Excelente experiencia en Ginos. La comida estuvo muy rica y el ambiente muy agradable, pero lo mejor fue la atención de Rosy. Fue súper amable, atenta y cercana en todo momento, siempre con una sonrisa y pendiente de que no nos faltara nada. Da gusto encontrarse con personas así, sin duda hace que quieras volver. ¡Gracias, Rosy!

Personal muy amable y la comida nos ha gustado mucho. Muy buena relación calidad- precio. Servicio muy rápido. Repetiremos cuando volvamos de visita por Madrid.

Rosy su atención maravillosa, sus recomendaciones, la calidez con la que nos recibió hizo de la experiencia culinaria algo único y César el chef me hizo sentir estrellas en la boca. Yo les daría todas las estrellas michelin.

Aziz Albussaili

The food was great & the service also was very good.

Anthony Muhye

Excellent service, perfect food. Very intimate. Aouatif always gives us a great experience.

Jenelle Morena

Love the red sangría!❤️ Food, service, atmosphere all good ⭐️⭐️⭐️ Plus I had a 20% discount QR code I got from the hostel I booked (where I'm staying for my Madrid trip). Thank you!

Ava O Reilly

Even though it was very busy, the staff were super friendly and attentive! The food was amazing and at a good price!

DryBeanz

The food was really nice. Got a decently sized pizza and wine for ~16 euros (including 20% discount). They didnt have any waiters who spoke english but i still got by. The restaurant is underground so if youd like a quiet place to eat without the traffic above ground. This is for you!

Zoltán Malý

Highly recommend this place, perfect place to eat some original Italian food in Madrid 👍Really love this place :)

Esteban Merino

AMAZING!!! What a wonderful Italian taste in the heart of Madrid. The staff was super friendly and accommodating. My waitress Lourdes was so kind and attentive. And the food, WOW it does taste like you are in Italy. I highly recommend to stop by, you won’t regret eating here.

+2

Pablo Santos

We were 3 and all we ordered was very good and the prices are very reasonable. Will go back for more.

Tina Fisher

Delicious meals! We had dinner and were both very pleased with our choices. We selected lasagna and chicken with potatoes and oregano. The service was also fantastic.

Fernando Sarael

Pizza is thin crust, right amount of crispiness with generous toppings. Really liked it! Paired it with a nice glass of Rioja. Staff is attentive and friendly. Highly recommended!

Courtney Harding

Lovely dinner, we went for Valentine’s Day and it was really nice inside, the service was great, people were so friendly would define go back!

Hytopia Skywalker

During my short trip to Madrid, I visited Ginos twice. I always love pasta, so I'd say the food here was quite my type. The Moscato from Piedmont was excellent. Piedmontese wine never disappoints me^^ I like the stuff here as well. They were warm and modest. I hope this restaurant will run a better business after this pandemic!

Mohamed Alhamadi

I love this restaurant. The menu is so delicious, I always visit it every time I'm in Madrid or Barcelona. The pizza is so delicious and the atmosphere is good. I hate that in evenings it gets really hard to get a table but its worth the wait.

Ambiente agradable. Comida, similar a la de cualquier restaurante de la franquicia; se nota que han disminuido las cantidades de los platos, disimulado por los platos grandes decorados; ya no te quedas igual de satisfecho. Esta vez destacaría la amabilidad, profesionalidad y diligencia del personal que nos atendió

Rica comida, sabemos que habia mucha demanda y por eso se demoraba mucho la comida. Tardaron más de media hora en traernos el postre. El baño estaba sin papel y demaciado sucio. Si bien la comida es muy rica y siempre recomiendo las pastas de este lugar, tiene algunos servicios que mejorar. Buena atención.

Lucia es genial para atendernos en el ginos de Madrid metro Sevilla Me cambio mi opinión mañana que tenía del restaurante a una buena experiencia

Fuimos a comer unas pizzas, y nos gustaron más con masa napoletana que fina. Personalmente la ibérica (con paleta ibérica, queso manchego y tomillo) fue mi favorita. Como postre, pedimos il gelato colossale (con helado de chocolate y avellana, riquísimo) y el dolce della nonna (una torrija de brioche que está rica, pero el helado de pistacho que lleva es horrible, sabe super artificial).

Iva Opacic

Basic and bland food. Chicken was raw, we got another one after complaining.

B Joseph

After a very exhausting day, we found Gino's. The wait staff was very nice and accommodating with our lack of Spanish. We had spaghetti bolognese, pizza volcano, ravioli and 2 orders of chicken with potatoes a d tomatoes. All were very good and we recommend the restaurant. The lava cakes were really tasty as well. Enjoy!

+1

La pizza deliciosa, las pastas no realmente. Criticas constructivas para el lugar si es que lo leen: deberían rever la cantidad de baños para la cantidad de clientes que reciben, el hecho de que la cocina se encuentre abajo aparte de que hace que demoren en llegar los platos me da pena por los trabajadores subiendo y bajando esas escaleras todo el día cargando con los platos, por último, no nos recepciono nadie cuando llegamos esperamos aprox 10min sin que nadie de las 5 personas que allí estaban trabajando se tomaran 1 segundo en al menos decir “buen día enseguida estamos con ustedes” estuvimos a punto de irnos

Un Ginos más, la comida es buena y el ambiente acogedor. Pero el servicio deja mucho que desear. En todas mis visitas a este Ginos he tenido algún tipo de problema, o esperas de más de una hora por algún plato o malas caras por ser celíaco. Entiendo el ajetreo de personas que un sitio así puede ocasionar, pero el trato al cliente siempre debería ser la prioridad.

WorldTraveller 1960

This is a basement with no windows, no atmosphere and no service. The owners are too cheap to recruit adequate staff and you will wait a long time to order, to get your food, and to pay. The pizza was not too bad.

Tiff R

Good service, but 2 out of 4 dishes were served cold. For roughly €90, that’s not acceptable. Disappointing overall.

Akmalef 3912

This is not an Italian restaurant. I choosed the "traditional carbonara" and it's wasn't. They just cooked the pasta (better than other restaurants) and putted it into the yolk (and it's really dangerous for the bacterias). It's just an average restaurant that try to attract the clients with the words "Ristorante Italiano". The service it's average, I would like to put a 5 stars to the service, but they don't clean the table when they take and bring another plate. So at the end, i suggest you this restaurant if you would like to have a medium low dinner without the noises of the center.

Jorge Gomes

Bad experience. The Sparkling Sangría was just an excuse for overpriced lemon Fanta®. The service was also terrible. We waited around one hour for the food. We had to ask twice for it. Only the second time the waiter actually went to the kitchen and check. Our order ticket had been lost. Couldn’t the waiter have checked the first time instead of giving a generic answer?

La mesera morena muy maleducada se paso la noche entera gritándole a su compañera frente a todos los clientes. Nos hablaba de muy mala manera a nosotros también. Nos trajeron el queso de la fondue fría y luego nos cobraron €3.7 por DOS ROJADAS DE PAN!

Terrance Ballinger

I had high hopes for this place based on how nice it looks inside, but unfortunately, that’s where the positives end. The service was absolutely terrible—our server never once checked on us, and we even had to get up and find someone just to pay the bill. The food may look good in pictures, but trust me, it was far from it. Overall, a below-average experience, and I will not be back.