Veronica Gomez

Located off the Interstate so it's easy to access their parking lot. Friendly staff. Quick service and hot food. We shared the 7 piece chicken tenders meal with fries. We also ordered a side of corn nuggets. 👍Clean environment and clean restrooms.

Charity C

Stopped by here on 6/17/19 on my way to Dallas. Logan took our order and he was very friendly and provided great customer service. The place is also very very clean. After we left with our food, I was disappointed because my food was cold and I asked for a roll and instead had cold hush puppies. So we turned around and brought the food back. Logan apologized and Josh confirmed my new box was hot and correct. He was right, the tenders were piping hot and delicious. Therefore a 1 star review turned into a 5 star. Tell the guys I said thank you! Nothing worse than being hungry on a road trip and disliking your food. Glad that was avoided. 😊

J. Monty

1st time here. Passing through on a touristy trip. We used the Google app to find this place and the pictures helped is decide on coming here. Overall average: B+. Good portion sizes and great tasting. We opted for the chicken tenders and they were huge and not skinny. Good taste, not dry, crispy and good. Mashed potatoes were different but, once I tasted them, they didn't disappoint. Gravy could've been warmer and the fries could've been hotter. We paid $23.00 for the family order of chicken tenders, 2 large family sides, 8 rolls, 3 large, 32 ounce tea's, and sauces and seasonings. Definitely try both versions of the Serendipity packets. We will return.

+2

alexander castilleja

This is one of our favorite places to eat. It’s a 3x’s a month kind of spot. However my order today was off but not by much. Today I called spoke with manager who by the way was rude, short, and in a hurry to get off the phone with me, it seemed…I paid for a 4pc and a 7 pc + 3 pc +1xtra thigh…but ended up with 2 4pc meals, and my 3+1… so in her words she’ll make it right by giving us those three pc whenever I wanted… and quickly got off the phone with me. She seemed so rude and in a hurry I couldn’t even mention how I couldn’t eat my meal cause it tasted so old. Over $55 meal and couldn’t make it right. So how do I really make this right?

G V

I will admit I'm hard to please food was average not bad not great not worth coming back for. Docked some stars due to feeling rushed and not so friendly. I will probably not come back but I'm not entirely disappointed either. Get some friendly staff and maybe lower the prices a tad and maybe I'll try again. Until then Popeyes and Cains both are a better deal, quality and service.

Gerald “G” Sanders

Ordering via the drive through was frustrating because the employees apparently couldn't hear me very well. I'm not soft-spoken and I don't have a loud vehicle so I'm not sure what the problem was there. After paying for our seven-piece tender meal (which was surprisingly expensive), my wife noticed that they didn't hear me order an extra side of mac 'n cheese. We ordered it immediately after receiving our food at the window and just waited for it. The mac 'n cheese was not good at all. It was flavorless, the "cheese" was very runny and the actual pasta (macaroni) was pale and colorless. It was not worth the wait or extra money. The chicken tenders were surprisingly good for not being very fresh but honestly they were great. I hope the pictures do some justice but the mashed potatoes were seemingly half empty. After pouring out the gravy, there seemed to be a scoop of mashed potatoes that was missing. I've had my fair share of mashed potatoes from Chicken E and this was abnormal. It is the new year, so maybe it's something new... The roll and the sweet tea were both delicious so they helped earn the "it was okay" review. After this experience though, I'm hesitant to return to this location and more tempted to go to other locations or just go to Cane's.

Joshua Gholston

My wife & I love Love chicken express, it’s our go to chicken spot in NB. Dining in no issues everything is on point & service is solid. Drive-thru on the other hand is a real hit & miss. I know there is no way they would have served the smallest pieces of chicken on the planet if it were dine in so why serve it in the drive-thru??? My roll was larger than the chicken 🙄 No Bueno Chicken Express

Asha Anderson

Ordered a 7 piece with fried pickles and ordered a 4 piece with corn nuggets. My 7 piece only had 4 pieces in it and the fried pickles tasted old. Definitely not worth $32

Hecho D' Palo Woodworking

​Subject: Disastrous 33-Minute Wait for Simple Order (11/16, Order #4) ​The service today, Sunday, November 16th, at 11:00 AM was disastrous. I waited an unacceptable 33 minutes for a simple order (#4), which significantly cut into my limited lunch time. The kitchen operations appear uncoordinated and highly inefficient, with orders being fulfilled out of sequence. Management must address the severe lack of organization and staff training immediately to prevent future negative customer experiences.

Kyra Cook

Called this location to try to find a resolution because all of our chicken was undercooked. Was told “ well no one else has called and said anything” Asked to come back a different day because we work early in the morning and was met with attitude and no told you can only come back today…. I’ve never had issues at the common st location. My advice don’t come here.