Carrabba's Italian Grill
Italian · Plano
Über Carrabba's Italian Grill
En Carrabba's Italian Grill, te damos la bienvenida a un ambiente familiar y acogedor donde podrás disfrutar de una amplia variedad de platos italianos clásicos. Con una tradición de sabor y calidad, nos esforzamos por ofrecer una experiencia culinaria auténtica que te hará sentir como en casa. Ven...
En Carrabba's Italian Grill, te damos la bienvenida a un ambiente familiar y acogedor donde podrás disfrutar de una amplia variedad de platos italianos clásicos. Con una tradición de sabor y calidad, nos esforzamos por ofrecer una experiencia culinaria auténtica que te hará sentir como en casa. Ven a descubrir por qué somos un lugar de encuentro predilecto en Plano, donde la buena comida y la buena compañía se unen.
Was Kunden über Carrabba's Italian Grill sagen
Carrabba's in Plano receives consistently high praise for its food, service, and atmosphere. Many reviewers specifically call out the excellent service provided by staff members like Kris, Esther, Chris, Aubrey, Emma and Conner. The $10 take-home entree deal is also a popular perk.
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Tip: Happy hour is everyday from 4-7PM. Take advantage of the $10 take-home entree deal.
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Bewertungen von Carrabba's Italian Grill Plano
Great experience, always. Best wine dinner experience of all restaurants.
I went for the first time, it was our anniversary. Our server Emma made our night! Food was pretty good but again our server was the highlight.
Stopped here on a whim on weeknight, didn’t have very high expectations. We were blown away by everything! Chandler was our server and she was great: attentive, friendly, and got every detail. Our food was amazing! The fried zucchini was so delicious it managed to fool our picky toddler into eating half of it, which is no small feat. All of the food we had was incredibly delicious and high quality, especially for the price. Finished the evening with a big piece of cannoli cake that was divine. We will definitely be returning!
Me and my family came to dine in and the food and service was great!! Our server Cindy was wonderful and attentive!! Would definitely recommend Carrabbas!
Honestly, this place is so good! The service was terrific. The Prickly Pear margarita was amazing. And oh, how I love the chicken trio. It's just nice to sit in a pleasant atmosphere, relax, and have an excellent cocktail with an excellent meal. I have been coming here for several years and every time it's delicious. Keep up the good work Carrabba's!!
Carrabba’s is one of our favorite places to dine in or take out. We highly recommend eating at their restaurant. We do order take out for our family game night and everyone enjoys their dinner.
Hailey was an amazing bartender! Super attentive and knowledgeable! We will be back to see her!
Ray was absolutely incredible! From the moment we sat down, he made us feel welcome and taken care of. His friendly attitude, attention to detail, and great recommendations made our dining experience unforgettable. He anticipated our needs without us having to ask and made everything flow so smoothly. You can tell he really cares about giving great service—and it shows. Thank you, Ray, for going above and beyond. We’ll definitely be back, and we’ll be asking for you!
Chris made my birthday special. We love Carraba's...from their bread and olive oil dip, to their chicken Marsala and signature chocolate dessert. Yum!
We live in the area and it's our first time trying Carrabba's. Honestly ... It was amazing! Best Italian food I ever had, and Ray was absolutely wonderful. He was informative and patient with us, super kind and a great personality. Wonderful hospitality. We WILL be visiting again. 😁💗👍🥳💯
June 20, 2025. It has been some years since I ate at Carrabba’s. Not because anything was ever wrong. It’s always been one of our favorite chain restaurants. Just moving from MI to TX, we had so many different options ☺️. We’re back to some of our favorites and Carrabba’s is definitely one of our top 3. Emma was my server. She was personable, professional and pleasant. She knew the menu and helped me decide what to order. I had the Johnny Rocco Chicken salad and the chocolate brownie dessert. The food was EXCELLENT. Fresh and crisp lettuce, well seasoned chicken and the dessert was not too heavy and refreshing. Yep. The bread and oil before dinner is as great as I remembered. Hope your experience is as great as mine. I’ll definitely be back.
Y’all RUN to Carrabba’s and tip well!! After new management this place just hits different in the best way. They showed out with the spring menu. Let me start off with the Calamari and that godly Ricardo sauce *chefs kiss* not to mention the FREE bread with the olive oil herb dip My VEGANS!! They showed out with the Eggplant parmesan and the Grilled veggie ravioli chiiiiillleeeee If you’re in the mood for a spring pasta the Linguine Primavera will be your jam! The tomato’s add a nice tangy favor paired with the grilled spring it makes you want ti keep digging in Lastly the new Citrus olive oil cake is such a sexy dessert! It’s so smooth citrusy moist and the blackberries a perfect tartness to it. Whether it’s dine in or take out Carrabba’s can take my money for any occasion.
I have attended 3 wine dinners and they are SO much fun. Great value, great service, great atmosphere. Tyler is an excellent coordinator and the food service staff are super friendly. The menus are delicious and I’m always excited to book for the next month! Can’t recommend enough.
Carrabba Family recipes, just like Nonna Carrabba used to make - this is as close to Italy as you can get while sitting in a cozy restaurant on another continent. This restaurant will envelop you, and all your senses with the Italian flair. At the table the food is served in such an aesthetically desiring way, that your eyes will feast on the textures, colors, and arrangements even before you take the first bite. Suddenly you'll feel as if you're in Italy, walking the bridges of Venice, admiring the Roman fountains, and glancing at the works of Michelangelo. And then you get a sip of the wine produced from the grapes that grow on the arid hills of Tuscany, some with an undertone of the lemons growing to a point of deliciousness under the Italian sun, and you realize that it's been a long time since you felt this happy. And the only disappointment will be that when you open the door to return home, there won't be a gondola waiting to whisk you back to reality.
We have been coming here for years and the service and food quality has always been great. We appreciated our server Esther tonight she was lovely.
Tonight, everything was great!! Food well seasoned, came out hot and fresh. Tasted wonderful. Service ran efficient and faster than planned. Overall a great experience.
Really enjoyed the food! Flavor was on point. Coming from an Oklahoma resident, much better service and food! Had such a good night with my family! Our server haley was awesome!
My daughter took me to lunch. I ordered the Polla Rosa Maria. It was so good. The chicken had just the right amount of smoke flavor and it was cooked to perfection. No dry chicken here, which I hate. The fresh bread with olive oil and herbs was delicious. The hostess and our waitress was so friendly. I'm ready to go back.
Esther was great! We always had everything we needed at the table and she checked in on us often! The food was really good as well! 10/10 recommend
The general manager is extremely personable, nice and accommodating. We had an issue with a Mother’s Day gift card Chris did all he could to correct the issue. The food is always superb at this location I’ve been coming since I was a little girl. 10/10 establishment
Tom and I had a lovely dining experience with Esther as our server. The food was delightful and the Old Fashions were fashionable. Thanks for a great experience.
This was my first time coming to Carrabba’s Italian Grill and I am speechless. The food was amazing and the wait for a table and the food was not long at all. I will be coming back more often and highly recommend to friends and family.
The meals and the service were wonderful! Our server, Haley was fantastic. She was knowledgeable and cheerful, which is an unbeatable combination.
$10 Take home is such a good deal. Food is good quality! Crab cake, meatball appetizers are good. Free warm bread is rare nowadays.
Jacci was super amazing. Quick and kind. Good was out in no time. If you want good service ask for her.
Had the Lunch Trio today (fettuccine alfredo, Mama’s soup and caesar salad). Everything EXCELLENT!, including my sweet server Cindy who would get TEN stars if possible!! Will be back again soon. And OFTEN!!
Happy hour daily 4-7! 2 televisions at the bar! Great food! Come patronize this business in Plano please! Long time Plano resident and fan♥️
Was here for my niece graduation party. Was mighty impressed with the food menu, service and overall ambiance! My favorite is Chicken Piccata, pollo Rasa and salmon! Don’t forget to try their desert - Tiramisu. Tips- 1. If you have a party of 4 or more, call in ahead and reserve a table. 2. Their bread & olive oil are to die for!! 3. Have enough room to try their Cesar Salad with your entree 😉
Chris was AMAZING! He was pleasant, attentive and knew what we needed before asking!! The food was hot and delicious. I have been to Carraba’s in over a decade and realized I’ve been missing out! This was my son’s first time visiting and we actually came for his birthday. He loves it!
Have not been in years. Service was outstanding. The food was amazing. Esther was our service and she was very nice and attentive Definitely recommend
Great meal! Service was prompt! Unfortunately, our server didn't seem like she really wanted to be there. Got better as I drew her into some conversation.
Rudy our server was very attentive, management talked to us and the food is always phenomenal, especially the Tuscan pork chops. The best deal is the $10 take home meal. When you eat in you can pay for the same dish or one of equal price to go. One of our favorite promotions. Also join Dine Rewards for additional promotions and rewards
The Johnny trio was amazing cooked to perfection so tasty and delicious. Our Waiter was amazing he was on point and very attentive.
Carrabba’s has always been a cozy restaurant to me. The experience here is always so nostalgic to me. The staff is very average. I have nothing against them but, nothing good to say either. I love the Italian culture though. The food is amazing. I got the Alfredo pasta which is one of my favorite foods. It was 9 out of 10. The calamari was good as well. I wish it was a little more golden and crisp but the taste was amazing. The chicken was also cooked perfectly. The dessert was amazing too. I came here with my family and we devoured it in a minute. If not for the calamari, I’ll be coming back for the dessert.
The food at Carrabbas is ALWAYS fantastic! Everything is fresh and flavorful. Esther was an awesome waitress and helped us navigate the menu to pick the best option for our tastes. Prices are not bad at $20-$30 per person. Definitely a family favorite place to enjoy a meal!!
My food was absolutely DELICIOUS 😋 😍. The sausage stuffed mushrooms were Amazing 👏. I asked for Alfredo sauce on my meatballs instead of the sauce that is normally served with it. That sauce paired with the two cheeses was insanely delicious. OMG! The bread was delicious, too. The salt and pepper flavoring on the Calamari was so good!! 🔥. My only wish is that they would have packaged my mushrooms separately from my fried foods. The mushrooms juices were all throughout the container and made my Calamari and Cheese sticks wet and soggy a bit. Luckily, I was going straight home 🏡 and was able to put them in the air fryer. Otherwise, I would have been upset a bit. I will return for sure!
Me and my wife stopped to have a nice happy hour martini & dinner at Carrabba's Italian Grill. This was the first time I had ever eaten at this place and I was glad that I actually told the waitress, who was excellent in our service. We even got a visit from the manager who gave us a nice little first time gift to take home. As you can see by the food we ordered, we had an excellent meal and tasted drinks. I didn't know they made their food from scratch and it's like a family tradition there. This was a very pleasant surprise. I would highly recommend them to whoever would like to visit this establishment in the future👍🏼👍🏼
Carrabba’s Italian Grill is an excellent choice for anyone craving authentic Italian flavors in a welcoming, relaxed atmosphere. From the moment you walk in, the ambiance strikes a perfect balance between casual and elegant, making it ideal for a date night, family gathering, or even a casual meal with friends. The menu is diverse, offering everything from classic pasta dishes to wood-fired pizzas and perfectly grilled steaks. Their Chicken Bryan, topped with goat cheese, sun-dried tomatoes, and a lemon butter sauce, is a standout dish that bursts with flavor. For pasta lovers, the Fettuccine Weesie is a decadent option, rich with shrimp and Alfredo sauce. What really sets Carrabba’s apart is their attention to detail and quality. Fresh ingredients are evident in every bite, and their open kitchen lets you catch a glimpse of the care that goes into preparing each dish. The service is consistently top-notch, with friendly and attentive staff who go out of their way to ensure a great dining experience. Don’t skip the appetizers or desserts! The Calamari is perfectly crispy, and their Tiramisu is light, creamy, and indulgent—a perfect ending to your meal. Carrabba’s also offers a great selection of wines and seasonal cocktails, making it easy to pair your meal with the perfect drink. With generous portions and reasonable prices, it’s a place that delivers fantastic value for the quality. Overall, Carrabba’s Italian Grill excels in providing a consistently delicious and satisfying Italian dining experience. Highly recommended!
It was our first time here and the atmosphere was calming and relaxing. Our server, Ester was a very wonderful and knowledgeable server. She was the sweetest and of course the food was beyond amazing! We are DEFINITELY coming back! Give Ester a raise!
Delicious food, kind waiters, and the service is amazing💯 i got the fettuccine weesie. Although it’s very cheesy the sauce balances it all out. In summary I recommend coming here.
I recently dined at Carrabba Italian and was thoroughly impressed with the service. The staff was attentive and friendly, making for a pleasant dining experience. The food was excellent overall. I ordered the mahi fish with artichoke.However, I didn't specify how I wanted it cooked, and it turned out a bit rubbery. That was my mistake, and I'm sure it would have been perfect if cooked medium. Also, the steak was cooked thoroughly not impressed. I also started with the burrata, which was a fantastic choice. The dish was delicious and set a great tone for the meal. Overall, I'm very impressed with Carrabba Italian and look forward to returning.
It was an excellent dining experience. The food was magnificent. Our server, Ray, was amazing. Heveas very attentive and went above and beyond to ensure we had a great meal.
From the moment we walked in till we left the service was personable and excellent. Everything we ordered was very good. Properly prepared and extremely tasty. The Chicken Bryan was really good. As we were leaving several people told us thanks for coming in. Seemed like we were very appreciated and welcomed. Highly recommend this location.
Fantastic food and service. I have not been here in a while and I am so glad I returned. I had this ridiculously delicious trio plus tiramisu, an appetizer, and a salad. Ate like a king after a brutal work week. Thank you, Aubree, for the world class service! I’ll be back… Joseph G
A friend and I dined here this evening and were blown away by the attention to detail, warmth and professionalism - not to mention, the food! Our server, Aubrey, was kind and thoughtful, asking about any allergies when we ordered, filling up our drinks at regular intervals and making us feel welcome. We were awed with her speed and service. Thank you for a relaxing, wonderful experience!
My husband and I went on Valentine's Day. They were slammed and we had a 40 minute wait... it was totally worth it. The food was amazing and the service was top tier. Our server in particular, Haley(Hailey?) was great. She was attentive, checked in on us frequently, and made sure to refill our waters without us having to ask. Carrabba's has always been my favorite restaurant but this just proves why. Can't wait to go back again!
I absolutely love this carrabas! Honestly at home and during travel I order carrabas. Its consistent and sooooo good. Even calamari to go stays crispy. The wood fired chicken Rosa is just beyond amazing. I could go on and on. Its great food that remains consistent no matter where I travel within texas and kansas. Thank u carrabas!!!
My wife and my lunch was very satisfying. We enjoyed our food & dessert. Our server, Aubrey, was very helpful, courteous, knowledgeable, and made our experience that MUCH more enjoyable. Promote her up. Do NOT let her leave. Have a prosperous 2026!
Amazing! We always come here after a certain Christmas concert and I so look forward to it. This year's server, Esther was spectacular. She was just the best! She was respectful and quick to get us our food and drink without being overbearing during dinner!
Our server Chris was excellent! He knows the menu & had great suggestions. We ended up ordering more than we could eat & we’re taking some meals home - at only $10 each. What a great value! We’ll be back soon. Thanks
My wife my daughter and I loved our experience at dinner. Both the waitress (Ester) )and the management were amazing, were welcoming and patient and connected to our family, including our daughter which is very rare and it was amazing. Thank you to all who made this evening great including the ones behind the scenes, like the bartenders and cooks.
We first went to Chuys and there was a wait of 45 minutes for a table of 2. So we were walking around and found Carrabba’s. We thought we will have a drink here till we get our table at Chuys. To our pleasant surprise there was happy hour going on and our wonderful bartender Haley was so friendly, super efficient and made us some lovely cocktails. Then we ordered some appetizers which was so good that we decided to stay for our dinner. The chicken Marsala was very succulent and tasty. We are so glad that we decided to stay and enjoy our evening here. Thank you Haley for your amazing hospitality!
Over the weekend, we had my sons Rehearsal dinner here for his wedding. I would do it again and recommend this place. The price was very do able. This event has been going on for over a year and I have been a pain in the neck for the staff. Asking and calling and emailing Heidi and Krys through out the entire process. And they were so nice and informative and made me feel confident about the one and only HUGE part that the "mother of the groom" must shine on. You guys and the staff that helped us was awesome. Im in tears because im so happy how it all turned out. Thank you so much.
Carrabba's is a great Italian restaurant for those on the carnivore diet! With their $10 take home entree deal, I can get a lot of steaks! The restaurant easily handled my order for 6 super rare steaks prepared with no oils or seasonings. I was super pleased! The 16 ounce ribeye steaks are incredible!
I happened into Carrabba’s Italian Grill mid-to-late afternoon and was immediately greeted by host Conner, very warmly I might add. He sat me quickly into a cozy booth where server Emma provided incredibly hospitable service. Emma tended to my needs intuitively and knowledgeably helped me with my menu choices. To top it off, manager Heidi kindly interacted with me — connecting instantly. I certainly will be returning to this location, frequently, for the atmosphere, team members, and, of course, delectable delights.
I recently dined in this restaurant and I must say it was an excellent experience from start to finish. I absolutely loved the food and every dish was packed with flavor and cooked to perfection. What stood out the most were their sauces as they were rich, authentic and added so much depth to the meals. You can tell they take pride in their recipes. One highlight that really deserves a special mention is the Caesar salad. It was incredibly fresh, with crisp romaine, perfectly seasoned dressing, and just the right amount of crunch from the croutons. Honestly, it’s something everyone should try when they visit just a simple dish done exceptionally well. Calamari is also another great dish to taste. The atmosphere was warm and inviting and the staff were friendly and attentive making sure we had everything we needed throughout the meal. It felt like a well-balanced mix of casual dining with quality food that leaves you satisfied. Overall I had a great time at Carrabba’s and would definitely recommend it to anyone looking for flavorful Italian cuisine in a relaxed setting. I’m already looking forward to my next visit this place is definitely my favorite..!!!!!!!
Visited this place for an Italian meal and the food was stunning with great service and quality , they provide bread which tasted great with their sauce and oil oil ,ordered calamari that's the best I ever tasted along with their dips, shrimp scampi and the chicken pasta were outstanding, felt the prices were little high but thoroughly enjoyed the food , will definitely go their again
I enjoyed the food AND service, but more than ANY THING, my husband, who I can COUNT ON to complain about his meal not being right, DID NOT COMPLAIN EVEN ONCE!!! The meal was good, hot, and served quickly. Our server Chandler was attentive, and Chris, the owner, came to check on us as well. Perfect visit
The food was absolutely amazing! Took my daughter here for her first time and of course I guided the menu. We had the bread with side of house dressing to dip , Mommas chicken soup , and for the entrees we had chicken Bryan without the goat cheese. For the desert we got the famous tiramisu. The service was good and Emma was a very attentive to anything we asked. Definitely recommend trying if you have not .
It's been several years since I've been to Carraba's, but I did have some good memories of dining there before I moved away from the states for awhile. I heard they had great happy hour specials (everyday from 4-7PM) and we were in the area, so we decided to stop by and it wasn't very crowded at all. Our server was great and very helpful with deciding which dishes to order. Prices are very reasonable, as are the portion sizes. We even ended up ordering more meals to take home for the following day!
So it was Saturday evening, 6 month's anniversary with Katrina. I wanted to go to a nice place and relax, reflect and enjoy the evening with someone I Love. Carrabba's fit the bill. Nice elegant Ital…
love the food! Service is great. Atmosphere is great! it's expensive but what isn't now?
love the food! service is great. Atmosphere is great! it's expensive but what isn't now?
love the food! Service is great. atmosphere is great! it's expensive but what isn't now?
love the food! Service is great. Atmosphere is great! it's expensive but what isn't now?
Delicous food and great service. Ordered the chicken bryan and took home the chicken picatta for $10! exceptional deal!
Great. Associates were friendly. The food was hot and good. ambiance was cozy. Clean and comfortable.
Food, service, everything awesommme. wine dinners are twice a month and so much food, take homes for $10 wines paired with each course.
Went for weekly date night and had good service and food. We didn't have a long wait to be seated. I ordered steak, mashed potatoes and broccoli and would order it again. My husband ordered a pas…
Went to a small dinner party in their private room on a recent Wednesday evening (April 2025). Server was very helpful setting up, taking our orders and promptly bringing out the food while it was s…
Went to a small dinner party in their private room on a recent Wednesday evening (April 2025). server was very helpful setting up, taking our orders and promptly bringing out the food while it was…
I have eaten at this location several times and always enjoy the meal. Chicken Marsala is the best I've had anywhere! I will go back soon!
I have eaten at this location several times and always enjoy the meal. chicken Marsala is the best I've had anywhere! I will go back soon!
The proprietor Kris takes great care in running this excellent Carrabba's - it's a great place for quality italian food. An awesome appetizer is the cozze in bianco - mussels in white wine, b…
I was surprisingly impressed! Mussels were so impressive! Calamari was good! Lemon garlic sauce was great. Meatballs I wasn’t all that impressed with but good. Stuffed mushrooms were awesome! Ok downside, the restrooms are horrible. Fairly clean and the floor isn’t even and it’s just odd. The service was not good. Mumbled, didn’t smile, didn’t know half answers to questions etc. but, places are so short staffed I am only giving one less star for this.
Update 5/13/2025: coppola wine dinner. All the wine was good. All the food was delicious. I really enjoyed the shrimp bruschette Update 7/27/2022: WINE DINNERS ARE BACK!! Wine pairings were ok. Food was great. The strangers at the table I was at, were awesome. Thoroughly enjoyed the camaraderie we built over the evening. Food-wise, the gorgonzola sirloin was cooked just right and had wonderful flavor. The limoncello bread pudding is phenomenal! Early 2019: Went for a wine dinner. Enjoyed the event and food and drink. Looking forward to another wine dinner
The bartender was wonderful. Very attentive. The food was a little slow coming out but our bartender was great in communicating and making sure everything was perfect. Will be back for sure. The food was great as usual. One small hiccup with the sauce but still great.
This place has authentic Italian Cuisine . I ordered 1. Sicilian prickly pear margarita 2. Tuscan Grilled Ribeye 3. Sogno di Cioccolata “chocolate dream” And I got lucky as it all tasted good. The service is good and the atmosphere and settings is very calm. The dirty martini ordered for my husband was not good..we had them change it one time but the second time it didn’t turn out well and we had to cancel that drink. I think old olive juice was used, but other than that all was good.
Came in on a very slow Wednesday night and it was quiet and peaceful. However, the service was too slow for my liking. I sat for over 10 minutes before my server ever stopped by, and he constantly disappeared so I had to ask the host for whatever I needed. Besides that, the food was delicious as always. I’ll chalk it up to them having a bad day and come back to this location before completely writing them off.
I placed a to-go order and the food was excellent. I ordered the meatballs and ricotta and the fettuccine Carrabba’s. Both dishes were flavorful, fresh, and the portions were generous. I would absolutely return for the food. However, my main issue was that I felt uncomfortable with the pickup process. A male employee unexpectedly approached my car to collect payment without any prior call or notification. One moment I was looking down, and the next there was someone standing next to my car window. As a woman, that caught me off guard and felt unsettling. To be clear, the employee himself was very friendly and professional. This is not a reflection on him personally! It’s about the whole pick up process I experienced that I disagree with. Also, I waited for a bit and noticed he did not approach any of the other customers who pulled up, which added to my discomfort and confusion. I was not even given the opportunity to go into the restaurant or call the restaurant to get my food. What I’m used to is pulling into a designated curbside area and notifying the restaurant that I’ve arrived, or simply just parking and going in to get my food. That process feels more structured and predictable. Being approached unexpectedly without first checking in felt intrusive. The food was great and I would return, but I hope the curbside process can be more consistent.
My boyfriend and I went to Carrabba's Saturday night for our six month dating anniversary. We wanted someplace nice but not too fancy. Carrabba's always fits that bill. We were seated very quickly. T…
food was okay. The service was terrible, our waitress, Emma, seemed like she was high and couldn't understand what we were saying to her; she was very slow at comprehending. I gave her my empty bo…
Food was okay. The service was terrible, our waitress, Emma, seemed like she was high and couldn't understand what we were saying to her; she was very slow at comprehending. I gave her my empty b…
This location offer Italian food in a clean and good atmosphere restaurant.\n\nThe service is dependable and we always feel the food and service are good and worth joining for a visit!
Amazing service and great food. The highlight of my meals were the fried calamari, steak with the Marsala sauce. I'm not a big fan of goat cheese but the chicken bryan tasted pretty good and I wa…
There was only a few other tables with diners when we arrived but it took forever to get our food. The waitress would disappear and was not very attentive to our needs. The Host has to find her for us ao we could pay and leave. The meal was way overpriced for quality
The restaurant was cold and empty. No music or any attempt to make a nice atmosphere. The menu clearly stated Eggplant Parmigiana was layered, instead it came out as heated frozen eggplant patties with cheese and sauce on top. So incredibly disappointing. They really need to change the description in the menu. FOLLOW UP…The owner apologized and adds a link to discuss further. If you click on it, it takes you to a closed webpage.
I’m going to start this review and edit as the dinner goes on. This sucks we never had trouble until this visit. 20 minutes service sucks. We finally got drinks the food was great as always. It’s the little things that will screw up a review. A well trained employee is a productive employee.
Went for their 4-course wine dinner, food was amazing. the table setting - napkin, 2 forks, steak knife, and a spoon. Service could use some improvement.\nafter i used a fork on the arancini appetize…
Went for their 4-course wine dinner, food was amazing. the table setting - napkin, 2 forks, steak knife, and a spoon. Service could use some improvement.\nafter i used a fork on the arancini app…
Went for their 4-course wine dinner, food was amazing. the table setting - napkin, 2 forks, steak knife, and a spoon. service could use some improvement.\nafter i used a fork on the arancini appeti…
Went for their 4-course wine dinner, food was amazing. the table setting - napkin, 2 forks, steak knife, and a spoon. Service could use some improvement.\nafter i used a fork on the arancini appeti…
Food was fine, but went to the bar to wait and our table was ready by the time the bartender helped us. Our waitress was disinterested in us. She asked if we wanted bread and we told her no, Just s…
My husband and friend went here to pick up some carryout for us Saturday. My friend ordered it and had me on the phone in case there were any questions. The person in the to-go area that took the order was so rude to him! I could hear it in her voice but he said she was rolling her eyes at every request and didn't even give him the receipt. She just balled it up and he had to ask for it; another eye roll. The only request reflected on the receipt was some extra bread. Side note: I don't mind paying extra for, for example, extra sauce, but instead we received the smallest container of sauce. If you want me to pay just tell me, without the attitude please. Something simple we asked for was some extra herb mix and oil for the bread. What we received was one oil (for two breads) and the smallest amount of herb I have ever seen from Carrabba's. (Pictured) It was about a quarter of what they served at a table split into two little cups. Enough for a slice or two if you are stingy. This was by far the worst service I have EVER EVER EVER had at this location. We decided to order in person because we have ordered online and it didn't turn out well but this was worse! I'm beyond disappointed. So sad.
Food taste was below average, less quantity of food than published on photo at website, prices are high, Would not go this place again.
We were very surprised to see their version of chicken piccata is just two pieces of meat on a plate. I asked where the rest of the dish was and they said that's all of it - no pasta or lemon slices, just meat on a plate. Then our appetizer came out cold (after the entrée) and that's what they served. Not a lot to say besides being clearly disappointed. I will, for sure, not be visiting a Carrabba's location ever again.
My server was chatting away with the manager about TV shows instead of putting my order in. Comes back over and says "he'll bring it out in a minute." So you mean it's ready but I have to wait on someone else to get it while you just hang out? The table next to me was celebrating a birthday. The same guy who brought my food sang happy birthday in Spanish then again in English with the sweetest voice. Server never stopped to check on me, no refills. I felt the 2 dollar tip was a bit generous but I gladly gave the older man who brought my food and sang to the other table a significantly larger tip.
We stopped in for pizza. The windows said “pizza.” There’s a pizza oven. There is, in fact, no pizza. The bartender (who was friendly) said the decals “have been there so long they just didn’t take them off.” Also, not impressed with the small jigger pours on the cocktails. So we walked to Chuy’s. I can’t say we’ll be back.
Our waitress wasn’t rude but definitely showed signs she was having a good night despite the place not having many customers. Both my husband and I agree that the food was entirely too salty. Not sure we’ll be back.
The food was honestly fantastic — flavorful, well-prepared, and worth praising. Unfortunately, the service was the complete opposite and completely ruined the experience. When I asked to be seated in a specific booth, the host just stared at me like I was being difficult. Then, when our waitress asked my daughter how her summer was and my daughter didn’t answer right away (she’s shy), I gently encouraged her to respond — just trying to help her grow. The waitress jumped in and said, “You don’t have to,” cutting me off in front of my own child. When I ordered another sweet tea, a different waitress came over and literally slammed it on the opposite end of the table, not a word, no eye contact — just walked away. What really stood out to us is how differently we were treated compared to their white customers. My family is Arab and Hispanic, and sadly, we couldn’t help but notice how friendly and attentive the staff were to other tables. It felt like we didn’t belong — and that’s a horrible feeling to leave a restaurant with, especially when the food was so good. Until the service and respect are improved, I wouldn’t recommend coming here.
Everything about our visit was not good. We had a 12 top with 2 servers, yet we waited forever for service. Our bar drinks took 20 minutes to arrive. I know the server doesn't make the drinks, bu…
Everything about our visit was not good. We had a 12 top with 2 servers, yet we waited forever for service. Our bar drinks took 20 minutes to arrive. I know the server doesn't make the drinks, but …
Overall, an unsatisfactory experience. We were sat in the world tightest booth. I am 5'5" 120 lbs and I could hardly move. I ordered the chicken picatta and it had an awful taste that I couldn't …
Waited 1/2 hr. and had to go get a waitress to order. Waited another 1/2 hr for food. Food was awful, opinion of 8 guests. Did not get to order drinks because waitress NEVER came back. After hour 1/2…
Waited 1/2 hr. and had to go get a waitress to order. Waited another 1/2 hr for food. Food was awful, opinion of 8 guests. Did not get to order drinks because waitress NEVER came back. After hour…
Waited 1/2 hr. and had to go get a waitress to order. Waited another 1/2 hr for food. food was awful, opinion of 8 guests. Did not get to order drinks because waitress NEVER came back. After hour…
Waited 1/2 hr. and had to go get a waitress to order. Waited another 1/2 hr for food. Food was awful, opinion of 8 guests. Did not get to order drinks because waitress NEVER came back. After hour 1…
waited 1/2 hr. and had to go get a waitress to order. waited another 1/2 hr for food. Food was awful, opinion of 8 guests. Did not get to order drinks because waitress NEVER came back. After hour…
3 times in total that i have been to this location. the first time was actually not that bad and i could see my self coming back. but the 2nd and 3rd time very disappointed. the 2nd time they have messed up very badly with me and my friends order (from getting a whole order wrong, then missing some food items, then not getting any refiles for some time (keep in mind the time when dining its was dead inside) then trying to offer free dessert to 4 people but only was given 1.) was a slap in the face to use. then the 3rd time was just a simple "whole canole" cake order for my birthday. i have asked all questions when ordering (when is the proper time to place a order? what all does it come with? how much? etc) and i was confident to place the order when given all the information that i need. after picking it up on friday and driving to san antonio for a trip. came to find out saturday when opening the box of the cake, that there was NOT ONE CANOLE was on the cake. A WHOLE CANOLE CAKE! after calling in about the situation to them, they wanted to give me that one canole. ONE! please know that everytime you order a slice. key word "one" slice you get once canole. you telling me if i order a whole that comes in 8 pieces cake for $70, comes with one canole. wow another slap to the face and also not fix the issue. this place will do whatever it takes to screw you over.
I have gone to this location for over twenty years and have noticed a steady decline in the service. I have seen the ownership change multiple times.The food has been consistently good but to me, the service is just as important. My wife and I stopped in yesterday and for the first time we decided to sit at a table. As soon as we were seated, we noticed a pretty big wobble in the table so we moved to the bar which is our normal. Once seated, the two employees behind the bar were busy dealing with an unhappy customer’s order and a server came after a few minutes to take our order. She had a very sour look on her face and did not seem to want to be there. After she took our drink order, she told us that we were “going to have to give her a minute “. Our drink order was wrong and after we sat there for a few minutes, we decided to leave due to the bad vibe we both felt. I wish that I could leave a positive review and rarely give a negative one. Normally, I don’t say anything and just don’t go back but this time I was just so disappointed that I felt like saying something.
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3400 N Central Expy, Plano, TX 75074
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3400 N Central Expy, Plano, TX 75074
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park in Collin County, Dallas–Fort Worth metroplex, United States of America; geonames ID = 4728188
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