hiba Aamir

The service was great and the food was very good our server, suzy was so kind and helpful, definitely recommend coming here!

K Haven

Probably the best chicken sandwich I've had in a while. Loved the sweetness of the pickles, pausee. Will definitely come back. The caramel shake was good too.

Sadaf Tahir

A very good option for Halal fried chicken and sliders. we stopped by Urban Bird for a family dinner and were blown away by the quality and flavor. The chicken tenders were perfectly crispy and seasoned, and the sliders were a huge hit. the fries—were absolutely addictive! The portion sizes are generous, making it great value. We actually had so much food that we got to enjoy it all over again the next day.

Iana Bernas

I ordered the tender sando with mild heat and a side of hot honey. The chicken is thick, juicy, and crispy, paired with the acidity of the pickles and cooless of the slaw made an overall flavorful and delicious sandwich. I loved drizzling some hot honey before a bite. Highly recommend trying the sando to heal your chicken sandwich craving!

Tommy Marsh

Well. I’m back again for another spicy chicken sandwhich review. The staff was courteous and quick with service. It was super tasty for sure. The kale slaw was awesome. The street corn was probably my favorite thing. For the sando, Flavor was like 8/10. Heat was probably 8-9/10 it was hot but tapered quickly. Others I’ve had have lingered for 20-30 mins after. So this wasn’t novelty hot persay but really good if you’re looking for a tasty burn.

+2

Sheraz Ahmed (Your Sir Jee)

Here's the revised short review including the halal option: --- **Urban Bird Hot Chicken Review** Urban Bird Hot Chicken delivers on both flavor and spice, with the added bonus of serving halal chicken. The chicken is crispy, juicy, and comes in a range of heat levels to suit any taste. The sides are tasty, and the service is friendly and efficient. The restaurant has a trendy yet comfortable vibe, making it a great spot for a quick, delicious meal. Highly recommend! They serve halal chicken. We just tried 2 items as showing images and clips and we enjoyed well.

+24

timya collier

The staff was friendly, patient, and incredibly attentive, even during a busy rush, but I can say Romisha greeted me with a smile, took my order quickly, and made sure everything was prepared just the way I wanted. Her positive attitude and willingness to go the extra mile made the entire experience enjoyable. It’s not often you see such genuine care in a fast-paced environment, and it truly stood out. Excellent service all around! 10/10 she deserves a raise!!

Santi w man

I thought it was alright. The food was good, the service was fine, but there was food and trash everywhere!! It was really crowded with trash on the floors, outside, and on counters. This place is fine if you only want to get chicken other than that 👎🏻... That's why I give this place 3 stars.

+2

Daniyal90

My overall experience at Urban Hot Bird was decent, but it didn’t quite meet my expectations. A week before visiting, I had tried Dave’s Hot Chicken, so I had a direct comparison. Unfortunately, Urban Hot Bird fell short in a few areas. First, the price-to-quantity ratio wasn’t as good as Dave’s, and the taste was somewhat underwhelming. They offer four spice levels, which is a plus. I went with the second-highest, while my brother chose the second one, but he found his burger quite bland. My sister accidentally ordered the kosher strips instead of the regular chicken ones, and they weren’t great either. One highlight was their Salted Sweet Fries—they got cold quickly after being served, but I still really enjoyed them. I’d say they’re one of the standout items and definitely worth trying. However, the sauce selection was disappointing. When I went to Dave’s, I was given multiple sauces, so I expected at least two special sauces here. Instead, we only got one, and that too came with the kosher strips. Overall, while Urban Hot Bird has some positives, it didn’t quite live up to the hype. The fries were the best part, but the burgers and sauces could use some improvement.

+1

Nobu, that's me

The chicken was good. The cleanliness not so much. I had to actually grab a wet rag that was laying on the bar to clean my own table. Manager was acted very put-out when someone with me asked for a separate plate so they could separate the chicken waffles and chicken so the ketchup and syrup wouldn’t mix together. The tea container obviously hadn’t been cleaned out In a while. The tea tasted like it had coffee mixed in it from old tea. I poured it out and got water. Chicken was good…. But seriously this place puts its chicken above cleaning. I may get this to go in the future but honestly… probably not.

+5

Tanny Stiranak

Food was great and that was it, nothing else was even come close to be good. Employee were busy on their phones or talking to each other, tables were dirty no one bothers to clean up even though the place wasn't busy we were the only table in there. The person bought the food out missing our item and didn't even know until we asked her about it, I have to go up to the counter couple of times to asked for my milkshake, the guy was too busy talking on the phone he literally left the milkshake in the machine and that was after the first time I went up there interrupted him to reminded that I've ordered a milkshake and have been waiting for a while so he started it and left it there 🫤😔

Disappointing Service and Unprofessional Management I am extremely disappointed with my experience at Urban Bird Hot Chicken today. I placed a $64 order for pickup (Check #101), but when I got home—a 15-minute drive away—I realized the kitchen had completely messed up our meal. Instead of the two Tennessee BBQ Sandos we paid for, we received Nashville spicy burgers. Mistakes happen, but the way the staff and management handled it was unacceptable: • The employee who answered the phone was dismissive and offered no apology for the error. • The manager I spoke with, put me on hold while I was still speaking to him without returning. Upon calling again multiple times there was no response. Being told to drive another 30 minutes round-trip to fix their mistake without even receiving a basic apology is not how you treat customers. For a place that charges over $60 for a family meal, the lack of accountability and basic respect from management is shocking. I hope the franchise owners look into the conduct of the team working the evening of March 7th.

I'm very disappointed with the staff who were working tonight. I placed a pickup order so I could just pick up my order during lunchtime, since I had to get back to work. I order before hand and left to pick up my order. When I arrive the staff said my order was not ready and I had to wait 10-15 min. I waited and I noticed there was little to no people and that the staff was working super slow, no sense of urgency, and were just talking among each other. I’m upset because I placed my order way too far in advance to avoid this. And lost my lunch break.