Wonderful place to get away from the noise and bustle of the city. I got a tea and sandwich which was delicious. I saw someone else on here complain about the time it took to get served, that was not my experience. I barely waited five minutes for my order to arrive! Will be coming back very soon.

My weekly spot for coffee with a friend. A true 5 star experience. Excellent coffee, service and ambiance. What else can you ask for?

I had a really yummy housemade almond cappuccino here. Who knew lobby cafes were starting to really hone in on their coffee QC?! I loved the decor and vibe here. I didn't feel uncomfortable at all, not being a hotel guest.

Cosy and beautiful place for a coffee or lunch. Lovely warm atmosphere, with chill jazz music.

Stefania Belussi

Cosy and beautiful place for a coffee or lunch. Lovely warm atmosphere, with chill jazz music.

Andrew Stern

I don’t even want to rate this place or tell anyone about it. I love it so much and I hope it stays quiet and cozy! 5 stars

Pedro Giraudo

My weekly spot for coffee with a friend. A true 5 star experience. Excellent coffee, service and ambiance. What else can you ask for?

Taylor

I popped in to scope out the cozy lobby area to work from. The F&B director, Keith, approached me and asked how he could help. He offered to give me a tour of the area and was incredibly nice and helpful. He kindly let me know that they prioritize those staying at the hotel for seating (which is completely understandable) and that they just ask those working at the hotel to be accommodating, kind to the staff, and order food/drinks. The space itself was intimate & cozy - definitely a place I’d like to spend hours drinking coffee and reading a good book. I didn’t get a chance to try any of their food or drinks but I definitely will be back to do so. Shoutout to Keith for turning me into a customer!

Dylan Moore

Wonderful place to get away from the noise and bustle of the city. I got a tea and sandwich which was delicious. I saw someone else on here complain about the time it took to get served, that was not my experience. I barely waited five minutes for my order to arrive! Will be coming back very soon.

deb s

Gluten free croque madame. Yes, please! If you have CIRS, sit outside.

Abe Kipnis

I had a coffee, avocado toast and vegan sausages. Great decor and company. Fun brunch place for spending New year's day or any other weekend/holiday

Autum

I had a really yummy housemade almond cappuccino here. Who knew lobby cafes were starting to really hone in on their coffee QC?! I loved the decor and vibe here. I didn't feel uncomfortable at all, not being a hotel guest.

Nicholas Atgemis

I guess some things are just meant to be. I had just as i checked out, the best chicken sandwich in over 3 years which was served on such a crunchy and rustic panini that i thought i might justin timberlake in my pants. 100% go here.

Gregor J. Rothfuss

Didn't see the alleged fireplace. Coffee pretty meh but they have free wifi.

Sirintip Phasuk

Great atmosphere. Serves food, drinks, and coffee

Great atmosphere. Serves food, drinks, and coffee

Didn't see the alleged fireplace. Coffee pretty meh but they have free wifi.

The coffee and service were a bit underwhelming but the atmosphere of this place is *incredible.* Lots of cozy places to sit, dark wood, and fireplaces. We waited a long time for our check but I would probably come back because the ambiance was so great.

A secret gem in the city that I would love to remain hidden and relatively less known. The coffee and tea is good and the setting is very relaxed. You can easily spend the entire day hanging out here by the fireplace.

Cozy, quiet, upscale spot for coffee/light meals. Free WiFi, comfortable atmosphere. Staff is rude, not very helpful overall. High prices for coffee and such, but worth a premium for the classy environment. Staff should be friendlier and more hospitable. Great spot to get some work done with a coffee if you don’t mind putting up with the staff.

Emma Flaherty

The coffee and service were a bit underwhelming but the atmosphere of this place is *incredible.* Lots of cozy places to sit, dark wood, and fireplaces. We waited a long time for our check but I would probably come back because the ambiance was so great.

rohan nayyar

A secret gem in the city that I would love to remain hidden and relatively less known. The coffee and tea is good and the setting is very relaxed. You can easily spend the entire day hanging out here by the fireplace.

You'll notice that many of the reviews here comment on the lack of service. There's a reason for that. Ordered coffee. They don't have cream. You'd think a flossy, upscale place like this would have cream, but ... no. Okay. Coffee isn't great and not that hot, but it is what it is. The waiter disappears. Never saw him again. Literally. An hour passes? I ask the hostess for a waiter. Nothing. I ask the busboy for the manager. A different waiter finally appears. Nice fellow. Takes our order. The manager wanders over, and everything about him exemplifies "I don't care." So I finally understand why the original waiter was so lackluster: It's the leadership. It usually is. This is a great venue and would be terrific place to if they could find a manager who could, I dunno; manage.

Hawkeye

You'll notice that many of the reviews here comment on the lack of service. There's a reason for that. Ordered coffee. They don't have cream. You'd think a flossy, upscale place like this would have cream, but ... no. Okay. Coffee isn't great and not that hot, but it is what it is. The waiter disappears. Never saw him again. Literally. An hour passes? I ask the hostess for a waiter. Nothing. I ask the busboy for the manager. A different waiter finally appears. Nice fellow. Takes our order. The manager wanders over, and everything about him exemplifies "I don't care." So I finally understand why the original waiter was so lackluster: It's the leadership. It usually is. This is a great venue and would be terrific place to if they could find a manager who could, I dunno; manage.

Nikita Volkov

The glass holder is broken! Hot water got on my hand! Terrible place…

The glass holder is broken! Hot water got on my hand! Terrible place…

Asked for my burger cheese only and medium. Came out rare and with pickles and a bunch of stuff on it. I set it at the edge of the table assuming the waitress would say something and she didn’t care. Waitress who was working today was snobby and not good. Terrible experience

After dining at the café/restaurant near the check-in and concierge desk in the hotel lobby, I decided to use the restroom before leaving. The café/restaurant is located within the hotel lobby, and the restrooms are situated slightly toward the back of the space. While making my way to the restroom, I encountered a man dressed in mid-tone jeans and a light grey top who appeared to be instructing a staff member about handling guests and customers. He was standing in the passageway and didn’t move aside even after I politely said, "Excuse me." I had no choice but to navigate around him and the staff member to proceed. Less than a minute after I arrived at the restroom area and was waiting for it to become vacant, this same individual approached me in a rather abrupt and hostile manner, asking if I was a guest of the hotel. I explained that I had just dined at the café, but instead of acknowledging this, he told me that the restrooms were for hotel guests only and walked away without any apology or further clarification. This interaction was unnecessarily confrontational and could have been avoided entirely if he had first checked with the staff member he had just been speaking to—who would have known I was a paying customer. Even if this step had been missed, his approach could have been more polite and professional. Furthermore, a sincere apology after realizing I was a legitimate customer would have been the bare minimum expected in this situation. This individual’s behavior was unprofessional, especially for someone seemingly responsible for instructing other staff members. It was particularly disappointing because the other staff I encountered were warm, friendly, and accommodating. Unfortunately, this experience overshadowed what could have been an otherwise pleasant visit. It left me feeling upset and unwelcome.

Taek Ho Han

After dining at the café/restaurant near the check-in and concierge desk in the hotel lobby, I decided to use the restroom before leaving. The café/restaurant is located within the hotel lobby, and the restrooms are situated slightly toward the back of the space. While making my way to the restroom, I encountered a man dressed in mid-tone jeans and a light grey top who appeared to be instructing a staff member about handling guests and customers. He was standing in the passageway and didn’t move aside even after I politely said, "Excuse me." I had no choice but to navigate around him and the staff member to proceed. Less than a minute after I arrived at the restroom area and was waiting for it to become vacant, this same individual approached me in a rather abrupt and hostile manner, asking if I was a guest of the hotel. I explained that I had just dined at the café, but instead of acknowledging this, he told me that the restrooms were for hotel guests only and walked away without any apology or further clarification. This interaction was unnecessarily confrontational and could have been avoided entirely if he had first checked with the staff member he had just been speaking to—who would have known I was a paying customer. Even if this step had been missed, his approach could have been more polite and professional. Furthermore, a sincere apology after realizing I was a legitimate customer would have been the bare minimum expected in this situation. This individual’s behavior was unprofessional, especially for someone seemingly responsible for instructing other staff members. It was particularly disappointing because the other staff I encountered were warm, friendly, and accommodating. Unfortunately, this experience overshadowed what could have been an otherwise pleasant visit. It left me feeling upset and unwelcome.

Davis Munroe

Asked for my burger cheese only and medium. Came out rare and with pickles and a bunch of stuff on it. I set it at the edge of the table assuming the waitress would say something and she didn’t care. Waitress who was working today was snobby and not good. Terrible experience