Waba Grill

Major Blue

Be careful to check your orders when picking from Online placement. The female server handed out someone else order (tied up in a bag) on 12/19/2020 @ around 6:00 pm then lied when we called back. Saying that the wrong order was grabbed. It was not grabbed. It was handed out by her tied up in a bag. Why lie instead of admitting to a simple mistake?

Troy Devon

The old man who works in the back is the worst cook. Everytime I order and he is there my food lacking. The steak is over cooked, dry and chewy. My dumplings are not cooked all the way. It is like they didnt even boil them correctly. The edges are hard as a rock and the inside is still cold. I can see why less and less people are coming to this location. They have lost all forms of quality. On top of that. I ordered 2 sides of dumpling but he only wanted to give me one sauce for them. I had to assure him each side comes with a sauce. Overall I can sense greedy and lack of quality. I wont be coming back to this location until there is change with the cook.

Vincent Rodriguez

Found this in my chicken bowl it stabbed me in my mouth while I was eating good thing I didn’t swallow it but also let’s start with the customer service and how dirty this place is I’ve never seen such lazy people that don’t want to work every worker at this location seems miserable and could careless about there customer service when I sit down to wait for my order the tables are always dirty with waba sauce it’s just a bad environment to eat ur food at corporate will be called and hopefully they can hire a better staff.

Joanna Hendrix

Terrible customer service! My bowl fell on the floor and the girl was ok with giving it to me. Gave me an attitude because I asked if she could remake it. Was speaking in Spanish to the cook and i understood everything t she was saying. I will NEVER return to this WABA grill. Looked very dirty ad well.

Jarrod Starnes

Very poor customer service. The employees seem miserable. And a previous visit, I watched two customers orders get skipped by orders that were taken after theirs. I feel these employees should be retrained. The Waba on Grove and Philadelphia Ave is the best location, by far

Joshua Martin

This location practices false advertising and adds hidden charges contradictory to the menu. Per the employee that was working, it is the owner's own policy.

Jona Quintana

Very disappointed. I came here about 3 weeks ago, no complaints. However, tonight was horrible. I got the chicken rice veggie bowl. When I opened it I could actually see the bottom if the bowl. Very little rice. The veggies were cold and not all the way cooked. I ordered the taco trio for my husband ( meaning 1 of each taco). The cashier took it upon himself to make them all 3 chicken. Asked for green onions and sauce on the side ( which I didn't get). His food was cold as well.For the prices we are paying now day you would expect ppl to actually prepare you food the way they would like their food. For the cashier. Maybe next time make eye contact with you customers. If I did something wrong on ordering my food ASK QUESTIONS.

Laura Calvillo

30.00 for 1 chicken bowel and1steak plate. No receipt. I think I paid 5.00 for the avocado. Carrots were hard and the steak was over cooked and dry. Not worth a return visit.

Tony Palmisano

Cold Waba, yum yum yum. Staff is at best inept. Ordered food for pickup tonight for pickup. I arrived at the store, called for curbside pickup, and was informed that my order was delivery, not pickup, and the food was not in the store. Drove to my house to find no food. Called the store and another employee told me food was sitting on the counter waiting for pickup. Drove back to the store, asked why I was told the food was out for delivery when I called earlier earlier. Different staff told me I was mistaken, that I was told the food was inside, and I should have come inside after I was told it was not there. SERIOUSLY!! Inept at best, more likely liars. One star for cold greasy slimey Waba for dinner tonight.

Robert Phipps

Unfortunately the Upland Waba restaurant in my view needs supervision and help. We have been going to Waba grills since their opening. Our order was wrong ,not following request such as wrong rice, not putting sauces on the side, no salad dressing, no soy sauce etc. Also staff need patience, seem overwhelmed? We won't return to Upland. Waba, Will go to Ontario Waba. Is there an attitude higher up in this location since we have had better service in other Waba locations for years!