Shonnie Babii

The food was not well prepared. My cheese grilled steak burrito was not grilled or crisp enough. And my pinto & cheese (my fave) was watery😤😤

TheMexicanBiker

2nd time they mess up my order. I order chilli cheese burrito and I get no chilli....its always the night shift they mess it up. First time they replaced them but now its late and dont feel like driving again.

Jazmin Araujo

Went for a late night dinner. The food was cold. There were no cars in the drive thru. The chalupa i ordered was stale and cold. The other person i was with got a box and the food was also cold. Won't be going back to this location.

Kimberley Alcorta-Suarez

They take forever on uber eats. Especially past 12am. I just want my taco bell but it took over an hour when its just a 5 minute drive 😭. Just turn off your Uber Eats if you’re that busy 😭(i can’t drive cuz im under the influence 🤐) feelings are still valid tho. Shouldn’t take over an hour.

Benny Blanco (Chi2Cali)

I was getting groceries at Albertsons next door so I decided to do a pickup order for this taco bell. I made the order for a drive through pickup but when I got there the drive through was packed and the inside was fairly empty. I decided to just go inside for pickup since the order still showed it being made on the app so i waited. At the 20 minute mark from the time my confirmation email was received I decided to let them know I was inside and waiting on my order. I waited at the counter and was ignored by Mini which is the name I was eventually given by the manager. 5 minutes goes by and I get her attention and tell her I ordered for drive through pickup and wanted to see if it was ready. She acts like she's going to check but doesn't come back for another 5 minutes. Now the order has been processed 30 minutes ago so I ask what's going on. She gives me an attitude and says it will be out soon. More people are coming in ordering and getting their food. A different lady comes out and says it's because I didn't check in which is did. She rushes in the back but now more than 5 minutes pass. A younger employee comes to the front and is filling the bike with sauce packets. I ask to speak to a manager. We are past 40 minutes at this point. The second lady i talked to comes out again. I ask her why in the world is it taking 40 minutes to make 12 tacos and why everyone in the restaurant came in after me and already sitting and eating. She said it was no excuse. I showed her my order again and she proceeds to try and give me the wrong order. They didn't even know what order they were supposed to be making even though I showed them multiple times. There needs to be some kind of retraining or something done at this location. By the time I get my food of course it's cold and soggy.

Paul Hitchings

Normal Taco Bell but I was here at 1 o’clock on a Saturday and they were like eight cars in front of me and we haven’t moved in like five minutes so yeah they really should hire some more people for lunch cause like obviously it gets busy.

Erik Vasquez

Poorly wrapped burrito. Never seen anything like this in other locations.

A

The worse location to get the tacos because they never have fresh shells. I'm not sure if they're supposed to change them out after a certain time or they use them past expiration date but never fresh here.

DONGDONG LI

I told the intercom that I had two orders, but when I got to the window, they only gave me one order and insisted that I walk around and queue up again. It was really embarrassing.

John Lee

Extremely poor customer service at this location due to the on site manager. Waited for 15 mins at the front counter, before anyone came and asked us if we needed help. The two customers behind me even left and said this is ridiculous as well as we both watched the manager walk past a line of 4 that hasn't been helped at all. After he was done with the bathroom he just walked past us all again and didn't attempt to help any customers. My food was sitting there the entire time I was in line, but no one came to help any of us, and now my food is cold because of poor training.

Mousty Bay

I placed a pickup order on Uber Eats, and the app notified me that my food was ready. However, when I arrived, I waited over 30 minutes with no update or assistance. Eventually, I had to leave without receiving my order. I requested a refund, but Uber Eats declined, despite the issue being on their end. This isn’t the first time I’ve had problems with their support. Very disappointed with the lack of accountability and customer service.