Latonia Butler

I ordered the lemon pepper wings and the lemon garlic wings . Well when I got home and checked the bag I got lemon pepper wings and garlic parmasean. Lucky no one in my house is allergic to that. I need wing stop to do better. Hopefully next time they will get it right.

Sharmaine Glover

Don't tell someone who calls from Oklahoma that their food will be done in 23 minutes, and then when I showed up to the store to pick up my food I wait an additional 32 minutes. Both the last two times I've went this week it has been an extremely over the top wait time for my food. Thursday, they were not busy and it still took as long as today when they were busy. Staff needs to work better as a team and not stand around when others are getting backed up.

Molly McHugh

So I’m In Wingstop to get a chicken sandwich and some fries. I’m on the phone with my boyfriend and the girl taking my order was honestly rude. The manager (?) was next to her and not doing anything she was really snappy for no good reason. And seemed irritated when I Took a bit. The food was good hot and fresh. I also don’t know what was in my fries. But I’m worried

Walt

No real sides… just fries or some old vegetables. You need better chicken if that’s the only options.

Michelle Chaney

Ordered 30 mix and match wings and every single one of them was dry. Yall need to make sure you aren't over cooking the wings, happens every time, I love how saucy the wings were though, until you bit into one of them. I recommend going to another wingstop, it will be worth the drive. Also hardly ever any good customer service there. Rewatch those training videos wingstop and do better.

Chris Mcnealy

Night shift people are awful they don’t show enough care to satisfy the customers! To create less reasons from a customer.. back of house needs to do their damn job correctly. Instead of doing “enough”. To the managers on the shift they need to do a quality control or something. Because me being unsatisfied as a customer and to understanding where the issue happens is ridiculous! If I make sure with the person that takes my order over the phone, and then it shows it correctly on my receipt. Then why is that the back of house crew still deciding to do things incorrectly! Numerous times I receive the same damn hot classic when I specifically ask for hot lemon pepper as the same way it comes rung up on the order when I asked

Tyana Bolton

It’s been a while since I’ve been there but this time wasn’t it. I ordered a to go up there. (Realize it takes me about 5 minutes to get home) all of my food is cold. Fries are soggy. Wings were gross. As if they didn’t cook all the way. 100% will not go back. Waste of money.

Camie Farmer

If you want your food, fresh and hot, you need to plan to eat in the restaurant. I am not sure if when I went they were understaffed or what. I called and ordered on the phone was told that my order would be ready at 11:35, I sat in the store and waited until 1155. Then they called and said my order was ready. I saw them pick my order up off the shelf that I had seen was sitting there for the last 20 minutes. I paid $22 for nothing but cold food and because they were busy I wasn’t gonna say anything about it. Disappointing to say the least. I also ordered extra ranch which I was charged for. I was not given the extra ranch and the ranch I was given, didn’t have the lid on it all the way, and spilled all over my bag.

Luis Martinez

I had a 24 family pack with fries. I end up gettting serve with little pices of fries. And burnt fries

Bobbi Lewis

I placed a order for 2 combos- 8 pc Hawaiian and garlic parmesan w/ fries. 10 pc hot extra extra wet/mango habanero extra extra wet w/ carrots. Order of 5 pc Cajun corn. I live maybe 5 mins from location in mind. My husband gets home with the food and we pull the food out of the bag and first thing I see are burnt fries. Felt the fries and they were cold as can be like we got leftover fries. Pulled out the rest of the food. My husband opened his wings and that’s when I noticed that the hot was dry. There was no sauce that you could see on the wings and hardly any at the bottom. So I called the restaurant and asked to speak to a manager a gentleman gets on the phone and asked how he could help me so I told him what had happened. He told me that he could either replace my order if I bring it back up or he could not do anything about it. And then I told him that if I go back up there, I would like a refund plus I would like my food re-cooked to. He said well let me talk to my GM and put me on hold. He gets back on the phone and tells me he cannot do that. The only way they could fix my order is if I brought it back up either they can give me a refund or they can replace the order. We use our gas to go to Wing Stop to pick up the food. We have to pay for to bring it home and to get what we did not order. I didn’t ask for cold fries and I pacifically asked for wet wet wings when I place the order. If they cannot make them worse than they should let you know that. Something does not make sense so then when I asked him his name, he said I cannot give you my name and I said, but you’re the manager and he goes no I’m not the manager I’m speaking for her because she does not speak English. Why do they have somebody speaking in place for the manager? And they say they cannot give the cashiers names, but when they answer the phone they say their name. Yeah I will not be going back to this location again. Every time I go here it’s always something with them. They do not even deserve to have any review stars on here.

Guapi4.6

Very disappointed. I go here atleast once a week most of the time today I went on Saturday around 9:00 pm I go ahead and order and they tell me it’s gonna be 30 mintues for my food when there wasn’t a single person there eating and also had about 10 employees just standing. Wont be coming back. More customers kept leaving after hearing one hour wait.

JAIME AGUIRRE

Undercooked wings. The skin should be nice and crispy but the wings were super slimy. Gross. Couldn’t eat but two before I was too grossed out. And it took 27 minutes.