Ronen Yacobi

I came this morning looking for something good to eat. This is my first time at Dunkin. I asked the lady for a specific product, paid for it, but probably made a mistake; pi got a different product. Came back to the counter, but she looked at me like a trash, she didn’t care that I made a mistake and paid for it. She didn’t offer and didn’t receive it back. When I asked for something else she charged me like nothing happened… and , with a winning look, asked me to through out the other product to the trash I felt really bad by this lady! The service was under anything I can imagine as a good service. She is not good for Dunkin ‘s image. That was the first and last time I’ll enter Dunkin.

Michael Murphy

Ordered donuts on the kiosk inside the restaurant, was told my donuts are out of stock. I said okay please give me a refund. They say I can’t you have to pick another donut. There was like 7 types of donuts in stock. Where did all the donuts go? Out of stock donuts shouldn’t be listed for sale on the kiosk if you can’t honor the sale. I was told to drive here tomorrow to speak with the manager or call Dunkin for a refund. All this work for $5, NOPE I won’t be back…

MISSAMYPOSH

I should’ve read the reviews before I went….. I ordered a sausage egg and cheese croissant and hash browns just to get to work, bite into my sandwich and there was no sausage on top of the sandwich being slightly burnt…and they didn’t have condiments…. The man literally read it back to me before I got to the window….. I just… Maybe it’s the pregnancy hormones but I almost burst out in tears… I was already nauseous and then to have no condiments AND no sausage on the sandwich. Won’t go back…. I’ll stick to the one I usually go to in Altamonte Springs.

Ashley Carlson

I never get extra cream cheese which I order every time. I ordered and vanilla cream cold brew. No cream. You guys are dropping the ball get your shot together. Im done coming here

Rashard Honeycutt

Can’t lie you’d think just getting a drink would make it hard to have the worst service you’ve ever gotten at a dunkin but they were able to accomplish it. Impressively rude and slow. Will never go back.

Brinkley Hovey

TERRIBLE Dunkin. We went inside to order and the cashier took forever and couldn’t get the order right. There were three workers verbally FIGHTING behind the counter getting mad at each other. I asked for a box of munchkins with chocolate and glazed. The worker even asked right before he packaged them which flavor and I told him chocolate and glazed again. He then proceeds to give me chocolate, glazed and pumpkin. My father asked for a mocha latte without cream or sugar. Then, they give him a regular latte with 4 creams and 4 sugars. WORST EXPERIENCE EVER. WORST DUNKIN EVER. Do not recommend!!!!!!!!

Frazier

Absolutely horrible service! The woman at the register was rude. The manager was just sitting on a counter while her employee was blatantly being rude. The food was burnt but they were so rude during the first encounter that I didn't want to endure a second encounter. Avoid this location at all costs!

Matthew Greer

Went inside to order breakfast and never got service. Stood at the counter for over 5 minutes as all anyone did was take drive-thru orders. Tried using the order screen, but the options I wanted were not listed. If I am going to walk into your establishment as a paying customer, the very least you can do is acknowledge me. "We'll be right with you..." or something to that effect.

Hsv Design

Ordered a cinnamon raisin bagel, they said they didnt have any. Ordered an everything bagel. Didnt have it. They finally said they have plain bagels and then we ordered cream cheese with ours and this is what they give us. What a joke. The employees looked high and confused. Do better Dunkin’.

Kristy Lee

Edit * the woman burnt my macchiato. She either cant make coffee or was spiteful that I pointed out her rudeness to that man working there. I don’t mind burnt coffee but you hate the taste definitely don’t go here. Gentlemen at the counter was so super nice but the way the two women yelling back and forth with each other were acting was super unprofessional. Then while trying to make my order they told the guy helping me to “step up and take orders” so he stopped helping me and began doing something else. The woman realized I was standing there then came over to ask me what I needed. I explained that the man she was ordering around was actually helping me until she started being extremely rude to him. Not coming back. Horrible staff.

Jonatan L

Extremely disappointed. I boycotted Dunkin months ago because of their lack of consistency in their coffee. Decided to give it a try after months. Still disappointed and will never return to this location. My sausage egg and cheese croissant is burnt, the cheese it on top of the croissant. I’m very upset.