Asked for Mac and cheese they said they didn’t have any then said it would be 3 min wait then get my food there’s no Mac and cheese big huge box filled with French fries which I didn’t ask for I specifically told them my kid wanted Mac and cheese why give me this ?? Smh who eats this much French fries like it’s a party box or something smh

Dan Thompson

Called them directly and was told I could not order by phone unless I was feeding an army. I wasn’t. I just wanted some chicken, mashed potatoes & gravy… NO pop or deserts. No meals or anything else. That’s all. NOPE. I had to order on line. No other way, not even a VM system. Discussing. I don’t want to have to wait 20-40minuted for my parents to wait cause they can’t p/up the phone or vm

Stacey Ariganello

Ordered food at 8:30 pm for a 9:00 pm pick up, doors were closed when we got there. Credit card was charged.

Joe Volcano

The Woodhaven KFC is the worst. Today, they failed to give a large mashed potatoes. Another time before, they gave me skinless chicken… it was nasty. The biscuits are always hard. I will now travel farther to avoid this location.

Kris Baker

I went through the drive thru today (12/12/25), at the Woodhaven kfc, and the girl that handled my order never said thank you or have a nice day, sweet just handed me my food and shut the door. I will never be back here again from now on its all chicken shack !!!!

David Carr

All's I ordered was chicken nuggets. They give me the wrong size and the chicken was terrible. This restaurant really sucks

KIMMY

They never have the inside open came today at 730 pm doors are locked. Then they never have chicken ready. Always 15 to 20 minutes wait, poor food prep here, wont be back

B White

Everything I wanted they did not have here and didn’t ask if I wanted a refund why give me stuff I don’t want but took it anyways my kid was in the car so we already waited for fries which come to find out they didn’t have them why was we waiting for so long this is why I don’t come to this location it disappoints me every time even the stuff being promoted was not available

Laura Wolan

My chicken stripe were over done. Fried dark brown dried out

KIMMY

How do you run out of chicken at 7 30 at night when your open till 10 and then the lady working was so rude about it when i said i would wait since i paid on mobile app and they couldnt refund it, when i did get order it was under cooked total ridiculous, and i was missing my coleslaw that i paid extra for, i will never be back to this store or a kfc again. I do want to say the guy with the bald head he was the only decent one he did apologized over about the wait .

Rebecca Jenkins

Been here a couple of times and wasn’t too bad but today was the day that made me decide no more. Food wasn’t bad, there was no line because everyone that had to wait 15+ minutes in the drive thru left but I was being patient then after waiting a good minute at the intercom the lady finally got my order which was 4 easy items then pulled up to the window waiting another good minute and she finally got up to the window and I asked her before anything if I could do split payment because it wasn’t just me buying the food she tells me “I’m the only one working and my cook too I can’t do split payment you should have told me that at the beginning” I then told her I’m sorry I didn’t know but this is the only way I could pay as this is not all my food “I can’t I would have to do the order all over again” mind you she has a huffy attitude and pissed off look on her face I bit my tongue how she talked to me. She eventually did it because I couldn’t pay any other way. I get it sucks working but come on if you don’t like the job just quit and work on yourself. Do better people.

Traveling Construction Superintendent

UPDATE: One year later and only the second time I came. We paid online, and once again, they have no chicken 🤪😜....30 minutes, wait again, lol. Apparently, they can't figure it out. We requested a refund and won't ever be back......................LAST YEARS REVIEW: Complete clown fest... The manager is a joke and can't run this place. Chicken place running out of chicken. Ordered online at 430 for 5 p.m. pickup, and I get here, and my order is not filled. They are completing orders as I sit here and tell me they are out of white meat. Never started my order when I completed it online. If they had filled it when I ordered, it would have been waiting for me like it should have been. That's what I get for ordering on the app. If I didn't, I could have just left, but it's already paid for now. I had to wait 30 min for my food after the initial 30-minute order ahead of time. People are coming in and leaving because they don't have chicken ready, cars driving away from the drive-through. The owner is losing money big time from lack of leadership. Apparently, the owners dont care as they dont even reply. I hope they end up with the one star they deserve.

Karen Bajorek

Just waited 12 mins for biscuits and got 3 i edible completely gooey biscuits. NOT OKAY.

sab Al

After politely waiting 5 mins in the drive thru pregnant and all stated it would be easier if I came inside. Empty parking lot not one customer around. After driving off a car pulled up behind me and I heard her taking his order. When I pulled into the window I asked her how she was serving him and not me. she stated he would be coming inside as well. When I went inside she was assisting the car in the drive thru. Mind you never asked what I wanted or took my order after my wait. What a joy it was to see KFC picks and chooses who to serve. She had took his order and was serving while I walked in. When I had witnessed that I became extremely frustrated. I asked her what her name was and she responded with No. Do better with your employees.