Dunkin'

Name: Dunkin'
Address: 2002 W Wilson St, Batavia, IL 60510, Batavia, NY, 60510, US
Telephone: +16304069170
Price range: €€
Rating: 4

Donut, coffee shop · Batavia

4.0 · 322 reviews Google

Dunkin'

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About Dunkin'

Dunkin' in Batavia is a long-standing favorite, open 24/7 to serve you signature breakfast items and a wide variety of coffee drinks. Customers consistently praise the exceptional service, noting friendly and welcoming staff who go above and beyond to create a positive experience. While known for its great coffee, the location offers much more, including ice cream and other treats. The drive-through service is particularly appreciated, with staff often making orders extra special. Whether you're looking for a quick breakfast, a late-night snack, or a place to work on your laptop, Dunkin' provides a comfortable and accessible environment.

What Customers Say About Dunkin'

This Dunkin' location receives high praise for its exceptional customer service, particularly from employees like Ashley, Amber, and Harsha. Customers consistently highlight the friendly and welcoming atmosphere, as well as the quality of the drinks and donuts. Some negative reviews mention stale donuts, incorrect orders, and inconsistent coffee quality.

Popular Dishes

ice cream (3) hot chocolate iced Chai Latte munchkin assortments breakfast sandwich donut holes hot glaze donuts frozen hot chocolate

Best For

Families Quick Bite Solo Dining Late Night

Tip: The staff is very accommodating and makes drinks with care. Some customers suggest that the cinnamon in the iced Chai Latte is a great addition.

Features

📶 WiFi 🅿️ Parking 🚗 Delivery ♿ Accessible 🌅 Breakfast 🍽️ Lunch 🌙 Dinner ☕ Coffee

🎯 Casual 🤫 Quiet 👨‍👩‍👧 Family

Frequently asked questions about Dunkin'

Dunkin' is located at 2002 W Wilson St, Batavia, IL 60510, Batavia.

Dunkin' offers donut;coffee_shop cuisine.

Dunkin' has regular opening hours. Check their profile for updated schedules.

Dunkin' offers the following services: dine-in, takeaway, delivery.

The most recommended dishes at Dunkin' based on customer reviews are: ice cream, hot chocolate, iced Chai Latte, munchkin assortments, breakfast sandwich.

Dunkin' is ideal for families, quick bites, solo dining, late night.

The staff is very accommodating and makes drinks with care. Some customers suggest that the cinnamon in the iced Chai Latte is a great addition.

322

Reviews

Dunkin' Batavia Reviews

4.0

322

5★

59%

4★

15%

3★

2★

1★

15%

Reviews (20)

Latonya West

For my birthday they were very nice to me as always. I Love this place. I'm a coffee drinker, my order is always ready and on time for me to make it to work on time. Thanks my Dunkin family.

Lisa R

Amber & Harsha are amazing!! Love seeing them in the middle of the night always so welcoming and polite! Always make my middle of the night trip worth it fresh coffee and their always so sweet to talk to.

Ann J

Amber is amazing my kids and of course dog love her she always goes out of her way to make sure the order is correct and to say hi to my little ones. And always a munchkin or treat for the dog. Sometimes a long wait but she always goes out of her to apologize and make it worth it.

Ariy P

What a very pleasant staff and they made the drinks like they cared, which always makes them taste better. I appreciate this place very much and am grateful for their wonderful service.

Eric

Always the best Dunkin Donuts drive thru. Went there two nights ago for ice cream and the guy working there went out of his way to make my daughter’s ice cream extra special. Top notch service.

Kristen Jazdzewski

This place gets 5 stars mainly for an employee who made me and my sons night! Ashley, it was so refreshing to have such a wonderful interaction with a drive thru employee! Me and my 5 year old went here for some ice cream the other night and right away she was just such a delight to both of us. My sister was on the phone during the entire interaction and even she mentioned how sweet she was! (The ice cream was great too haha) Thank you Ashley and you deserve only the best karma!

Amy Long

Went for ice cream after dinner tonight to celebrate my husband's bday! Ashley was incredibly sweet and patient with our boys (and us)! Great and cheerful customer service is so rare these days and is greatly appreciated!

I tend to stop by at night for a late night hot chocolate and Ashley is always amazing she is so sweet, gives the best customer service and makes the best hot chocolate!! On days I do get coffee in the morning, I’ve never had a bad drink from here. Always perfectly made to order! I drive across town to go to this Dunkin because I know I will leave with the perfect drink to complement my day. :)

Shardae Allan

Went there early this morning, and you guys were so sweet and nice! I love going to this location. Whoever worked the drive through, you both were awesome! Loved my munchkin assortments and my breakfast sandwich! Perfect start for my day,and my coworkers enjoyed the donut holes too! I hope you guys enjoyed the rest of your shift! Keep being awesome!

Hiren Patel

Great service and this is the only dunkin serving hot glaze donuts made fresh when you order

Mia Rogue

I ordered an iced Chai Latte with whip cream and honey but he understood cinnamon. I’m glad he got it wrong. It was sooooo good. Maybe I’ll ditch the honey from now on and get it the way he made it. My daughter’s frozen hot chocolate was made just the way she likes it. It’s always hit or miss with her order. Glad we gave this location a chance with the 2 stars it was showing. Some people only comment when something’s wrong. It’s a risk we take when giving a place a shot. I’m happy I did.

Katherine Davis

will throw your donuts into a bag willy nilly if you order more than one and less than six. I don’t want a donut with my husband’s donut’s icing on it. And it just looks dilapidated and unappealing. Also, coffee is either good or tastes like battery acid. No in between.

kiho park

Just got 4 donuts but it was two days old … I can definitely tell it was not soft like I’m used too eating it. Can believe they are selling two day old donuts to public!

Madeline Scatchell

I bought a ice cream cake and the cake had horrible taste, tasted like metal, probably the cake was old and sitting uncovered inside the freezer for months, very very bad experience and I keep calling the manager and They keep telling me that the manager is not here, all day long the manager is not there. Do they even have a manager ? Nobody even return a phone call to take care of the problem, so I guess I need to call the Better Business Bureau because no one has returned my phone call in three days.

Sidney Szorc

This place sucks. Food is ALWAYS cold. Drinks are ALWAYA wrong. People there are rude too lowkey. Just go to a different dunkin if you want it honestly. Waste of my money

Marie

I ordered via Door Dash they took my money then when door dash got there; they refused to fill my order. I had to get a refund through Door Dash. If I could give them a zero star rating I would.

Carol Volintine

Usually this Dunkin isn't too bad; however, today I ordered two medium hot caramel craze signature lattes and they were awful. The coffee was off, possibly old or burnt, and there was no caramel or espresso in the drinks. I was halfway home before I tried one so I couldn't even go back to get them remade. Worst coffee I've had in a long time.

Brenda Boelk

I ordered my iced coffee at 3:39 and we in line for 20 minutes. Four cars ahead of me to get served. Then the coffee tasted water down by the time I left will not be going here ever again.

Sandy Gapinske

I Order the coffee at 7pm and it tasted like it was yesterday’s coffee warmed up. When I told the guy it was old he gave me an attitude and didn’t seem to care. I told him to provide me with a new fresh one or a refund. He gave me a fresh one! The job is the same no matter what coffee you hand out. I guess the guy likes to make people upset while he is working???

Elvin

I made an order in the drive through. I get home, and discover 4 wraps missing. This was on mothers day. I call and get no answer. I leave a message and receive no call back. I will never go there again. Apparently orders that are large enough for a family of 5 are too difficult to fulfill. A business that cannot answer the telephone, or at least return a call to a unsatisfied customer is one that does not care about its customers.