (no seasoning just plain) and plain cut up toasted sub bread like the ones at walmart in the "fresh bread section"

Kathy Hopkins

The lasagna was okay just a little to much cheese for me but the salad was great.

Amanda Reel

I've been there several times and it's always good. I was a little disappointed this last time. They were out of CO2 so all the draft beer were flat. Their great ever changing beer selection is part of the Rotolos experience. The food and service were still great!

Pretty disappointed. You would think they’d fill it up. The meatballs and bread was just thrown in there as well. I tried to make it look a tad better before I gave it to my fiancé. He said it was good though. The lasagna was good, mostly sausage, big chunks of it. Wasn’t too busy for lunch time.

C Kustomz

Mehhh not so good. My wife and I ordered the spinach dip for an appetizer and a couple of craft beers. Then we order our meals. After about 40 minutes our meals came out but never got the appetizer. The ticket was lost/forgotten and eventually it was brought to us after we already had our meals. We tried it but did not eat it because it wasn’t good at all. My wife’s Alfredo was luke warm at besting my chicken spinach wrap was toasted and warm but the spinach was cold and had the texture of paste. We enjoyed our beer but other than that is was not good. We’ll make the trip to Tyler from now on.

Shawna Reed

I'm not angry, just disappointed! I placed an order to go tonight around 5:15 p.m., my first time trying the place. It was a lot bigger and way busier than I was expecting. Staff were super friendly. The paper menu doesn't show prices to my surprise. I ordered the Alfredo chicken and the bacon Mac and cheese pie. The Alfredo chicken was delicious some of the beat I've had in a while, better than Olive Garden's. The bacon Mac and cheese was horrific! Extremely small portion burnt cheese, bacon was hard as rocks, and the pasta was dry except for the last bite that had oil pouring off of it. Both pasta dishes came with four garlic bites that were overcooked but somewhat tasty. In total, I spent $30.17 on some very delicious chicken Alfredo and burnt bacon Mac and cheese. Very disappointing experience!

Sabrina Gonzalez

Update: Decided to try again....I really like Rotolo's, but I do not have good experiences at the Longview location. My food this time did have all the right toppings, which was good, but my pizza was burnt. I will be sticking with the Tyler location from now on. Dinner today was a horrible experience! We had 4 people in our party, I was excited to take my niece from West Texas to eat great pizza, very disappointing:( we ordered 1 calzone, 2 12 inch pizzas & gluten free cheesesticks with pepperoni & extra cheese & drinks. The pizzas had very little sauce, but the worst part of the food was the gluten-free cheesesticks. They arrived with no pepperoni or extra cheese, I told the waitress & she promptly took the tray and apologized, 30 minutes later someone else brought out the exact same cheesesticks with pepperoni & more cheese on top!! Everyone else had been waiting for my food to arrive, and their food was now cold. I showed the waitress the burnt double cooked food, and she went and told the manager & it was taken off the bill. I carefully picked through the mess, and everyone else ate their cold food.

David Johnson

Paid 60 dollars for wings, garlic knots, and a large pizza. When i got home and opened the box, the pizza looked like a shrunk. I expected more after paying 20 bucks for a large pizza alone and it measuring out to barely 12 inches? The manager stated they should be 14 but they shrink when cooked. Thats false advertising if anything. When i asked why it was so small and called a large, he told me if i wanted a bigger pizza, to order an extra large next time instead of offering a replacement. I told him no thanks, he wont be getting any return business from me! I could have got a cheaper and larger pizza from little ceasars for christs sake... This place is overpriced and over-rated. Save yourself the trouble and go elsewhere! First time and last time i will ever eat here.

ali nemati

This used to be one of the best and busiest restaurants in the city. My family hadn’t visited in a while due to having a new, young member, but in past years, we would come here at least once a week because of the exceptional pizza quality—unique compared to other places—the excellent and fast service, and the fantastic atmosphere, especially with the game nights held twice a week. This time, after almost eight months, we returned. From the outside, it looked like the restaurant was closed, but when we opened the door, we saw it was open. The place was quiet, and it seemed all the staff had changed. To be fair, the lady who came to our table was pleasant, but that wasn’t enough for us. None of the usual, standard beers were available. To our surprise, the usual pizza had turned into something entirely different, with a different dough and a much, much lower quality. During the hour we were there, not a single other customer walked in, which helped us understand why the restaurant had become so empty. Like many others, this was likely our last visit as long-time customers. It’s clear that management and the chef play the most critical roles. I hope there’s a chance for reconsideration and improvement.

Horrible, horrible, horrible pizza. Dry, thin and I would have rather heated up a frozen pizza than this. I have had their pasta too and it was okay. But the pizza was not good!

Suhailey DM

I wish I could give zero stars. Second time I come here. Two years ago they served us cold and hard to chew food. This time, I ordered a vegan pizza but asked them if they could add chicken(I just love both meat and vegetables) and they said it was ok. They got my pizza and I saw there was no chicken, or so I though. It turned out the chopped the chicken and dried it to a point It was barely visible in the pizza. When I told them, the waiter said it did had chicken but just “a little”. She did offer to remake the pizza but I opted for asking of a side of chicken. Well, guess what? I got more dried and chopped chicken. It looked burn and like leftovers from someone. I did not like the food at all and ended up leaving food at the table. I normally take home any leftovers if the food is good. The mushrooms algo tastes chewy and with no flavor al all. More like someone cut them and throw them uncooked in the pizza. I left no tip and will never come back. Gave them a second chance and failed. Also, the music is really good but so loud, like it’s forcing people to leave and not stay talking with their family or friends at a table. Very annoying.

Amy Brown

The food was great! We shared a "Krewe". Way overpriced but won't complain too much seeing how delicious it was. The service was awful. We had to track our waiter down 3 different times to ask for something we needed. I didn't like their sweet tea so I asked for water. He brought me back tea tinted water because he failed to rinse my cup before adding the water. Very unprofessional. The place has a laid back vibe. I expected sports on big screens and a bar full of drinkers but no big screens or sports and the bar was empty. I wouldn't go here if I was ready to eat right away , everything is cooked fresh so expect a wait. I think we waited about 20 mins for our pizza