Starbucks
Coffee shop · Henrietta
About Starbucks
At Starbucks, we're dedicated to serving up a warm cup of comfort and connection. As a Seattle-based coffeehouse chain, we've perfected our signature roasts and crafted light bites that pair perfectly with your favorite brew. With WiFi availability at your fingertips, you can stay productive or unwi...
At Starbucks, we're dedicated to serving up a warm cup of comfort and connection. As a Seattle-based coffeehouse chain, we've perfected our signature roasts and crafted light bites that pair perfectly with your favorite brew. With WiFi availability at your fingertips, you can stay productive or unwind in our inviting atmosphere. Our Henrietta location is designed to make you feel right at home, from the cozy ambiance to the friendly faces behind the counter. We're proud to serve up a cup of joy, one expertly crafted coffee drink at a time, and we can't wait to brew some memories with you.
What Customers Say About Starbucks
The Henrietta Starbucks is praised for its friendly, upbeat, and prompt service. Customers highlight the calm atmosphere, making it ideal for work or study. Some negative reviews mention issues with drink preparation and store policies.
Popular Dishes
Best For
Tip: Enjoy the calm and quiet atmosphere inside, perfect for studying or working on a laptop.
Features
Frequently asked questions about Starbucks
Starbucks Henrietta Reviews
The employees here always have a smile on their face, it makes it so great to walk in to. Large open space with plenty of seating; and mostly windows for great natural light. Outdoor patio seating as well.
genuinely the best, most consistent starbucks I've ever been to. actively go out of my way to come here
This is a good starbucks. They make drinks perfectly.
Everything was right and friendly and great service.
Simple late night iced coffee, never fails from this Starbucks, mornings before work or late night
I am always happy with my experience here. The service is extremely fast and my order has always been correct. The friendliness of the staff is the icing on the cake!
The girl working on Thursday, July 10th at 2:30 in the afternoon had excellent customer service! I was waiting in line for my drink and it was taking a little, they were definitely busy and I can’t blame them! When my drink came, the girl handed me two Starbucks gift cards on them.
I had such a lovely experience at the Starbucks drive-thru thanks to Nina! From the moment she greeted us, her warm and welcoming voice made us feel instantly at ease. She has such a kind, angelic attitude that truly brightened our day. What touched me most was the sweet compliment she gave my daughter—it made her smile from ear to ear. Nina’s genuine kindness and positive energy are a beautiful reminder of how much a thoughtful interaction can mean. Thank you, Nina, for making our visit so special!
The team at the Henrietta Starbucks are always upbeat, friendly, and prompt in service. I love how calm and quiet the vibe is inside. I've read or worked on my laptop without any disturbance. Perfect for studying or getting work done with a great atmosphere and even better service 👍 😀 👌 👏
I need to say, I'm not a regular starbucks client, I came in saying I'm sorry in advance, I'm trying to make this dubai chocolate drink on tik tok, I've made it 3x this is my 4th, and let me say they made it the best, I asked for light ice, it wasn't, I didn't get her name, which i regret, but she added more for me, it was a treat for me, since I don't get out much..I loved it.
The coffee is fine and the staff are polite enough. However, the store policy of deliberately inconveniencing drive thru customers needs to change. I tried to pay with a credit card, and instead of the clerk simply taking my card and running it, I was awkwardly handed a screen with a short wire attached to it, that I couldn't read in the sunlight. I tried to adjust the angle of the screen to see it better but the clerk stated I couldn't because "it might break". She refused to take my card the normal way "because COVID". The whole exercise seems focused on getting tips in a drive thru, which is fine, but not if you're going to deliberately inconvenience customers to do it. There are a lot of places to get coffee, and nobody else does this.
Ordered a pick up order for 2 drinks and 2 pastries. My Strawberry Acai Refresher had black flakes within the bottom on the cup by the time I already drank half. Picked up a bagel with cream and cheese and left the store before realizing they didn’t put it in the bag. Just a plain, toasted bagel with nothing. Usually Starbucks is good but the one time I go here and the experience wasn’t great. Only good thing was that my order was ready within 10 minutes, granted the lobby and drive thru were empty.
Their supervisor is not someone who should be in that position. I went through the drive-through tonight, and the way they were speaking was very rude and disrespectful. It was not the appropriate way to talk to customers.
This was the worst experience and starbucks I have ever had. Not only were they dedicating all their attention to the drive thru but they had no grande cups but then there was a woman who may have been keyholder on duty she was TOTALLY UNPROFESSIONAL BUT WAS DRESSED INAPPROPRIATELY FOR WORK. Her stomach and back were constantly exposed and she had no sense of urgency. The woman who cashed me out for my pink drink was amazing and so was the young man who actually tried to communicate that it was coming. People that came in after me were getting their drinks. It wasn't right and the UNPROFESSIONAL person couldn't be bothered. I don't think I will be back to starbucks again.
I ordered a matcha latte at the drive through. They made a hot one instead of a cold one (which I wanted) the guy at the window was nice and told me they’ll just make an iced one, however when I got it, it tasted like it was made with tap water. Literally. They clearly were upset that they had to do their job. This is horrible, $6 for a latte made with water is ridiculous. And yes I know bzc I left that store and went to the one in West Henrietta and ordered the same latter and it was completely different. This is absolute BS.
Sign in to leave a review
Sign inRemove ads and manage your menu
Explore Your Area
New China & Sunny Thai
Red Robin
Jugnoo's Pakistani Restaurant
Jeffery's
McDonald's
Ambassador Grill
Coco Garden
Dave & Buster's
Read's Ice Cream
DQ Grill & Chill
14 Photos
Explore Starbucks's photos
About Starbucks
How to get there
2655 E Henrietta Rd, Henrietta, NY 14467
Highlights
Services
Dining Options
Restaurant Info
Amenities
The Neighborhood
Location
2655 E Henrietta Rd, Henrietta, NY 14467
📍 Explore the Neighborhood
Gaming
🎮 Earn Points While You Explore!
Play Find Me and redeem points for discounts at Starbucks and other restaurants
Earn Points at Starbucks!
Play Find Me and redeem rewards here
Earn extra points and redeem them for rewards at Starbucks
🏆 Rewards at Starbucks
10% Discount
At Starbucks
Free Appetizer
On your next visit
VIP Table
Premium experience
to redeem rewards and earn points
📋 How Do Rewards Work?
Play Find Me
Every 100 score points = 1 reward point
Collect Points
Workers earn 2x points per game
Redeem Rewards
Discounts, free food and VIP experiences
Is it yours? Claim it FREE!
Remove ads and manage your menu