Mystery_Unknown

Panera Bread is pretty solid overall. The food is good and usually tastes fresh, but the service can be a bit slow depending on the time of day. If you go during busy hours, expect a longer wait for your order. The portion sizes can feel a little small, so how filling it is really depends on what you choose. Some items are more satisfying than others, but the quality is consistent. Overall, it’s a good spot for a quick meal or a light lunch, just keep in mind the portion sizes and possible wait time. If you go during off-peak hours, you’ll probably have a smoother experience.

Nadia Charles

Lobster season is back at Panera! So I decided to give it a try. It was better than I thought. The lobster roll had lots of meat, no fillers. The Mac and cheese was creamy, had lobster chunks in it, and nice flavor. As you can see in the photo I almost ate everything. My only comment is I wish my bun was toasted with butter, but it was it good overall.

Jonquel NYC

This Panera is pretty good. They have a nice staff, I just wish they were more consistent making sandwiches!

Tusubira Jonathan

The fruit salad and bread with Chicken was awesome! Their was a cue on the Saturday morning that I was their but the food was worth the wait! I highly recommend, and will definitely go back and try out something else interesting on their menu.

Rochile

The tomato soup was delicious. The baguette that came with it was hard or stale and hard to bite into The mac and cheese was salty and the bowl it came in was not cleaned very well since I could see dried food inside The wifi was not very good. This location is in a mall, so it was a bit louder than others. Overall did not enjoy the experience and probably wouldn't choose this location again.

Imran

Very busy hence bad service, never get your food ready on time. No working restrooms.

Dalia Maxwell

So bad…everyone is behind counters preparing and serving food, but don’t try to get to the soda-it’s a sticky filthy mess. The garbage is full to the rim with trays stacked up next to it…no one is concerned about the sticky nasty floor or the mess at the garbage. Even staff walk through the sticky mess to get what they want and keep going. I forgot to mention the dirty tables. Thank goodness I was traveling with wipes to clean up. All I can say is…SHAMEFUL!!!!!

Cristian Arango

I don’t usually eat at Panera, but my son likes it, so we stopped by. Unfortunately, the experience left me frustrated. The food is overpriced for the portion size you pay a lot and still don’t feel satisfied. On top of that, when ordering through the self-service kiosk, you can’t complete your order without leaving a tip. Why am I being required to tip when I’m doing all the work myself placing the order, picking up the food, finding a seat, and even clearing my own table? Who exactly is the tip for? Honestly, it feels like Panera should be tipping me instead. Either lower the prices or rethink this tipping approach because right now, it just doesn’t make sense.

Josie

So sad…. this is going to be my last time eating at the location (valley stream). While everyone is the back, I noticed a FLY dancing on the sweets that’s displayed in the front as you walk in. 🤢🤮

Bold n quick G

Real bad service, this place gets really busy sometimes and the counter usually have 1 person working, they should one person ONLY dedicated to Online Orders. After your online order gets ready you still need to stand in line to pick your online order, what’s the point of me ordering online when still have to wait in line. Please Dedicate one worker who is there to hand you completed mobile order.

Nelliea

I usually come here after work to get something to eat .On this day , August 7, 2025 around 7 p.m. I witnessed a terrifying event at Panera Bread in Green Acres Mall. I sat in a single both and there were a group of teenagers sitting in the double both behind me. I was eating my food and all of a sudden a fight broke out. There was two young women fighting like cat and dog. They knocked my food and plate out of my hands and almost damage the store property . Thankfully, there were two NYPD detectives who entered the store to pick up an order. They jumped in to stop the fight . I’m disturbed by this! I mean , you come in to grab a bit and have to witness this. The manager didn’t get involved , he called security but they didn’t do anything , they just stood there not helping the police officers . It was a female officer at that ! She did her best to separate the two young women from fighting. This Panera Bread always allowing random people to walk through the store just to use the bathroom. It isn’t safe to dine in anymore!!! I think the best thing to do is lock-in and save your money. At this time ,in this season, I do not recommend for those to visit this Panera Bread. It is waaaay too risky. You want to be safe and have an enjoyable time eating out , not to come here and see fighting taking place. Go to a different Panera Bread. Look elsewhere or place an order through pick -up; Grab and Go. It’s too much drama here!!!!!