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Donna & Sam's Coffee Shop
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Donna & Sam's Coffee Shop
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Donna & Sam's Coffee Shop

Coffee · Chittenango

4.7 · 109 reviews Google
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About Donna & Sam's Coffee Shop

Donna & Sam's Coffee Shop, located in Chittenango, offers a warm and inviting café experience. We specialize in providing a delicious selection of café fare, perfect for breakfast, a quick bite, or a leisurely afternoon. Enjoy our highly-rated coffee, delectable desserts, and extensive tea selection...

Donna & Sam's Coffee Shop, located in Chittenango, offers a warm and inviting café experience. We specialize in providing a delicious selection of café fare, perfect for breakfast, a quick bite, or a leisurely afternoon. Enjoy our highly-rated coffee, delectable desserts, and extensive tea selection. With a 4.7-star rating from 109 reviews, our customers appreciate our welcoming atmosphere. We offer takeout and dine-in options, with accessibility features including a wheelchair accessible entrance, parking lot, restroom, and seating. Donna & Sam's is also a great spot for solo diners and those looking for a comfortable place to work on a laptop. We're open seven days a week, with extended hours during the week.

What Customers Say About Donna & Sam's Coffee Shop

Donna & Sam's Coffee Shop (aka Serendipity Cafe) is a highly-rated spot known for its delicious lattes, pastries, and friendly staff. Customers rave about the unique coffee flavors, homemade ingredients, and clean, modern atmosphere. A few recent negative reviews mention inconsistent quality and rude staff.

Popular Dishes

Dirty Chai latte orange scone honey oat latte mocha homemade oatmeal cream pie honey lavender Peppermint Bark hot coffee Brown Sugar cold brew

Best For

Locals Solo Dining Casual Quick Bite

Tip: Try the coffee flights to sample multiple flavors. Note that the sign is small and easy to miss.

Features

🅿️ Parking Accessible 🌅 Breakfast Coffee
🎯 Casual 🛋️ Cozy 🤫 Quiet Trendy

Frequently asked questions about Donna & Sam's Coffee Shop

Donna & Sam's Coffee Shop is located at 620 Genesee Turnpike, Chittenango, NY 13037, Chittenango.
Donna & Sam's Coffee Shop offers coffee cuisine.
Donna & Sam's Coffee Shop has regular opening hours. Check their profile for updated schedules.
Donna & Sam's Coffee Shop offers the following services: dine-in, takeaway.
The most recommended dishes at Donna & Sam's Coffee Shop based on customer reviews are: Dirty Chai latte, orange scone, honey oat latte, mocha, homemade oatmeal cream pie.
Donna & Sam's Coffee Shop is ideal for locals, solo dining, casual dining, quick bites.
Donna & Sam's Coffee Shop (aka Serendipity Cafe) is a highly-rated spot known for its delicious lattes, pastries, and friendly staff. Customers rave about the unique coffee flavors, homemade ingredients, and clean, modern atmosphere. A few recent negative reviews mention inconsistent quality and rude staff.
Try the coffee flights to sample multiple flavors. Note that the sign is small and easy to miss.
109
Reviews

Donna & Sam's Coffee Shop Chittenango Reviews

4.7
109
5★
83%
4★
8%
3★
5%
2★
2%
1★
2%
Reviews (40)
H
Heather Abbott

I got a brown sugar cold brew and a rice crispy treat. Both were super delicious. My husband got a black hot coffee and everything bagel with cream cheese. He said this will be our new coffee spot! It was very clean and inviting. The girls working were all very friendly. Love love love this place 🩷 the prices are extremely reasonable as well!!!

K
Kara

Went to Serendipity Cafe this morning. My son ordered the Peppermint Bark hot coffee and a Cinnamon Bun. I ordered a Brown Sugar cold brew and a cookies and cream cookie. Everything was delicious and we will definitely be going back to try more items on the menu. The cafe is very bright, clean and cheerful.

A
Abbey Evans

Serendipity Cafe is every coffee shop lover’s dream. To start, the whole space is crisp and minimalist. Everything is picture-worthy. Unlike most local cafes, it’s spacious and there is plenty of seating - you don’t have to feel bad about taking up a table for a couple hours. The homemade baked goods are delectable (I tried the orange scone and it was the perfect complement to my latte). The drinks are not only fun and delicious: it’s evident that the baristas making them know what they are doing. They currently use Salt City coffee which is a local Syracuse-based coffee roaster. I had the pistachio milk latte which was both unique and the perfect balance of sweet but not too sweet. I also tried the Nutella mocha and it will be my next order.

S
Stephanie Crain

Love, love, love this cafe! Staff is so friendly, pastries are so delicious, love doing the coffee flights - pretty and a wonderful opportunity to try multiple coffee treats. Love the calm, peaceful atmosphere! Great place and something local!

L
Lauren Shaver

Such a cute coffee shop/cafe! The inside is so pretty and bright. I had the snickerdoodle cold foam cold brew, it was delicious!! Can’t wait to go back and try more items off the menu!

J
Jen Olsun

Tried their lavender honey latte, very pleasant. Cute corner for merch and local goods. Almost missed it because their sign is tiny next to the ice cream place next door.

C
Courtney Webster

It's so nice to have a real cafe, not a diner, in this area of CNY. This place fills a niche that The Toast vacated when they moved out of Canastota, and you know what? Serendipity does it *better.* I got the seasonal flight and the breakfast sandwich. Both were great. Prices are very reasonable for what you get. Staff are all friendly and service is great. There is plenty of seating with outlets throughout. No couches, just a mix of regular and high-top tables, with bar-style seating by the window. The space is a little on the small side and gets loud when full. Doesn't really have that calm chill vibe as a result. But maybe that's not your vibe. Maybe an energetic social space is what you're looking for. If so, look no more.

S
Sydney Foster

Was worried things would be too sweet but they were not, everything was super delicious and beautiful. The vibes are incredible. Nutella latte is to die for.

A
Abby Rose Behrens

ADORABLE place! After a couple hours of hiking, we stumbled upon this little gem! AMAZING lattes and breakfast sandwich :)

Heather Abbott
Heather Abbott

I got a brown sugar cold brew and a rice crispy treat. Both were super delicious. My husband got a black hot coffee and everything bagel with cream cheese. He said this will be our new coffee spot! It was very clean and inviting. The girls working were all very friendly. Love love love this place 🩷 the prices are extremely reasonable as well!!!

Abbey Evans
Abbey Evans

Serendipity Cafe is every coffee shop lover’s dream. To start, the whole space is crisp and minimalist. Everything is picture-worthy. Unlike most local cafes, it’s spacious and there is plenty of seating - you don’t have to feel bad about taking up a table for a couple hours. The homemade baked goods are delectable (I tried the orange scone and it was the perfect complement to my latte). The drinks are not only fun and delicious: it’s evident that the baristas making them know what they are doing. They currently use Salt City coffee which is a local Syracuse-based coffee roaster. I had the pistachio milk latte which was both unique and the perfect balance of sweet but not too sweet. I also tried the Nutella mocha and it will be my next order.

Stephanie Crain
Stephanie Crain

Love, love, love this cafe! Staff is so friendly, pastries are so delicious, love doing the coffee flights - pretty and a wonderful opportunity to try multiple coffee treats. Love the calm, peaceful atmosphere! Great place and something local!

Lauren Shaver
Lauren Shaver

Such a cute coffee shop/cafe! The inside is so pretty and bright. I had the snickerdoodle cold foam cold brew, it was delicious!! Can’t wait to go back and try more items off the menu!

Jen Olsun
Jen Olsun

Tried their lavender honey latte, very pleasant. Cute corner for merch and local goods. Almost missed it because their sign is tiny next to the ice cream place next door.

Courtney Webster
Courtney Webster

It's so nice to have a real cafe, not a diner, in this area of CNY. This place fills a niche that The Toast vacated when they moved out of Canastota, and you know what? Serendipity does it *better.* I got the seasonal flight and the breakfast sandwich. Both were great. Prices are very reasonable for what you get. Staff are all friendly and service is great. There is plenty of seating with outlets throughout. No couches, just a mix of regular and high-top tables, with bar-style seating by the window. The space is a little on the small side and gets loud when full. Doesn't really have that calm chill vibe as a result. But maybe that's not your vibe. Maybe an energetic social space is what you're looking for. If so, look no more.

Sydney Foster
Sydney Foster

Was worried things would be too sweet but they were not, everything was super delicious and beautiful. The vibes are incredible. Nutella latte is to die for.

Abby Rose Behrens
Abby Rose Behrens

ADORABLE place! After a couple hours of hiking, we stumbled upon this little gem! AMAZING lattes and breakfast sandwich :)

Kara
Kara

Went to Serendipity Cafe this morning. My son ordered the Peppermint Bark hot coffee and a Cinnamon Bun. I ordered a Brown Sugar cold brew and a cookies and cream cookie. Everything was delicious and we will definitely be going back to try more items on the menu. The cafe is very bright, clean and cheerful.

Dave Rogers
Dave Rogers

Nice little new shop. A lot of coffee options and a few pastries, as well as a collection of local items like candles, honey, etc. Very friendly and attentive staff. The atmosphere is very simple. Plain white walls, not overly decorated, plenty of seating including basic tables, high tables and chairs, and window counter facing the highway. Great prices.

N
Nicole

Very cute cafe just off main street in Chittenango. Random find as we headed to the falls. Loved the drink varieties from coffee to teas.....cute merch as well along with a few local goods. We had the cold brew with cookie butter cold foam...just the right amount of sweetness. Service was on the slower side, but the girl was on her own, understandable. Will return next time I'm in the area. Plenty of seating.

J
Jean Rybinski

My go-to coffee stop! My favourite latte is the honey lavender, it's perfect. The flights are a fun way to try new flavours. Choosing a treat to go with my latte can be difficult, because there are so many good-looking choices! The cafe is modern and spotlessly clean.

J
Jennifer Rose Sweet

First visit was perfect and there will be many more for my family! The mocha was delectable. The staff friendly enough to go off menu and make a chocolate milk, and the homemade oatmeal cream pie tastes like childhood memories! The pricing was incredibly reasonable. I cannot say enough good things!

S
Sarah Woodward-Jones

Such a cute coffee shop! I'll be back there! It's great to support a small local business too. Delicious orange scone and honey oat latte! I'd love to see them grow to include some allergy safe treats, nut free, gluten free, dairy free

n
nikki nasto

Best Dirty Chai latte around! Highly recommend to try their seasonal coffees! They make most of their ingredients from scratch! Their prices are so fair too and pretty much the best coffee shop I’ve been to in the radius from Sherrill and Fayetteville! I live in Oneida, about 15 minutes away, and I Love to stop in every Sunday morning for a treat!

E
Erika Burghardt

Serendipity is such a gorgeous spot with a modern look! I stopped in for the grand opening and the owner, Sarah, was so welcoming. I ordered an iced latte with their brown sugar syrup - it was AMAZING! Such an authentic flavor, it’s my new favorite caffeinated drink. I’ll definitely be back for plenty of coffee dates!

M
Megan Chase

This is my usual go-to place. They make the best iced lavender matcha. I’m hopeful they bring the rose syrup back. I also love the lemon blueberry loaf, donuts, donut bars, cinnamon buns, turnovers, and my dad loves their drip coffee, scones, and plain bagel breakfast sandwiches. We also both enjoy the sourdough bread.

O
Olivia Meagher Stearns

Sausage egg and cheese croissant was yummy. Drip coffee was good!

T
The amazing duo

The apple cider was so good during the fall season! Also the bake goods are so good to have with the cider! Would recommend coming here if u are around for a morning coffee before u start your day!

Megan Chase
Megan Chase

This is my usual go-to place. They make the best iced lavender matcha. I’m hopeful they bring the rose syrup back. I also love the lemon blueberry loaf, donuts, donut bars, cinnamon buns, turnovers, and my dad loves their drip coffee, scones, and plain bagel breakfast sandwiches. We also both enjoy the sourdough bread.

The amazing duo
The amazing duo

The apple cider was so good during the fall season! Also the bake goods are so good to have with the cider! Would recommend coming here if u are around for a morning coffee before u start your day!

Nicole
Nicole

Very cute cafe just off main street in Chittenango. Random find as we headed to the falls. Loved the drink varieties from coffee to teas.....cute merch as well along with a few local goods. We had the cold brew with cookie butter cold foam...just the right amount of sweetness. Service was on the slower side, but the girl was on her own, understandable. Will return next time I'm in the area. Plenty of seating.

nikki nasto
nikki nasto

Best Dirty Chai latte around! Highly recommend to try their seasonal coffees! They make most of their ingredients from scratch! Their prices are so fair too and pretty much the best coffee shop I’ve been to in the radius from Sherrill and Fayetteville! I live in Oneida, about 15 minutes away, and I Love to stop in every Sunday morning for a treat!

Jean Rybinski
Jean Rybinski

My go-to coffee stop! My favourite latte is the honey lavender, it's perfect. The flights are a fun way to try new flavours. Choosing a treat to go with my latte can be difficult, because there are so many good-looking choices! The cafe is modern and spotlessly clean.

Sarah Woodward-Jones
Sarah Woodward-Jones

Such a cute coffee shop! I'll be back there! It's great to support a small local business too. Delicious orange scone and honey oat latte! I'd love to see them grow to include some allergy safe treats, nut free, gluten free, dairy free

Jennifer Rose Sweet
Jennifer Rose Sweet

First visit was perfect and there will be many more for my family! The mocha was delectable. The staff friendly enough to go off menu and make a chocolate milk, and the homemade oatmeal cream pie tastes like childhood memories! The pricing was incredibly reasonable. I cannot say enough good things!

ALexander WING
ALexander WING

AWSOME OWNERS BUT IN MY OPINION JELLY FILLED DOUGHNUTS HAVE CHANGED AS FAR AS AMOUNT OF JELLY. VERY LITTLE

A
Ashley Clarke-Arnold

I REALLY hate leaving this, because I’m an avid advocate to small businesses. Especially in small towns. But, slowly this place is going down hill. Their pastries are stale and their coffees have become mediocre, at best. But, the straw that broke the camels back was how RUDE the staff was. I addressed that my chia latte was way too sweet and I got a smirk and a statement of, “chia is already sweet.” They didn’t offer to rectify it in anyway. This is also after I tipped $3 on top of the $8 latte. I could put up with the stale and old pastries and the mediocre coffee, BUT the blatant disrespect, I cannot. To say I’m disappointed doesn’t even cover it. 😢

Ashley Clarke-Arnold
Ashley Clarke-Arnold

I REALLY hate leaving this, because I’m an avid advocate to small businesses. Especially in small towns. But, slowly this place is going down hill. Their pastries are stale and their coffees have become mediocre, at best. But, the straw that broke the camels back was how RUDE the staff was. I addressed that my chia latte was way too sweet and I got a smirk and a statement of, “chia is already sweet.” They didn’t offer to rectify it in anyway. This is also after I tipped $3 on top of the $8 latte. I could put up with the stale and old pastries and the mediocre coffee, BUT the blatant disrespect, I cannot. To say I’m disappointed doesn’t even cover it. 😢

E
Elena Cintron

Been driving 45 minutes on a regular basis to patronize this coffee shop. At first the coffee was great. My last. And I do mean my last, experience for myself and another person was terrible. The lattes didn't taste anything like they were described or supposed to be. When i messaged them my disappointment I was completely ignored, not once but twice. We will NOT be back

Elena Cintron
Elena Cintron

Been driving 45 minutes on a regular basis to patronize this coffee shop. At first the coffee was great. My last. And I do mean my last, experience for myself and another person was terrible. The lattes didn't taste anything like they were described or supposed to be. When i messaged them my disappointment I was completely ignored, not once but twice. We will NOT be back

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About Donna & Sam's Coffee Shop

How to get there

620 Genesee Turnpike, Chittenango, NY 13037

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Highlights

Highly Rated
4.7/5 stars
💬
Many Reviews
109 reviews
👨‍🍳
coffee
Cuisine type

Services

🥞 Breakfast
Coffee
🍰 Desserts
🥡 Takeout
🍴 Dine-in

Dining Options

🍽️ Dine In
🥡 Takeout

Restaurant Info

Status
Verified by owner
🕐 Hours Today
6:30AM-5PM
Rating
4.7/5
💬 Reviews
109
📞 Phone
+1-315-687-3192
🌐 Website
www.facebook.com

Amenities

🅿️ Parking
Wheelchair Accessible
🚻 Restroom
💳 Credit Cards
📱 Mobile Payments
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Location

620 Genesee Turnpike, Chittenango, NY 13037

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