John A

On occasion I like to grab a McDonald's Filet-O-Fish and today was one of those days. Let me recommend adding pickles if you are a fan of pickles and the McD's fish sandwich. Now I'll address the three star review. The fish sandwich was $5.19 and another $0.49 for the pickles (upsell for pickles?). This is just too much for such a basic sandwich (especially when comparing to the value menu). I guess I'll get a double cheeseburger next time and wait for lent to roll around again before getting another fish sandwich.

Kim

April 2022 - Drive thru. Didn't walk in. Yes this is a review for McDonald's and yes it was much less than our usual decent experience. Service/Ambiance - I do feel bad for the staff having to hear complaints from customers about 'thin nuggets'. And I understand this is McDonald's but... these are ridiculously thin. What really bugged me though was that when we called in to let them know about this, the staff immediately said they were aware of the issue and there's nothing they can do about it. I don't blame the person who answered the phone at all but I do blame management and hope they see this because it sounds like you know there's an issue but are still jipping people by selling thin nuggets at regular price! If you're going to sell spicy chips, then don't call them nuggets.

Joy Hsieh

I use my points to redeem a breakfast sandwich. Arrived at curbside pick up. Decide to order another coffee. The deliver person questioned me: ''do you have more orders or this is the last one?" Excuse me? What's the issue here? I can't order more than twice or you are annoyed to deliver? Attitude problem here people. Very unpleasant.

Jimmy Mui

Ran into the rudest manager on duty. There was a missing item for my mobile order. This guy (Geranno) did not care to listen or try to help a customer. He just pointed to the printed order slip on the bag and repeatedly said "It is not shown on the paper. You did not order it". Amazing how this person was hired by McD to work in a customer-facing position and even promoted to be a manager.

Updated\nHad Craving- and zero time\nGuess what NOW\nWant Extra Pickles cost $.49 cents\nWant Extra Sauce cost $.59 cents\nSo $1.00 More\nNOT to have a\nFreakin Dry burger\nMcDonald's\nEpic FAIL\n\…

Updated\nHad Craving- and zero time\nGuess what NOW\nWant Extra Pickles cost $.49 cents\nWant Extra sauce cost $.59 cents\nSo $1.00 More\nNOT to have a\nFreakin Dry Burger\nMcDonald's\nEpic FAIL\n\…

Rude workers. The old guy there should be fire. I waited over 20 minutes for an order and the old guy was rude. He would look for my order or make it when it was paid already. And told me to cancel…

Terrible service..I asked for my fries to be extra salted and they put 2 salt packets inside the box of fries... No hello..no smile from the lady handing food from drive through..looked like a ma…

Terrible service..I asked for my fries to be extra salted and they put 2 salt packets inside the box of fries... No hello..no smile from the lady handing food from drive through..looked like a mana…

worst customer service by the actual manager. \nMature male, Gray hair. very rude and not\nHelpful in any way. The way he talks to customers is like he doesn't even want to do his job, people were …

I've never eaten so many egg shells in my breakfast mcsausage as I have at this location. The workers need some training or be more careful when making eggs. It ruins the entire meal. Do better!

Adriana was one of the most rude and unprofessional people I have ever encountered. I ordered breakfast through the app before their cutoff time and they wouldn't fulfill my order because they said…

Dont go horrible service communication and couldnt get a happy meal right sad as workers

Walked in with a good attitude came out horrible food was stale and cool and dry didn't come with my sauce and she said oh l got you your sauce overall horrible.

Service was so bad there was no one at the cash register. Worker doesn't seem like they want to work there. Horrible attitude and we ordered fries only to be told 30 MINS LATER that they have no mo…

Came here after work. Around 12:00am and I was looking for a quick bite. Literally, it was just the food quality. My cheeseburgers and fries tasted extremely old. Like the food was sitting out and …

The very unpleasant manager on Sunday I ordered hamburgers without tomato sauce, I got home and all with tomato sauce ,next day I ordered online cheeseburger I went to pick them up and I checked th…

The very unpleasant manager on Sunday I ordered hamburgers without tomato sauce, I got home and all with tomato sauce ,next day I ordered online cheeseburger I went to pick them up and I checked …

Went here for breakfast during my lunch at work and got food poisoning an hour later and left work early and I'm still at home throwing up. Don't eat here. Sorry for the explicit pictures but this …

Every single time over the last couple months I've done a breakfast mobile order for this location. It's always a 20 to 30 minutes sitting and waiting and they always forget things. They don't have…

The same lady manager is the worst manager ever I met in any McDonald's. My double cheese burger order had to wait for 18 min for mobile order and still not come, so I went in and inquired. It …

The same lady manager is the worst manager ever I met in any McDonald's. My double cheese burger order had to wait for 18 min for mobile order and still not come, so I went in and inquired. It was …

Do not go to this McDonalds. This is the worst McDonalds I have ever been too. Most unfriendly employees ever. Basically tell you they do not want your business. food is terrible. Please do not pat…

Jordy

The people are strange that work here. It’s like they’re controlled robots.

Margret

I went on a Wednesday morning and there was a lot of people in the parking lot/drive thru due to this only being opened in the early morning. I got the #1 order and my ham sandwich was burnt.

Rick Redcheckoh

I went through drive thru early Saturday morning. In a very feeble voice( non human) i was asked "are you using tour mobile app?" I said "no". Several seconds later fhe question was repeated, i again said no. I ordered a normal breakfasy No. 8 and a"avertized special" and steak,cheese and egg on a toasted bagel. Early enough no one be hind me, the girl at the window asked me to pull into yhe number one oarking spot to wait. I did. Eight minutes later, another woman brought my food in a sealed bag. I asked her if rhere was a problem. She replied no. I asked did i do anything wrong, to wait 8 minutes after paying with no one behind me?( time stamped reciept) She said no, i should "know better that to order a steak bagel so early" Now: when i opened the sreak bagel, it was obvious, the steak portion was microwaved for too darned long, and was noe a jerky bagel. Or maybe a better analogy is a charcoal bagel. I would have went back to complain as for my $20.31 back, but calmer thoughts prevailed. Maybe i can save another McDonalds addict from the same fate. Good news, there is another McDonalds a few blocks away next time for me!

Carla Bravo

Ordered food online for my daughter to pickup. She was told that a code required for pickup and I was never given one. Found out later (I called) that food was never made (phone from which the order was placed must be within 5 miles of the restaurant) and the code was the order number. Really messed up system! Plus, the woman I spoke with keep speaking over me and at one point told me "It's not a good idea to do this." What? I can't order food for someone else to pick up???? Makes no sense. They. need to improve their systems and create a protocol for handling guest complaints that isn't insulting.

Michael Parkwood

Food was good, service polite and professional but after paying $20 for breakfast and a small coffee refill costs 51 cents is sad, pathetic and wrong and ruined the visit. They already make a killing off of coffee, but charging for a small refill? The one in Duarte is the same...ridiculous. Won't be back.

Robert Ferrari

All I wanted was to redeem.1500 of my 2400 points for a cone and drive through. The attendant told me 2.83 please. I told her this was redeemable from my reward points. She refused to help. I pulled over and tried to go to the counter and they closed. Very bad service!!!

JD T

Came into the restaurant during what's listed online as busy, there was 1 person behind the counter (as everything is expected to be digital now, this is forgivable) but a decent amount of families waiting to order. Went to grab a seat and every single counter was covered in trash, had to ask someone to clean it for us because there were no napkins readily available. The table smelled like bodily fluids, and the trash cans were filled to the brim-- all of them. To top it off, I went into the restroom and there was fecal matter surrounding and decorating the toilet paper of the bathroom. I'm usually a forgiving reviewer, but this was disgusting.

Thomas' Roundhouse

This morning, I had a concerning experience while dining at this restaurant for breakfast. As someone who has been a loyal McDonald’s customer for over 40 years, I was surprised and disappointed by how Asian customers were treated during my visit. The store manager or supervisor, identifiable by a white shirt and yellow safety vest, interacted with customers in a noticeably inconsistent manner. While greeting other patrons with courtesy, he appeared dismissive and unkind toward several Asian customers. In one instance, I observed a senior Asian customer politely requesting a coffee refill. The manager responded curtly and demanded $0.50 for the refill. However, I witnessed several other customers receiving free refills without issue. This incident stood out to me because it seemed inconsistent with McDonald’s values of diversity, inclusion, and respect. While this may be an isolated case, it raises concerns about whether similar behavior might occur elsewhere if left unaddressed. I share this feedback with the hope that McDonald’s takes the appropriate steps to review this situation and ensure such experiences are not repeated. I remain optimistic that the company will continue to uphold the high standards of fairness and inclusivity that it is known for. Thank you for your attention to this matter.

Tea Chai

If you have to go there, make sure they get your order right before you leave. I ordered the #7 and got two cheeseburgers with extra pickles and mayonnaise!!! WHEN DID THAT HAPPEN?! I don’t eat Mayo at all so I almost threw up when I saw it and… am suffering for unpleasant pains because I decided to try it because I was so hungry. NEVER again!! Gross beyond belief!!! Just drive further!!