Subway
Sandwich · Duarte
About Subway
At Subway in Duarte, we're committed to serving you with a smile and a healthy meal that suits your taste. Our casual counter-serve chain offers build-your-own sandwiches and salads made fresh to order. We pride ourselves on providing excellent customer service, where our team takes pride in helping...
At Subway in Duarte, we're committed to serving you with a smile and a healthy meal that suits your taste. Our casual counter-serve chain offers build-your-own sandwiches and salads made fresh to order. We pride ourselves on providing excellent customer service, where our team takes pride in helping you create the perfect sandwich or salad. Whether you're looking for comfort food, healthy options, or just a quick bite, we've got you covered. With curbside pickup, delivery, takeout, and dine-in options, you can enjoy your Subway meal at your convenience. Our restaurant features wheelchair accessibility throughout to ensure an inclusive dining experience for all.
What Customers Say About Subway
This Subway receives mixed reviews. Customers praise the fresh food, friendly staff (especially Bobby), and clean environment. However, negative reviews mention poor customer service, stingy portions, unsafe location, and inconsistent food quality.
Popular Dishes
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Tip: If you're not happy with the portion sizes at this location, consider driving to the Subway down the street.
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What to see nearby
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Explore the area around Subway
Subway is located in Duarte, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.
Parks & Gardens
- Duarte Park (A 465m) — park in Los Angeles County, California, United States of America
- Duarte Sports Park (A 540m) — park in Los Angeles County, California, United States of America
- Third Street Park (A 609m) — park in the United States of America
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Frequently asked questions about Subway
Subway Duarte Reviews
Ordered a giant sub for catering here. Bobby and all of the members of the team I interacted with were excellent to work with and took pride in walking me through the process and helping me get my order right. The sandwich was a hit! Thanks to the team for making it a very easy experience!
Ordered pepperoni and salami on lavish bread. Its great for someone who doesn’t like a lot of bread.
No public restroom but everything else was great
Ordered a giant sub for catering here. Bobby and all of the members of the team I interacted with were excellent to work with and took pride in walking me through the process and helping me get my order right. The sandwich was a hit! Thanks to the team for making it a very easy experience!
Ordered pepperoni and salami on lavish bread. Its great for someone who doesn’t like a lot of bread.
No public restroom but everything else was great
It was close to closing time but the food was fresh and the two employees were very friendly and professional. I always like to go to this one rather than the one near walmart. It's always clean and the servers are always very polite and friendly.
Friendly staff, owners very patient and good price.
It was close to closing time but the food was fresh and the two employees were very friendly and professional. I always like to go to this one rather than the one near walmart. It's always clean and the servers are always very polite and friendly.
The food was good, just the employees were kind of weird, I also didn't like the location, it felt unsafe.
The food was good, just the employees were kind of weird, I also didn't like the location, it felt unsafe.
Food was good but the customer service is need to improve. Not a welcoming feel. Dont want to visit again.
Food was good but the customer service is need to improve. Not a welcoming feel. Dont want to visit again.
You know I like the Tuna sandwich, my hubby likes the Italian with 3 kind of meats you customize to your liking and they become very good. We visit this store like once a month and we buy sandwiches for my in laws when we visit them too.
Good service since they let the bad gang related employees go. One girl over looked me when I wanted to place a order and when i called her on it she started talking crap under her breath. Bad service. For the last year or more service is much improved.
Good service since they let the bad gang related employees go. One girl over looked me when I wanted to place a order and when i called her on it she started talking crap under her breath. Bad service. For the last year or more service is much improved.
I TRIED TO LET IT SLIDE BUT I COULDN'T!! I visited this one on Sun 10/11/2020. Between 1&2. The 2 ladies in the front were not friendly at all. No Hi/Hello Greetings. The younger lady asked me did I want something. (I chuckled within bcz obviously, that was why I was there). I asked for the FRESHES ROLL. I feel in my heart that they had some FRESHER then the one she gave. The older Lady gave the younger lady the look as to not go get one. The older lady assisted my Sister (who was behind me). I heard her ask are you ready to order. She was Impatient. Not Friendly at all. The older lady was doing something in the back which I feel she should have stopped doing too assist the customers immediately. She didn't stopped and assist until two other ladies came in and had stood there for a few. This Branch has room for improvement in Customer Service Skills.
I TRIED TO LET IT SLIDE BUT I COULDN'T!! I visited this one on Sun 10/11/2020. Between 1&2. The 2 ladies in the front were not friendly at all. No Hi/Hello Greetings. The younger lady asked me did I want something. (I chuckled within bcz obviously, that was why I was there). I asked for the FRESHES ROLL. I feel in my heart that they had some FRESHER then the one she gave. The older Lady gave the younger lady the look as to not go get one. The older lady assisted my Sister (who was behind me). I heard her ask are you ready to order. She was Impatient. Not Friendly at all. The older lady was doing something in the back which I feel she should have stopped doing too assist the customers immediately. She didn't stopped and assist until two other ladies came in and had stood there for a few. This Branch has room for improvement in Customer Service Skills.
I wasn't happy to pay $16.99 for a roast beef and turkey footlong sandwich. The owner was very RUDE and very LOUD! She said that's what you ordered!!! So why couldn't she had said if you order the BMT and ask for no ham it would have been almost $7 cheaper, and that was told to me by the other worker who heard and seen the look of disbelief on my face. Wow just Wow Rudeness at it's finest!
Was there at 9:10 am confused of what time they open checked online they were and there was an employee Inside. Seen me and two other customers confused to why they were closed and just ignored us and kept doing what she was doing. Didn’t even signal a time frame just looked down. I waited for 15 min and got tired of waiting. If you’re busy that’s fine running a bit late that’s fine but when you start to ignore your customers because you’re late then that is horrible customer service. Lost my business for sure. Can’t go anywhere that has poor management to train their employees this way.
I was EXTREMELY UNHAPPY today! Today is Subway Sandwich day and I was told I could buy a 6 inch $3.50 sandwich of the day and get another 6 inch free. Well the owner was trying to screw me out of extra money and absolutely did not honor what his employee told me. Needless to say this guy left a bad taste in my mouth by the owner being so greedy that he couldn't honor what I was told. Not sure if I will take my business there anymore.
One of the male staff members made me feel very uncomfortable. When I told him I was married he started saying he was a rapper and trying to rap Wich was horrible. Just was the most uncomfortable experience I ever had buy food before at Subway. Never buy food there ever again
Never again worst customer service. They over charged me the lady was fighting with me over a simple question I had she should be fired. My meatball was sub was so cold. Last time I be at the one.
Hahaha. The joke is on us people ! 2 bites of Chicken Salad for $1.75 in a cup. I ate the 2 bites in my car! And it was very salty. DO NOT BUY !
I had went into order a foot long Philly cheesestak at the Subway store located at 2225 East Huntington drive in Duarte, and the meat on the sandwich was not good at all. The meat tastes like it was sitting on a wet rag. I had asked the staff member if they offer any military discounts, and I was told that they don't offer any type of discounts. The girl that had prepared my sandwich was very nice, and freidly. Paying for the sandwich was like paying for a parking ticket pure disgust. I suggest if you want to eat a good sandwich, and offer a military discount at another Subway go to 2225 East Huntington Dr Durate. Better food,and great service.
I have ordered twice on the subway app too pick up from this location. First of all the man whom assume is the franchise owner is unfriendly and unpleasant to deal with. I always requested extra veggies on my sandwiches when ordering on rhe app and never recieve what I ask for. They are so skimpy on the toppings its ridiculas. Problem with the times we live in is that they want to raise prices, while giving you less, and providing you with horrible service. I guess as long as patrons dont value their time and money. Business will continue to raise prices and treat customers as if they are doing us a favor.
I ordered several sandwiches online and the sandwiches I received looked like Ariana Grande in the new Wicked movie. There were barely any ingredients. Find any other Subway location if you don't want a sandwich that looks like it's taking Ozempic.
The lady with red or burgundy hair didnt want to serve me "extra" anything. They're very strict on how much to put on ur sub. Make the extra 2 min drive to the one down the street. They serve very little portions of the veggies here and say they'll charge extra money for more. This will be my last time her
Very stingy on ingredients compared to others. Damn guy was very Rude. Food handling was terrible - handling money then going straight to handling food without changing gloves.
I had went into order a foot long Philly cheesestak at the Subway store located at 2225 East Huntington drive in Duarte, and the meat on the sandwich was not good at all. The meat tastes like it was sitting on a wet rag. I had asked the staff member if they offer any military discounts, and I was told that they don't offer any type of discounts. The girl that had prepared my sandwich was very nice, and freidly. Paying for the sandwich was like paying for a parking ticket pure disgust. I suggest if you want to eat a good sandwich, and offer a military discount at another Subway go to 2225 East Huntington Dr Durate. Better food,and great service.
I ordered several sandwiches online and the sandwiches I received looked like Ariana Grande in the new Wicked movie. There were barely any ingredients. Find any other Subway location if you don't want a sandwich that looks like it's taking Ozempic.
The lady with red or burgundy hair didnt want to serve me "extra" anything. They're very strict on how much to put on ur sub. Make the extra 2 min drive to the one down the street. They serve very little portions of the veggies here and say they'll charge extra money for more. This will be my last time her
Very stingy on ingredients compared to others. Damn guy was very Rude. Food handling was terrible - handling money then going straight to handling food without changing gloves.
Hahaha. The joke is on us people ! 2 bites of Chicken Salad for $1.75 in a cup. I ate the 2 bites in my car! And it was very salty. DO NOT BUY !
I wasn't happy to pay $16.99 for a roast beef and turkey footlong sandwich. The owner was very RUDE and very LOUD! She said that's what you ordered!!! So why couldn't she had said if you order the BMT and ask for no ham it would have been almost $7 cheaper, and that was told to me by the other worker who heard and seen the look of disbelief on my face. Wow just Wow Rudeness at it's finest!
Never again worst customer service. They over charged me the lady was fighting with me over a simple question I had she should be fired. My meatball was sub was so cold. Last time I be at the one.
I was craving a sandwich and so I went to subway. However, as I parked the car, some guy came running up to the door to lock it from inside the store. I walked up to the door and checked the times and they have the hours posted as being open for one more hour. The guy rudely mocked me from behind the glass and proceed to try and take pictures all the while smirking to himself. What's the point of posting hours of operation if the employees arent going to even follow them? Worst experience I have ever had at a subway. If management is reading this, i have a photo of the employee in question. Make this right.
Was there at 9:10 am confused of what time they open checked online they were and there was an employee Inside. Seen me and two other customers confused to why they were closed and just ignored us and kept doing what she was doing. Didn’t even signal a time frame just looked down. I waited for 15 min and got tired of waiting. If you’re busy that’s fine running a bit late that’s fine but when you start to ignore your customers because you’re late then that is horrible customer service. Lost my business for sure. Can’t go anywhere that has poor management to train their employees this way.
One of the male staff members made me feel very uncomfortable. When I told him I was married he started saying he was a rapper and trying to rap Wich was horrible. Just was the most uncomfortable experience I ever had buy food before at Subway. Never buy food there ever again
I was EXTREMELY UNHAPPY today! Today is Subway Sandwich day and I was told I could buy a 6 inch $3.50 sandwich of the day and get another 6 inch free. Well the owner was trying to screw me out of extra money and absolutely did not honor what his employee told me. Needless to say this guy left a bad taste in my mouth by the owner being so greedy that he couldn't honor what I was told. Not sure if I will take my business there anymore.
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1225 E Huntington Dr, Duarte, CA 91010
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1225 E Huntington Dr, Duarte, CA 91010
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