Steph Couvrette

The move here is definitely to go park on a nearby street and walk over unless you're really okay with sitting in your car for a 30 car, several block long drive through line. The burgers were good, the fries were a bit underdone and cold which was surprising considering the business and turnover. The shake was pretty standard so can't complain for the price. The service was very friendly! There's about 6 or so tables at the back where you can sit if you don't mind it being kind of dark.

Wilson Lorensyah

Probably one of the authentic fast food dresser that you must try when you come to LA and everything here is customisable, including how well done the patty is and the fries as well, i.e. well done patty and/or light fries Personally, I think the animal fries are pretty good if you didn’t order a burger, but a bit over kill, if you get both double double burger and animal fries. The bun is toasted which elevates the flavour Will definitely come back and get more of this! ❤️

+4

Ms. Smith

I have been waiting to try this place for years. I'm so glad to finally get it. It was so good we went 2x. Lol ☺ I got a double animal style combo the 1st time and the 2nd time a single animal style with animal style fries. I prefer cheddar cheese vs American sliced cheese when it comes to cheese on the fries. Other than that it was great! And you have to try there milkshakes. I tried the napoleon.

I'm dropping a 5/5 for this spot. I went last night for funsies - kept expectations low given everything other reviewers have pointed out. They must have done some sort of reorganization because I ha…

I always get 4 by 4s here and I love it! The staff are also really friendly. And sometimes 3 by 3s.

Excellent animal style burgers and cheese burgers but they are slow due to large amounts of people attending the restaurant but good food good service cash or credit cards no ebt card so far.

Excellent animal style burgers and cheese burgers but they are slow due to large amounts of people attending the restaurant but good food good service cash or credit cards no ebt card so far.

The wait is worth it. Good prices. I always get the cheese burger which i love the most. The team are friendly.

It's in n out what.more can I say! Great service long lines but fast. Worth the wait. Food is hot and fresh. priced well and affordable. Friend service. A long time.customer never disappointed. Gre…

Laplander Doppler

Great food and long lines!! Cars waiting all the way down the street. Nice seating outside but limited. Tables were relatively dirty. But the burgers are, as usual, great!!

Chris Hu

Very traditional 2 lines drive thru in and out, Pasadena #5 opened in Sep 1952 much older than me, only 3 parking spaces available, no dine in only outside seating area, 2 public restrooms need to ask for code, not recommend if you are in a hurry and long waiting time, more than 30mins waiting time.

+1

Andreas Aristidou

A nice little place. Not a full-on restaurant. A drive-through with a small outdoor area to sit for a quick bite. Their burgers are awesome and very customisable- you can choose the number of patties and cheese slices you want to get. Their fries are also pretty good. I would call it outstanding but really good.

+11

I really don't like this in and out.\nThere is no indoor sitting area and the outdoor seating is not clean.\nIt is always packed and the wait in the car can be an hour: It is not exactly fast food,…

waited over 40 minutes for cold soggy fries and a very small hamburger patty with many veggies to make up for the meat. That 80's Wendy's commercial would work-where's the beef? Been over 5 years a…

Great burgers and Shakes, not so much regarding the fries and that really is too bad. In-N-Out knows their fries are substandard yet they refuse to fix what is known to be marginal, and I'm be ki…

very good; however, parking is very hard to come by; and they have very limited seating and no indoor seating; otherwise excellent food

I think this In-N-Out is the typical small In-N-Out experience - lines of cars on the streets, a handful of in-person orders, and a normal 10-15 minute wait time. Finding parking is hard nearby, an…

Jonathan A

Good food just not worth the line that goes out the driveway and waaaaaay down the street. Only reason I went here was there happened to be no line which Ive never seen happen here before. Good food friendly staff a bit pricey but still good food

Captain Autismo

I came here with a rather large group, the walk up line stayed consistent the entire time we were here. There was always a line of cars going back at least 8 or more the whole time for the drive-through. We ordered from the walk-up line, and it took about 30 minutes to get our food. I am rather picky when it comes to sauces, I do not like the 1000 island sauce they put on the burgers. When we ordered, they were asked not to put it on 2 of the burgers. I was not about to wait an additional 30 minutes over 3 $4 cheeseburgers. The staff also messed up my oldest kids order and put onions on it, which she just gave to me, no big deal. That said, I do have to consider the failure of the staff in my review. My kids liked their food, and all the kids in our group got In-N-Out hats, which was cool. The overall complaint from the kids was how little shade there was in the seating area and how extremely hot the seats were. Concrete was not a smart choice for seating in Pasadena. I really wanted to leave a better review because I like the brand, but this one specifically missed the mark.

+3

Burgers tasted great, fries were Luke warm at best. This drive thru has always taken a long time in my opinion. But when we got to the window it seemed like they were just playing around. Which would…

burgers tasted great, fries were Luke warm at best. This drive thru has always taken a long time in my opinion. But when we got to the window it seemed like they were just playing around. Which w…

burgers tasted great, fries were Luke warm at best. This drive thru has always taken a long time in my opinion. But when we got to the window it seemed like they were just playing around. Which wou…

Burgers tasted great, fries were Luke warm at best. This drive thru has always taken a long time in my opinion. But when we got to the window it seemed like they were just playing around. Which wou…

Downside: Insufferably long wait times. The line here moves like molasses. Upside: You'll have plenty of time to work up an appetite for the best cheeseburger on the planet.

Downside: Insufferably long wait times. The line here moves like molasses. Upside: You'll have plenty of time to work up an appetite for the best cheeseburger on the planet.

Brianna Minor

They charge you extra for animal style fries just for them to serve you a half way put together dish. I also ordered animal style fries with extra grilled onions & there are no extra grilled onions in sight. Unacceptable

Kellie Sun

*Beware of people who cut the lines!!! Had multiple experience and there were no staff outside taking order. Tried calling their customer service but they couldn't reach the store reps. Was a bummer that there are people that think it's okay and get a free pass..especially in the stop sign intersection near the piano store. This has always been my go to for burgers because who doesn't love In-N-Out right? There is usually a line here 24/7 basically unless you come at around 1:20am or when they just open. Even with that there are still always a few cars!!! I do say that this In-N-Out locations rarely make mistakes on your orders (when you have specific requests, like extra onion, Grilled onions, and etc) but I would say their fries isn't as consistent tho.. Sometimes it would taste really good and well fried while other times it would be wayyy too well done causing the fries to be super crunchy or way too soggy like it's soaked in the oils. So.. whether you get good fries depends a lot on the person making it and your luck :// I've visited basically during all hours and would recommend if you prefer a shorter wait to go around 10:45AM, 1:20AM (when they open until 1:30AM) and maybe around 2:30PM (but this time varies a lot, sometimes super crowded while others are like 15 mins wait). Though sometimes the line may look horrible but this locations tend to manage their lines pretty quickly so I would say each trip is around 15-25mins wait for drive thru lines over the Piano Store.

It sucks cause this in n out is so close to my house but the last two times i came here for dinner time they have messed up my order. \n\nI dont know if they need a new manager on shift but it feels …

Had my first Double Double in 1972 when I was 15. It was heaven. Nothing like the ones we made at home on the patio bbq. I have been to the Foothill Pasadena spot for over 50 years. High school fri…

The food is delicious as always and the service is good prices affordable \nHowever, the wait time is in my opinion, not acceptable\nWait line to order was about 20 minutes\nPlus, another 20 to 2…

The food is delicious as always and the service is good prices affordable \nHowever, the wait time is in my opinion, not acceptable\nWait line to order was about 20 minutes\nPlus, another 20 to 25 …

The food is delicious as always and the service is good prices affordable \nHowever, the wait time is in my opinion, not acceptable\nWait line to order was about 20 minutes\nPlus, another 20 to 25 …

The entire in n out reeks of a dead animal smell it's hard to eat in the car tried taking it to go The parking is terrible we found a spot ended up being blocked in no workers said anything even th…

Stephanie Castro

Everyone that ordered after me got the food before me, when my number was finally called I was told to hold because the "fries" weren't ready. I get my food finally the drinks are watered down and the 3 burgers were cold. Not sorry for the inconvenience NOTHING. I loved this in n out as a Pasadena resident. Not anymore.