Jessica TC Lee

The best green onion pancake I’ve had in SF!!! Look at these golden and crispy layers! The interior was very on the point. The waiter and waitress were efficient and looked mildly irritated as expected at any worthy-going restaurants in Chinatown.

LaDonna Begay

Gloria was an excellent host spunky cheerful vibes nice gal I like her. The almond shrimp was delicious I loved it!

Mi9 Chico

We initially planned to dine at another restaurant, but it was unfortunately closed down. So, we decided to give this place a chance after finding a flyer for it. Honestly, the best places are often hidden gems. A kind gentleman escorted us up the steps to the restaurant, and the staff was both courteous and efficient. The food was absolutely delicious! We treated it like a family-style dining experience. They even gave us free potstickers and green tea ice cream. At the end, they also presented us with these delightful sesame seed dough treats. I’m not sure what they’re called, but they were soft and had a delicious filling. The restaurant also had a table full of small trinkets as a gift for customers (one or two items). These included hair ties, toy cars, candies, coffee chocolates, and mini games. Overall, the entire experience was truly amazing. Full of delightful surprises, I will definitely be adding this restaurant to my list of places to revisit for more delicious meals.

Peter Eells

We were drawn in off the street with a coupon for free potstickers. The only downside to this restuarant is the fact that it is located on the second floor so you cannot see the seating area from the street. The food was good, the service was excellent, the ambiance was comfortable while still a cultural experience. My wife and I ordered Creamy Prawns with Honey Walnuts. We got a healthy serving, and the presentation was beautiful. The prawns were cooked perfectly and the crunch of the walnuts paired wonderfully. It was delicious and satisfying. We also got the Chef’s House Special Fried Rice with chicken, BBQ pork, egg, and veggies. Good flavor and texture, with a very good amount on the plate. The waitstaff were attentive but did not hover, it was easy to get their attention to ask a question. When we were seated we were presented with a warm wet cloth to clean our hands with and we were shown the convenient charging station at the table. They obviously cater to visitors. The fortune in my fortune cookie was "A problen clearly stated is a problem half solved". We'd be back if we were local.

+1

Kris Rickard

Chinatown Restaurant was an amazing find! Gloria welcomed us in with such warmth and made sure we had a fantastic experience. The staff was extremely friendly, and the service was top-notch. The food was delicious, with generous portions—perfect for sharing. Plus, we were surprised with a few complimentary appetizers, which made our meal even more special. The hospitality here is unmatched, and we left feeling truly taken care of. Highly recommend if you’re in San Francisco’s Chinatown!

Amanda Estep

Welcome to the birth place of Chinese food as we know it in the United States! This is an authentic experience, with quality ingredients, generous portions, and friendly service. Our Dim Sum for 2 was under $100 (with automatic tip + rice wine + complimentary green tea ice cream). This is a local favorite for a reason 🥰 Tourists - if this seems steep, welcome to California. We care about our amazing service workers and we want them properly compensated for the love they put into the fresh cuisine they share with us 💗 the price reflects. Happy Lunar New Year to all who celebrate 🐍

+1

Manuel Saine

What a wonderful place! The full is amazing, but the atmosphere and the service are just exceptional. We ordered the sampler for two, and we got lots of complementary food, ice cream and even a goody bag with treats. Someone complained that they were "forced" to tip 20% (which you should ALWAYS do; that's the cost of eating out in America), well, we were suggested to tip 40%. I thought that was a little steep, so we tore that part of the receipt and tipped 20%, like you do. I will definitely go back; in the meantime, thanks to the crazy portions, I have enough food for the next three days!

was hungry and me and my friends found a spot because of gloria my beautiful queen soo swweet came to our rescue belly full well fed. thank u so much will again!!!

Beautiful experience. Staff was amazing and food was excellent. Owner came to our table and gave me and my family a good laugh.

Beautiful experience. staff was amazing and food was excellent. Owner came to our table and gave me and my family a good laugh.

Awesome customer service and food! This place is a hidden treasure, stumbling in there this afternoon was a real delight. We will definitely be back!!

Awesome customer service and food! This place is a hidden treasure, stumbling in there this afternoon was a real delight. We will definitely be back!!

Very accommodating! We had 10 people and everyone was well taken care of. food was good too! Pot stickers and dumplings were our favorite. Staff was nothing but smiles

Very accommodating! We had 10 people and everyone was well taken care of. Food was good too! Pot stickers and dumplings were our favorite. staff was nothing but smiles

Very accommodating! We had 10 people and everyone was well taken care of. Food was good too! Pot stickers and dumplings were our favorite. Staff was nothing but smiles

This is a really nice and welcoming little restaurant! Great service, calm, warm, and peaceful music playing throughout your meal! Kind staff and quick service! It has amazing food, and ice cream a…

Great customer service with WiFi they serve fast and reliable. They also have great food to choose from. Nice smells warm napkins to clean your hands the setting is calm and peaceful. At your table…

It's not just about the food here - although the food is very good and nourishing. It's the welcoming staff and atmosphere, the gifts of love and tokens of generosity - yes they give you gifts! In …

Great conceiege Gloria - all waiters very nice and food was excellent. Very fast and all super yummy. The restaurant has great options and comes with complimentary snacks and ice cream. At the tabl…

Fantastic Service! Great atmosphere! Vast options of food! The Chicken did indeed come before the egg, ask the owner and he will explain!

Great restaurant and hospitality! The food was great and the place was clean. The workers treat you like family

BEST dumplings IVE HAD IN A WHILE! Amazing food amazing service. We met Gloria and she is a very kind enthusiastic hard worker. The food felt authentic as well. The sesame balls were an amazing tre…

We visited San Francisco for the first time 2 weeks ago and (since I'm dumpling obsessed) had to try some Chinese places. A friend recommended this place and as we approached we were greeted by a s…

We had a great experience! We were offered a coupon for free gyoza and matcha ice cream at a nearby cross street, and the gentleman who handed us the coupon offered to escort us to the restaurant. …

The food was Great!!! Gloria was awesome and the service was outstanding. The restaurant was very clean and quiet. Will definitely be back

We were wandering Chinatown at dinnertime not sure of where to eat when an enthusiastic sidewalk greeter induced us to come up and check out the Chinatown Restaurant. We had never heard of the place…

I man came to us as we were standing on the corner looking for eating places (timely). He showed us a flyer with "Free potstickers and Free Green-tea ice cream" with one entree. We decided to give …

I man came to us as we were standing on the corner looking for eating places (timely). He showed us a flyer with "Free potstickers and Free Green-tea ice cream" with one entree. We decided to give …

Delicious. So much food. Great atmosphere in San Fran Chinatown. Dinner for three was delightfully delicious. Cool patio seating. Great staff.

Courtney

The atmosphere and service were great! It qas a fun experience. Qe just order the Dim Sum experience for 2 amd sooo much food was brought out! Things I have tried before and things I haven't! The food quality was not quite the best but still delicious! Then when receiving our check we got a scoop of ice cream, fortune cookies, and Madeline cookies. And then a bag of corn nuts after we paid! Highly recommend!

X Ying

I was told that the restaurant had a really long history. It is on the second floor, very quiet, most tables were empty. The price is higher than average, but the portion is huge. I only managed to eat half portion and took away the rest. One prawn dish cost over $40, which was too expensive for me.

I C

A little place amongst many options of chinese restaurants. However, the staff was very kind and inviting. It is a bit of a walk going upstairs. This restaurant has historical presence and the portraits of the people are very important to commentate. They provided wipes right away, little appetizers, and fast and delicious food. Dessert, was great as well.

+8

Perlissa Beauty

I found this place while walking down Chinatown and received a free potsticker coupon. This restaurant caught me by surprise when we ordered and everything was very good. Food was very delicious and did not make my stomach hurt the next day so that’s great. Customer service is excellent they definitely go above and beyond. We ordered combination chow mien, green beans, pork dim sum, and duck . In total for everything $194, i definitely recommend this restaurant for some bomb food.

+1

We walked into Chinatown Restaurant expecting a nice sit-down meal in the heart of San Francisco’s historic district, but what we got felt more like a fast-food experience dressed up with white tab…

Gloria the greeter was very friendly. food was good . We appreciated the friendly atmosphere, jasmine tea and green tea ice cream.

Gloria the greeter was very friendly. Food was good . We appreciated the friendly atmosphere, jasmine tea and green tea ice cream.

Gloria the greeter was very friendly. Food was good . We appreciated the friendly atmosphere, jasmine tea and green tea ice cream.

Gloria the greeter was very friendly. Food was good . We appreciated the friendly atmosphere, jasmine tea and green tea ice cream.

A good choice for tourists while visiting SF China town. We were a party of 6 and ordered dim sum. The food was good and the portions generous. Great for the price! Friendly attentive service.

Our first meal out was at The Chinatown Restaurant. We ate on their tiny balcony overlooking the street. We were loured in by the free pot stickers and ice cream but the food was definitely good. T…

The food was tasty, but they served the hole menu togheter, so the food was not hot. Bad and old atmosphere. The table was damaged. The wall was not clean. They not ask for coffee or the tea at t…

The food was tasty, but they served the hole menu togheter, so the food was not hot. Bad and old atmosphere. The table was damaged. The wall was not clean. They not ask for coffee or the tea at t…

Pablo Salgado

The food is good, the service isn’t that good. One plate that we ordered never came and when we asked about it they told us we didn’t order it. They added 18% for the tip in the check without asking, I said no and left the percentage of tip I wanted to, but you want to avoid those things as a customer. They also wanted to take my card to the kitchen for the payment but I said no, most of the staff don’t speak much english.

Skeptical about the place since there's some people outside trying to convince you to come in. After seeing the wait time on the places around we came back to this place and I'm glad we did!\n\nI…

Larry Keene

The best part was the guy standing at the corner hawking the restaurant. Our server didn’t speak any english. They charged for water. My Kung Pau Chicken had more pepper than chicken and was too hot. My wife’s sweet and sour chicken was good. Service was slow. Food was expensive. And for a culture that doesn’t believe in tipping, they were very presumptuous by adding a 23% tip for a poor experience.

Jonathan Santos

Cut to the chase, food was miiiid. Flavorless and felt bad after spending nearly 100 dollars on it too for 2 samplers for me and my gf (tip and drinks included) All food we'll try* to finish. Went during festival time, at least the balcony view was nice. The experience was ok, wish it was literally any other food place in this specific location though...

Horrible. Was approached by Gloria on the street (she was very persistent on us going to eat at "the best restaurant in china town") She was very pushy. The energy in the restaurant was very off. Eve…

Believe the well written 1 star reviews, not the fake reviews which are all suspiciously 5 star and cheerful. You will not leave here cheerful, that is guaranteed. \n\nLet's start with the service. N…

this whole place was a click bait from start to finish. They advertised free potstickers and green tea ice cream.... They brought out 2 potstickers for a table of 5 and vanilla ice cream "because…

This has got to be the worst restaurant I’ve ever been to. We were cajoled into going by a very nice woman on the street, probably a bit too keenly. The staff were young and friendly. The menu was…

We decided to try this restaurant after speaking to someone on the street encouraging people to come in. Initial thoughts were that the carpet looked worr on the stairs and very unlike a food esta…

I was quite disappointed with my experience at this restaurant. The service was incredibly slow, and it felt like the staff wasn’t attentive to the needs of the guests. When my main course finall…

Total rip off. DO NOT go here! Friendly staff, terrible food. overpriced with added taxes for this and that. Worst experience ever!!

my friend insisted to sit outside, how bad can it be if its survived so long. Bad. Sloppy lazy sticky stirfrys, dry tastless peking duck, silly prices . service quite nice but just totally unneces…

Todd Howle

We were walking in Chinatown, approached by a lady in yellow raincoat, handing out free Greentea Ice-cream Coupon with meal, so we went. Ordered Mongolian Beef 28.00, Fried Rice 19.50, Can of Diet Coke 4.95, Tea 4.95 and an appetizer of Spring Rolls 15.00. We split one entrée, but everything is al-l'cart, our meal was 85.00 tip for two was already included, but they charged you for the tip. Food wasn't good, it was frozen, like stouffers meals, I won't recommend any dish, because the Can D-Coke and Ice Tea was the only thing that was fresh. Go to New York's Chinatown and eat real Chinese food. This place was a lesson of what not to do in San Francisco. Very disappointed and Food made me sick, but not for long. Sorry for posting a negative review, but if it saves anyone from getting taken, then it's worth me sharing. Member the Coupon person handing out free green tea ice-cream with meal, don't go. But across the street from there, there was a restaurant with 30-40 guest in line in the rain the get lunch, should have gone there, and they were 60% less in pricing. Choose wisely.

Gegee Munkh-Otgon

I really wanted to like this place and was so excited but i had one of the worst experiences. Portion size was smaller than regular size dish for family size and dishes came out like it was sitting on the counter for a while. We were there for 2 hours waiting for dish after dish and some without proper utensils and have to ask twice to get it finally. In the end they charged extra for tip even though it wasn’t what we wrote on the receipt.. Response: Thank you for your prompt response. I would also like to clarify that we were stopped by your staff down to street to come dine with you, when there was many other optional restaurant serving until later with a prompt service rather than waiting for utensils and bowls for the food is served without. And we waited to pay for the service for 30 minutes just to get the receipt with “suggested tip” already added to the total. We reduced the big tip for the “great service” and was STILL CHARGED higher than the total written. I would gladly pay for the potstickers and just have a better experience with honest charging than be blamed for the service we had on Christmas night.