Hoss Tsosie

Wendy's is Wendy's. It been the same everywhere I been to. The food I mean. Customer service is always different. Tonight was different. Two people at the cash register when I walked in saw me and then took off to the back with the other 5 people, the place was not busy at all when I was there. No one in drive thru and I was the only one inside. Finally after 2 to 3 minutes a young boy came up and took my order. I ordered my spicy chicken combo he rang it up, I didn't see the cookies until after he rang it up, I asked if they were soft he said yes made fresh. So I said I will take the sugar cookie. He cancelled my order to add the cookie on. I paid for the meal. He asked if I wanted ice I said yes, I guess their machine was broke, I asked if I could get some of the lemonade that was was behind him he said "I can't sorry". I said why not he said he would have to charge me again for it because it's fresh made. I said, politely, you should ask people first if they want fresh made lemonade. He turned around without saying anything. I went to get my drink and napkins I seen my tray sitting there at the front desk so I went by and asked if that was mine and the same young man walked by me and nodded his head yes. Enough on that it is what it is. Food was hot and it was good. Cookie was hard as a rock though.

+3

Mr. Petty

Food is bad, takes forever, employees are ok.

Alice Marquez

If you use the drive-thru, they always make you pull foward and never have food ready.

+2

Rosa Aguilar

Ordered baked potato and they gave me a month old expired sour cream! You will definitely get food poisoning if you eat here. The staff could care less.Stay away!

Scott Jones

Ordered a spicy chicken sandwich as I have for 30 years, but this sandwich was extra!! The sauce on it had me sick, unable to leave the bathroom for 3 plus days.

Rosa Padilla

Due to limited options in regards to dining in plainview texas I opted to give wendy's another opportunity. However I was left wanting as always. I went through the drive up window to order simply a spicy chicken sandwich with no lettuce add jalapenos. I paid got my order, checked it and it had lettuce, jalopenos bit no tomatoes. I then asked them if they could please fix it again with no lettuce add tomatoes. I got my order a second time and it was wrong.It only had jalopenos. Not sure if it was the manager, but she could see me from the window.Shaking my head, she approached the window And I stated my order is still wrong.This is why I don't come here. As I proceeded to Drive off.She yelled she repeated to the order to you and yes she's did repeat it correctly yet my order was wrong twice. It is disappointing knowing one should expect such poor customer service most especially in a community with limited dining options. Will not be giving Wendy's any further opportunities to disappoint.

Jennifer Morales

I was literally the only person in line through the drive through there was maybe 1 person inside. And and I was waiting Supposed to be waiting for fresh meat. So I waited pulled up to the door because I couldn't wait out the window. I guess there was a long line. I then looked at my kids mill. Patty and looked very old, so I asked her if I was waiting on fresh meat and she said yes, and I showed her the Patty and she said it was the big meat and not the kids meal meat. My burger which is one patty So I Had to wait 30 seconds She said for the smaller meat and ended up waiting a total of 35 minutes.

Brian Kreis

Worst Wendy's I've ever been to. If the staff would get their airpods out of their ears and actually acknowledge the customer. And not treat customers like garbage they might actually have a decent Wendy's. Staff didn't engage with me they just ignored me. Upper management needs to start firing some people and I guarantee you that won't happen again.

Ashley Mitchell

20+ minute wait until they hand you your incomplete order and another 20+ minutes waiting for one missing burger. Would not recommend if you're in a hurry. Would recommend making sure everything you pay for is in the bag. Also a great place to visit if you have social anxiety as no one who works there wants to speak to you to take your order.

Tanya Reyes

I got the baconator. I expected to find way more bacon than this. For $10 this definitely was not a good deal. Not happy at all with this burger