First time having Five Guys and it truely was a 5 star experience. The burger was mouth watering and was so worth it. Came with my family and the customer service was amazing as well, since it was our first time we asked them what we should get and questions about the food and they were so helpful and very warming to us. Even the fries are amazing. Wish they had five guys in New Zealand as well.

Out of all the burger chains out there, I honestly think Five Guys is the best when it comes to pure taste. The burgers are super satisfying, with the beef flavor and fresh ingredients really coming through. But here's the thing—you've got to pick your own toppings, so it’s important to choose wisely. If you're new to Five Guys, you might go for the "All The Way" option, but I wouldn’t recommend it. It can make the burger too soggy, and you might lose that great beefy taste. Finding the right mix of toppings that works for you is the key to getting the most out of your Five Guys experience.

I haven’t been to this location in person but frequently order delivery from here - and it is hands down the best five guys location ever. They are consistently amazing. Specifically, whoever was cooking 11/15/2025 at 6pm deserves a big raise because this meal was beyond my wildest dreams (I’m also dead sober). Rock on five guys on wilshire - you deserve awards.

What really stands out to me about Five Guys is their exceptional customer service. From the moment I walked in, the staff made me feel welcome and were so friendly. They’re always attentive to my needs, and I appreciate how they go the extra mile to ensure I’m satisfied. It truly enhances the whole dining experience!

This is my favorite Five Guys location. I live on the other side of town, but I prefer to drive to this location; because of the warm friendly staff and great food!

Fantastic service! Today was another great visit. I always receive great service from the ladies and guys from Wilshire to West Hollywood location (closed). The food was prepared great, especially my little cheeseburger. I just love the choices available to customize your burger. Thanks and keep up the great work!

Customer service is excellent here! Staff very friendly and quick to correct any issues. Burger and fries were fresh and tasty

This Five Guys location on Wilshire absolutely hit the spot. I stopped in for a quick lunch and everything was exactly what you hope for—fast, fresh, and super satisfying. I ordered a double cheeseburger with grilled onions, jalapeños, and their classic Cajun fries, and it came out hot, perfectly stacked, and bursting with flavor. The burger was juicy without being greasy, and the fries were seasoned just right with that signature kick. The staff were upbeat and efficient, keeping the line moving while still making you feel like a guest, not just a number. The space was clean, well-lit, and had plenty of seating, which made it easy to kick back for a few minutes before heading out. You know what you’re getting with Five Guys, but this location goes above and beyond in doing it right.

I want to make a point that small gestures in community service goes a long way for consumers. Remarkable customer service. Delicious as always .

Denise

This is my favorite Five Guys location. I live on the other side of town, but I prefer to drive to this location; because of the warm friendly staff and great food!

Holly Lim

I haven’t been to this location in person but frequently order delivery from here - and it is hands down the best five guys location ever. They are consistently amazing. Specifically, whoever was cooking 11/15/2025 at 6pm deserves a big raise because this meal was beyond my wildest dreams (I’m also dead sober). Rock on five guys on wilshire - you deserve awards.

Devon DiPaolo

I want to make a point that small gestures in community service goes a long way for consumers. Remarkable customer service. Delicious as always .

Adrianne Hen

Customer service is excellent here! Staff very friendly and quick to correct any issues. Burger and fries were fresh and tasty

Henry Yuan

What really stands out to me about Five Guys is their exceptional customer service. From the moment I walked in, the staff made me feel welcome and were so friendly. They’re always attentive to my needs, and I appreciate how they go the extra mile to ensure I’m satisfied. It truly enhances the whole dining experience!

Winston Davenport

This Five Guys location on Wilshire absolutely hit the spot. I stopped in for a quick lunch and everything was exactly what you hope for—fast, fresh, and super satisfying. I ordered a double cheeseburger with grilled onions, jalapeños, and their classic Cajun fries, and it came out hot, perfectly stacked, and bursting with flavor. The burger was juicy without being greasy, and the fries were seasoned just right with that signature kick. The staff were upbeat and efficient, keeping the line moving while still making you feel like a guest, not just a number. The space was clean, well-lit, and had plenty of seating, which made it easy to kick back for a few minutes before heading out. You know what you’re getting with Five Guys, but this location goes above and beyond in doing it right.

D Laz

I go here all the time, best burgers, they have a good deal going right now for a combo meal. Fries are the best here, awesome soda machine and free peanuts. Great for kids too.

Devine Serrina

Five Guys is always a quick go to spot. The burgers are a bit expensive which is why I don't order them..... In n out burgers taste better and cheaper lol. I only ordered a Cajun and a regular fry but they were both really good. Not super greasy and flavorful.

Xi

It's a bit pricey fast food restaurant. The burger is pretty good, however the fries are a bit salty.

It's a bit pricey fast food restaurant. The burger is pretty good, however the fries are a bit salty.

Five Guys is always a quick go to spot. The burgers are a bit expensive which is why I don't order them..... In n out burgers taste better and cheaper lol. I only ordered a Cajun and a regular fry but they were both really good. Not super greasy and flavorful.

+1

Allan Rutenberg

Look, I like Five Guys - BUT would it kill ya to actually put a proper amount of lettuce on my $6 burger (that costs $12)? Seems like every location does this & I don't know why... It's 5 cents of lettuce - just make it right!

Look, I like Five Guys - BUT would it kill ya to actually put a proper amount of lettuce on my $6 burger (that costs $12)? Seems like every location does this & I don't know why... It's 5 cents of lettuce - just make it right!

Tomer. Hatzor

Over priced for a burger joint, no combos available, fries WAY too salty, several tables dirty and a loud alarm kept going off again and again the whole time I was sitting eating my food. The guys working the counter were nice though.

Aishik Ash

Probably the saddest looking burgers I've seen. And they cost $8! Eight Dollars for one hamburger! The sign says all their patties are juicy and well-done. Why would anyone want their beef well done?! Unless you are the kind of person that thinks McChicken nuggets are good. Just look at these burgers. See how tiny, dry, and sad they look. Is this what some people think is better than In-N-Out?!

Tol Reis

Tonight I was very excited for going to try Little Bacon Burger for the first time in my life! But this decision was a disappointment and it wasn’t tasty at all. Fries were fine though..

Tonight I was very excited for going to try Little Bacon Burger for the first time in my life! But this decision was a disappointment and it wasn’t tasty at all. Fries were fine though..

Probably the saddest looking burgers I've seen. And they cost $8! Eight Dollars for one hamburger! The sign says all their patties are juicy and well-done. Why would anyone want their beef well done?! Unless you are the kind of person that thinks McChicken nuggets are good. Just look at these burgers. See how tiny, dry, and sad they look. Is this what some people think is better than In-N-Out?!

Over priced for a burger joint, no combos available, fries WAY too salty, several tables dirty and a loud alarm kept going off again and again the whole time I was sitting eating my food. The guys working the counter were nice though.

I’ve always been a loyal Five Guys customer because of the consistently high quality and great experience. Unfortunately, my most recent visit was extremely disappointing. My order was taken incorrectly: instead of a single hamburger with American cheese and toppings (mushrooms, tomato, lettuce, onions, etc.), I was given an extra combo with just a plain burger. On top of that, the overall quality was far below what I’ve come to expect from Five Guys: The fries had a strange smell and were not fresh at all.The burger patty, which is usually juicy and flavorful, was dry and unpleasant. Even the bun tasted off and lacked its usual freshness.Everything about this order felt substandard compared to the Five Guys I know and recommend to others. This experience was very disappointing, and I truly hope your team takes this feedback seriously and addresses why both order accuracy and food quality have declined so much.

Reyhaneh pashaei

I’ve always been a loyal Five Guys customer because of the consistently high quality and great experience. Unfortunately, my most recent visit was extremely disappointing. My order was taken incorrectly: instead of a single hamburger with American cheese and toppings (mushrooms, tomato, lettuce, onions, etc.), I was given an extra combo with just a plain burger. On top of that, the overall quality was far below what I’ve come to expect from Five Guys: The fries had a strange smell and were not fresh at all.The burger patty, which is usually juicy and flavorful, was dry and unpleasant. Even the bun tasted off and lacked its usual freshness.Everything about this order felt substandard compared to the Five Guys I know and recommend to others. This experience was very disappointing, and I truly hope your team takes this feedback seriously and addresses why both order accuracy and food quality have declined so much.