lauren landry

Food was delicious! Everything made to order! Just what i needed on this cold day!

Chris Beckworth

All I can say is wow! Food was perfect!

Karen Labrea

Went in for a quick bite to eat, pancakes were so thick and fluffy, waitress amazing and got the pleasure to meet the manager while she was making rounds asking guests how everything was. Great food, great staff! Definitely coming back

Trinity Appell

Went to IHOP with my boyfriend for the first time since I love breakfast and I've been wanting to go. Got scared to go at first because of the reviews but took a chance anyways and wasn't disappointed! I got the NY cheesecake pancakes and i asked for chocolate chips and they are definitely my new favorite breakfast item ever! The eggs tasted amazing! Everything was hot and tasted good! The only thing was the hash browns were hard but just get the home frys instead. Definitely will be returning!

Jessica Davis

Our server was very nice & attentive but i ordered the strawberry cheesecake pancakes. Let me tell you they were very good but for $13.00 bucks they don’t come with toast or eggs that’s an up charge which is kinda ridiculous. Overall experience was good just definitely overpriced for breakfast food. I don’t think my husband & l will be back again, I just wanted those pancakes but definitely can just make them at home for cheaper for now on. 🥞

Olivia Saunders

MELLY (Melissa) is awesome and made the entire experience for us. Friendly, quick and very welcoming! My food was delicious! (I asked for cheese in my hashbrowns which made them kinda gross but the steak omlette was amazing. Also cold brew coffee was delicious.

Tara Ellsworth

Overall I wasn't horrible but I can say it was not awesome or good for that matter my eggs benedict was complete mush and yucky I sent it back and I never do that it literally turned my stomach to the point where I couldn't eat anymore for the rest of the day. My kid and her friend liked it, they ate almost all of their food🥳. The drinks were outrageously price. We ordered hot cocoa and it cost $18 for three of them, no whip topping no extra anything, um really!!! Dirt service was great the waitress was amazing she was quick and down-to-earth and she was accommodating as well

Nadia

The food I ordered was burnt and dry, but it depends what you get i think. They do have good things on their menu but I guess that’s what happens when I try new food. The biscuit and gravy chicken breakfast sandwich was very disappointing. The restaurant itself needs some updates, we sat on taped up ripped seats. Looks like they need to maybe revamp and renovate a bit. Service was good though. Server came many times to make sure all is good.

Mama Bear

Dirty store. Highchair are filthy. Floors are dirty . Restrooms are filthy too. Service was ok but rather of been on her phone. Probably won't be back. Friendlys has better service and food. I'll go there

Ikeoluwa Akintujoye

Horrible beef steak Omelette I have ever gotten in my life at IHOP. It my second time at this location but this is horrible food I must say. As soon as I open the plate I felt this doesn’t look right. It doesn’t taste like the one I had before at this location. It tastes stale. I am so so hungry this afternoon and this happened to me at the cost of $21. I got home and I was mad at myself for doing to go. I literally divided the omelette into 2 and all I see is hash browns everywhere. It is called big steak omelette not hash brown omelette. I have never left a review on Google before but today I am so pissed just because the agent hang up on me while explaining this horrible food. 1/24/2025 at 3:10pm.

William Oak

I havent been to the ihop in new hartford in years. Its always dead and now I know why. We waited 8 minutes to be seated in an empty restuarant. Waitress smelled like weed. Messed up 2 orders and then comped us 1 of them but when I got the bill she comped us my sons cheap kids meal but added a $15 meal we didnt order and acted surprised when i asked about it. When they took my son's plate back to make him the right thing they just scrapped off the old pancake and replaced just that so when it came back his eggs were cold and had strawberry syrup from the wrong pancakes all over them. The crepes were tiny. The omlettes used to be big and fluffy. This one was flat and tasteless. One of the worst omlettes ive ever had. Will never be back.

Jamie King

We went for breakfast last Sunday 11/2 and had the worse experience ive ever had in a restaurant. Not only did we wait over an hour and a half for our food we had to listen to the cooks and waitresses arguing. When the food came out my girlfriends omelet was completely wrong and my eggs weren't even cooked. Apparently the cooking staff was new and inexperienced, I did feel bad for the waitress and I did leave her a good tip. The manager knocked off a few dollars for the issues but after we left my girlfriend noticed they charged us incorrectly roughly $8 or $9 more then they should have but by that time it wasn't worth the hassle of going back in the restaurant. We will definitely not be back anytime soon.

Ray Aviles

Terrible experience, the location is filthy and under staffed. The Hostess was also the waitress on a busy day. She also had her under age daughter helping her out because she was by herself. Waited over an hour and nobody checked in on us and never got our food. We were only served our drinks, therefore basically got up and left at this point.

Daniel Eddy

Do not order doordash from this restaurant. The staff will not acknowledge doordashers or help them. Besides, the one woman who did, and she is fantastic. The chefs sit around and talk until another guy came in and finally started making food. They only prioritize in dining customers. If you're smart, you will find a nice mom and pop cafe in the area to dine at

Wagner Mazariegos

I went to IHOP and the entire experience was unacceptable. My wife ordered an omelet that came out cold and the cheese was not even melted. The server said she would tell the manager, but I do not know if she ever did. When I finally got the manager to cash me out, she didn’t say a word about the food. I had already waited fifteen minutes just to get the check and another ten minutes to finally pay. The workers all looked miserable, and the manager was yelling at them loud enough for customers to hear. Other guests were waiting an hour for their food, and when one customer complained, the person in charge made a face at them after they left to go back to their table. Several tables walked out because no one ever went to them to serve them. To make things worse, someone in our party ended up with food poisoning afterward, and one of the eggs we were served was raw. That’s a serious food safety issue on top of everything else. There is no leadership or professionalism at this location, and now there are health concerns too. For spending so much for this too is insane.

kathryn Ralston

I love IHOP. We enjoyed our food. Once we were the only two in the restaurant, the cook and waitress got busy doing dishes and other things. This was fine. When all of a sudden there was a big crash from the dishwasher room and loud scream. The waitress yelled at the cook to stop. There were still customers. He came out and apologized. So we ended up hearing about how the manager has been calling out the dish washer for the past 6 months. There is supposed to be someone else there in the office, but they never show up. The music in the place is very loud and disgusting. It seems the daytime manager comes in for a little while. Before she leaves, she turns the music up to a volume it is hard to talk over. The music is nasty, foul language, and I have left throwing up because of the words of the music. I did not pay for that meal.

Michael Chase:;

The worst experience ever. These people don't give a damn. Dirty restaurant food was disgusting. I got diarrhea because of it. Manager on a Friday morning absent. Got one waitress on the floor and one horrible cook. The place was not even remotely busy. I want my money back. Called corporate they offered me free pancakes,... keep em.

MMG Torres

I said hello when I got in, the host said “I’ll be right back,” but had me waiting 10 minutes to be seated. They saw me but they were focusing take out orders only. There were few ppl at the restaurant and noticed how rude one waitress was being to a customer. I had not been in here in years and I don’t see it happening again. Denny’s here I come(at least the staff is friendly)!