Mickey Pietrzak

I've been to many Waffle Houses over the years and most are nothing worth mentioning. Usually just a few employees that care just enough for it to not be a bad experience. This place was different. The staff were all on top of it and worked well together. The food was still what you would expect, but thats a good thing. I just wanted to give credit for a well managed staff.

Judy Ream

Tony was an exceptional waiter. We had a very enjoyable visit. First time for most of our group.

Jeff

Extra courteous staff! I will visit again when I'm back in town.

Wesley Kennedy

Only had one server and one cook. We waited a little to order, but food was cooked quickly and to order. Served hot off the griddle. Worth the wait. Not our first time at this location, and won't be our last!

Mellissa Brown-Upton

Great food, friendly service, food out quickly!! Two issues , not deal breakers.... flies got a bit annoying & it was dang cold in there!

Shonitra Elliott

We came here after being told that the Waffle house we previously visited wasn't taking orders. The only issue was that they were supposed to text when the food was ready, but they didn't. After we had been waiting for a quite a bit of time, my husband went back to the window and inquired about our order. They told him that their paging system wasn't working, but they said that the security guard came out and was telling people their order was ready. We watched him go to 1 or 2 cars then go back inside. He never came to our vehicle which was across the parkingg lot (behind one of the cars he went to). Other than that, they were nice and the food was good.

trayla thrasher

Love Waffle House and was excited to try out the new build on state line. We couldn’t because they only do TO GO after 11 pm??? We couldn’t go in an eat. So now we’re headed to ihop. BUMMER!

Jerri Lynn Lovelis

Imagine going to Waffle House at 11:00 on a Saturday night — prime Waffle House hours — and being told by a security guard that it’s take-out only. I thought being open all night was literally their thing. Confused, disappointed, and still waffle-less.

Christopher Nussey

Walked in. Was greeted, 4 people in the whole restaurant. Waitress went to great links to not look out direction. 10 minutes went by. Just left. Never got a menu. Nothing.

Jan Morton

Extremely Disappointing! Treated Like We Didn’t Exist We came into the Waffle House in Texarkana after a long night of traveling, exhausted and hungry. I’m on crutches but we stood there waiting, and when we finally managed to sit down at a dirty table near the waffle bar, things only got worse. The waiter never made eye contact, never greeted us, and acted like we simply weren’t there. We sat there for 15 more minutes, completely ignored, while the mess from the last group still sat on the table. No menus, no water, not even a “be right with you.” Eventually, we just left. It’s really unfortunate because Waffle House is usually one of our favorite places to stop on the road - usually dependable, welcoming, and friendly. But this location made us feel invisible and unwelcome. Totally unacceptable service!!!

Passion Nelson

Black African American Male Manager, very aggressive and rude to customers. He asked me was my food good, I told him no. He spoke to me very rude, because the food was not good. I will never return. 10/24/2025 morning manager.

Kristian Smith

I placed an order online and went to pick up my food and they told me someone already picked that up. I said Kristian with a K and they told me yea. The manager asked me my name and I showed him my order on the phone. They said they would make my food again and it will be quick. I went to my truck and saw the manager come back out looking for me, I got out and he was asking the same questions again. Now I'm starting to get pissed, not only did they give my food away to some imposter, they are insinuating that I sent someone in there to get it. I told them something has to be wrong with their online system OLO, there is no way someone would randomly come in with my name unless there is some kind of backdoor vulnerability. I even pre-tipped which pissed me off further because why am I tipping for carry out?! These companies charge too much for their food, have janky websites, and horrible customer service. They actually did me a favor, I need to stop being lazy and cook my own Saturday morning breakfast for a fraction of the price. Once everyone wakes up to this ALL these companies will suffer, and if the jobs go with it so be it. P. S. The manager probably still thinks in his mind, I was trying to get over. I can provide screenshots where I paid, did he ask the other person for that info? I will never return.