El Pollo Loco

Very clean restaurant, very friendly nice employees and the manager name Rene He is very professional and kind very good customer service and experience. Thank you 💓

Angel Rios

Food was great. Freshly made and good atmosphere. You can tell it was made to order. The staff keeps the joint clean and enjoyable. Delicious and fresh... Did I mention it was fresh?.

e penny

Take out, ordered complete. Remembered to order the 'extras'.

O B

This place was great from the second I walked in. The whole staff is in sink with each other with the welcome. They work well together and it shows. Food was fresh and ready in timely manner. Thank you very much!

Mz A

Very nice and friendly staff clean place healthy food good

Jonathan J Erickson

I'm consistently happy with this Pollo Loco location in terms of quality and service. I do wish they had the "Wing Lover's Special" available more often.

Crystal G

Very clean restaurant, very friendly nice employees and the manager name Rene He is very professional and kind very good customer service and experience. Thank you 💓

Marleen

I had a coupon for $3.00 off the kid looked at me like it was weird. Overall good food here and clean and safe. Use your coupons it saves!

Romender Jean

Was in the neighborhood and decided to stop for dinner my husband and I both had the double chicken tostada salad. The food was very good and fresh. The workers were all very nice and helpful. The place was nice and clean even the restroom was very clean.

Helga Fayazzadeh

The place has changed so much since new management took over. Service is great and the staff seem happy and are welcoming. The food is much better too, fresh and actually warm when served. Happy to be able to come back and enjoy this location again. Hats off to the new management.

Renee

This El Pollo Loco is by far the best El Pollo Loco I have ever visited. The cashier, cooks and the management team are the greatest. To see them work together as a group is just amazing. I most definitely will return soon.

Once location centrally located in Manhattan beach area off the main road. Large parking area and clean store interior with ample seating and updated look. Food during lunch was hot and fresh. I ordered a two piece meal with mashed potatoes, side salad, and corn tortillas and it was good. Salsas at condiment bar has spice and and good kick so I would avoid giving it to the kids. Chicken pieces seemed small but I think that is the case everywhere and not just this location. Staff was friendly and helpful. Condiments bar area was fully stocked. Will be back.

Jimmy Fung

Once location centrally located in Manhattan beach area off the main road. Large parking area and clean store interior with ample seating and updated look. Food during lunch was hot and fresh. I ordered a two piece meal with mashed potatoes, side salad, and corn tortillas and it was good. Salsas at condiment bar has spice and and good kick so I would avoid giving it to the kids. Chicken pieces seemed small but I think that is the case everywhere and not just this location. Staff was friendly and helpful. Condiments bar area was fully stocked. Will be back.

The food at this Pollo Loco was tasty enough, but there was one problem with my chicken avocado bowl. That was that the avocado was not fresh. It had brown around the outside. I was very disappointed in the avocado. Also, I felt the bowl did not look anything like the photo, and the double chicken tostada bowl didn’t look like the picture either. The content was a little lower than what the pictures showed. If I had felt like coming back, I would have, but I didn’t feel like it. If the manager sees this, then maybe he will arrange for me to have a free chicken avocado bowl.

I swung by this spot craving some fire-grilled chicken, and it mostly delivered. The citrus-marinated chicken was juicy and flavorful, and the warm tortillas were a nice touch. The service was quick, and the staff was friendly. However, the sides were a bit underwhelming, and the dining area felt a bit cramped during the lunch rush. Overall, it's a solid choice for a quick, tasty meal if you're in the mood for grilled chicken

Friendly staff, decent amount of parking, food is usually fine. The last time I went, the chicken inside my chicken avocado quesadilla was dry. ***BUT the chips were the freshest, warmest chips I’ve EVER had from any El Pollo Loco in the 15+ years I’ve been patronizing the chain!***

A Z (A)

Friendly staff, decent amount of parking, food is usually fine. The last time I went, the chicken inside my chicken avocado quesadilla was dry. ***BUT the chips were the freshest, warmest chips I’ve EVER had from any El Pollo Loco in the 15+ years I’ve been patronizing the chain!***

Zoya Gap

I swung by this spot craving some fire-grilled chicken, and it mostly delivered. The citrus-marinated chicken was juicy and flavorful, and the warm tortillas were a nice touch. The service was quick, and the staff was friendly. However, the sides were a bit underwhelming, and the dining area felt a bit cramped during the lunch rush. Overall, it's a solid choice for a quick, tasty meal if you're in the mood for grilled chicken

The cashier was friendly and welcoming. Unfortunately our meal was missing tortillas and the rice tasted burnt. Everything else was good. I recommend this location works on making sure the food is cooked right and that all items are included. With that I would have gladly left a 5 stars. Hoping for better next time.

Sher21

The cashier was friendly and welcoming. Unfortunately our meal was missing tortillas and the rice tasted burnt. Everything else was good. I recommend this location works on making sure the food is cooked right and that all items are included. With that I would have gladly left a 5 stars. Hoping for better next time.

This is my 3rd time coming to this Pollo Loco location. And in all 3 visits, my orders have been incorrect or with portions that are smaller than other Pollo Locos. So be aware of your order, especially when going through the drive-thru. They rush you, they don't like offering sauces for your food and don't even give a receipt. I'm not coming back. Other locations are more attentive to you as customer.

Ed I

This is my 3rd time coming to this Pollo Loco location. And in all 3 visits, my orders have been incorrect or with portions that are smaller than other Pollo Locos. So be aware of your order, especially when going through the drive-thru. They rush you, they don't like offering sauces for your food and don't even give a receipt. I'm not coming back. Other locations are more attentive to you as customer.

This is like a regular at all your locations I have gone to. Not sure what is going on and why el pollo loco here and in Hawthorne Lawndale and Gardena all do this. This is very inconvenient when we order thru an app and expect to be done by the time promised on the app. Now here we are having to go thru a busy SLOW drive thru. We all have busy lives so it’ll be helpful if you just don’t allow the app to let us order curbside when it’s not offered. Now I’ll be late to picking up my children from school because I was hoping to get a lunch for them before I picked them up. Now this line is not just slow but long and no way I can get out. Very disappointed

Kathleen M

This is like a regular at all your locations I have gone to. Not sure what is going on and why el pollo loco here and in Hawthorne Lawndale and Gardena all do this. This is very inconvenient when we order thru an app and expect to be done by the time promised on the app. Now here we are having to go thru a busy SLOW drive thru. We all have busy lives so it’ll be helpful if you just don’t allow the app to let us order curbside when it’s not offered. Now I’ll be late to picking up my children from school because I was hoping to get a lunch for them before I picked them up. Now this line is not just slow but long and no way I can get out. Very disappointed

DO NOT COME HERE DURING LUNCH TIME(12-2) DURING THE WEEK. They’re INCREDIBLY slow. Food/customer service is always really good but man, the wait is really astronomical. *Update* after waiting 30minutes in line, I was told I had to pay for each creamy cilantro I wanted. When I told the worker that was no problem, she then closed the window, opened it and offered me 1 then told me she couldn’t give me nor sell me anymore because they are only for the salads. How on earth are they going to tell me I can’t use a condiment how I see fit if I’m paying? Also, if they are 75cents each, why did she give me 1 for free but not allow me to buy any more?

We have been patrons of El Pollo Loco in Manhattan Beach for 20 or even more years. We always liked the fare which typically was superior to the other fast-food restaurants nearby. We also liked the experience and interaction with the staff, some of whom over time had become familiar faces. Unfortunately, this El Pollo Loco location has deteriorated badly, for starters they now close weekdays for dine-in customers already at 5:00pm, whereas most clients would want to enjoy a dine-in experience between around 5 pm and 7:30 pm. Regretfully these limited restaurant hours for dine-in customers is a great inconvenience, particularly for the many loyal local patrons. In addition, the quality of the fare is getting poor. The pieces of chicken we got yesterday were still raw at the bone but scorched on the outside. This was not the first time. OK, once it can happen, that an under-cooked piece ends up getting slipped in, but not repeatedly. Not wanting to get sick we had to discard them. Also, even though explicitly asking for the salsas, none were furnished and having a plastic bag handed over through the car window one of course does not readily think that is is necessary to check. We are very disappointed – seemingly the owners of this location do not care. We also noticed that the staff is not particularly friendly, the reasons about which one can only guess. Regretfully and with quite sad sentiments we decided that we will no longer patronize this El Pollo Loco establishment.

Ask for extra cilantro dressing and pay $.55 for watered down dressing. They had zero napkins and to top it off, the girl working the drive thru window had a horrible attitude. I never want to return to this location. Go to the one on Oceangate and Roscrans if you want great service!

Regina Bass

Ask for extra cilantro dressing and pay $.55 for watered down dressing. They had zero napkins and to top it off, the girl working the drive thru window had a horrible attitude. I never want to return to this location. Go to the one on Oceangate and Roscrans if you want great service!

Zimmerwald 2011

We have been patrons of El Pollo Loco in Manhattan Beach for 20 or even more years. We always liked the fare which typically was superior to the other fast-food restaurants nearby. We also liked the experience and interaction with the staff, some of whom over time had become familiar faces. Unfortunately, this El Pollo Loco location has deteriorated badly, for starters they now close weekdays for dine-in customers already at 5:00pm, whereas most clients would want to enjoy a dine-in experience between around 5 pm and 7:30 pm. Regretfully these limited restaurant hours for dine-in customers is a great inconvenience, particularly for the many loyal local patrons. In addition, the quality of the fare is getting poor. The pieces of chicken we got yesterday were still raw at the bone but scorched on the outside. This was not the first time. OK, once it can happen, that an under-cooked piece ends up getting slipped in, but not repeatedly. Not wanting to get sick we had to discard them. Also, even though explicitly asking for the salsas, none were furnished and having a plastic bag handed over through the car window one of course does not readily think that is is necessary to check. We are very disappointed – seemingly the owners of this location do not care. We also noticed that the staff is not particularly friendly, the reasons about which one can only guess. Regretfully and with quite sad sentiments we decided that we will no longer patronize this El Pollo Loco establishment.

Brandon Fuller

DO NOT COME HERE DURING LUNCH TIME(12-2) DURING THE WEEK. They’re INCREDIBLY slow. Food/customer service is always really good but man, the wait is really astronomical. *Update* after waiting 30minutes in line, I was told I had to pay for each creamy cilantro I wanted. When I told the worker that was no problem, she then closed the window, opened it and offered me 1 then told me she couldn’t give me nor sell me anymore because they are only for the salads. How on earth are they going to tell me I can’t use a condiment how I see fit if I’m paying? Also, if they are 75cents each, why did she give me 1 for free but not allow me to buy any more?