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Helotes

Sonic

★★★★ 3.5 · 0 reseñas

En Sonic Helotes, te invitamos a disfrutar de una experiencia única con nuestras deliciosas hamburguesas y patatas fritas, preparadas al momento. Revive la nostalgia con nuestro servicio retro al coche, donde te atenderemos con una sonrisa y la mejor comida rápida. ¡Ven a visitar...

Sonic

Burger · Helotes

3.5 · 829 reviews Google
locations.sonicdrivein.com

About Sonic

En Sonic Helotes, te invitamos a disfrutar de una experiencia única con nuestras deliciosas hamburguesas y patatas fritas, preparadas al momento. Revive la nostalgia con nuestro servicio retro al coche, donde te atenderemos con una sonrisa y la mejor comida rápida. ¡Ven a visitarnos y descubre el sa...

En Sonic Helotes, te invitamos a disfrutar de una experiencia única con nuestras deliciosas hamburguesas y patatas fritas, preparadas al momento. Revive la nostalgia con nuestro servicio retro al coche, donde te atenderemos con una sonrisa y la mejor comida rápida. ¡Ven a visitarnos y descubre el sabor auténtico de Sonic!

What Customers Say About Sonic

Sonic in Helotes has mixed reviews. Some customers praise friendly carhops like Lauren and quick, fresh food. However, many report slow service, incorrect orders, and quality issues like stale food or foreign objects in drinks.

Popular Dishes

cheeseburger onion rings slushes chili cheese tots chili cheese fries mozzarella sticks Double Cheeseburger Garlic Burger

Best For

Quick Bite Casual

Tip: Tip the hard-working staff, especially if you can via the app or at the stall when paying with a credit card.

Features

🅿️ Parking 🚗 Delivery Accessible 🌅 Breakfast 🍽️ Lunch 🌙 Dinner
🎯 Casual

Frequently asked questions about Sonic

Sonic is located at 12405 Bandera Rd, Helotes, TX 78023, Helotes.
Sonic offers burger cuisine.
Sonic has regular opening hours. Check their profile for updated schedules.
Sonic offers the following services: dine-in, takeaway, delivery.
The most recommended dishes at Sonic based on customer reviews are: cheeseburger, onion rings, slushes, chili cheese tots, chili cheese fries.
Sonic is ideal for quick bites, casual dining.
Sonic in Helotes has mixed reviews. Some customers praise friendly carhops like Lauren and quick, fresh food. However, many report slow service, incorrect orders, and quality issues like stale food or foreign objects in drinks.
Tip the hard-working staff, especially if you can via the app or at the stall when paying with a credit card.
829
Reviews

Sonic Helotes Reviews

3.5
829
5★
38%
4★
20%
3★
13%
2★
8%
1★
20%
Reviews (23)
Larry Owens
Larry Owens

Hard to beat a half price delicious cheeseburger and onion rings. The burger was hot juicy with fresh veggies and delicious while the ringe were hot and crispy. The carhop was friendly, fast, and easy on the eyes

Carlos De Uriarte
Carlos De Uriarte

I went through the drive-thru to pick up dinner and the young African American gentlemen (didn't catch his name) that brought my food out and took my payment was super polite and professional. Food came out very quickly and was hot and fresh.

Matt “Arcanomos” Jordan
Matt “Arcanomos” Jordan

I've been many times to my local sonic recently and the car hops have been really friendly and nice, I got Lauren last time and she was so upbeat and positive that I just say and enjoyed my food there where I normally just take it home - was just in a good mood that someone was just being friendly that day.

M Chiao
M Chiao

Update review: Today's visit was a pleasant surprise. Although clearly short staffed, all staff I've encountered are polite and efficient with orders. Please be sure to tip these hard working people if you can. Glad we can tip via app or at the stall when paying with credit card Ordered mocha crunch, only top of cup I'd blended with coffer syrup, 2/3 is unblended vanilla. Not sure if that is how it's supposed to serve? I'm ok if it's liquid, where I can mix with straw, but being blended soft serve it's different. Workers however are always nice and sweet, please don't forget to tip them!

J
Jillian Pollick

Most of the sonics I have been to really have gone down Hill lately. but this sonnet tonight was top stars. my sausage burrito was the most delicious and literally piping hot period my corn dog was piping hot...so fresh. The only issue I had is I tried to swipe my card at the terminal and the terminal froze. And it seemed it never took my card .when the gentleman came to bring me my food, he stated. It did take my card, he was super nice. I wanted to leave a nice review Because honestly, the sonic franchise has gone down the drain overall. This team deserves to be recognized.

Matthew Silva
Matthew Silva

The slushes and the chili cheese tots and chili cheese fries and the mozzarella sticks are awesome and the food always comes hot

Joshua Onken
Joshua Onken

Update September 2022: Has gotten so much better. Orders come out at a decent time now and have been correct. I'm glad someone made some changes, I didn't expect the location to make it much longer based on how bad it was previously. Original Review What is wrong with this location? I've had more issues with orders taking forever here than anywhere else. I just placed a simple order yesterday that the app said would be ready in 5-7 minutes. Got there about ten minutes later and checked in and waited and waited and waited. I pushed the button to speak with someone after waiting for over 30 minutes. All they said was sorry they weren't taking orders. Pressed the button again a few minutes later and told them I was there for an order and had been waiting for a while. The said it would be 5-10 more minutes! For two items! I had to cancel the order as I was already running very late having waited so long. So I waisted close to an hour and still didn't get any food, only frustrated and hangry. People were coming and going through the drive through the whole time. It seems online orders are low priority and unimportant.

TheHeckingImpreza
TheHeckingImpreza

I usually have quick and easy service here with my order being accurate, but tonight I came by after my shift and just ordered a Double Cheeseburger, and a Garlic Burger for my father, we waited about 10ish minutes and then got our food, and when we got home we realized we have just gotten two regular single cheeseburgers. I don’t fault them if stuff got mixed up, with it being late, but we were the only car there at the time, so i dunno this is first time I’ve ever had this issue.

V. P.
V. P.

Ordered a #3 cheese burger and tipped $2 and change. Thought I tipped appropriately but when she came by, I asked for more ketchup and it bothered her. Bottom bun was a bit soggy. There was no one in the parking lot except me and right at 12pm. Should have kept driving to another fast food spot.

Charli Birtciel
Charli Birtciel

I went there yesterday, I ordered my food and pulled up to the sign that says “pull up to here” with an arrow. I pulled up to where the sign was. There was a young girl with snake bite piercings on her bottom lip. (Don’t know her name) who told me to back up to the window because she doesn’t feel like walking back to me to give me back my card…. I told her there’s a sign that states pull up to here. She told me to ignore the sign. This is very unprofessional and rude. If you don’t want people to follow directions. Then take down the sign or cover it up. Don’t think I’ll be coming back, the waits are long anyways.

Ronald E Robbins
Ronald E Robbins

Nothing fancy about this location but if you plan to order, be sure to allow yourself a good amount of time because they're really slow to take your order let alone makes the shakes. I always get the tater tots and ocean water slush. They're delicious.

T
Takiyah

Horrible food. They always do me dirty. Definitely not getting my business anymore

S
Stephanie Rodriguez

I went to Sonic around 8 AM this morning and had a very disappointing experience. The lady taking orders in the drive-thru was very rude and not customer-friendly at all. When she came out to my car, she handed me the food first and then tried to take my payment. She told me my card declined twice, so I ended up paying with cash. On top of the attitude, when I checked the bag, none of the items were what I had ordered. Between the rude service and getting the wrong food, the whole experience was frustrating. I would not recommend this Sonic location.

Vanessa Tellez
Vanessa Tellez

This location has the most incompetent employees. Worst location I have ever been to. Most employees are rude and the food is below acceptable quality. Ownership would be better off closing this location because they are spending money just having it open. I swear the assistant manager was high when I called to complain over the phone. Completely apathetic and they were one of the employees I called to complain about. Ironic that they were the assistant manager, I would have assumed they were a new employee. This location was apparently closed due to a fire but there was no signs anywhere and cars were parked to order when I went through the drive through.

Jenna L
Jenna L

I waited 30 minutes for a medium soda because they were “busy” socializing with each other

Jim Vullo
Jim Vullo

Went to drive thru and ordered a medium coke. $3.79 !!!!!! Are you kidding me ????? You're screwing your customers bigtime. I will never go there again ! Please explain why

Dora Lee. Edgar
Dora Lee. Edgar

Received 2 flavorless carbonated slushys. The drinks were almost clear, I am surprised that they didn't notice. 😑

Jose Figueroa
Jose Figueroa

Ordered online on may 9, 2025 at 9:15 and just ordered 2 route 44 sodas and when my PREGNANT WIFE opened her soda she discovered a broken piece of styrofoam in her drink so as a former employee of sonic they would clearly notice if there was any debris in the ice chest or by the fountains. So not only did they acknowledge the piece of styrofoam that could’ve been in the cooks ass crack and still filled the drink up and sent it out to us. I understand this isn’t fine dining but legitimately if you’re gonna work in food service, neglectful actions like this can lead to some major consequences. Do not order from this location if you want trash in your drink or food and god forbid this happens to anyone else. Never coming back to this dump again.

Annemarie Lomeli
Annemarie Lomeli

I always go to this sonic, and never had a problem with anything except for how long the wait is after you order. The other day I visited I was very disgusted to find some type of glass or chipping’s of concrete in my drink. This is unacceptable, Especially in a place where you serve food.

Jason Fernandez
Jason Fernandez

Usually really good but lately not so much. The last few times my kids orders have been wrong and have even had missing food. Today was the last straw finding an Earwig in my burger. Which if I took a bigger bite I wouldn't have even known it was in there!

Michela Augustini
Michela Augustini

It took forever (about 45 minutes) to get one sandwich and two pretzels, that were old, cold, and wrinkled. Only my dog appreciated the cold beef patty I got for her. I rather go to my usual location off FM 1560, where they are super fast and the food is always fresh.

Google Uno
Google Uno

Bad service, ordered messed up, gave me someone's else. Finally got our order it was stale and discolored. There's no guarantee they did not gave our order to someone else then got it back from them. Threw it away.

Leo A
Leo A

No matter how busy they are I always end up waiting at least 30 minutes to get cold undercooked food that falls apart and is planted like they threw it all in a box and kicked it across the room. I've gone here 6 times now waiting months in between hoping something changes between the then only to be disappointed once more. This sonic sucks.

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About Sonic

How to get there

12405 Bandera Rd, Helotes, TX 78023

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Highlights

💬
Many Reviews
829 reviews
💰
Budget Friendly
Price level
👨‍🍳
burger
Cuisine type

Services

🥞 Breakfast
🍽️ Lunch
🍾 Dinner
🍰 Desserts
🥡 Takeout
🚚 Delivery
🍴 Dine-in

Dining Options

🍽️ Dine In
🥡 Takeout
🚚 Delivery

Restaurant Info

Status
Verified by owner
🕐 Hours Today
8AM-12AM
Rating
3.5/5
💬 Reviews
829
💰 Price Level
$
⏱️ Typical Visit
People typically spend 10 min here
📞 Phone
+1 210-695-1935
🌐 Website
www.sonicdrivein.com
📋 Menu
View Menu

Amenities

🅿️ Parking
Wheelchair Accessible
🚻 Restroom
💳 Credit Cards
📱 Mobile Payments
🏘️

The Neighborhood

Location

12405 Bandera Rd, Helotes, TX 78023

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Weather
22°
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