Buffalo Wild Wings
Wings · Lubbock
Über Buffalo Wild Wings
En Buffalo Wild Wings Lubbock, te damos la bienvenida a un ambiente vibrante y acogedor donde disfrutar de las mejores alitas, tiernas carnes y hamburguesas de la ciudad. Nuestra amplia selección de salsas, desde las más dulces hasta las más picantes, te permitirá personalizar tu experiencia a tu gu...
En Buffalo Wild Wings Lubbock, te damos la bienvenida a un ambiente vibrante y acogedor donde disfrutar de las mejores alitas, tiernas carnes y hamburguesas de la ciudad. Nuestra amplia selección de salsas, desde las más dulces hasta las más picantes, te permitirá personalizar tu experiencia a tu gusto. ¡Ven a descubrir por qué somos el lugar perfecto para compartir buenos momentos y sabores intensos!
Was Kunden über Buffalo Wild Wings sagen
Buffalo Wild Wings in Lubbock receives mixed reviews. Many customers praise the friendly and efficient service, especially mentioning servers like Ashley, Emily, Liz, Sonya and Mackenzie. However, slow service, cold food, and long wait times are recurring issues.
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Tip: If you are gluten-free, Mackenzie can guide you to safe food options and verify your order with the kitchen.
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Bewertungen von Buffalo Wild Wings Lubbock
Mackenzie was fantastic. I am newly gluten free. She answered all my question and directed me to safe foods. She even when back to the kitchen to triple verify my order. Our party watched college football and had a wonderful lunch! I highly recommend!
Absolutely loving the new management at the 19th St location!! Liz and Sonya are total Gems!! Their leadership for the rest of their staff shows!! Its clean, well run and so fun to go in and the waitresses have great advice for drinks their!! We will definitely be having another date night there!!
This is always the place to eat and drink! We decided to celebrate the new year by dining at one of our favorite restaurants. Our server, Emily, was fast and courteous! We took advantage of the buy one, get one free traditional chicken wings with medium and honey bbq sauce. Buffalo Wild Wings is currently offering many promotions, so while we waited for our fried pickles, we ordered the watermelon martini and the tall wild herd beer. They were fantastic alcoholic drinks!
Great service! Great food! everything about this visit was awesome! Ashley was a great server!
Great service! Great food! everything about this visit was awesome! Ashley was a great server!
Great service! Great food! everything about this visit was awesome! Ashley was a great server!
2 golden tees and a Jaida, what more can you ask for. Beers were cold and the food, even to go, was hot.
2 golden tees and a Jaida, what more can you ask for. Beers were cold and the food, even to go, was hot.
2 golden tees and a Jaida, what more can you ask for. beers were cold and the food, even to go, was hot.
The service was a bit slow. Our waitress didn't come back to check on us until she brought the food. The music playing was rap, which I feel is inappropriate for a place who caters to families with young kids. Perhaps allow that sort of music after 9pm when the families are done coming. The food was great.
Things are looking up for BWW. It was clean, service was superb and food was delicious.
Things are looking up for BWW. It was clean, service was superb and food was delicious.
Not a great location... bar top was completely empty, yet sticky from end to end. Took a while to get service, but it was one bartender making drinks for the whole place. So can't be too mad at him…
While I realize that the BOGO promotion will make for a very busy restaurant, the restaurant should plan for this. Service was very slow. They had a college basketball game on that was way too loud. It was so loud I could not hear my wife sitting 2 ft away from me. It will be a while before I visit the 19th Street location.
Showed up with 4 ppl, including myself. Had open bar and dinning posted. Sat down, waited about 20minutes and had to come to the bar to order our own drinks because no waiters took our order and there are 3 that have walked passed us. We Literally just wanted to order a drink and that was it.
Literally the same experience as an earlier review from someone else. They weren't even busy, yet we waited 45mins for room temp food as well. It's a shame because it was flavored well....just NOT hot.....at all!
I went in to buy some sauce and Makenzie was to busy talking with a coworker until after 5 minutes I asked if she could help me I told her I wanted a bottle of sauce and she rudely told me Walmart se…
I went in to buy some sauce and Makenzie was to busy talking with a coworker until after 5 minutes I asked if she could help me I told her I wanted a bottle of sauce and she rudely told me Walmar…
only 5 seated tables in the dining area and not one of the three wait staff came to take a drink order. Glad we took off, food down the street was great.
Terrible! Placed online order. waited 40 minutes from promised pick up time. Kept being told it was being bagged. . Asked for a refund at the 35 minute mark . Then, miraculously when I asked for re…
I wish I could give negative stars, 1-star is too generous.\n\nWhen I arrived and was waiting to place my order, nobody was at the front desk to take my order and no one showed up for a few minutes…
Placed a to go order and everything seemed fine only to get home and realize a 15 piece honey bbq was actually medium sauce. I call and am told I have to go back with the receipt to get it fixed. I…
waited an hour and a half for wings that never came. Eventually got fed up and left. We'll never go back. Just very poorly run.
Absolutely horrible experience. Sat with my family and was not waited on for over 5 minutes. Manager and servers were having a great time chatting it up at the server station however. We eventually…
Absolutely horrible experience. Sat with my family and was not waited on for over 5 minutes. Manager and servers were having a great time chatting it up at the server station however. We eventually…
My family and I went for the buy one get one free traditional wing night. BWW were out of wings!!! So we ordered the boneless. Our server was nice but felt her hair should have been in a pony tail, n…
My family and I went for the buy one get one free traditional wing night. BWW were out of wings!!! So we ordered the boneless. Our server was nice but felt her hair should have been in a pony tail,…
My family and I went for the buy one get one free traditional wing night. BWW were out of wings!!! So we ordered the boneless. Our server was nice but felt her hair should have been in a pony tail,…
Service was not the greatest. Upon entering the restaurant has an ugly smell like a soda spill or something like that but from days ago (possibly under the rugs, once I got to sit down and saw the drink station area it kinda explained why it smelled like that. Restaurant seems dirty as shown in the first picture and also there was few staw pieces by the bench (waiting area). To explain the second picture It represents the reality of customer service. A customer walked in a little after me, stood there waiting about 8 mins and left without being attended. Then the phone starts ringing for about 20 seconds multiple times and seems like no one cared to answer the phone (possible sales). In general it seems like this restaurant (location) doesn't care about cleanliness, customer Service or even quality of food at all. My experience ( Same day, same time) Got to the store 15 mins after placing my order online and got told that they barely got the order and it will take an extra 10 mins. Fine I'll wait, waiting usually means freshly made, hot, good quality etc etc. 14 mins has passed and a worker happen to walk to go to the restroom and notice I am there waiting asked me if I have been helped and I said yes waiting on my order. She went to the back and I hear she started bagging an order etc. Once I received the food and got to the car it was kinda warm but not even hot.
Worst place ever point blank period! How are you going to have a sign that says open bar and dinning then not acknowledge the party that came in and sat themselves. 4 waiters plus manager on duty in the dinning area who literally walked passed US several times! (A little hi we'll be right with you would have been nice) Place wasn't even busy at all (11 pm on a Saturday night), all we wanted were some drinks but get treated like we weren't even there. Pretty sad when you have to walk to the bar to place an order and pay for some drinks (to take back to the table you sat yourself at) and when that happend the bartender seemed very disorganized like she didn't know what to do. (Once coming back to the dinning area with our drinks we finally are acknowledge 30 mins later after arriving) This location has fallen so bad! Maybe you should hire reliable people or train the whole staff at this location the proper way so they know what customers service is. Never again will I be stepping foot into this place.
I understand when it starts getting late but if you come at 2am why be out of stuff... It took about 10 minutes just for the waitress to order the food then about 30 for the food to come out and when it did my wins were cold. When I asked for them to be redone I was asked if I wanted new ones or to just warm them up... I said wanted to then asked for them to go. Nope but sorry I will not be coming back to this establishment again....
Didn’t seem that busy but the service was disorganized the drinks lacked the alcohol that should have gone in them .. Ended up canceling the order &. Leaving …… Pretty sure they’ve also cut the size of the appetizers … or it was just the last of the cheese curds … if I didnt have to give a star at all to leave a review I wouldn’t have , save your time , patience &. Money …
Came here on a Saturday night to watch the TTU v BYU game and UFC. They had issues putting either on and we were listening to an episode of 48 hours for like 15 minutes. Not impressed. Will be sure to go to another sports bar to watch sports. Too many other options to settle for a disappointing atmosphere.
TERRIBLE SERVICE. THEY NEED TO HIRE A HOST. The food is fine, but the open seating is not working. It took 20 minutes to get a waiter which we had to find ourselves after being passed many times. Then the food took an additional 40 minutes to arrive.
Servers were good. But the manager on site tall skinny guy with glasses was very unprofessional. Yelling at the servers in the bar area and in the dining area. Very very rude manager look like he had been drinking alcohol
I had joe as my server and the manger came up to him and was cussing at him because he was handing me my check.the manager reeked like alcohol and appeared to be on some kind of substance and kept picking at his nose. Tables were left unattended for 20+ minutes. Would not recommend to anybody.after he finished yelling and cussing at Joe he told him to go home and clock out because he was finishing his service with us .
January 26/2026: Our experience here today was horrible. Service was extremely slow and we were denied putting requested games on because they were “busy”. Only 3 tables of people… we were then waiting over an hour for our food, and didn’t get checks ins or drink refills why we waited. Finally we were served ranch with hair in it and were told we would get extra wings for the “inconvenience” however when we asked about them later in the night she denied even telling us that. To top it all off we were not getting service while we were watching her sit on her phone in the corner and she was cussing at the table. Also tables around us were left dirty for over an hour and bathrooms were discussing. Terrible experience.
The service was very bad. Waiter took his time to serve us. All of our food was cold. I didn't get all the fixens for my Hamburger. We will not be back. Bad experience.
Waited 40mins for my food , Service? was none . People walked in after me & was served ahead of me ( take out order ) . Employees acted like I was a ghost . Them after told I was waiting for 40 they bring out the food cold like it’s been sitting there but they just ain’t care to bring it to me . 0/10
10/04/25. Walked in the restaurant and instantly had a bad smell. Sever was training and had her take our order where she proceeded to tell us “ to slow down”. Waiter was constantly rushing us and trying to get us to leave when we barely had our food. Our wings didn’t look cooked enough and when we nicely asked for them to be cooked a little longer. Manager came and spoke nice words but was very condescending acting like we have never had wings before. Server dropped off our check before our meal was even half way done , before asking us, and stared us down so we would put our card down. Not a pleasant experience
The server, wearing a jack-o-lantern t shirt and a french braid, could not answer simple questions about the menu nor try to find out those answers. My partner’s beer wasn’t brought out until 15-20 minutes after it was ordered. That is also after we received and finished our appetizer. Also, it’s after I walked around the restaurant multiple times in an attempt to locate our server. I found her and asked about the beer to which she told us she didn’t forget about it, sure. Came to the table with the beer and an attitude and took my partner and son’s order and turned and started to walk away while I attempted to order. She turns around takes my order rudely and walks off. The worst experience I’ve had at this location. We’ve been coming here for years and it’s one of our regular spots. I don’t typically leave bad reviews as I worked in the restaurant industry for a decade and I understand people have bad days. Poor experience! We’ll go eat at 82nd from now on.
On 10/18/25, I ordered to-go from Buffalo Wild Wings on 19th. My guaranteed pick-up time was 3:50. I got there at 3:52; it wasn't ready. Okay, so at 4:00 PM, they brought my food. I didn't check it; it's late, they should have made sure everything was there. So I get home, I'm missing my loaded potato wedges, so I called. A girl answered, and I told her. She said, "Okay, let me talk to my manager." Ten minutes later, the manager gets on the phone, tells me everything I told the girl, then had the nerve to say, "We ask people to check it before they leave. Did they not ask you to check it?" No, they didn't, but that tells you right there people be missing food if the restaurant asks you to check it before you leave, but if they did, I would have noticed the missing food, duh. Then she says it was "busy," huh, and chuckles. What's funny? I don't find anything funny. Unprofessional then says, "Can I put you down to come get one later, or do you want to come back today? I'm on my way now." She then tells the girl, "He's on the way to pick it up." I don't know how she became a manager, but she shouldn't be, nor will I return here.
they’re dictated by horrible management and use that as an excuse to mistreat their employees and customers. their bartenders only care about themselves and provide horrible customer service. The only good bartender is Daniel, he’s always so amazing and make such good drinks!! Nalani is also a great server when we’re in bar, but please never get served by Jazlyn she’s horrible and rude, slow, and her drinks never taste right.
Never come here!! First off, it’s dirty as hell in there, you guys should maybe clean all the food and trash on the floor. Second off, horrible customer service. We waited over an hour for our food, which brings me to my next point, the food quality. This was probably the worst wings I’ve ever had. It’s pretty hard to mess up wings and they found a way, and the fries were cold. I paid around $25 for inedible food and lost around 2 hours of my life I’ll never get back.
I had a really disappointing experience here. The food took a long time to come out, and on top of that, our drinks were never refilled. I sat there and watched one waitress taking care of about 10 tables all by herself while another employee just walked around, staring at us waiting for refills, and only wiped down tables instead of helping. The poor waitress was clearly stressed and overwhelmed due to being understaffed. To make matters worse, this was opening week for college football in a college town, you’d think the restaurant would be prepared for the rush. Instead, service was slow, frustrating, and unorganized. Definitely not the game day experience we were hoping for.
Came to this Buffalo Wild Wings? And had the most terrifying horrible service. I've ever had. We waited over 45 minutes for our food. When the food came out, it was cold so cold. The fries stuck to the plate. The cheese on the macaroni was solid. When we asked to speak to a manager, he came out. We showed him the food and asked him to touch one wing. He proceeded to touch all the wings with no gloves and expect us to eat . Then he explained the reason why was because they were on a smoke break.before that I had. Asked the server how long it would take to get our food. Because they were all huddled up hanging out Talking. Then the GM comes out. Looks high. Can barely open his eyes? Showed him the hair in ranches. He answers , " You take the good with a bad?" That's the best they can do, and we still pay the ticket. I guess the GM was on the same smoke break as the staff.
The worst wings I’ve ever tried to eat. I ordered 15 boneless wings and they were somehow burnt cold and had no sauce on them all at the same time. I picked up the order at the exact time that the app said they’d be ready. But clearly these wings had been burnt long before I ordered them. They were the nastiest wings I’ve ever tried to eat. Why eat them? Because they cost me almost 40 dollars and I didn’t have time to return them. Absolute trash. I will never go back to this b dubs again. I can’t say it enough, these were the absolute worst wings I’ve ever seen smelled or tried to taste. God awful.
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Informationen über Buffalo Wild Wings
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6320 19th St, Lubbock, TX 79407
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6320 19th St, Lubbock, TX 79407
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