William Burgoa

We were a group of 7, we sat down and we had to wait about 15 minutes for the waitress to come to us, meanwhile we were the only one there, by accident we order an extra bottle of water, and we told her, and she said I'm sorry I already charged it, I can't remove it, I think they need to improve on the service, put Spanish music more Peruvian music or something related to the restaurant. I might comeback if changes are made.

Alejandro Grajales

I had a terrible experience with this place. I ordered delivery to the beach, and it’s obvious they should include utensils — but they didn’t. The worst part is that I called more than 20 times, and when someone finally answered (both in English and Spanish), they hung up on me to avoid helping. I do not recommend ordering delivery from this place due to their poor service.

Julissa Ortega Cuate

I came in today with my group of friends, it took 10 minutes for us to be seated. Once seated it took our waiter another 10 minutes to take our order. I got the arroz con mariscos and it was horrible. The rice was hard, it was mostly rice and a few pieces of shrimp. Our waiter was terrible and inattentive. Every time we requested something he took 10 minutes to get back to us. We waited 30 minutes for him to clear our table and get our check. Auto grad was included without letting us know prior to checking out. Horrible.

CYNSCITY

I was there yesterday with my niece food was very salty I did take out and the girl she was a little off . There was a lady that was behind me that she approached first the lady told her that I was there first in Spanish when she knew I was there first cause I had ordered already why approach the other lady first when you know I’m there I’m not invisible she assumed I didn’t know Spanish because of how I look when I’m Honduran which is typical but that’s another story I tried the beans and made a joke that I make better habichuelas to my niece she gave me a dirty look it’s your restaurant or something girl but I really do tho but anyway wouldn’t go back there the maracuya juice had a weird after taste . Service terrible

Andrea Prieto

We visited this restaurant as a group of 12. We explained to a waitress that we were a group of 12, and she told us to wait until the middle section was free. Although the place was packed, we took it as a good sign and we decided to wait for a table. After a while, another waitress approached us and asked what we were waiting for. We explained we were waiting for a table, without hesitation she told us it was ready and immediately turned around to lead us to the table. However, the table was clearly not large enough for our group. We mentioned this to her, she simply said “oh” and walked away, leaving us standing there. We had to ask another staff member if it was ok to add more chairs, he agreed and helped us accommodate everyone. Unfortunately, the service continued to decline from there. No menus or utensils were provided, we had to get the menus ourselves and request utensils only after the food arrived. It took quite a while for someone to take our order, and when they did the waitress had to switch out because she was repeatedly called to the register to handle phone orders. Eventually, the same young lady from earlier returned to take our order. The food took over an hour to arrive, and when it did, it was just okay. We had requested a side of tostones multiple times, but they never came. At one point, another waitress stopped by to check on us, we again asked for the tostones, along with hot sauce and salt. She completely ignored the request and went to another table without returning. We ultimately canceled the tostones, and were charged for an extra fried rice we did not order. Additionally, an 18% gratuity fee was automatically added to our bill, which was over $200. While we typically have no problem tipping and believe in compensating good service, in this case the staff did not earn that level of gratuity. The restaurant itself has the potential to accommodate as many people, but they are clearly understaffed or in need of better training. The waitstaff seemed overwhelmed, and while that’s understandable, it should not come at the expense of the customer’s experience. If the restaurant is going to automatically include an 18% gratuity, they need to ensure the service provided reflects that charge.

Alex W.

First of all, the front glass door was very dirty and had hundreds of fingerprints. The extremely loud music was very disturbing. The busboy was inexperienced but helpful. There was no salt and pepper on the table. After asking three times, they understood me and brought it from the other table. The white rice was terrible, not fresh, probably from yesterday. There was also no tap water. Two waitresses and a busboy did not know what they were doing. It was below the average restaurant quality. I will not give it a second chance.

Briony Owens

I went to La Cabaña today, and honestly, I left feeling really disheartened. I waited over ten minutes just to have my order taken, while the two waiters prioritized phone orders and helped several other guests who arrived after me. When I finally received my food, it was overwhelmingly just rice—about 90%—with a few pieces of potato, some mini carrots, and a single slice of beef that was still raw on one side. I don’t want to jump to conclusions, but I can’t help but wonder if the way I was treated—especially after asking a few questions about the menu—somehow affected the quality of the meal I was given. It’s just really disappointing. I’ve been trying to find a new spot I can go to regularly and feel good about supporting, but this experience honestly left a bad taste in every sense. Please note that nothing was taken off of the platter. As the amount of food that I have and what I am showing you is what I was given.

Jack Figglebottom

i ordered chicken and rice from here. i specifically asked for white meat and they gave me dark meat. they do this every single time i order. they never ever listen. i also ordered a flan and there was mold spores on it. the flan smelled like sweat and was completely unedible.

katherine parodi

I have to say I gave this place a second chance and the food and service -worst I ever experience. The person taking the orders kept hanging up on me and assure me she had my address without asking or confirming it with me. I had to call 3x to check because she kept hanging up on me. I know it can get busy but common do the job correctly. Delivery guy contacted me when he arrived and was at the wrong address, very disappointed. The food was horrible! I order anticuchos and it was the worst thing I ever tasted it was not edible at all. It looked and tasted like the meat was not fresh at all. I also got avocado salad without dressing, no sauces at all were included so my food was very dry. Very disappointed with this place, I will definitely will not give it another chance because my two previous experience with food and service were very poor. Please hire new cooks and a staff that knows how to work with customer service!

Yasmin N

I would NEVER eat at this place ever again! The young guy that takes the orders when you call is disgusting!! He treats everyone that calls to place an order like garbage.. he has a nasty attitude and when I went to the restaurant to confront him about treating customers horribly he admitted to it because "they get very busy" so he gives people attitude! Now to the food.. we ordered a grilled chicken salad and the chicken was so under cooked it wasn't edible and had to be thrown away! It's also ridiculously expensive!!!!